I’m absolutely disgusted with this hospital. 17 weeks pregnant, with serious pain in my stomach. Only to be turned away !! So much for your oath ?? Pathetic

I’ve just come home from Osborne park Hospital after a knee reconstruction. As I’d never had major surgery before I was very nervous. I could not have had better care! Every staff member was so professional compassionate, completely on the ball. I feel so lucky to have had the attention they gave me. The nurses deserve all the praise necessary plus the bonus they ask for. You need dedication and passion to do this job, they had it to the nth degree. Huge respect and thanks to all. Legends!!!!

I gave birth a month ago at OPH and had a very good experience. Every staff that I had encountered during my pregnancy journey was wonderful and wanted to specifically mention Megan and Jo, who were extremely supportive and wonderful throughout the labouring process. Even after being admitted twice after giving birth, the staff were very attentive and friendly. The only downside would be the hospital policy of not allowing partners to stay overnight with a newborn and also being a first time mother, was mentally and physically exhausting having to take care of yourself along with the baby. Overall, my experience at OPH was wonderful and would like to thank all the staff that looked after me.

I will not even give this hospital any star and they need to show it's rating in minus. Worst Hospital by all means. Patient handling is pathetic. Nightmare for families and patients. Strict inquiry is required against staff who misbehave with patients so regularly. Long waits, wrong information to patients is part of their daily practice. GUYS AVOID THIS HORRIBLE PLACE. They are with less staff and more people at their hospital. There is communication gap between doctors. They all tell you a different story.

Professional and we'll organised facility. From the covid testing tent, though admission and onnto the ward was a seamless journey. At all times I was informed if what was happening and I felt completely safe. The nursing staff are exemplary. If there were more than five stars I would give them to this hospital. This is how it should be done.

I recently underwent a hernia repair at Osborne Park Hospital. The staff were wonderful, making me feel welcome and comfortable and were very patient with me. Meals and drinks were tasty and on time. All nursing staff were just wonderful, smiling, and putting up with my little foibles… My experience was more like a small holiday break than a surgical procedure. Thanks to surgeons Richard and Amelie and all staff from reception until discharge. Martin

Thank you to the amazing nurses and staff at Osborne Park Hospital (especially Lenka). They are all so genuinely caring and compassionate and really went out of their way to make me feel safe and reassured. There are a lot of positive things to be said for smaller public hospitals and I’d feel pretty relaxed if I was ever referred here again.

The rehabilitation ward is old and needs renovating badly especially the bathroom with black old grout and broken tiles. You have to share 2 people to a room. I had to share with a person who had the television blaring umtil 1am and then snored extremely loudly all night. I was recovering from a stroke and on my second day there i was robbed of a diamond ring and money. I did complain immediately and even after i went home i sent a letter to their section and never even received a response from the person that i was told to attention the letter to at the hospital. The day i had my stroke i was already wearing the ring etc yet no one ever took them off at the hospital. I will never go back there. Very disappointed with the whole thing considering it was obvious who the person was that stole from me.

I had a colonoscopy in B Block and the whole process was excellent. The information I received beforehand was clear and easy to follow. The care and procedure on the day was efficient and considerate of my anxious state. The hospital was spotlessly clean. The staff were professional and lovely, from the desk receptionists to the surgeon. The nurses were so kind, caring and highly skilled, thank you for the warm blanket, what a lovely touch that was! Thank you all for looking after me, great team work! 👍⭐️👏

Thanks all team members for welcoming safe and healthy delivery of my baby girl in this hospital. Midwives are amazing here.

I gave birth to my first child at OPH 2 months ago, and cannot fault the standard of care I received. All staff had excellent bedside manner, were professional and caring. The midwives in particular were wonderful, regularly checking in on us and catering to our every need. As nervous first time parents, we felt well supported.

