Featured Reviews


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  • 1/5 dr malik j. 1 year ago on Google
    Absolutely terrible place! unprofessional, rude and pathetic staff. Would not recommend anybody to stay there. Waste of money! I travel a lot because of my work and I booked this place for a month on my return from the UK. I stayed there with my wife and our 16 months baby. The hygiene status was horrendous. The housekeeping staff were terrible, clearly were not happy with their job and literally threw the vacuum machine on the floor when we asked to vacuum the carpet as they had offered to do so once a week. The windows in the toilet had to remain closed due to rain coming through. The exhaust was poor and hence saw the built up of mould. On bringing this to the attention of the housekeeping staff, rather than cleaning it, the manager replied that housekeeping staff were unable to do their job properly as they do not feel safe because of us being present in the apartment!!! really? It was disgusting. We left the apartment the same day. Our worst experience! the worst place we have ever stayed in!
    2 people found this review helpful 👍

  • 3/5 CW T. 3 months ago on Google • 463 reviews New
    We chose to stay at this place because the apartments are in a nice neighbourhood and in close proximity to all the places we wanted to visit in Perth. We also liked that the apartment unit came with a washing machine and dryer. Unfortunately, the washing machine broke down on one of the days of our stay. We contacted the service staff Vai the telephone number on their keychain but the response we got was not helpful at all. Eventually someone agreed to enter our apartment the next morning while we were out to look at the washing machine. There was no update from the service staff the whole day and it was only when we called them again in the evening that we were simply told that "the washing machine was not working" (something we obviously already new). Nothing was done to fix the washing machine nor help us with our laundry requirements and eventually we checked out of the apartment as scheduled but with more unwashed laundry than we had planned for.
    1 person found this review helpful 👍

  • 1/5 NR 9 months ago on Google
    Old and no maintenance! Half the normal small things supplied compared to other places..... terrible bed, tv wouldn't connect to any channels, couldn't connect to their wifi with the details provided, not very clean at all....( only the very basic surface clean). Meant to be a family apartment and only very limited cutlery etc... aircon old and full of dust and didn't make the apartment warm at all , seemed to be just blowing out cold air regardless of settings. Wont be going back !! 🤨
    2 people found this review helpful 👍

  • 1/5 Angie B. 2 years ago on Google
    The apartment was probably the best in the block. However, old and dated. Everything was in working order. Even through bedding, sheets was on the cheap side of quality. I booked via Booking.com. an old card was still linked to my account. I received an email from the Manager advising I instantly updated and paid. Including a bond. After 5 days I requested my bond return. Yes, there was T&C, i hadnt realised. I received abusive text messages from the manager. Telling me he had wished he had not refunded my bond. I provvided feedback review on Bookings.com. To then read the Manager had lied, saying i had damaged/ broke thibgs... i was a nightmare blah blah blah. Total lies. Infact we left the place cleaner than when we arrived. Avoid at all costs.
    1 person found this review helpful 👍

  • 1/5 t r. 1 year ago on Google
    Felt more like a 2 star motel considering how dirty the room was. room also came with pre-stained furniture. couldn't even shower, since the shower head piping wasn't tightened to the wall, so it would swing under pressure. don't waste your money like I did
    1 person found this review helpful 👍

  • 2/5 Siora M. 2 years ago on Google
    Do not go off the photos on their website cause it's not the same. There was renovations happening around the apartments so abit chaotic. Parking is tight for big cars. Kitchen utensils and oven was dirty. Furniture outdated. Whole place needs a touch up. On a positive note. Lots of space in the 1 bedroom apartments. Check-in and out was easy.
    1 person found this review helpful 👍

  • 2/5 Melodie E. 1 year ago on Google
    Well there was nothing 4 star about our room. The door looked like it had been kicked in, cracked, the door edge was split, didn't feel very secure. The slider was open when wr arrived and took brute force to close and lock the door. The walls were paint chipped and grubby. The carpet dirty and stained . The air con questionable. The bed was comfortable, the bathroom clean and modern. Would I recommend a stay here, no. Very disappointing
    1 person found this review helpful 👍

  • 2/5 Steph J. 1 year ago on Google
    A very underwhelming stay at Lodestar. The smell of the apartment was old and unclean from the first step in the door, to then find dirty laundry both at the back of the aircon vent outside on the balcony and a scrunched up ball of a spare blanket in the bedroom cupboard with a stained doona. We had NO hot water whatsoever during our 2 night stay, meaning we could not shower at all for 2 days or comfortably bath my baby. To top things off, upon tidying up my things for checkout, I found a USED RAT covid test in the room underneath the TV cabinet. Absolutely appalling. Thank goodness it was a negative result. No staff on site at 9am for checkout when they advertise a 8-4 reception. No one answered my phone call either. Gave up leaving a message. The only positives from this property is the spacious apartment, that it had a balcony for fresh air and the location was convenient. Do not stay here unless you can not afford anything else
    1 person found this review helpful 👍

