I have stayed at the Ritz-Carlton Perth many times over the past few years. It is certainly the best hotel in Perth in my view. Staff are very friendly and look after each guest with pride. Lobby is beautiful, rooms are stylish and great, beds are comfortable, location is amazing and the views are fantastic. Special thanks to Stephanie and Munaza! Thank you both for looking after us as always. We will certainly be back in the next few months. Below scores are out of 5 ⭐️s 😉 Customer Service   5 ⭐️ 🙂 Food Quality   5 ⭐️ 🙂 Atmosphere   5 ⭐️ 🙂 Room Quality   5 ⭐️ 🙂 Presentation   5 ⭐️ 🙂 Products   5 ⭐️ 🙂 Location 5 ⭐️ 🙂 Price $$ (rated between 1 - 5 $) ✅ Wifi   Yes 🅿️ Parking:    Lots of paid parking available. Valet is at $65 a night Overall   5 ⭐️

Lovely stay. Wins- the sauna and outdoor pool was great. The breakfast was good, the views of the Elizabeth Quay, especially sunset. The room was spacious and I loved the bathroom with the walk in closed - exceptional. The main restaurant food was very good especially the cod starter. The food in the lounge : Fried chicken and octopus was amazing , bread and burrata was too fatty. Songbird bar - stunning view, live music, good drinks, not good menu. Couldn’t find anything I wanted ( not fried or fatty) so got oysters and left them as they were not good at all, at least compared to the European ones ( these were local). Misses - the staff was hit or miss - for every great staff I encountered I met someone else that offset that enthusiasm. So some were absolutely awesome and heartwarming, some were indifferent to borderline rude. Somehow I expected a bit more from a Ritz Carlton, perhaps in terms of the style or the extra mile. Regardless I had a very pleasant stay and would likely return.

The hotel is clean and centred perfectly for everything we needed and everything we didn't know we needed. We stay at several places in Perth, and what stands out the most about The Ritz is the sensational customer service. From the moment you step out of the vehicle, you're greeted with a warm smile and a welcoming hand. Everyone is incredibly helpful, and they go out of their way to ensure your stay is as comfortable and pleasant as possible. The food was delicious and you can spend the while day there relaxing and enjoying the facilities. Love this place. We make make it our regular moving forward.

My wife and I just had a two-night stay at The Ritz-Carlton Perth to celebrate our 9th wedding anniversary. From the moment that we arrived, we were treated with excellent service from every staff member we encountered. After previously mentioning our anniversary when making the booking, the concierge congratulated us when we arrived and offered to upgrade us to a studio room free of charge. Our room was incredible, with a 180 degree view over the city and the Swan River. The room was spacious, fitted out with quality furniture and amenities, and our view was breathtaking. After visiting the pool, we arrived back in our room to a complimentary bottle of sparkling wine. Thank you! Throughout our stay, we made use of the pool area multiple times, had dinner at Hearth (10/10) and spent Saturday afternoon exploring the city. We will most definitely be back!

The thing that makes this place special is the staff, the feeling of complete gratitude towards these beautiful people who only want to make your stay as enjoyable as possible. Couldn’t ask for better service. Great location, beautiful views all round an amazing hotel, the club lounge is totally worth the money and I feel like one night isn’t enough to get the true Ritz experience. We had a beautiful long weekend away with our three month old and I couldn’t have asked for more. Have booked another night to watch the fire works on Australia Day.

Wonderful view … lovely staff. DO NOT PAY FOR CLUB - just take a bottle of wine. Snacks are nothing compared to Crown Towers. Took my 15yr old and paid a $100pn for water. Movie access is via phone/apps would be impossible for my father. In room food is $$$$ for quality. Will choose crown next time. Breakfast great but that’s because it wasn’t in club. Sadly not worth the $$$$$

The check in was long and our room wasn’t ready until 3:40pm, well after check-in time. Once reached our room the air con wasn’t working and the room was like an oven. Had to request to change rooms, we were put down to a lower floor. Paying this much for a hotel room you expect everything to be world class. The rooms were not made up each day either, not sure if this is a new thing, but at this rate per night you do expect the rooms to be made up each day. Also told upon check in that the valet parking for guests was $35 a day, when we checked out we were advised it was actually $65 a day! The pool area was messy, cluttered, it stunk and the pool floor felt slimy under your feet. Absolutely disgusting. There are other world class hotels in Perth far better and of a much higher standard than this and I wouldn’t recommend the Ritz Carlton in Perth to anyone! Ruined our excitement and experience of staying at The Ritz, we were really looking forward to it!