I giving birth 1 year ago and always wanted to write a review , about the staff and all the process to give birth was just perfect I can give 5 stars for the wonderful service and how kind and good are all the nurses, midwife and doctors that care about you and treat you well all the time , I give 4 starts it is just because the silly rule about no partners to stay with mom after giving birth , I think that rule is so bad for all the women in this country specially after you got a c section and felt so lonely and need to wake up and check you baby change your baby and help your baby all overnight by yourself it is cruel for the mothers of this nation . I remember as a traumatic thing that happened to me, felt that I need to look after my baby but my body was in pain I just being cut in half and I have to call the nurses just for everything I no felt comfortable to do it so I always try to do by myself as a much as possible but I am sure if I am with someone of my family member I will be comfortable to ask my partner for help , That rule show be avoid and really start thinking as a human , mothers are the most important thing to a baby and need support all the time special when just giving birth . And when have such a mayor surgery .

I have to wait for more than 40 minutes at the reception. came before the appointment time leaving other stuffs but had to sit waiting. I asked the reception and was told that hospital is busy today. (Wondering, why do they make appointments then) I am still waiting here, 38 weeks pregnant and it is bit hard for me to sit.

What a fantastic hospital to be in if you happen to be in need of surgery or a stay in hospital. I recently needed surgery to my back and the experience I had at the Osborne Park Hospital has been the best I've ever had!! All of the staff - across all clinical and non-clinical - were super friendly, kind and compassionate. Nothing was too hard, and they all went out of their way to help me. The food was really good and everything I needed was provided. Thx so much for everything you do. ❤️

Please train your reception staff to deal with transgender people. They got all nervous, cut me off, and were ignorant as to how to even connect me with someone to provide a routine treatment I've gotten elsewhere with no trouble. That's just embarrassing for a hospital. Will be going to St. John's Urgent Care instead since they were great in the past.

I like to extend my deepest appreciation to the professionalism, efficency and loving service provided by the nurses of the hospital. I had my colonoscopy yesterday and was amazed by level of care and concern of the nurses in the day procedure unit. Right from the admission until I was discharged I was made comfortable and given the best care and attention. Special thanks to Sue for taking care of me.

Extremely long wait times, an hour on average. Customer service is very poor.

I was recently in OPH for a prostate cancer operation and was looked after by the caring nurses in ward 6. What a wonderful and professional group of people. Nothing was too much trouble Thank you.

My wife had an operation scheduled, arrived 10 minutes early, only to be told 2 HOURS later that they can't do the operation because they don't have enough staff and rescheduled her for October?

We called the midwife at 11 pm at night because of having some abnormal bleeding in third trimester, she told us to come to the hospital we went to the hospital and got check up. They did all the checks even at 12 am midnight, both the doctor and midwife are amazing now we feel that we are in safe hands.

It’s been 3 months since I gave birth to my beautiful firstborn son at Osborne park hospital. I am so grateful I was able to experience childbirth at this amazing hospital. They have the most professional, kind and nurturing team of midwives and I could not thank them enough for all the support and care I received during my stay. Sara and Katya who delivered my baby treated me so kindly and with so much respect, making me feel at ease and encouraged al the time. Chris and other lovely midwives equipped me with knowledge to look after the newborn in the 3 days I was there, without which I’d have been absolutely lost after coming home. Even after I came home I received continuous assistance and care from Angela the lactation consultant. With her support, breastfeeding has been such a beautiful experience with little stress. Thank you so much Osborne Park Hospital.. I will forever be thankful.

Yesterday I went into Osborne Park Hospital. I must admit I was apprehensive about having spinal surgery. from the time I arrived everyone was helpful. My very severe respect and thanks to everyone. From cleaners nurses and doctors and support staff. I was looked after sooo well……. From detailed given-information about my treatment and on-going help. to the coffees and meals EXCELLENT . I had smiles from everyone. Well done Osborne Park Hospital ❤️

Poor administration - the interaction I had over the phone with the outpatient clinic was highly transaction and with next to zero empathy. I had missed an appointment due to moving house and hadn't realised that updating medicare and all other Government information wasn't enough, and I never received the text message I was told to expect. Some degree of empathy rather than blame shifting would be appreciated, especially given I've waited almost a year for a surgery I was told initially would be seen in a few months. I've had nothing but positive interactions with other pub hospitals so I hope the clinicians are kinder than the admin staff!

