1/5 Sammi E. 1 year ago on Google • 31 reviews
We
have
been
coming
here
since
the
place
opened
and
now
its
becoming
more
and
more
obvious
after
being
sold
to
signature
group
the
new
management
influence
it
becoming
apparent.
We
have
now
had
the
third
bad
experience
here
in
around
a
month
,
yes
we
regularly
come
here.
Arrived
to
see
a
sea
of
glasses
on
the
end
of
the
counter
and
this
is
at
0500pm
and
in
no
way
busy
Thursday.
this
was
an
ominous
sign
of
things
to
come.
Ordered
two
kids
meals
,
a
soul
burger
and
a
mcfly.
burgers
came
out
and
one
of
the
kids
meals
was
missing.
the
lady
told
us
she
would
be
straight
back
,
we
never
saw
her
again...
hubbies
mcfly
was
actually
missing
the
bbq
sauce
and
the
jalapenos!
the
jalapenos
are
a
major
part
of
the
burger
,
as
per
the
photo
the
bun
was
dry
at
the
bottom
where
the
sauce
and
jalapenos
go!
the
soul
burger
chicken
was
thin
and
dry.
Spoke
to
a
girl
at
the
counter
to
ask
to
see
a
manager
as
the
kids
meal
still
hadn't
come
out,
she
stated
she
was
one
of
a
few
managers
on
site
...
??
(a
few
managers
and
still
this
happens
?
as
well
as
clearing
the
main
bar
of
dirty
glass
towers?)she
also
told
us
front
of
house
have
no
influence
what
happens
in
the
kitchen
???
she
arranged
a
replacement
of
the
mcfly
didn't
offer
any
replacement
on
the
soul
and
what
came
out
can
only
be
described
as
a
F#$K
you
burger!(and
finally
the
last
kids
meal
arrives
)
there
was
this
tower
of
three
tiny
onion
rings
,
the
skewer
was
shoved
so
hard
down
into
the
burger
the
pickle
had
snapped
in
half
and
on
the
bottom
was
this
sea
of
sauce
and
like
20
jalapenos
!
All
hubby
wanted
for
our
26
bucks
was
a
mcfly
not
this.
Was
so
soggy
took
2
bites
and
decided
to
leave.
After
all
these
years
we
are
finally
done
,
not
coming
back
to
this
mess.
Queue
the
generic
varsity
HQ
response
email.
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