  • 4/5 Stacey T. 1 year ago on Google
    Was a little afraid of the room condition as the recent reviews of the apartments hotel weren't that great. Booked a two room apartment and the stay was nice. Fuss free checking in and out. Parking was free within the premises, just need to find lots without the "reserved" mark. The kitchen was fully equipped for us to cook our meals. Cleanliness wise I think they could do better as there were hairs on the toilet floor when we checked in and some molds at the corner of the walls.
    1 person found this review helpful 👍

  • 4/5 Daniel C. 6 months ago on Google • 170 reviews
    We got back from exploring the city and the black.molds been cleaned, the floors aren't making our feet dirty, linens changed etc etc. So I'm unsure if we just got a bad room and they're usually clean. As the room is now, it's clean and nice Unclean, grubby and superficially cleaned. I specifically asked via phone and by email for the room to be extra clean as the reviews had me worried, they assured me they would do an extra through cleaning. There's were big bits of snot on the wall by the toilet roll holder, black mould in the shower, the floor makes our feet black from the dirtyness and the whole room is just grubby. The bed had bottom sheet, top sheet, duvet then another sheet. This was apparently covering the duvets 3 big piss stains on it. Have not gotten the duvet changed yet..... At check in she was friendly but had a disapproving face when she saw my husband (gay), she said the linen would be changed every 3 days, it's been over a week and still no linen change despite asking the cleaning person. The website mentions a college gym that's partnered with them we can join up to, she stated that's false, the website had a $50 bond and we got charged $100, website has many other differences to reality. The TV is tiny, movie channels don't work It's a decent location, 40 min walk or 10 min walk and 15 min ferry to CBD. Overall needs a good clean and it would be ok

  • 3/5 Stephen K. 5 months ago on Google • 78 reviews
    NOTE: The reception only open until 4pm Pro: 1) The apartment have washing machine and dryer which is great but the sound is very loud 😅 2) the mattress is comfortable 3) there is a ferry nearby to connect to Elizabeth quay that run every 15mins Con: 1) no lift if you have big luggage expect to carry ur luggage up to 3rd floor 2) no aircon in the room just at the living room 3) the sofa, home appliances all are quite old so don’t put too much expectation

  • 5/5 benedict y. 3 months ago on Google • 21 reviews New
    we came in late around 9pm and the check in was seamless. the room was big enough for our party of 5, but it seems a little old so not for fussy vacationers, for us it was perfect, there is a kitchen, and washing machine right in the room.

  • 5/5 Neediam A. 1 year ago on Google
    Apartment was great near to amneities and shopung had washing machine dryer toaster coffee tea the only problem eas housekeeping i stayed there one week once was done once ask to clean again they just put 2 nee towels in kitchen while old ones were on the floor no one camee to do hsekeeping inform them of the trash outside my room 2 times no one bothered to clean full of mosquitoee i expext at aleast partial refund bec hsekeeping and hygiene was not satisfied other than that all ok

  • 4/5 Patricia M. 1 year ago on Google
    Unfortunately the unit was not in the condition I expected even do the complex it is good, excellent location, beautiful area

  • 5/5 Pulau 11 months ago on Google
    messaged them would be check in early and what time. When I was checking in,someone told me check in time at 2pm, I said that who messaged them checker in early before, if couldn’t do it could had messaged me. Then someone did not say anything let me check in. So odd. But everything was fine, good location, free parking, electric stove , fridge, washing machine, oven, kettle, toaster, balcony. Actually we were staying there happy. If get a good price again would be stay there again.

  • 5/5 skye g. 1 year ago on Google
    Didn’t know what to expect after the reviews but the location was too good to pass up. Immediately greeted by friendly staff, room was huge and very well equipped, comfortable bed, you can make it as bright or dark as you want and the shower was amazing. Yes there are a couple of things that come with an older, well used building but you can not ask for more with location and value if exploring this area.