Had a total hip replacement here 6 weeks ago and I have to say from pre op visits,surgery and hospital stay through to post op rehabilitation the staff here do an amazing job I would highly recommend to anyone having surgery here.

Excellent hospital with excellent staff! They took great care of me. I am French and they were really reassuring. And they literally saved my baby s life at birth! I highly recommend them. I will never forget what they did for me.

amazing team thank dr mcdermot needlemen nurses and staff you are all wonderful thank you all

I have gone through two pregnancies at the Osborne Park Hospital. If you have a choice of hospital I would encourage you to look around. If you are wanting a natural birth I would look into the birthing centres available. If you are in the catchment area for this hospital then ask to be placed on the midwife team. The team consists of 5 midwives so although you won’t have the same person every time there is some opportunity for consistency. If you’re not on the midwife team you will see whoever is available. In regards to supporting your birth plan and natural labour and hypnobirthing the midwife team were really supportive and accommodating. I unfortunately had to have an emergency C-section in the end but felt like all avenues had been exhausted by then with my requests being held. My second pregnancy has required a C-section and I feel like this has had an impact on how I have been supported/managed during my appointments. As this is a public hospital times have been changed for my C-section, I was not able to know who would be working in regards to the midwives or doctors. It has felt disorganized and unsupportive for me the patient. even when raising concern and requests. I think it comes back to being a public hospital. They are doing the best with the restrictions the hospital has in place

Have to say the care that I received at OPH was excellent on B ward. Nurse Lenka was very reassuring pre surgery, post surgery all of the other nurses on shift were all equally caring. Food was pretty good as well with the meals on wheels ladies remembering my choice of tea every time. I have a new found appreciation for nurses now.

I have fantastic midwives and doctors to my labour

I went in for a colonoscopy, the experience is demoralising enough but the nurse who admitted me made me feel totally humiliated! (Not theatre staff or the gentlemen who took me to theatre). I’ve had two previously at other hospitals and never experienced anything like I experienced at Osborne Park!

I came in for a colonoscopy & an endoscopy, I was so anxious but immediately I felt so looked after & cared for by nurse Michelle I think her name was. She was so kind & talked me through everything. Dr Cheng who did my procedure & all of the other nurses were also so kind & smiley. It really made the whole thing such a positive experience. Thank you so much

The people who works at this hospital took great care of me and my baby when I gave birth to my first born son 3 and a half months ago. To all staff, thank you from the bottom of my heart. ❤️

Mum had an appointment on Block A for outpatient patients, staff are very friendly and caring. Exactly how a hospital should be. Well done staff.

I recently had a total knee reconstruction at OPH and had such a wonderful stay, I didn't want to come home! Everyone, no matter what they did, was so incredibly kind and helpful, nothing was too much trouble, no matter what time of day or night. My eternal thanks, I am so grateful to have been cared for by so many wonderful people. I cannot fault the hospital in any way.

I am an aged pensioner. I was booked in to the hospital for a colonoscopy for March 28. By that date, I had received no information on the procedure by email (as promised) and text messages and phone calls went unanswered. On the morning of the scheduled procedure I received a phone call asking why I hadn't shown up. The administration of the hospital is non-functional.

Today I had HSG test done and I was extremely anxious and nervous, and things didn’t go exactly to plan. I can’t thank the staff in the radiology department enough, the nurse I had today was 100% genuine and amazing through my procedure and then I was put into the recovery room and another nurse took such great care of me. Thankyou for all your help, it was very much appreciated

Great and sophisticated. It’s nothing here to compare with messy “Joondalup Health Campus “. It was the right choice to move to Osborn Park Hospital from Joondalup Health Campus for my ongoing treatments and operations . All staffs from A to Z deserve this 5⭐️⭐️⭐️⭐️⭐️review!