Everything is perfect Except for the waitress we met in the executive lounge We stayed in the hotel for a week and arranged to experience the lounge on the last day. We love here. The view and breakfast, including corner rooms are undoubtedly the best hotel choices in Perth. we came to the lounge. The price of 99aud a day is very reasonable But Miss Asian here ruined our whole day. She was indifferent from noon and began to roll her eyes at the guests at dinner time. We don't understand why she was placed in this position. This job doesn't seem to be suitable for her. However, the environment of the lounge is warm and quiet🙂

Absolutely amazing service, staff were very kind and polite to our family. Extremely accommodating with our child. The room was very clean, tidy and luxurious as well as the rest of the hotel. The location is perfect, close to everything and the view was absolutely stunning. We couldn’t leave a better review! Highly recommended hotel, we will definitely come back! 🙏🌹

Stayed at The Ritz Carlton Perth in September 2023 and it was an absolute hit. We had a beautiful room that exudes luxury and was perfectly comfortable. Bathroom was so spacious, with shower and a bathtub. Location was great, within easy walking distance to COMO building, Perth train station, shopping, etc. I will definitely return to The Ritz Carlton Perth during my next trip. Can’t wait!

Stayed here for a staycation. We did not feel this hotel was 5 star although it charged a 5 star rate. The bath and face towels prepared in the room were all worn out and dirty colored with open seam, strings coming out from both ends. One bath towel was worn out so thin even had a hole. Welcome fruit was bruised and old shrunk apple. I can't get my head around what kind of room maker think it is ok to place them in a 5 star hotel room. Beds were also made very roughly, no elegance with probably no training and no patience. I am not sure if we were guided to a wrong room perhaps the room hotel staff use?? In anyway, it is misleading that they call themselves Ritz-Carlton.

It is a lovely modern hotel with well-appointed rooms. But that is where it stops. The service and attention to detail is appalling. Arrived to find the long black hairs in the bath and on the floor as well as urine stains around the toilet. Request to clean that ignored. The hotel forgot to clean our room for two days and when we rang at 5PM we were blamed for not switching on the please make up my room light - a five star hotel needs a light! Next day rang at 4PM and said light had been on all day. Both occasions resulted in a cursory quick clean with no vacuuming floors. On first day requested a soft standard pillow (the pillows are rock hard and very bulky and after three deliveries of the wrong [pillow they found a standard pillow. Breakfast wait staff were pleasant but obviously untrained wandering around and not removing dirty plates. Our package included breakfast yet we were charged for it. We returned a few days later after Sal Salis and requested the soft pillow. That was about 4PM and they have delivered the wrong pillows three times and still have not gotten it right. Oh and have a look at the light feature in the foyer. Very dirty, missing and mismatched bulbs, This place dies not know how to be five star.

Hands down the best hotel in Perth. Took my wife for a surprise birthday weekend. Let’s just say I’m in the good books. Staff were amazing, everything about this hotel was pure class and elegance. The Heated outdoor pool ( bath temperature) overlooking the swan river, the sauna, jacuzzi all three a real highlight for us. The Hotel even gifted us a bottle of bubbles and a chocolate brownie for my wife’s birthday when we returned to our room in the evening. We Can’t wait to come back and do it all again. Thanks to the friendly reception staff, porters and big shout out to the concierge guys at the front looking after our bags. Keep up the marvellous job. P.S I don’t normally leave reviews but had to make an exception.

