Guzman y Gomez - Belmont Forum image

Guzman y Gomez - Belmont Forum

Restaurant Fast food restaurant Meal takeaway Mexican restaurant Meal delivery

One of the Top rated Fast food restaurants in Cloverdale


Address

Belmont Forum Shopping Centre, Shop FB005/227 Belmont Ave, Cloverdale WA 6105, Australia

Website

www.guzmanygomez.com.au

Contact

+61 8 6102 2948

Price rating

$$ $$

Rating on Google Maps

3.90 (514 reviews)

Open on Google Maps

Working Hours

  • Monday: 10 am to 10 pm
  • Tuesday: 10 am to 10 pm
  • Wednesday: 10 am to 10 pm
  • Thursday: 10 am to 10 pm
  • Friday: 10 am to 10 pm
  • Saturday: 10 am to 10 pm
  • Sunday: 10 am to 10 pm

Featured Reviews


Frequently mentioned in reviews: service (28) great (14) good (14) ordered (14) staff (13) fresh (9) customer (9) fries (9) nice (9) meal (9)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Nayana P. 9 months ago on Google
    We have always wanted to try GYG on our trip to Australia. I had heard they make food without additives, and still have fresh, great tasting Mexican food. I can, seriously, eat this every day ! The service here at Belmont was exceptional. We were seated and served quickly, even inspite of the restaurant being busy with take away orders. The Food, the ambiance and the vibe is all very good.
    3 people found this review helpful 👍

  • 4/5 Jem O. 1 year ago on Google
    Excellent customer service. Authentic ingredients for the taste sensation!
    2 people found this review helpful 👍

  • 5/5 Dexcellent P. 4 years ago on Google
    Staff here were very accommodating to our special dietary requirements and went out of their way to do what they could for us. Store/restaurant was very clean and tidy and prompt service. You can either sit inside or outside with both having tables and chairs or breakfast bar style with bar stools. Also plenty of staff there so no long waits.
    1 person found this review helpful 👍

  • 2/5 Melannie G. 2 years ago on Google
    Spice level is never consistent. One day it’s mild, the next time it’s too hot. Ingredients are just slopped on, no care taken by staff. However, when it’s good, the food is tasty and fresh.
    1 person found this review helpful 👍

  • 5/5 Alanna N. 1 year ago on Google
    Everytime I order from here the service is quick. The customer service is amazing. The food is always prepared so we'll. It's always so tasty and fresh. I think I phone the restaurant everytime I order to say how good it was. Keep doing what your doing.
    1 person found this review helpful 👍

  • 1/5 Josh M. 2 years ago on Google
    I can’t believe it. Customer service is good but food is 0/10. Ordered nachos and gave me almost nothing in my order. Little bit of chips small serving of beef even a kid won’t get full on that. Not sure if the owner is trying to save money or what. I definitely will email head office and send them the pictures. Day light robbery.
    1 person found this review helpful 👍

  • 1/5 Miranda B. 8 months ago on Google
    literally about one tablespoon of queso on the queso fries. gave us mild instead of spicy tacos and they were hardly filled at all. wont return
    1 person found this review helpful 👍

  • 1/5 Ness F. 3 years ago on Google
    Extremely long wait times and poor service when busy. Even though app indicates a 5min wait, I had to wait 27mins.
    1 person found this review helpful 👍

  • 4/5 Hee Susie S. 4 years ago on Google
    Made my first visit just now for a quick bite and it turned out to be fairly good :) Service was reasonably nice, the food was also of a good quality, and the surroundings were tidy and beautiful. Regular-sized cheese fries were only $6 so I'd say it was quite inexpensive. Be careful if you're never a fan of coriander cuz I accidently had it in my fries without notice. Other than that, everything was fine. Cheers.

  • 5/5 Peter H. 1 year ago on Google
    Food is great, nice to takeaway. Dined in once, and a mouse started eyeing off our food. Some poor girl had to come and take it away. They were nice enough to give our friends a discount and a food voucher for next time.

  • 1/5 Blake T. 2 years ago on Google
    Terrible. Ordered quesadillas and nachos, ordered with the lot, ordered both fresh at the store. Arrive home, both cold, no sour cream or cheese on nachos, little sauce. How bad is it that you have to add your own sour cream and cheese at home? Most disappointing food experience of anywhere yet. Will definitely never ever be ordering from here again! Feels like a slap in the face after paying good money. These people just don't know how to make decent food.