This is a somewhat belated review, but a very sincere one nonetheless. In July last year my mum spent two weeks in Ward 2 at Osborne Park Hospital after a stroke and a damaging fall which required an operation at SCGH. A few weeks ago she happily celebrated her 90th birthday with family and friends. I very much doubt that this would have been possible if not for the care and support provided by the staff at OPH and at SCGH, both during her stays at the hospitals and throughout the excellent ongoing support that she has received since her discharge. Mum doesn’t like hospitals much but she was well aware of, and grateful for, the effort that so many of the staff put into helping her recover. We in Western Australia are extremely fortunate to have such a level of support available to us through the public health system, but ultimately the level of effectiveness of this system relies solely on the very special individuals who every day and night push themselves to the limit (and beyond) to look after people who need their help. We should all try our best to ensure that those special individuals are also looked after and supported properly by the health system itself. After all they are the ones we will rely on when we really need help.

Was recently transferred to Osborne park hospital (only found out yesterday from midland hospital as I have changed my address and no longer in their catchment) tried calling Osborne park hospital Antenatal department yesterday and this morning numerous times to enquire about any upcoming antenatal appointments. All my calls were rejected after waiting minimum 3-5 minutes each call. I couldn’t even speak to anyone on the phone since no one will answer. This is my first pregnancy and I’m extremely worried, scared and not confident at all in putting my babies health with Osborne park hospital care. My very first antenatal appointment with the midwife at midland told me that I will be having a checkup appointment every 3 weeks, I have missed out on my appointment today and can’t even call Osborne park hospital to tell them. No one answers your call. The reception just transfer your call to antenatal department, then when you’ve been put on hold for a few minutes, they restart your hold. I would have probably been waiting all day

This place is a lovely rehabilitation hospital. I stayed in ward 4 as I recovered from a fractured femur. My team of doctors were attentative, caring and very understanding. The Nurses's were respectful, efficient and always just a call button away if needed. The physios/OT's help to get you up and moving, they are a well knitted and organised team and make sure your full potential is reached. The PSAs are lovely, always making sure that you are kept well nurished and plenty of tea/coffee to get you through the day. There is also a beautiful souled chaplain that will listen to your story and pray for you. If your friendly and polite (which isn't difficult to do) then your stay will be a breeze. Just take it one day at a time, chat with the staff that came to see you, and make sure to pop into the coffee shop which is run by lovely volunteers. Well done Ward 4 and thank you for making me feel as though I was at home ❤️

Had to wait an hour in the waiting room. Finally got called up went into a really small room with just a curtain. Everything she was saying you could hear from outside and I could hear other patients problems too - it made me uncomfortable. Then 2 random nurses walked in as I had my top off (was showing her a skin problem I had that I didn’t really want anybody seeing) and that made me feel horrible.

Absolutely horrible experience at this hospital. Not only was I neglected, my husband and family were treated disgusting. Highly do not recommend this hospital! End of the day, so glad I was transferred to another hospital (Joondalup Campus) who took 100% better care of me and my family!!!!

@radiology (a woman at reception and a supervisor, male) 18/01/2019 -4:12pm The worse customer service ever! They refused to do the scan because I was 12min late after 2 weeks waiting for that which at the time of booking I mentioned I might be little bit late due to my work. Today also I spoke with the reception before I get there and I mentioned I'll be 10 minutes late but when I got there they refused to do the scan. Such a time wasters! Someone have to look at this kind of matters.

My father was admitted as a stroke patient and the care he had received is truly THE best. He had stayed in both public and private hospitals before and they're no match to the high quality service provided by this hospital. The team also did a fantastic job at keeping family members informed about his progress, especially Mel. Thanks Mel! The transition from hospital stay to home was seamless. They took great steps to ensure that he doesn't have another fall. Finally, my father has been discharged from the hospital for only 2 days and he has already 2 home visits, with more to come. Many thanks Virginia, Yvonne, and Geraldine. All of you deserve top awards for your excellent services!

I had very pleasant experience, it was my first colonoscapy, the staff were incredible and very knowledgeable which made the whole thing fly by. Big thankyou to Dr Pham and Nurse Edeta.