Only as grand as its name. Was really excited about stay but we were a little but disappointed with the room we got. Cleanliness was top notch I'd say! But the beds were very soft and the pillows were even softer. Coffee machine had the espresso function programmed on the wrong button so we ended up having coffee spilling out of our espresso cups. Left a note for the room makers to top up our coffee capsules but was ignored. That being said, the service at the counter was of standard and the pool was very clean. View was spectacular! Loved watching the sun set. Parking is a tad bit of a trouble but ok if you don't mind a 5 minute walk with your bags. Probably won't recommend or stay again. Sorry.

My wife and I had a fantastic stay for our 2nd wedding anniversary. Everything was perfect. The room was excellent. Special mention to the hotel staff as well who were very friendly and even went above and beyond giving us a nice bottle of wine for our anniversary. I highly rate this hotel.

Stayed two nights to celebrate my partners birthday, staff were amazing, very friendly and helpful. We received a complimentary room upgrade to a river view room which was nothing short of spectacular and then a complimentary bottle of champagne was brought to our room, we were treated like royalty for the whole stay. Yes it’s a bit on the expensive side but you get what you pay for and perfect for a special celebration.

An odd hotel. The rooms were lovely and front desk service was decent. The lady with the glasses was particularly friendly and fun. But the food was awful. I stayed two nights and my company covered my food bill. Monday night the restaurant is closed (what?!?) but the lounge is open serving a $38 burger. I’ve had better burgers jn a pub! Tuesday night the restaurant was finally open, but a 2 course meal (I was starving afterwards) with soft drinks was $160 for one person. I don’t mind fine dining but it wasn’t even that good. The redeeming factor was breakfast, which was really nice. Great range, fresh, and flavoursome.

Staff were wonderful, super friendly and helpful! Room was amazing! Had a room overlooking the river and the view did not dissapoint 😀 Very luxurious room, thoroughly enjoyed my night stay!

I forgot to write a review at the time, but we splurged and celebrated a special milestone wedding anniversary with a night at the Ritz last year and what a wonderful memorable experience it was. We got a room upgrade, so luxurious, views to die for and couldn’t fault a thing. Dinner at Hearth was also a very special experience.

After the second leg of our Qantas flight from Perth to London was cancelled and after 4 hours on the tarmac we joined hundreds of other passengers in a scramble to find overnight accommodation in Perth at midnight. I think we got the last room available in the whole city and feel so fortunate we did. Had an amazing welcome and service for our 1am arrival and enjoyed a beautifully comfortable night’s sleep with a late 12pm checkout for which we were so grateful. We then paid a small and very reasonable fee to spend a few hours in the hotel’s gorgeous lounge enjoying champagne and lunch. Impeccable, caring, helpful and professional service at every turn. The whole experience made what was a potentially stressful and frustrating 24 hour delay as relaxing and frankly luxurious as it could possibly be. Yes, we had to stump up significantly more than the limit for the accomodation costs issued to us by the airline but it was worth every cent and I’d do it again in a heart beat.

Everything about this hotel is worth every cent! The staff are amazing. The food is divine. Even when the spa is booked out, it doesn’t matter because if you’re staying there you can use the facilities including the outdoor heated pool!! Definitely love this hotel!!

Yes it's as good as you would expect, the bathroom was lush rooms overall were 5 star. We were lucky to receive a room facing the Swan river, overlooking the Bell tower and Elizabeth quay. Breakfast was delicious and the coffee was spot on. The service throughout our stay was brilliant and overall a very pleasant stay. Looking forward to going back.

Amazing architecture and ambience beautiful. Hefty price of coffee in lounge. Tea bags and shower cap weren’t replenished in rooms and long life milk in room is not 5 star standard. Hearth Restaurant and Cafe was beautiful. Poolside lovely but too crowded. Nice thought to have male only and female only spas but not ideal for the majority as I don’t go away to be seperate from my husband.

