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Aussie Perth Tours

Lodging β€’ Travel agency β€’ Tour operator β€’ Tour agency β€’ Tourist information center β€’ Holiday accommodation service β€’ Bus charter β€’ Bus company

πŸ‘πŸ‘ It's one of the best tours that I've ever experienced, Very friendly staff and very qualitative services. I DEFINITELY RECOMMEND Aussie Perth tours. They have very friendly drivers and I had very wonderful experience. I booked three tours with them and got excellent experiences. People often mention tour, Perth, Aussie, refund, Tours, bank, trip, received, booked, time,


Address

64/269 Hay St, East Perth WA 6004, Australia

Website

www.aussieperthtours.com.au

Contact

+61 8 9221 2400

Rating on Google Maps

4.00 (77 reviews)

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Featured Reviews


Frequently mentioned in reviews: tour (28) Perth (21) Aussie (16) refund (13) Tours (12) bank (10) trip (8) received (8) booked (7) time (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Aryan K. 4 years ago on Google
    It's one of the best tours that I've ever experienced, Very friendly staff and very qualitative services. I DEFINITELY RECOMMEND Aussie Perth tours. They have very friendly drivers and I had very wonderful experience. I booked three tours with them and got excellent experiences.
    3 people found this review helpful πŸ‘

  • 5/5 Jayant G. 4 years ago on Google
    I personally had a very good experience with them. We went on a official tour for 7 days and all the transfers were handled by them only and operationally they handled it very well. Operationally word used here as they provided us the services many time in a short notice also and never felt cheated on price although it was a last minute call from us on sudden planning of ours after the office work. Interacted with a nice staff called Mr. Kevin and he was very supportive to us. Keep up the hospitality and GOD bless you Mr. Kevin. Hopefully we will meet in future for sure. Awesome Services by Aussie Perth Tours. Thank you Aussie Perth Tours.
    3 people found this review helpful πŸ‘

  • 5/5 Andrea D. 1 year ago on Google
    Even though our trip had to be changed. We thoroughly enjoyed the exposure and experience of the majestic pinnacles. The tour guide was enthusiastic and displayed a knowledge of the area. We would recommend it to anyone else.
    1 person found this review helpful πŸ‘

  • 5/5 Cheryl L. 1 year ago on Google
    I thoroughly enjoyed the tour, a good pace...no one was rushed off their feet. Fiona, our driver, is a very knowledgeable guide. She was also very friendly, helpful & great taking time to assist with photos.
    1 person found this review helpful πŸ‘

  • 1/5 Bernard 10 months ago on Google
    WARNING: BE AWARE THAT AUSSIE PERTH TOURS DOES NOT HAVE THE NECESSARY (FINANCIAL) KNOWLEDGE TO MAKE A REFUND Aussie Perth Tours lacks the necessary (finacial) knowledge to make a refund through the credit card used to pay or via a bank transfer. Explanation: I live in the Netherlands. English is therefore not my native language. Apologies for any mistakes. I will try to make the story as short as possible, it covers many months. Before covid broke out I had booked in 2019 a tour in 2020 through Australia for my partner and me. I had paid for all transport, all hotels and all excursions. Due to covid I have had to cancel that trip twice (2020 and 2021) I have asked all organizations to put the paid amounts on an account for the future. Many complied with that request, but a few preferred a refund and did so through the credit card I paid with. Aussie Perth Tours agreed that the two booked and paid excursions could be rescheduled. Through repeated emails I have asked to reschedule the excursions. Because I received no response for a very long time, I called the number mentioned on their website several times (26X) I did not get an employee on the line. Finally I turned to the CPA (Consumer Protection Australia) and after many email exchanges, the CPA indicated that I was entiteled to the refund, but that they didn’t have the resources to enforce the refund. (complaint reference No. 214362) Aussie Perth Tours informed me that they have tried to refund the money through the credit card, but that this was unseccessful, and they sent copies of those attempts. I have been in contact with my bank who was surprised that it had not worked out. The bank provided me with all the necessary information for a refund through the credit card, which information I forwarded to Aussie Perth Tours. I also indicated that a refund was also possible via a bank transfer and that I would pay the associated costs. This can be indicated when making a bank transfer: who bears the costs. I also provided all the necessary data for the bank transfer (such as the name of my bank, de the number of my account, the BIC/SWIFT Code) This happened well before we left to Australia. Before leaving to Australia (our trip: November 22, 2022 to Januari 24, 2023) , I found out that I still had not received a refund. Because their office was located – according to their website – in Perth and our hotel (Pan Pacific) was only a few hundred meters away from that office, we walked there. On the door was the message that the office was no longer located there and that Aussie Perth Tours only could be contacted via the website or by telephone. Because our bad telephone experiences in the past, I sent Aussie Perth Tours an email, in which I explained in which hotel and how long we were staying in Perth. I didn’t receive any response on that email. To date I have not received a refund. Remarkable detail: only when CAP contacted Aussie Perth Tours, I immediatly received a somewhat angry email from them. I repeat again: other organizations were able to do a refund through the credit card or bank transfer. (Royal Carabian gave a refund via a bank transfer when they had cancelled the cruise leaving from Sydney on January 9, 2023; I had paid them too via a bank transfer) IN SHORT: BE AWARE THAT AUSSIE PERTH TOURS DOES NOT HAVE TE NECESSARY KNOWLEDGE TO MAKE A REFUND Bernard The Netherlands, June 26, 2023.
    1 person found this review helpful πŸ‘