Two days ago, my wife delivered our first baby at Osborne Park Hospital, and the experience was exceptional. Despite being overseas visitors, the anxiety was alleviated by the incredible support from the dedicated midwives and doctors. They provided excellent care, checking on both my wife and our newborn regularly, even amidst a bustling schedule. We highly recommend this hospital, especially for mothers with low-risk pregnancies.

As a very nervous patient, I cannot recommend the antenatal department highly enough. I felt so well cared for and completely respected by each and every member of staff, after suffering with trauma from a previous birth in a different hospital. I had a few complications with this pregnancy towards the end, so was in the hospital nearly every second day being monitored and I felt reassured I was in the safest of hands. I cannot thank the amazing staff enough. I ended up giving birth at King Edwards due to complications, and also had a great experience there.

I was working for the first time in ward 2 , as AIN with three nurses . The coordinator was so helpful as I am a new person she guided and encouraged me asked me to answer the bell and to sit near room 12 to look after him . The second nurse was also friendly and respectful. The third one was a bullying and unresectable person. The night was full of humiliation to me.So OPH nurses please be respectful to new person. AIN be strong to press forward.

I can't believe i didn't know about this hospital. I can not fault it, and the whole experience has been phenomenal. From the amazing lady at reception, to every incredible nurse who helped me, to the outstanding surgeon. I am just blown away by all of their care, kindness, honesty and support. If i can, i will make sure i only ever have to come here. Thank you all so very much. I am so very blessed to have had you all take such wonderful care of me and can not thank you enough

Went for my first colonoscopy at Osbourne Park Hospital on 7/10/21. Admission was quick. Staff polite and took good care of me. Appreciated the warm blanket after I changed into my gown. Dr Rao was caring and very professional. Thanks to all of you for such great job.

This was my first birthing experience. The midwifery team at OPH were exceptional. In particular, Sally (midwife) was so caring, respectful and was always willing to listen to my questions and concerns. She came to see me and my son during the final day in the hospital. The experience and quality of care I received in throughout the stay at OPH was fantastic. Although it was slightly traumatic and overwhelming experience due to unforeseen complications but In the end, both my son and I did so well. I would like to thank everyone who was involved in the process.

Our baby boy was born on 3rd Oct 2022 @ Osborne Park Hospital, Amazing staff with care. It was C section, All helped us a lot, Truly Amazing people and Management.

Wonderful caring staff. Always checking in on you with a pleasant bedside manner. Country hospital feel in the city! Highly recommend care at this hospital