  • 2/5 El B. 1 year ago on Google
    Waited 20 minutes for a burrito and nachos whist the 7 staff talked instead if cooked. Opened up my food when i got home and was pleased to see my mini nachos was half full. Not to mention 3 other people ordered after me and got their food before me? I didnt pay almost $30 for a 20 minute wait and bad food

  • 5/5 Ash M. 3 years ago on Google
    Always great food, staff are super friendly. Frozen margarita is delicious

  • 4/5 Stephanie V. 3 years ago on Google
    Yum yum yum

  • 5/5 Helen T. 3 years ago on Google
    Absolutely LOVED the enthusiasm of the young lady that served us tonight at the Belmont store. As always, great food and service.

  • 3/5 Eilleen W. 3 years ago on Google
    No good didn't like the meal

  • 5/5 Simon C. 3 years ago on Google
    Great food, great service.

  • 5/5 Mitch G. 3 years ago on Google
    Tasty. Great service.

  • 3/5 Chumbin 3 years ago on Google
    The food has been pretty good,however lately there plain chips are extremely salty thus ruining the whole meal. I have ordered nacho fries 3 consecutive times at different day, and they have all been disappointing.

  • 5/5 Sarah O. 3 years ago on Google
    Wonderful experience today. Great food with lots of flavour. Outstanding, friendly service. Not often you get great service as what you get here.

  • 5/5 Hannah F. 1 year ago on Google
    The service I received today at 5:00pm 3/11 made me smile so big! The ladies here this afternoon were so lovely and let me try both frozen cocktails in one- both were so yummy on a hot day and a good combo! But more importantly, an older gentleman came in that was clearly having a hard time or didn’t have a way to pay and the lovely employee spoke in a quiet, discreet manner to him and gave him some chips anyways. Honestly it was such a special thing to watch and I think management should be so proud to have such kind hearted people working here. :-) There’s always something we can do for each other to help someone out and you never realize the impacts it can have on someone’s day.

  • 3/5 Nav K. 1 year ago on Google
    Awesome Staff… Girl at counter was sweet, friendly and charming.Looks like she enjoys her job. Was my first visit but not last. Kudos to team and keep this charm in your business. However, I was missing guacamole from vegetarian bowl. Without Guacamole I can’t imagine my Bowl. Only this was the reason i bought GYG.Checked at home so Couldn’t back drive to store as its 15 minutes drive. I ended eating up without enjoying it.

  • 5/5 Mr D. 3 years ago on Google
    Fast seated service, looks like Uber eats is doing heaps but we had a quiet beer and a fresh feed..

  • 5/5 Ella W. 1 year ago on Google
    A beautiful establishment! Me and a special friend came in for a quick meal and was delicious, we were super well looked after, especially by the lovely lady who served us. Playlist also had us tappin our feet under the table! Will definitely back soon!

  • 5/5 Ben R. 1 year ago on Google
    Our server was amazing it was the young lady with glasses at 3:40 on Monday the 7th of November. She was amazing at helping out with my father who made it super challenging. Super happy

  • 5/5 Richard W. 1 year ago on Google
    Tried to order on line, but app said they were closed and it wasn't even 21.00 has. When I arrived at the shop, I told Mihir about the app malfunction and he was pleased that I told him...which showed by the way he gave me my extra coriander in 2 large containers. Thank you Mihir and GYG

  • 1/5 Tee J. 1 year ago on Google
    First time I tried GYG. The service staff at the counter was excellent. The food arrived very quick as well. But then began all our disappointments. We had ordered 3 x tacos plus Burrito large meals, totalling $40 for 2 people. The portion sizes were so tiny for everything. Large fries were just a cup full. Tacos were tiny, snack sizes. Burrito size wasn't bad but it was just filled with rice. For a $14 burrito the amount of chicken in it was abysmal. Mexican flavours were nice, so overall no complaints with taste, service or quality. But the portion sizes left us hungry for more and disappointed. Felt like a rip off, especially if you know how to make some mexican food at home, this will absolutely feel like a super expensive failed experiment.

  • 3/5 おいしいコーヒー 1 year ago on Google
    Had a Bowl with fries and a pop. Food was ok. A bit colorless. Would have loved some lettuce, cucumber or something fresh. It was rice, meat, beans and cheese and a few tomatoes. Fries were too salty, pop was small. Expected a bit more for the price. Atmosphere was nice, music a bit too loud for my taste, but a nice location and friendly staff. If you are into mexican food, I would recommend this place.