My hubby and I had the pleasure of staying at the Ritz-Carlton for his birthday and we thoroughly enjoyed our stay. The room was fantastic, we had a balcony and the block out curtains worked extremely well. The hotel facilities were also great. We enjoyed a drink at the lounge, breakfast at Hearth and went for a swim in the heated pool. Felt like paradise and the most relaxed I've been in a while.

We had the most amazing stay at the Ritz last night. Upgraded to a room with a riverside view, complimentary bottle of sparkling wine to celebrate our special occasion. Every single person who looked after us went beyond the 5* treatment one would expect from such a prestigious hotel. We will definitely be back. Thanks to all the staff there - you all clearly take great pride in your work and enjoy being the best.

The Ritz Perth is an exceptional hotel! We’ve stayed there several times, and are actually planning our wedding reception there next summer. The staff - Maya, Ida and Dario - are excellent to work with, and chef Brian at Hearth restaurant is brilliant. Great rooms, beautiful pool, excellent gym and an incredible cocktail bar (Songbird). Highly recommend it.!!!!

An absolutely beautiful place to stay. The room and view was stunning, the service outstanding right from the start with the prompt valet parking service, the lovely touch of a glass of bubbles while checking in to the yummiest of breakfasts! We will definitely be back next date night in Perth!

Terrible hotel, this hotel rests on its location but everything else is terrible I would recommend NOT booking this hotel. The valet was extremely rude checking in. The staff kept knocking and entering in our room even with a do not disturb sign on this happened 3 times in a matter of hours when we had requested nothing and our do not disturb sign was up. A dirty wet and used rubber ducky was left in the room for our son the day after check in and all the dirty old bath water from another room went all over him when he picked it up! Disgusting they reuse children’s bath toys this will spread infections to children. When I complained the front desk just said “well what do you want me to do about it” nothing was done about bad service and no one followed up. Food was terrible in room service tasted like digusting microwave meals or airplane food they’ve just reheated. Breakfast food was poor quality. Restaurant had terrible service. This hotel is Terrible!! The staff do not care about their guests.

I really don’t want to give a review in case too many people find out about staying in this incredible hotel as we are going to become regulars! We stayed in a Club room and it was by far the best Club privileges we have ever received anywhere in the world. We as a family have never received the kind and friendly service, we had from YunYun and the also wonderful Jason. They both deserve a pay increase as service like this is very rare. We will be telling everyone about our fantastic experience. We have yet to sample breakfast but if it’s anything like what we have experienced so far it too will be an experience. See you again in February Ritz Carlton!

Friendly helpful staff, beautiful clean rooms with a fantastic view of Elizabeth quay. The pool area is beautiful! Super romantic atmosphere…comfortable bed with a quite room, couldn’t hear any outside noise. we will be staying again highly recommend!

Such an amazing stay!! The rooms are AMAZING and it’s the perfect location if you want to explore Perth City. Thank you ladies at reception for being so kind and making me feel super loved. Special shout out to Sibel as well who is an absolute star and made me smile so much xX

My family and I had the joy of staying at the Ritz Carlton in Perth on September 2023. It is superbly located and the service was impeccable. To top it off, my kid had left his little stuffed toy behind and when my relative went to retrieve it, it came with a cute little note by the Ritz staff. We were chaffed. Thank you! Oh since I cannot upload a picture here. They had brought my kid’s stuffed toy to the pool side to ‘relax’ on the deck chair and took a photo to show that a fun time was had by all! Such a lovely and thoughtful detail. Will be back!