If you're considering a natural birth, it is advisable to seek alternatives elsewhere. Last year in 2022, the caesarean rate at this particular facility was 56% of all births, significantly higher than the Australian recommended rate of 26%. My story At 40+6 weeks, the midwives used fear tactics, suggesting that going past the estimated due date could pose risks to the baby's health and increase the chance of stillbirth. The stillbirth rate, although relatively small at 4 to 7 deaths per 1000 deliveries, is only slighty increased compared to 2 to 3 deaths per 1000 deliveries for women who give birth between 37 and 42 weeks. On a Wednesday afternoon, I underwent a procedure known as a scrape and sweep (a first stage of induction) using a gel containing artificial prostaglandins, which is known to cause excessive uterine stimulation and fetal distress. The midwife portrayed it as a routine and normal procedure, rather than an intervention or induction. The next morning, I noticed the passing of my mucus plug and informed the hospital as instructed. Despite experiencing only mild cramping similar to menstrual pain, which is common for first-time births, I was not allowed to leave the hospital upon arrival. I was instructed to stay on the bed and refrain from eating or drinking immediately. They considered it a negative sign that I was only 3cm dilated. Despite our confusion, the head midwife stated that waiting longer to deliver could increase the risk of a bacterial infection due to my water breaking. However, she performed a check and said that she wasnt 100% sure my waters actually broke. When I declined the suggestion of a caesarean section, as it had only been a few hours, the head midwife administered oxytocin without my consent. After receiving oxytocin, my contractions intensified from occurring every 10 minutes to as frequently as 30 seconds. My baby's heart rate dropped between contractions, causing her to struggle for breath. I requested pain relief in the form of gas, but the midwife falsely claimed that the anesthetist was unavailable for another 40 minutes and left the room immediately. My husband and I found it peculiar that only the anesthetist could provide gas. In retrospect, I now understand that the midwife had already planned for a caesarean section. At that point, when the head midwife was absent, I managed to leave the bed with the assistance of a new midwife. I even got a chance to go to the toilet. However, upon the head midwife's return, she scolded the new midwife, suggesting that my movement could interfere with accurately monitoring the fetal heart rate during extreme drops. While the baby's heart rate stabilised between contractions, it remained low. Contractions were occurring approximately every minute. The obstetrician entered the room and announced his availability to proceed with the caesarean section. Although I had not consented to the surgery, the head midwife immediately presented me with papers on the bed, claiming that the baby would not survive a vaginal birth due to fatigue and my slow dilation. Overwhelmed and given no time to think, I signed the papers, not even considering that my cervix had last been checked upon arrival at the hospital five hours earlier. In the operating theater, I was found to be 8.5cm dilated. The procedure proceeded as if it were a routine occurrence, cutting through six layers of skin. After leaving the theater, I was placed in a room with four beds. Every woman in that room had undergone a caesarean section, with only one being planned. The midwives forgot to administer my medication on two occasions, and my catheter bag leaked onto the floor. I decided to discharge myself from the hospital the following day. All up I was in the hospital for 28 hours. We initially requested my birth report but were denied access. Eventually, after exploring numerous channels, I managed to obtain a brief report that mentioned my lack of dilation and stated that the caesarean was elective rather than an emergency, contrary to what I had been informed.

My experience was really positive! Staff from the radiology department were so warm, caring and compassionate. Really appreciated their bedside manner and genuine care.

Had a pre-op visit there today. Left knowing that I had been treated with true care and had been provided with all the information that will help me to make the op as minimally risky and un-intrusive to my (and family) life as possible, as well as being well-informed about levels of risk and outcomes. Feeling more relaxed. I was booked for a time later in the day than was comfortable for me but had a call midday saying they could fit me in earlier if it suited (which it did). Very friendly and helpful staff.

Nice welcome by Sheryl when I phoned Osb Pk Hospital reception. I was in the middle of talking to her and she hung up on me. I phoned her back and mentioned it wasn’t a good look for 1st contact to the hospital. No apology was offered. She kept saying, “can I help you”. I said yes, I’d like an apology for cutting me off. Reluctantly she had to apologise. Not a great impression left on the hospital.

Getting ready for colonoscopy- pretty unimpressed so far. I am diabetic with multiple comorbidities and the 5 day diet is a diabetics worse nightmare. The instructions are not clear and contradict those in the medicine insert. As a diabetic they want you to fast/drink high sugar drinks for 24 hours but the medicine pack says 11hours ie can eat lunch and light dinner. Already had one low blood sugar episode. The medecine is vile. Why not make it taste ok? Plus they never return calls its just a production line. The only caller after 9 calls knew nothing of diet or comorbidities and assured me I would be fine to work the next day. Not at all what the small print in their package and in the medicine leaflet says Edit: the doctor and op were ok I think. Was fine to work that arvo. But: you are warned it might make pre existing conditions worse. Brought the post viral syndrome I had recently recovered from, back with a vengeance.

I was a patient for 1 week and just came home today Friday 25th August 2023. All staff this motel (hospital) are so full of compassion, empathy and so caring throughout they really need a medal. Nothing is too hard for any of them and it shows in their standard of care and all have lovely smiles all the time. Their care compassion and empathy is second to none anywhere. If I could give all staff 100 stars out of ten I most certainly would. I really appreciate every bit of assistance afforded me by this wonderful large team. All ward 3 staff you are absolute gems.

Receptionist was not very helpful. Sending patience to do their own urin test without explaining what you are looking for during the test; especially if it's first time there.

