1/5 Mannie C. 1 year ago on Google
Booked
online
7
days
powered
site
with
ensuite
on
arrival.
Run
down,
unfit
human
habitation,
website
flawed
photos
don't
match
park,
manager
Andrew
won't
take
accountability
for
parks
shocking
condition
quick
to
blame
the
website
and
"cleaner"
despite
reception
and
ourselves
directing
problems
to
Andrew,
more
than
once!
Andrew's
phone
etiquette
great
falls
over
backwards
to
"FIX
IT"
in
person
his
mannerism
unprofessional,
pulls
excuses
out
of
his
hat,
talks
over
you,
refuses
to
hear
concerns,
yells
uses
obscenity,
won't
accept
constructive
feedback,
involves
the
other
staff
with
side
comments,
chuckles
when
being
addressed
btw
the
woman
much
older
happy
to
be
involved.
Andrew's
"FIX"
...kicked
us
out
of
the
park,
threatened
to
call
police
when
we
refused
to
leave
bc
we
were
"stuck"
no
where
to
go
other
parks
unavailable
to
accommodate
remainder
6
days.
We
asked
a
refund
after
Andrew's
mismanagement
day
of
arrival.
Yes!
All
the
above
occured
within
24
hours.
Shocking
nightmare,
emotionally
and
mentally
traumatic!
Police
attended
after
we
followed
up
"
Andrew's"
call.
Yes,
we
are
aware
this
a
civil
matter.
Usually
we
look
at
reviews
prior
to
a
booking
we
were
caught
out,
this
time..#WARNING
avoid
the
trauma
BOOK
ELSEWHERE!