  • 1/5 Michael L. 6 months ago on Google
    They cancelled with no notice and were totally rude about it. The attitude is one should be grateful they allow a tourist to participate. Having trouble getting a refund. I feel scammed. Avoid at all costs.
    1 person found this review helpful πŸ‘

  • 5/5 Jack D. 2 years ago on Google
    Had a trip to Moore River with a group of 50 people Firoze and Mahrukh had organised it very well, good couches with safe driving. Will go with them again.
    1 person found this review helpful πŸ‘

  • 5/5 Rupali Roy C. 4 years ago on Google
    Wave rock tour: The tour guide was very engaging and shared interesting facts about the tour. We absolutely loved the countryside. It was refreshing and relaxing. The wave rock and the yawn hippo cave were the main highlights of the tour. I have never seen anything like wave rock before. It is very unique. Margaret River and cave tour: I must say thank you to Aussie Perth tour for making the tour possible inspite of only 3 of us attending the tour. They mentioned that they would go ahead with the tour even though they needed at least 4 people for the tour. It was very kind of them. The cave was mind blowing. We saw Stalagmites and stalactites in real. We had fish and chips near the Margaret river. We visited the dairy and chocolate factory. In future, if I come to Perth, I would definitely book tours operated by Aussie Perth Tour. Good job, guys and keep it up. Thank you for making my Perth trip a memorable one.
    1 person found this review helpful πŸ‘

  • 5/5 Yoga D. 4 years ago on Google
    Kevin is such a warm personality and a highly motivated guide . I truly enjoyed the tour. The scenery was beautiful and it is worth every penny ! Many thanks again and I recommend Aussie Perth Tours to everyone!
    1 person found this review helpful πŸ‘

  • 5/5 paige h. 2 years ago on Google
    Aussie perth didn't run my tour due to insufficient number of participants. Weeks later, they rang me to apologize for the delayed refund. I feel very appreciated that they were transparent and respectful.
    1 person found this review helpful πŸ‘

  • 5/5 Zita S. 3 years ago on Google
    We had a fantastic 4 day trip that included Monkey Mia, Shark Bay, Kalbarri, Geralton. Our driver was excellent and made our trip very exiting, enjoyable. I would highly recommend this service and tour as we really had a great time. Thank you so much .

  • 1/5 Ying Shi C. 4 years ago on Google
    I would not recommend or use this tour agency again. I booked a tour to Rottnest for this weekend. What attracted me in the 1st place was the courtesy coach pick-up. I made the booking and paid on Wednesday. On Thursday morning I called to follow-up on the confirmation mail which I had not received. On the same day at 11.06 am, I received the confirmation email. At 11.10 am I received another email informing that they cannot provide the courtesy pick-up as the coach is booked out and I now must find my way to Hilary’s Harbour. The person I spoke was not helpful at all and claimed that both emails were sent out at the same time. I understand it’s a COURTESY pick-up, they have tried to get a boarding from Barrack St. Jetty for me and I cannot cancel without losing 100% of the payment at this late stage. But could they have done better? Definitely. Inform your customer of changes BEFORE confirming the book. Not AFTER. I’ll stick with Adams Tour the next time. Thanks for the unpleasant experience before the tour even began.

  • 5/5 Barbara F. 3 years ago on Google
    Being a Perth local and feeling like I needed to spread my wings after lock down and not wanting to spend the day driving, I decided to book one of the day tours with Aussie Perth Tours. My choice was the Margaret River Winery, Busselton Jetty and the Optional Cave Tour. My friend and I had a fantastic day. It was great to be able to just sit back relax and enjoy. Being well travelled both locally and overseas I found this tour to be in the top category. Highly recommended. Thank you.

  • 4/5 Danek C. 1 year ago on Google
    The Caversham Wildlife Park Tour with Wine and Chocolate November 29 2022. Our Guide was Kea. Very Knowledgeable and polite. Attentive to our needs. When booking this tour I would definitely recommend him.

  • 1/5 Roxana Astudillo S. 1 year ago on Google
    I never did this tour because they told me that I was the only person who had booked, they offered me another one of which I never received details, so I requested the cancellation and the return of my money. Thank you.

  • 5/5 Yosua J. 1 year ago on Google
    Nice view

  • 5/5 Michelle G. 4 months ago on Google
    My family had a wonderful day. Tour as described and exceeded our expectations. Guide also took many amazing photos and sent them to us after the tour. These were amazing as we could all be in the photos together. Tour tailored to our suggestions. Would highly recommend😊

  • 5/5 Kaustubh R. 7 months ago on Google
    Aussie Perth Tours is a professional tour operator, highly punctual and knowledgeable. They offered various choices for sightseeing, routes, and venues. They went above & beyond expectations β€” special credit for not cancelling the tour even though they had only two members (me and my partner) booked.

  • 5/5 Bill F. 6 months ago on Google
    great tour, fiona and fred. saw lot of things in short time.hotels 100pc suggest out wave rock ,long drive last day. try to busselton then south coast to albany poss 2 nights there.then esperence 2 night if not head back to perth via wellington dam/collie.

  • 5/5 Roger r. 2 years ago on Google
    Terrific day. Thank you Phil for being our guide and making our day so great

  • 5/5 Glen B. 1 year ago on Google
    Best tour group i have ever used, went above & beyond at short notice to create a special day for just the 2 of us visiting many locations throughout the day ending with the chocolate factory. If you’re in Perth, look no further for tours. Thanks again

  • 5/5 Narelle A. 2 years ago on Google
    Our guide, Graham, was professional, personable and easy going. Thanks for a whirlwind trip!


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