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Smart Health Clinics

Medical clinic

😠 Do not attend this practice as DR and reception staff do not care about the well being of patients. Today was the last straw as a DR accused me of lying after explaining my medical history. I will be forwarding my history to the practice to ensure that DR is aware of his mistakes. Additionally not i... People often mention Singh, Neeraj, clinic, staff, time, professional, years, Smart, recommend, medical,


Address

57/243-253 Walter Rd W, Morley WA 6062, Australia

Website

www.hotdoc.com.au

Contact

+61 8 9375 1833

Rating on Google Maps

3.60 (201 reviews)

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Featured Reviews


Frequently mentioned in reviews: Singh (27) Neeraj (19) clinic (19) staff (14) time (13) professional (13) years (12) Smart (11) recommend (11) medical (10)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 emily a. 2 years ago on Google
    Do not attend this practice as DR and reception staff do not care about the well being of patients. Today was the last straw as a DR accused me of lying after explaining my medical history. I will be forwarding my history to the practice to ensure that DR is aware of his mistakes. Additionally not isolation room for those who are presenting cold and flu symptoms so it is a hot bed for germs to be spread. Truly disgusting to make a patient walk out crying without offering to help.
    4 people found this review helpful 👍

  • 5/5 Robert S. 1 year ago on Google
    Dr. Neeraj Singh is my family GP for many years. He is very efficient and knowledgeable. As long as you describe what the symptoms are, he will send you to get the right test for the very first time. I was sent to see a specialist and it took her 3 different tests to confirm the diagnosis that Dr Singh did the first go.
    3 people found this review helpful 👍

  • 5/5 CreateAndLive F. 6 months ago on Google
    Dr Shalinder Singh is one of the best Gp I have found in Perth.He is also very good for my son who was only 2 when started visiting him. He is currently working at Woodville Road Medical and Dental Centre, Merryland NSW
    2 people found this review helpful 👍

  • 1/5 Julian S. 2 years ago on Google
    Visited twice to see a certain dr which I will remain anonymous about but had a bad experience. I came to the clinic and paid money for his services, however he acted condescending on two occasions and made me feel like I was just trying to get a medical certificate. I feel that he should listen to patient's subjective feelings and not just focus on the logical, objective aspect. Would not visit again unfortunately because of him.
    2 people found this review helpful 👍

  • 5/5 Deepali V. 10 months ago on Google
    Dr. Neeraj Singh has been our trusted family physician for a considerable period of time. He possesses remarkable expertise and efficiency. If you provide a detailed description of your symptoms, he promptly directs you to the appropriate diagnostic tests without any delay. The personnel at the clinic are extremely amiable, and conveniently, the blood tests are conducted within the same facility.
    1 person found this review helpful 👍

  • 5/5 Rabia B. 1 year ago on Google
    I have been coming to Smart health Clinic since a while now. It’s very easy to book in on the app or just over the phone. The staff at the reception is always friendly and its very easy to get appointments if in case of emergencies because there is so many doctors available on site with availabilities throughout the day. Best thing is that its always open on weekends as well as public holidays. So according to me its very convenient and my go to clinic.
    1 person found this review helpful 👍

  • 5/5 Sandy S. 1 year ago on Google
    This is amazing health clinic, it’s very easy to book on health engine. Dr. Neeraj Singh is one of the best doctor, I ever seen in my life. Me and my family used to book an appointments with same doctor. They have a different medical professionals and services like skin treatments, laboratories and gynaecologists.
    1 person found this review helpful 👍

  • 1/5 Alaune v. 5 months ago on Google
    4 minutes of consultation $75. I don't recommend this place at all. When I arrived the doctor asked me if I had a fever and if I had pain when I touched my throat... Did he forget that it was supposed to be his role to give me a consultation? He advised me to take a spray, vitamins and drink tea with ginger. At this level I could do self-medicated. I leave without knowing what I had. They are just people who want to make money and have forgotten the very essence of the profession which is, at its core, the gift of self. Add to that the reception asked me to repeat again and again to complete the form on the phone because she didn't ear me. Of course my throat was hurting... Finally she send me a link to complete it. Why she didn't think about it before make me inconfortable repeating. Any of them like their job and you can easily feel it.
    1 person found this review helpful 👍

  • 5/5 Shifa Z. 1 year ago on Google
    We have been going to this practice for more than two years now and never had a bad experience. Dr. Neeraj singh is our regular GP and he has been really great with our whole family. Even when he is fully booked he is still ready to talk and make room for the patients. Another good thing is that the practice is open on weekends as well which makes things easy.
    1 person found this review helpful 👍

  • 5/5 komal v. 6 months ago on Google
    Thank you, doctor neeraj singh for your excellent care and compassion. You and your staff create a welcome and safe environment where people can trust and heal. You have gone above and beyond in timely communication and response to my questions and concerns. Thank you for caring and helping us believe in the best possible outcome during my very difficult time.”highly recommend
    1 person found this review helpful 👍

  • 5/5 Hayly L. 1 year ago on Google
    I have been a patient of Smart Health Clinics for the past 5 years. Dr Bila and Dr Singh are professional, caring and thorough every time I attend. The online booking service makes it easy to book appointments and the wait times are very reasonable. I highly recommend this clinic.
    1 person found this review helpful 👍

  • 5/5 Preeti B. 8 months ago on Google
    Smart health clinic is the best clinic around area, whole team is very professional and polite, receptionist to General practitioner. I have seen Dr neeraj Singh multiple times, he always listen to health problem in detail and action accordingly which has positive impact on my health, I am very thankful to Smart Health Clinics. Thank you.