When we arrived, it was 34°C being one of the hottest days of the season so far, and our room had water cascading from the ceiling in the bathroom. We called reception and they sent up Engineering to fix it. We had a spa appointment and had to leave. Engineering said they would let us know if there was any issues after they were finished. 3 hours later, after our spa appointment, we returned to our room and there were no messages left for us. The room was hot. We turned on the air con and fell asleep. We woke later covered in sweat and extremely uncomfortable as the air con had not been working and the room was still hot. We called reception and they told us Engineering had said that the air con was not working. We had not been told about this nor had arrangements been made to fix things until we called. We had a dinner reservation that we needed to get ready for. Instead, we had to pack up our things to move to another (admittedly larger) room. As a result, we were rushing and were late for our reservation. Any calm we had gained from our spa appointment had evapourated and our dinner was not overshadowed by those events. After dinner, we spoke to the manager Shawn and he could only offer us platitudes. Throughout our stay, communication from the Ritz team was poor. We should not have been allocated to a room that had such an obvious problem. The only positive experience was our time in the spa. The size of our room was not important to us. What should have been a positive and relaxing stay was instead an uncomfortable and stressful one. The service was poor. The Ritz team demonstrated poor communication as between Engineering and Reception and between Reception and us. When we discussed the issue with the manager, Shawn, he was only able to offer platitudes. It was an overall poor experience that negatively impacted our anniversary.

We live in Perth; never stayed here, however we are regulars at the Ritz Carlton bar. Good drink selection and the food is quite nice. But the real stars here are the staff and the wonderful service! B, Lucas, and Raz the "awesome-ist" of awesome ☺️at the bar, and they are the only reason we keep coming back!

We will be back. Service was great, we stayed over a weekend, so you could hear some noise from the nearby bars, but the room was nice, presentable and comfortable. Room service was good. Breakfast at Hearth was great with attentive service. Do yourself a favour and visit Songbird Bar as well + book in for a spa treatment.

Stayed on a Friday night for a staycation. Room is nice, but very overpriced for what you get compared to Crown Towers amenities and service. I called just after 5:30 to see if I could get a dress ironed for the next day and was advised my their laundry staff wouldn’t be in before check out for this to be completed. The room we stayed in was over $1100 and we were fortunate to have a $750 voucher gifted to us. If I had paid that much money and was not able to get a simple dress ironed, I would be extremely displeased. No chocolates on pillows before bed either.. it’s the small things that make a difference in your stay. Breakfast was nice and would come back for that, but not to stay.

I am very impressed with the hotel, it's location and the staff who are extremely nice & friendly. The staff are referred to by the hotel as their Ladies and the Gentleman. The morning buffet breakfast was so tasty. The swimming pool is not large but is great for the children as the pool is not very deep and the water is not too cold. The rooms all have great views, depending on which room you are given. Ours looked straight down Langley Park.

Recently, my husband and I had an amazing three day stay at the Ritz Carlton in Perth. The rooms were magnificent and the walk in robe and bathroom is one of the best hotel setups I've ever experienced. The hotel service was exceptional and staff were friendly and professional and happy to help. Even more amazing was the hotel spa. The facilities were beautiful and I absolutely loved the separate men and women's spa, sauna, pool and change room set up. I had two exceptional treatments here with Larshana Singh, and would highly recommend if you have the time to book yourself in for a massage or facial treatment. It was next level amazing! Thank you for looking after me!

Our room had lovely views and was luxurious and classy. The staff members were so friendly and accommodating. Their attention to detail is amazing, eg a lovely piece of birthday cake that was sent to our room to wish me a happy birthday. We enjoyed a lovely breakfast at the Hearth and once again their friendly service was outstanding. Their customer service is truly impressive and it starts with their welcoming check in. I highly recommend the Ritz!

Wow! Ive been to many luxury hotels but this is a Wow! It helps we were upgraded to river views, but the quality of the carpet, furniture, doors etc are unrivalled. Very spacious room and the bathroom is just beautiful. The tub is enormous and sits within the shower enclosure so it doesnt matter if the water splashes. The blinds (sheer and blackout) are automatic or you can manually control them - they just add a touch of elegance. You really get what you pay for, and more.

Very nice place,we had a river view king room on level 12 on a Saturday night & payed $859 for 1 night,breakfast cost $91 & a light lunch cost $46 & parking cost $65.All the staff were magnificent & friendly.It’s a good place to go once a year for our anniversary.

We had a great time here, the rooms are very nice and the restaurants and pool and spa are all fantastic. A very nice hotel. However the service can at times be a little slow, and sometimes requires ringing up a few times, and like others have mentioned you can wait a while to get your car from the valet. And the two lifts can cause delays when checking out, and at times the key cards didn't work. Also the hotel does at times lack a bit of finesse in the rooms, and things like ironing boards and an iron in the rooms (you have to request these things while most other hotels include this). Overall we are very happy with our stay.

