1/5 Jenna B. 2 months ago on Google • 2 reviews New
This
was
honestly
the
worst
experience
I’ve
ever
had
with
any
accommodation
provider.
My
husband
and
I
checked
in
and
checked
out
within
the
hour,
due
to
the
filthy
rooms
at
Lodestar
Waterside
Apartments.
To
go
back
to
the
beginning,
things
started
off
well,
the
check
in
was
easy
and
staff
seemed
friendly.
Unfortunately,
upon
checking
into
our
room,
we
noticed
that
the
floors
hadn’t
been
vacuumed
and
there
was
a
disturbing
amount
of
black
mould
in
the
shower.
Then
we
noticed
the
filthy
cookware,
microwave
with
other
people's
food
splattered
all
over
it,
and
the
disgusting
smell
from
the
bin
(which
was
empty
but
caked
with
mould
on
the
inside
of
the
lid).
We
notified
staff
who
mentioned
there
was
no
housekeeping
available
until
the
next
day.
The
options
we
were
given
were
to
move
to
the
only
other
available
room
or
told
"if
it's
not
up
to
your
standard
then
you
can
go
elsewhere".
We
looked
at
the
other
room
and
to
our
surprise
and
horror,
this
room
was
also
unvacuumed,
and
in
the
same
dirty
condition
as
the
other.
The
clumps
of
someone
else's
hair
on
the
floor
and
the
uncleaned
bin
were
a
real
lowlight.
We
decided
to
check
out
immediately
and
booked
alternative
accommodation.
I
would
rate
this
place
0/5
if
possible,
I've
never
seen
such
unhygienic
accommodation,
and
the
staff
didn't
really
seem
to
care
or
apologise.
I
honestly
think
the
shower
must
have
gone
weeks
or
months
without
cleaning
for
that
amount
of
mould
to
accumulate
(refer
attached
pictures).
I
have
read
other
Google
reviews
for
the
property
where
the
owner
has
actually
commented
that
they
don't
do
servicing
on
the
weekend
to
keep
costs
down
-
unsure
where
the
savings
are
when
the
average
rate
on
the
website
is
currently
$220
a
night.
Besides,
any
'savings'
aren't
worth
the
health
hazard
you'll
need
to
endure.
The
comment
made
was
in
regard
to
on-going
stays,
however
it
is
apparent
they
don’t
clean
the
rooms
for
new
guests
either,
they
just
make
up
the
beds
and
fold
some
towels.
My
advice
is
to
run,
don't
walk,
to
any
other
available
accommodation!!!