  • 1/5 trinh n. 4 months ago on Google
    Quite disappointed with the cheese quesadilla, the main thing which upset me is the WORST customer service, i came, ordered and paid when there was no other customers in store, another person who came and ordered after a while got his food before I did. I only received my order when i asked + ridiculous and unfriendly attitude from the staff.

  • 1/5 Manvir B. 6 months ago on Google
    I ordered chicken nachos as it’s clearly labelled and got beef instead. Apparently, there’s not much difference in beef and chicken anymore. I planned to go somewhere else, and my friend convinced me to go to Gyg. But thanks for reminding me why I haven’t been there in a while. Edit: I had already emailed the same day (9/10) on the mentioned email, but yet to receive a response.

  • 1/5 Easha M. 3 months ago on Google New
    Constantly getting our orders wrong, food is just chucked together. Their microphone doesn't work properly, but even when we confirm the order at the window, they still get things completely wrong. I ordered a nacho fries with no meat (because they got rid of the shredded mushrooms) and they forgot the sour cream, so I basically got an overpriced queso fries with guacamole. And found a bone in it. I usually love GYG, but this particular one is absolutely terrible. If I could give them 0 stars, I would.

  • 4/5 Chris D. 3 months ago on Google New
    It's a bit of a roll of the dice eating here, depending on who makes your food sometimes it's really generous portion and sometimes quite sparse. Would rate this over the Ascot location. Some of the staff are a bit brain dead but most are friendly.

  • 1/5 Nigarin S. 5 months ago on Google
    Worst food quality, worst service. I ordered 3 piece chicken tender, a large chips with sauce. When I open the pack at home, found only 2 chicken tender ( size smaller than my 10 years old daughter's pinky fi ger) and no sauce. After waiting long time, this kind of service is unexpected.

  • 1/5 Mayank B. 7 months ago on Google
    I don’t like to write a bad review but this is my honest opinion. I ordered a burrito and a bowl with a meal. They didn’t gave a chips by mistake and the quantity was very less in bowl and burrito. Quantity was even less than half.

  • 5/5 Srijana Koirala R. 3 years ago on Google
    Good food and friendly staff.

  • 5/5 Mike B. 3 years ago on Google
    These guys got it right, nice work, great meal thanks again definitely recommend 2 thumbs up 👍👍✅

  • 5/5 Natasha 3 years ago on Google
    One of the best places I have visited. The food was fresh, tasty and just overall incredible. The customer service was top shelf service. Thanks Gemma!. Lots of choices from burritos, tacos to bowls. I enjoyed the seared barramundi bowl and was impressed. All fresh ingredients and presented beautifully for take away. The chips have the tastiest seasoning and were so crunchy. The chips and drink combo is good value. The customer service was super impressive. Gemma is a natural. Very warm and welcoming. Gemma was super efficient and handled the huge lines like an absolute professional. The best customer service I've ever experienced. I will be back to this place. Great food and amazing customer service.

  • 5/5 Jade C. 3 years ago on Google
    I don't know her name. But there is a young woman there who is extremely bubbly and knows how to cater to her customers. I remember she once said she lives a forty minute drive from this establishment, so I hope managers can identify her through that detail! It had been my first time visiting. She was extremely kind to my friends and I. This lady knows how to talk to people. The other employees are nice... Although one girl wasn't exactly employee of the month. She came off as bored and annoyed?? It made me feel worthless standing in front of her. But I'll put that aside. Because the lady I was describing earlier really made this outlet a great experience for me. I don't think she remembers my face though, I've come in a couple of times and she hasn't seemed to recognise me. But that's fine! It's hard to remember faces sometimes haha. I work in hospitality and will not remember a customer even if I've served them three times in the past. Regarding food, it is always flawless. And prices are amazing too. I will forever come back to this establishment. It is much better than Zambreos!! One hundred times better. Thank you for the experiences I've had there.

  • 2/5 Callum H. 3 years ago on Google
    Just had a beef burrito dine in and it was the worst I've ever had. Soggy and falling apart. Staff were really nice though

  • 5/5 JD J. 3 years ago on Google
    The service here is great. Hands-Down. Staff are really friendly, and the food is served hot and fresh. 10/10.