This is the most beautiful hotel and provided the most wonderful experience for my partner and myself. The customer service is immaculate and they gave a surprise wine and cake to celebrate my nursing graduation. Have been here 3 times and will be back many more!

Whilst attending a high tea with my family we had to wait an hour between the two servings and my mother in law asked three times have a pot of hot water that didn’t end up coming. The food was amazing though! Compliments to the chef. When it was time to leave we asked if we could get a box to take the left overs home. We asked them 6 times for a box and had to wait an extra half hour for it to come out. I left a review on the Facebook page and they said they would get back to me and that was about 4 weeks ago. I’ve heard nothing since then.

Went for a work function. Staff great. Service polite as you would expect. Food great. View great. Signage to the event was lacking. They used a4 printed paper and sticky tape. Not what you would expect for a top end function at a top end location. Parking for guests not staying at hotel. Not fast and easy so plan ahead.

We stayed for 2 nights here last weekend. The views from our room overlooking the swan river were spectacular. They even organised a bike ride around the city for us. Amazing service.

Overall an enjoyable stay with no major issues. We stayed for a special occasion and decided to go to a "high end" hotel. The room rate was about three times what we would normally pay. I wasn't sure what to expect as a difference to our normal price hotels, so I went with an open mind. We received a birthday amenity (aka cake) which was nice. Some of the room service food was great (smoked chicken sando + brussel sprouts) and some was average (dry aged burger + hot n spicy chicken). Pool was nice and a good temperature but can get very busy. Pool side service was good. Most of the calls to guest services were handled well except for one (made about 5-6 calls total). The room make up service was reasonable but the first one forgot to give us any water and the second one forgot to refill our coffee pods. Not a major issue at all but very similar service to what we have experienced in a 250/night hotel. Overall, I don't feel like you get $500 a night of extra value per day but I have no specific complaints or issues and it was an enjoyable stay.

Nice decor, you expect to pay a price for location and ambience but $10 for a small 2/3 full small glass of beer was a bit steep. Food was similar, very tasty and small portions. Staff training I hope is underway.

Absolutely horrendous service at Songbird Bar. The manager suggested my pregnant wife and elderly parents go outside on a 40deg day because we wished to stand at our post wedding drinks because the “Marriott rules” said we have to be seated. Then tried to blame the McGowan Covid restrictions. We took our business to the Revelly next door who let us celebrate our wedding as we wished. Such poor management. Just because it’s called the Ritz-Carlton doesn’t mean it’s classy or well run. It’s just another poorly run over priced franchise trying to cash in on its international reputation without proving any decent service . Such a joke. The management should be fired

Great staycation for my partners 30th! Staff were amazing! Always smiling and would help with anything and everything! The way they cater for kids is out of this world for a place like this!!! Room was beautifully presented. Views out of this world!!!

We enjoyed our stay at the Ritz Carlton very much. Naturally expectations are high when you book at such a renowned venue and we were not disappointed. The suite was scrupulously clean and full of thoughtful touches. The food at the Hearth Restaurant was exquisite. Perhaps the only negative is that the bar and restaurant venues seem not big enough to accommodate demand. In the middle of winter on a Monday afternoon the Hearth Bar had no tables available. In-house guest demand competes with walk-ins from Elizabeth Quay. Hopefully in summer with the outside area open this is better. Special mention should be made of Monique in Guest Services who organised canapes for a small gathering with friends we had in our suite on the first night of our stay. She came personally to ensure everything was alright and again on our last night. Lovely service! Thanks to Monique and to all the Ladies and Gentlemen of the Ritz Carlton Perth. We had a truly memorable time.