  • 5/5 charan s. 8 months ago on Google
    We've been going to Dr. Neeraj for around 4 years now. The experience has been consistent every time we've visited him. Always has a smile and patiently listens to us. He is great at making sure you are at ease.

  • 5/5 Priscilla Jayne F. 1 year ago on Google
    Jane answered my call. One of the friendliest medical receptionists I have ever dealt with. Thank you. Made what could have been a stressful cold engagement, warm and less stressful. Much appreciated.

  • 1/5 isabelle k. 5 months ago on Google
    Worst Medical Centre/Clinic I ever been in Perth. Arrived at the clinic, no reception was around waited for more than 15 mins the reception arrived. He acted like he is the boss, bad service ever. Finished consultation with the Dr, waited for another 15 mins for payment because the reception is fixing Dr computer. If you don’t have enough staff to work in the Clinic, just informed in advance or close the clinic. Everyone’s time are precious, all the patients are waiting there. Improved your service, if not no one will ever walk in there. Terrible service

  • 5/5 Brian and Rita B. 10 months ago on Google
    Brian and Rita Buzzard have received medical services from doctors and nurses at Smart Clinic Morley on a number of occasions. We were given the utmost courtesy by Reception, very little waiting time and excellent medical treatment. As a 'Gold card' Vietnam Veteran I was very impressed by the overall experience. We highly recommend this Smart Clinic at Morley. Brian and Rita.

  • 5/5 H S. 5 months ago on Google
    Dr Neeraj Singh special excellent care provided unique experience for his patient. He is active listener and finding out best concerns for his patients. All smart clinic staff very good and friendly.

  • 5/5 gurwinder k. 4 months ago on Google
    We have been attending Smart health clinics for last 4 years. Best team of doctors and always accomodating. Dr. Neeraj offers exceptional medical care. With years of experience, he provides personalized consultations, ensuring patients receive the highest quality of care. His commitment to excellence and compassionate approach make him a trusted healthcare professional.

  • 1/5 abdul k. 5 months ago on Google
    the number one worst GP clinic in Australia, I came on Friday made appointment for for 2:40 Monday . After i get here. The rude staff telling me your appointment was on 11:40, she wrongly booked the appointment. I repeat her almost 3 time I am Only available for 2:40 if you want to waste your time and disrespect your self this GP is for you. Unfortunately

  • 5/5 Sarbjeet D. 1 year ago on Google
    I been there few times for consultation and every time staff was very cooperative and they were very attentive and helpful. Doctor Neeraj is well professional and great doctor who always deals with patients in respectfully manner and understands their feelings and needs and always ready to provide emotional counselling wherever needed. I would highly recommend this clinic as they have such a great team with cooperative environment.

  • 1/5 Shanus 4 months ago on Google
    The dr at the clinic enables medications for my mother. I have even witnessed the way he says no but then still prescribes medications that are in breach of what is right. He is slowly allowing my mother to manipulate him and he enables her. I have made several attempts to ask him to stop as my mothers well-being is at stake. He is by far the worst physician I’ve ever encountered. Thanks dr B

  • 5/5 Melissa G. 2 years ago on Google
    Dr Singh is a good Dr , caring , efficient. Staff always helpful .

  • 5/5 Pwint T. 2 years ago on Google
    I highly recommend them, the non-judgemental attitude exhibited by the doctors is helpful and makes me feel comfortable. We are very grateful and happy with all their services. All staff have always been lovely and go out of their way to help. They have many services including the handy pathology on the premises. Dr. Singh has been exceptional as our family GP.

  • 5/5 sue m. 2 years ago on Google
    My husband and I visit this clinic and we are very happy to have Dr Neeraj as our doctor.He is very thorough and caring and he manages our long term health care very well. His receptionist are all very polite and very professional, we do not have long wait times to see our doctor

  • 5/5 Binda D. 2 years ago on Google
    The medical centre I trust the most. All staff is very professional. I see Dr.Neeraj most of the times and he is a genius. Maximum i ever have to wait for my appointment after booking timing is 5mins, not more than that. I can recommend this medical centre to everyone with full trust in this centre. Thanks for your services "Smart Health Clinic"

  • 5/5 Rebecca D. 3 years ago on Google
    I’ve been seeing Dr Singh for over a year now. There’s a common notion about bulk bill doctors - I’m glad to say this isn’t the place you’ll be proved right about that. Dr Singh is thorough, compassionate and knows his stuff (as any good doctor should). I always leave feeling reassured and cared for. Do ya self a favour and give them a go!!!