  • 1/5 Mudit T. 3 years ago on Google
    Always used to visit this place for great food, but today serving was pretty bad. Charged for regular sized Nachos but serving size was even less than the small size. Really disappointed and will probably try another outlet but not this one

  • 3/5 Su T. 3 years ago on Google
    Customer service was fantastic!!!woman who served us was so patient n helpful but food was jus average, portions very small n tho we asked for spicy none of it was....to my taste anyways...customer service 5 stars tho!@

  • 1/5 Claire E. 3 years ago on Google
    I just ordered 3 hard shell tacos, beef, barramundi and chicken. They were the WORST tacos I've ever eaten in my life!! And I love Mexican.. Poor grade meat, ridiculously over salted, slapped together with a scrap of lettuce and flavourless cheese. Gross.

  • 1/5 Tim Z. 3 years ago on Google
    New stuff members who is working today is worst I have ever seen!

  • 5/5 jing yu O. 3 years ago on Google
    Love their veggie burritos and fries! Big fan of burritos 😁

  • 5/5 dani m. 3 years ago on Google
    Nice

  • 5/5 Amanda V. 3 years ago on Google
    Brought the family in for a very delishous meal. Mihir was fantastic as well as the crew. Great night, thank you GYG Belmont.

  • 4/5 infamous h. 3 years ago on Google
    Cheap meal and drink for $11

  • 5/5 Joe,l S. 3 years ago on Google
    Love this place.

  • 5/5 Jamie C. 3 years ago on Google
    Great food and clean restaurant

  • 2/5 Clifford S. 3 years ago on Google
    We don't go out very often so we're very careful with the places we go to. We decided to come here and give it a go. I ordered the burrito bowl with spicy chicken with the Guac and sour cream. My wife ordered the enchilada with ground beef. Sat at our table. Table was dirty. When the food got delivered the waitress didn't even offer to clean it. Food came to our table in reasonable time (15min) as there were only a couple of people in the restaurant. Mine came out. I checked it. No Guac. No sour cream. Had to go up to the counter and ask for it. My wife started eating hers and realised it was pulled meat. Asked the waitress what's going on. She says. "Oh they didn't have ground beef". Ahh ok. So they didn't even ask if that was ok. Just served it and hoped we wouldn't notice or mind. She asked my wife if she wanted something else but at this point we were like, nah, we just want to eat together and not have to wait another 15 min. Come on. Honestly. How do you get so much wrong with hardly anyone in the restaurant? Food was ok but we won't be going back!

  • 4/5 Matt B. 3 years ago on Google
    Friendly staff service and great food.

  • 5/5 Graham A. 3 years ago on Google
    Great place for good feed.

  • 2/5 Stuart E. 3 years ago on Google
    The tacos dont not enough ingredients

  • 5/5 James L. 3 years ago on Google
    Awesome food at great prices.

  • 5/5 Silvia V. 3 years ago on Google
    Please try the nachos. it's the best Mexican food on this side of the world ;)

  • 1/5 Amanda B. 3 years ago on Google
    Ordered brown rice, was given white rice even though I asked again if it was brown rice when it was handed to us. Considering the restaurant was empty it shouldn't have been too hard.

  • 5/5 Matthew L. 3 years ago on Google
    Good Service, food tastes great, good portions

  • 5/5 Romy H. 3 years ago on Google
    Frozen Margarita 🤣

  • 3/5 Heather P. 3 years ago on Google
    Bargain ten dollar meal but meal tepid heat controller needs hotting up

  • 5/5 Nicolas L. 3 years ago on Google
    Fresh ingredients

  • 3/5 Niq J. 3 years ago on Google
    Good Latín Lemonade

  • 5/5 M H. 3 years ago on Google
    I always get tacos from here for lunch. Absolutely delicious.

  • 3/5 Lachlan H. 3 years ago on Google
    Good food, but not a good experience ordering. The staff continually tried to cut me off and charge me for my order before I'd finished placing my order. The menu above the counter doesn't list the salsas and the staff don't ask what salsas you want. I struggle to see why they have a seperate kitchen instead of doing it like other burrito places do where they make it in front of you and let you pick what you want as they assemble it.

  • 4/5 Jonah W. 3 years ago on Google
    Guzzy gomez Belmont is great. The staff are friendly and they provide some of the only take away food I can eat on my strict and healthy diet. I'm always happy ordering from here 😊


Call +61 8 6102 2948 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
  • Payments
    • ✓️ Cash only
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Beer
    • ✓️ Coffee
    • ✓️ Alcohol
    • ✓️ Quick bite
    • ✓️ Small plates
    • ✓️ Vegan options
    • ✓️ Healthy options
    • ✓️ Late-night food
    • ✓️ Vegetarian options
  • Accessibility
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Brunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Catering
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ Outdoor seating
    • ✓️ No-contact delivery

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