Stayed here for 2 nights over the weekend in the Elizabeth Quay suite and couldn’t be more impressed! From the valet, to check in staff to check out, the staff were so professional and friendly. They brought up my suitcases straight away, even brought up a complimentary bottle of champagne and chocolates. The room was so clean and bed so comfy! I highly recommend staying here and I hope I can stay again sometime soon :) It’s very rare to find a hotel in Perth with these high standards. Thanks again!

I attended a function last night, and looking back I felt compelled to share my experience. The venue is total class. Great view from the Swan room. The service staff were perfectly attentive, and friendly. The food was wonderful, and timed perfectly to suit each aspect of our event. I would love to attend a wedding there one day.

We were stranded there having tested positive the morning after our arrival. The staff were amazing and we were treated so kindly in a very difficult situation. Once we came out of isolation after 10 days, we were moved to a Suite with a gorgeous view, champagne, flowers, chocolates, and a lovely personal note wishing us well. Kindness, courtesy and generosity was afforded to us at all times. They turned an unhappy situation into a memorable experience.

Thoroughly enjoyed our stay here. The hotel is very lavish and extremely well maintained. The level of service from the staff is some of the best I have seen and the location is great. The river view rooms provide a wonderful view to wake up to and the breakfast at Hearth restaurant was amazing.

Stayed last night for our 10 year anniversary. The hotel staff were amazing and made our stay even more special by decorating our room with Rose petals. The room was amazing, we were lucky to get the top floor and the view was second to none. Look forward to staying again.

Super helpful staff, ideal location and breathtaking views. My sister had interconnected suites for her wedding weekend and it was perfect for everything from getting ready, putting the babies to bed early and everyone had plenty of space to relax. Also, three bathrooms! Ideal for a wedding party. Can’t recommend enough.

Second year in a row I've stayed here for my birthday and it was once again incredible. Every staff member I interacted with was amazing. Ice buckets, glassware, etc. were provided promptly when requested. Even though we received a noise complain about our music and loud guests, they handled that professionally and did not cause any more issues once we switched off the music and quieted down. It's definitely the best place to celebrate special occasions.

When you stay at the Ritz-Carlton in Perth, book a river view room is our tip! Costs more, but you have a living, breathing canvas changing every second of the day and night. It was breathtaking! The rooms were well appointed with huge bath, and a changing room built into the bathroom. The blinds that open as you walk into the room in the day to reveal the scenery was 'overwhelming' and a really nice touch as well as being practical to keep the room cool. The pool was sadly not enjoyed due to very strong winds when we visited. It was too cold to stay in for long due to weather. We ate out as there are so many great places to eat within a 5 or 10min walk. So would we stay again absolutely! Is it worth the price? Depends what rate you get.

From the moment my partner and I arrived, the service was immaculate. Champagne on arrival, flawless service from all the staff. They truly went out of their way to make our stay special and memorable. The club lounge was worth the upgrade, we were impressed with the food on offer but also the help-yourself cocktail bar. The view was beautiful from our hotel room and they felt luxe. Will be back again for another special weekend.

It was our first time to try The Ritz-Carlton Perth for our wedding anniversary and we stayed in a Premier King River View room for 2 nights. We were really happy and content with our overall experience. The room was beautiful, spacious and very clean. The view from our room was awesome especially at sunset. The services provided by employees from valet, front desk, concierge, lounge and restaurants, pool and spa are highly commendable. They were all very nice, attentive and welcoming. The hotel is beautiful and romantic in its nature based design, not super tacky or glitzy.

I found the hotel very underwhelming and personally prefer the Crown Towers. Our room heating wasn’t working and the maintenance couldn’t fix it. Our only option was to move rooms at 9pm at night and be downgraded, or stay in the cold room. On top of that we were then left to endure the noise from the pub next door holding a party. The staff at the Song Bird were fantastic however, making our stay enjoyable until the issues with the room.

We had the best stay at the Ritz Perth, the staff were extremely helpful, our room was clean and well stocked with all the required items & we had the most perfect view of the river from the 8th floor. Breakfast at Hearth was by far the best buffet i have ever had and catered to my allergies so well without the blink of an eye. Will 100% be back very soon for another relaxing weekend