Roc Candy Online Only image

Roc Candy Online Only

Establishment service β€’ Confectionery

😠 I ordered from Roc candy back in June and didn't receive my order in time for my wedding in September. I did not receive any updates on my order unless I reached out to ask first. I said I needed the rock candy for my wedding on the 23rd of September. I assumed by telling them the date I needed it,... People often mention candy, wedding, Candy, order,


Website

www.roccandy.com.au

Contact

+61 414 519 211

Rating on Google Maps

4.70 (96 reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: candy (15) wedding (11) Candy (11) order (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Heather W. 5 months ago on Google
    I ordered from Roc candy back in June and didn't receive my order in time for my wedding in September. I did not receive any updates on my order unless I reached out to ask first. I said I needed the rock candy for my wedding on the 23rd of September. I assumed by telling them the date I needed it, they would ensure I had it with plenty of time to spare. At least a week minimum. I ended up being told I would receive it by the 21st of September. 2 days before the wedding! It was cutting it close but I trusted I would get it in time. The 21st came and went and no rock candy. I had to run around spending hours upon hours making new wedding favours because it did not arrive in time. It ended up arriving at 5:30pm on Friday 22nd. Less than 24 hours before the wedding. At that point, it was too late to set the favours up at reception. The amount of stress this caused me days before my wedding was exhausting. So it did not go to waste I ended up setting the rock candy up at reception on the day of my wedding! If you use this company please set the date you need it to at least a week before you actually need it. I did not receive mine on time because of shipping delays however if the candy was shipped earlier there would not have been a problem. Disappointed.
    2 people found this review helpful πŸ‘

  • 5/5 Elijah A. 7 months ago on Google
    The candies we ordered are so much better than we could have hoped! They look incredible :) the ordering process was easy, we were given a graphic of how our candy would look as we designed it, and the communications team was professional, timely, and personable. Highly recommend! :D
    1 person found this review helpful πŸ‘

  • 5/5 Felicity D. 1 year ago on Google
    Hi there, Just wanted to say thank you for our order! We recently ordered 2kg of "Oh Boy" roc candy for our baby shower and we were not disappointed. It arrived very quickly and was absolutely delicious!!! Thank you!!

  • 5/5 Jason M. 7 months ago on Google
    Roc Candy have done such an awesome and amazing job on our customised candy for our upcoming Wedding. The taste and colouration of what has been supplied looks awesome. Candy was packed nicely for pick up they are highly recommended πŸ˜„ Thank You Again for the awesome candy πŸ˜„

  • 5/5 A K. 8 months ago on Google
    Fantastic Customer Service (shout out to Sylvia). Quick Turnaround and was able to work with what I needed with a short deadline. Design was spot on and they tasted great. Would not hesitate to order from the team again!

  • 5/5 Jen F. 4 months ago on Google
    So happy with our personalised Roc Candy - it looks and tastes amazing. I am so excited to hand it to our wedding guests. Communication was also on point. I highly recommend Roc Candy!

  • 5/5 Jayson N. 6 months ago on Google
    The team at Roc Candy are amazing. End product presentation, flavour (apple), colour (green) and personalised wedding gifts are so wonderful. We are so pleased with how these ended up.

  • 5/5 Debbie S. 4 months ago on Google
    Roc Candy were great to work with - super efficient. Candy was branded for a corporate event and was well received. Thank you

  • 5/5 MineScope S. 7 months ago on Google
    Roc Candy was a pleasure to deal with. We got some candy made up for a corporate event and Sylvia was patient and helpful, walking us through all the options. We took delivery yesterday and couldn't be happier. Oh, and they are delicious too! Thanks!

  • 5/5 Cassie M. 1 year ago on Google
    Fast delivery. Best customer service and product quality is always on point.

  • 5/5 Dave P. 1 year ago on Google
    Sylvia and the team at Roc Candy were fabulous! We had a very tight deadline in Sydney and they worked quickly to get our big order to us, and it arrived early! The candy exceeded our expectations, looks amazing and tastes yummy! We are so excited to be handing them out at our Exhibition at ICC, Sydney next week! Thank you so much for a wonderful positive experience. Cheers, Lisa

  • 5/5 Sera L. 1 year ago on Google
    Ordering online was easy, email communication was quick and provided requested info and parcel could be tracked. Best of all the candy is delish!! Thank you πŸ˜‹

  • 5/5 Brooks Hire S. 1 year ago on Google
    We absolutely loved the product. Thank you to Roc Candy team for making the entire experience so seamless!

  • 5/5 Sharon W. 2 years ago on Google
    Fantastic service. So easy to deal with over email. Our Roc Candy came in exactly how we pictured it and is delicious.

  • 5/5 Catherine L. 2 years ago on Google
    Great service, the names came out very clear and the strawberry flavour is delicious. Highly recommend to others.

  • 5/5 Toyah W. 2 years ago on Google
    We used these guys to create our wedding favours, they were a huge hit! Everybody loves how yummy they are, we opted for sour cherry. Great fun picking and choosing your own design.

  • 5/5 Kathryn W. 2 years ago on Google
    The candy we ordered for our wedding was not only delicious, but looked amazing and super cute! Silvia helped me out by having the candy ready earlier than expected which was greatly appreciated! Awesome job guys.... love it!!!!

  • 5/5 Michelle 1 year ago on Google
    Amazing service. Really easy to chat to and were able to accommodate our requests. Would recommend

  • 5/5 B 5 years ago on Google
    Amazing candy shop. Unbelievable flavours and colours. You just can’t decide what to pick. Sugar-free options available too! Quite a treat to see the staff prepare some of the candies, very artistic.

  • 5/5 Sheridan D. 1 year ago on Google
    ROC CANDY provided quick responses to my product and freighting enquires. They produced my special request order and shipped interstate for me no trouble at all. Thank you for your excellent service!!


Call +61 414 519 211 Open on Google Maps

Amenities


  • Payments
    • βœ“οΈ Debit cards
    • βœ“οΈ Credit cards
  • Service options
    • βœ“οΈ Delivery
    • βœ“οΈ No-contact delivery

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