The stay was good and nurses were lovely. But the after help when calling is no help at all and they are very rude over the phone.

The whole experience from admission through discharges was exceptional. The entire staffs was very profesional and caring. Making sure that my stay was as comfortable as possible. Thank you.

I recently had a cancer procedure carried out at OPH followed by a 2 night stay. From the Surgeon,Anaesthetist to the nurses cooks and general staff the experience was first class.A big thank you to all the friendly efficient people involved .

Great service, good staff

Went in for endoscopy / gasto - the staff I dealt with were amazing. They went above and beyond. To ensure the procedure was done effectively and comfortably. I have anxiety and one nurse in perticular- she was tall brunette and came from cheque republic she was amazing. She went above and beyond for everyone around me and ensured my anxiety was at bay. Thankyou to the staff at Osbourne park hospital 💕

I had a colonoscopy yesterday the staff were really nice and explained well.

I recently had a procedure (on 19th December) at OP Hospital and I feel compelled to say that from checking in to checking out the staff were outstanding. Friendly, efficient and just lovely every single person I came across. Thank you to everyone I came into contact with!

Not very good and I am having trouble lodging official Complaint/s.

Cant praise the maternity unit and all the midwives and staff there enough. From my first antenatal appointment I was put at ease and right up until labour and delivery the staff have been outstanding. Very professional, caring and empathetic staff. So glad we had our baby there and a big thank you to everyone who works there especially to the midwife two team. You guys are amazing at what you do.

This morning I had a gastroscopy procedure at this hospital. Care was second to none. From admissions through to the actual procedure, staff, nurses, surgeon were so courteous and informative I felt at ease throughout the whole process. My sincere appreciation to all in attendance. Eva Phillips.

I spent a couple off weeks there in March in rehabilitation all the staff were fantastic a big thanks to them all .I did 3 hospitals in a month and they were by far the best thanksMarj

I want to share my experience of the following. Private Health Insurance v Public Hospital. My personal experience over two procedures. Hollywood Hospital operation under Private Top Health Insurance in Day Surgery. The worst and most disgusting process I have ever had. I went from a waiting room then told to sit in a chair in a cubicle in room full of empty cubicles with NO beds, next to the operating theatre room door. I think this would we waiting room. I walked into theatre and got in the bed. The Anaesthesiologist was so bad I wanted to get off the table. His multiple attempts to put in the dart in my hand was hurting so much I was crying. After surgery into a room. On discharged a bag full of drugs for me that I did not need. I paid for Surgeon, Anaesthetist, $500 excess, and all drugs. I cancelled my Top private health insurance I have held over 30 years. Compared to Public procedure done to day at Osborne Park hospital. Paid by my taxes. Straight to bed in Day Surgery. I stayed on my bed and wheeled to theatre. Exceptional professional staff including theatre. Zero cost to me. 100% grateful and relieved.

Went in for a total hip replacement two weeks ago and was treated like a VIP...the service was unbelievable I can't speak highly enough of the job my surgeon and dr's did and the nurses on the ward were gorgeous and nothing was too much trouble. I was sad I only got to stay in one night but that tells you how well I felt one day out from a huge op.... congratulations to all I met and who helped me.

They let me sleep in after my procedure! Very grateful to the lovely nurses and surgery team for your professionalism and courtesy, thank you.

I can't thank the nurses, orderlies, and even the tea lady enough. What a great bunch. They looked after me after I went in for an ankle op.

Incredible and compassionate service. I was really impressed with the way the doctors and nursing staff looked after my family member. Successful treatment. Service second to none

Great service and staff. Everyone I came in contact with were lovely especially my nurse Lanka who cared for me post-op she was amazing !

Great service from start to finish, very experienced and friendly nurses and surgeons. I will definitely recommend this place. A big thanks to all staff for looking after me. St John paitent transfer service is awsome as well they pick paitent from home and after surgery drop back home only charge low amount of fees.

Excellent maternity ward. Staff were knowledgeable, professional and friendly. Highly recommend it.