  • 5/5 Chaz S. 1 year ago on Google
    Absolutely beautiful apartments. Awesome receptionist, very helpful and polite. Rooms have everything you need and very clean. Location of Lodestar is central to everything. Highly recommended for everyone. Will definitely recommend to family & friends 👍 A+ This will be our number 1 stay in Perth 😊

  • 5/5 paul j. 1 year ago on Google
    Can I get over the price for this place? So cheap for the full kitchen great service after hours check in good Wi-Fi big rooms

  • 2/5 jason c. 1 year ago on Google
    sofa bed was mangled and was told cost extra,i said well shouldnt b in that condition anyways.then batteries in remote had leaked and all powdery so tv didnt wrk,then had to climb three flights stairs with luggage and kids.state of inside of accomadation was like been in the bronx.paid 100$ deposit wen checked in then we left nxt day they said would take few days to get money bak.poor experience and never again will i come here

  • 2/5 J G. 2 years ago on Google
    Stayed here a few times. Really good location and price. Last time we stayed here the room was filthy and there was a blood stain on the back of the bedroom door so unfortunately we won't be returning.

  • 5/5 SM C. 2 years ago on Google
    * Truly responsive & helpful staff team: ~ maintained our stay in the same room after booking extensions (don't take this for granted: it wasn't the case experienced from another national resort chain even after they'd agreed to do so) ~ reacted to free up & put a reserving block in place when our assigned parking space had been wrongly occupied ~ adapted to our contactless demands multiple times (we got under-vaccinated person) * Excellent location: ~ close to CBD ~ adjacent to lakeside ~ next to Mitchell Highway * Great value given modest pricing: ~ cook-top kitchen + separate bedroom + full size fridge + in-room washing & drying machines + individual outdoor space + marked parking space (see above)

  • 2/5 Sami T. 2 years ago on Google
    Was my wedding weekend my bridal party and my self as well as my guests had booked a room for the weekend. My room was for 3 nights and my other room was for 2 nights. I chose the option to pay at the property as I have done 3 times in the past, 3 days before arriving they tried to take the payment out for both rooms so I called 6 hours later to explain my situation and the receptionist assured me that it is ok I can pay when I arrived, she even thanked me for recommending my friends. Whilst driving to Lodestar they apparently called me, and with in 5 mins of me not answering (because I was driving) they cancelled both my rooms. I arrived at 2.30pm to find i have no rooms 😡. And what made me more upset is that they did not care about my situation nor was there any apology from the lady that took my call and never updated there system. And it's a shame as we love staying there for a weekend away, but will now be choosing another place to stay in this area.

  • 4/5 Vic B. 2 years ago on Google
    Good location . Easy access. . Very roomy apartment. Spotless clean . Well appointed. And good value .

  • 3/5 Elva D. 3 years ago on Google
    Dated but clean, tidy and comfortable for a short stay. Has kitchen facilities, microwave , oven, stove top decent size fridge. Our apartment also had washing machine and dryer. Table and chairs. The reception staff was very friendly and polite. Front apartments are across road from freeway so a lot of traffic noise. We only stayed 1 night this time.

  • 5/5 Chloe S. 2 years ago on Google
    Really nice apartments with shower and toilet and laundry in the rooms, great service at reception

  • 5/5 Nele S. 3 years ago on Google
    Good service and communication. Clean and spacious apartment with washing machine and dryer(free of charge). Nice and central location with shops and cafes in walking distance

  • 1/5 Denzil D. 2 years ago on Google
    No aircon in bedroom. Very average .

  • 4/5 Tams H. 2 years ago on Google
    Fantastic prices...very central to shops. Will be back x

  • 5/5 Bruce D. 2 years ago on Google
    A very comfortable and convenient property, located close to the Mends Street precinct. Room are spacious and there are good appointments to the units (full kitchen and laundry, etc.) Staff were very helpful at all times. The garden provided ample area for the kids to run around in and for us to sit and enjoy a glass of wine in the evening.

  • 4/5 Maria N. 3 years ago on Google
    First 2 nights in our 2nd story apartment was great,clean and tidy,beautiful view from the balcony. 2nd time we went back(2days later)we were Put on the bottom floor opposite side,wasn’t as nice as the first stay,everything in the apartment was run down,rusted,parking was a bit cramped but overall stay I wouldn’t not book again..receptionist was lovely and very welcoming. Being next to the freeway as busy as it was it wasn’t as bad,close to park,gardens,grass and water features were also a great combination of riverside and amentities iga etc,very expensive though,they had well presented meals,fruit etc,wasn’t very nice to eat though😳

  • 4/5 Melinda Z. 3 years ago on Google
    Nice hotel apartment building in a lovely section of Perth. Great views from the balconies on the top floor apartments. They only have stairs but it's only three stories high so not too far to climb. Very functional rooms which would be ideal for longer stays. Parking is available on site with a locked gate at night. Free WiFi but no Foxtel for the TV. Currently very well priced rooms. Close to the Perth Zoo and many great eateries. Also to the ferry.