  • 5/5 Shivani B. 3 years ago on Google
    I have been coming to Smart Health Clinic for almost 6 years now and I must say The Team has never let me down. Besides being professional, Dr. Singh is a very genuine and approachable person. Apart from Dr. Singh had the pleasure of meeting Dr. Charanjeet Singh - a very positive and lively person. I have always felt welcomed by kind and warm smiles from nurses and reception staff. One happy customer😀

  • 5/5 Noor A. 2 years ago on Google
    Dr. Neerj Singh at Smart Health Clinic is an excellent and very professional Doctor. Highly recommended, he treated me with respect and showed a high level of professionalism and a great sense of humour. He is caring & efficient. I had a amazing experience. Clinic Staff is always helpful Thanks Dr. Neeraj Singh and his team - I'm extremely happy with.

  • 5/5 Abukalam S. 2 years ago on Google
    Staff are friendly and excellent service. Dr Neeraj Singh is a professional Dr, he treats his patients with respect ,dignity and take time to listen to patient's concerns. I would be happy to recommend him to everyone who's looking for a better Healthcare service.

  • 5/5 sarita c. 2 years ago on Google
    Highly recommend Smart Health Clinics.I have been visiting Dr.Neeraj Singh for more than 3 years and never been disappointed. The staff is very cooperative and helpful. Cosmetic clinic, Pathology lab and Allied Health on site

  • 1/5 Sabrina M. 1 year ago on Google
    I made a telehealth appointment and was not called for my appointment. Only when I called an hour after my appointment time was I notified that I was ineligible for a telehealth appointment as I hadn't visited the practice in the last 12 months. This is untrue and I provided this information to the receptionist. The receptionist then proceeded to be extremely disrespectful ams condescending, told me he was unable to help ans then hung up on me. His name was Angelo.

  • 1/5 Claire B. 2 years ago on Google
    Have a throat and chest infection. When booking online, my symptoms were classed as covid symptoms and I was unable to book a face to face appt, must be a phone appt. Dr Niranjini Subramanium called 30 mins before my appt to advise she couldn't assist me over the phone and it had to be in person, even after I advised her that their website would not allow me to attend in person due to covid symptoms. Doctor was rude and spoke down to me. Seemed to be under the impression that vaccinations mean i can attend the surgery despite their website not allowing me to physically book a face to face appt. She then said she would fax a prescription to the chemist next door. I went there 50 mins later and there was no prescription there. Had to go to the surgery, which had one patient in the waiting room, and ask the girl behind the desk for my prescription then take it back to the chemist. "If you're sick, stay home".... How about make it a bit easier to do so, instead of forcing us to spread germs.

  • 5/5 tintaire 1 year ago on Google
    Our whole family have been attending smart clinic nearly 8 years ago. Dr Neeraj Singh is experienced and very professional. And all staff care about clients with empathy and patience. The psychologist Dr CJ Singh is one of the best to provide professional consultation and treatment for people in difficult situations. We feel very lucky to know them and get their help.

  • 5/5 Jade G. 1 year ago on Google
    Great doctors surgery. Have been going here for about 3 or 4 years now. You can book online through health engine or HotDoc which is very convenient. Dr Singh is a very kind, friendly and informative doctor. I feel he goes above and beyond what the average gp would.

  • 5/5 Kristal T. 1 year ago on Google
    This medical clinic is amazing. I am seeing My GP, Dr Neeraj Singh and psychologist CJ Singh who are both outstanding. Dr Neeraj Singh is fantastic, friendly and helpful. My psychologist Mr CJ Singh, is amazing, caring and helpful. They have been helping me since my accident to my finger/hand and I am grateful for their care. I can get access to book my doctor and psychologist quickly and efficiently and the appointments are pretty well on time. The doctors at this clinic are very professional, friendly and caring and the reception staff are helpful. I always get reminders of my appointments which is great. And the clinic is located at Coventry markets which is a great location.

  • 1/5 superhoe 8. 1 year ago on Google
    The WORST service ever. The most unhelpful doctors I have ever encountered, they are very angry that you have chosen their practise and they just want to get rid of you. They don't bulk bill anymore so you will now have to pay for this horrible service. I would not recommend this place to anyone - under any circumstances EVER. I also suspect these five star reviews are all fake

  • 5/5 Hiren P. 2 years ago on Google
    We been seeing Dr Neeraj Singh since almost four years now. Great Dr always listen our concern carefully and give us great advise. Our two little kids (2 and 5 years) love him. Very friendly staff. Easy to get appointments when you needed.

  • 5/5 Gurneet Bhatia- Mortgage B. 1 year ago on Google
    Great service , opened on weekends, Dr Neeraj is knowledgeable and a professional GP. Dr Neeraj really cares about his patients. Definitely recommend him to my family and friends


Call +61 8 9375 1833 Open on Google Maps

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