Amazing hospital with amazing people!!! I was very sick in the weeks leading up to the birth of my little boy. I was in & out of the hospital multiple times. The staff in the assessment unit were amazing. So kind, welcoming and patient with me. I can’t thank them enough. Then throughout the labour process, the midwifery team where phenomenal!! They went above and beyond for me throughout the entire labour process. A special mention to Linda, she was with me from the start of labour right the way through til birth. She couldn’t do enough for me. Also a special mention to lachie, Emily & Celeste who arrived just as I was giving birth and just couldn’t do enough for me. From my partner Mark, my little boy Tadhg & myself, we cannot thank you all enough for everything you guys done & how yous made me feel. Thanks 😊

Thank you to the caring staff in the colonoscopy dept of Osborne Park Hospital. They were caring, efficient and very professional at all times.

The nurses are champions. Two of them worked double shifts when I was there.Wouldn't it be great if the State Govt recognized their work with a serious pay rise?

Do not have your baby here, totally mistreated my wife and sent her home without doing standard checks. My wife is 25 weeks pregnant, serious pain and they sent her home with no checks.

Can’t fault the staff, nursery, doctors and reception. So good, very professional, friendly and just warm with genuine care for their patients.

5 stars is not enough for this wonderful hospital there staff are the most caring , attentive & full of compassion . I had my 1st ever endoscopy /colonoscopy Friday 14th May 2021 and I was so impressed with my care including Dr Ee . Never before felt so reassured & relaxed during a hospital stay thank you so very much :)

My 3rd visit for day procdures within 12 months and cannot fault the wonderful staff here. They really go that extra mile to look after you and the after care is excellent. Keep up the fantastic work that you all do. A big shout out to Fabio and Rachel who took care of me in day admissions ward today.

A really great experience coming in for surgery and staying over night. The nurses, clerical staff and anesthetist team were amazing and so reassuring. Couldn’t have asked for a better experience.

Very friendly and professional radiology department.

My mother was treated awfully. Was declared to have dementia because she kept insisting she lived in her own home. Guess what? It is her own home. Yes my brother and sister in law live with her. BUT it is her home, not his. The food was awful and totally unsuitable for a diabetic. My mother was so distressed by her admission to OPH.

Staff are brilliant here. Always polite and helpful and the nurses are awesome in day centre. criticisms are the Cafe shuts too early and also security is needed around the day care centre on an evening due to men going in and out hanging around when people are recovering in beds and waiting to be collected. Feels very unsafe in the carpark at night too.

The midwives here are amazing. Very professional and caring. Giving birth here was a fantastic experience. Great procedures and follow up. A genuinely caring environment.

Nurses and doctors here are so friendly and attentive, really made to feel comfortable under their care. Thanks so much for your help :)

Their cafe service is good.

Osborne Park Hospital is by FAR the best Hospital I've ever been to.The Staff were very friendly and helpful,the Admin was very proffessional and the food was FANTASTIC !!! I highly recommend this Hospital 10/10...( I was in Ward 6 A, 2nd level 27/3/2018 -28/3/2018).

out standing hospital

Very helpful and kind staff....

I had my Cesarean for my second baby at OPH last month. The doctors, midwives and all other staff members are incredibly supportive and gave us a good care, i didn't even felt pains and discomforts after the surgery coz of all the good care. I had my first baby in Melbourne, compared to that experience OPH is the best. Thank you for giving us a most memorable experience at OPH.

Brooke and Addler from B Block radiology were two of the most caring and supportive health workers I’ve ever met. I came in for a HSG and they immediately made me feel at ease and helped me relax during my procedure. I got sick at the end and they provided me the utmost care. Thank you again for such a great experience and your support. Kind regards, Christie Lawrence

Terrible experience, the midwife attending didn't even came to check on mum and bub except for taking vitals, no any support to mum to look after the newborn or in feeding, even provided false information and no any single education provided when discharge. I would not suggest any new mum to delivered the baby here on my experience of how I was treated.