  • 2/5 Peter G. 2 years ago on Google
    Clean but advertise WiFi when it doesn't work. Asked and nothing happened.

  • 5/5 Blake H. 4 years ago on Google
    One of the best whilst looking for decent price accommodation in Perth. Clean comfortable apartments with easy access to freeways and a variety of shops nearby. Perfect for a family stay as rooms are self contained with a complete kitchen and laundry facilities.

  • 5/5 Anshu D. 1 year ago on Google
    Great place to stay, close to the ferry, city centre , zoo and other vicinities. The room was better than what we expected- spacious, clean and lots of room for kids. Will stay again.

  • 1/5 Robert R. 1 year ago on Google
    Unbelievable, we have stayed before and is ok, they are doing renos and no indication about completely stuffed up vehicle access. Then we have to actually duck under safety tape to get to our room.

  • 3/5 Lincoln S. 1 year ago on Google
    Despite what the reviews say, it was quite good, room was clean and smelt ok, Toilet was clean apart from a bit of mold in the bathroom, it was noisy, but nothing you can't handle. Not enough toilet paper and hard to get a hold of it from reception. Apart from that, reception and staff was nice. Would stay again.

  • 5/5 Global T. 7 months ago on Google • 1 review
    Management is prefectly organizing this place, specially the staff is outstanding, very humble and polite while dealing. I would recommend everyone do vist this place if you're looking to stay.

  • 5/5 Tania P. 4 months ago on Google • 2 reviews
    We were but worried from the reviews but still decided to book as we needed a room with kitchen. This apartment style rooms was surprisingly spacious and kept very clean.

  • 1/5 L X. 2 months ago on Google • 2 reviews New
    Very disappointed in the condition of this place, I have stayed in places that are better quality than this for lesser value. The rooms were in dire need of renovations and a deep clean, stains on the carpet and walls etc. Be super careful of the balcony as the flooring was severely rotted away to the point it may snap under you and you will fall through. Parking was confusing and very narrow to drive through, If you have a large 4x4 give this place a miss, it will not fit. Will only use as a last resort, if nothing else is available.

  • 1/5 Jenna B. 2 months ago on Google • 2 reviews New
    This was honestly the worst experience I’ve ever had with any accommodation provider. My husband and I checked in and checked out within the hour, due to the filthy rooms at Lodestar Waterside Apartments. To go back to the beginning, things started off well, the check in was easy and staff seemed friendly. Unfortunately, upon checking into our room, we noticed that the floors hadn’t been vacuumed and there was a disturbing amount of black mould in the shower. Then we noticed the filthy cookware, microwave with other people's food splattered all over it, and the disgusting smell from the bin (which was empty but caked with mould on the inside of the lid). We notified staff who mentioned there was no housekeeping available until the next day. The options we were given were to move to the only other available room or told "if it's not up to your standard then you can go elsewhere". We looked at the other room and to our surprise and horror, this room was also unvacuumed, and in the same dirty condition as the other. The clumps of someone else's hair on the floor and the uncleaned bin were a real lowlight. We decided to check out immediately and booked alternative accommodation. I would rate this place 0/5 if possible, I've never seen such unhygienic accommodation, and the staff didn't really seem to care or apologise. I honestly think the shower must have gone weeks or months without cleaning for that amount of mould to accumulate (refer attached pictures). I have read other Google reviews for the property where the owner has actually commented that they don't do servicing on the weekend to keep costs down - unsure where the savings are when the average rate on the website is currently $220 a night. Besides, any 'savings' aren't worth the health hazard you'll need to endure. The comment made was in regard to on-going stays, however it is apparent they don’t clean the rooms for new guests either, they just make up the beds and fold some towels. My advice is to run, don't walk, to any other available accommodation!!!


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Amenities


  • Hotel
    • ✓ Free Wi-Fi
    • ✓ Free parking
    • ✓ Accessible
    • ✓ Air-conditioned
    • ✓ Kid-friendly
    • ✓ All-inclusive available
    • ✓ Kitchen in all rooms
    • ✓ Smoke-free
    • ✗ Breakfast
    • ✗ Pool
    • ✗ Business center
    • ✗ Pet-friendly
    • ✗ Restaurant
    • ✗ Airport shuttle
    • ✗ Fitness center

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