Another patient extremely shocked and unhappy with the treatment recieved at North Perth Medical Centre, specially Dr Anjan Sharma. Today 25/5/21 at 4.30pm I had a booked appointment in order to get a referral letter for the gynecologist. I had some heavy concerns as I recently had a surgical procedure done. When I asked him to get me that referral he responded "but why do you want to spend so much money? I responded " I feel something is not right and I want to get properly checked. He insisted that I was ok dismissing my symptoms and concerns with out checking anything. He looked on his computer and found a female Dr (I never mentioned I had a problem with Dr's gender) once I got my referral I left the facility and called the gynecologist straightaway. When I talked to them they asked me why was I wanting to get an appointment with them if I wasn't pregnant as this referred female Dr is an obstetrician. Lucky I didn't go far so I went back to the North Perth Medical Centre and asked the receptionist if I could see Dr Anjan Sharma as he made me a wrong referral. She put me on the line again and waited. After waiting for a while the receptionist came back and said Dr Sharma would email my new referral to my email in the morning. I wanted to see him personally and needed the referral as soon as possible to make a quicker appointment. I finally got back to his consultation room. He closed the door and asked me in a very rude manner "what do you want? Why now" I answered him "because I need to make an appointment as soon as possible, tomorrow I might not be able, can you please just make it now?" He started raising his voice louder and louder asking me "why now, why do I have to make it now? What is the difference between now or tomorrow morning" I asked him if he could talk to me in a better manner as he was starting to shout and making me extremely uncomfortable. He then opened the door and shouted "get out, get out of here and never ever come back again" I obviously left the room, headed to reception an told the receptionist "I am very disappointed, there is a really bad service here" when Dr Sharma came out and shouted again "leave! Never comeback again" This just happened today, Dr Sharma reaction was unreasonable and way out of line, made me feel vulnerable, shocked and disappointed. I dont believe anyone should be treating others this way let alone a Doctor in a medical professional

Reception was so rude. I went to the pharmacy next door and they advised me to go the gp, explaining that this one takes walk-ins. I then went to the gp reception and asked if they take walk-ins and she very rudely told me no, even though it says they do on health engine?? She was very condescending and rude about it, making me feel embarrassed as there were a few people in the waiting room. It’s fine if they were full today but she didn’t need to embarrass me.

This is the worst clinic in Perth. They delay your reports, they mess up your name and they don’t call to confirm your appointments. My blood reports were delayed by 2 weeks and when I called to check in, they postponed the doctors appointment by another 2 weeks. So basically it would take you 1 month to get your reports and a consultation. PS - The female doctor was dismissive and rude. I felt like I was in an interrogation as opposed to a conversation.

I am surprised to see the reviews. After being tired of trying to find a decent doctor, (most of them were really unprofessional, not willing to help) my friend recommended me to visit Dr Jasmine. She is very professional, listens carefully and tries to help, she is fantastic! My inssurance is not covering 100% the services in this clinic, but I don't mind paying a little extra to get a good service, specially when talking about health issues. The girls at the reception were friendly!

I unfortunately had to make an appointment at this Clinic as I needed a medical certificate for work. It was also the closest bulk billing clinic, due to COVID19, paying $ for a GP appointment is not something I can afford. After having 2 days off work due to a migraine and nausea, and with my regular GP nearly an hour drive away (one of the best GP's I've been to and definitely not wanting to change GP's despite the distance), I am unable to drive for too long with a migraine, I also don't have any family or close friends that could have driven me, so I made an appointment at this clinic. It was not a great experience, the GP was only able to give me a medical certificate for 1 day as it was my first appointment there, my blood pressure was high and I explained that it would be due to my migraine, I didn't explain that I probably had a migraine due to extreme pressure and stress at work as I felt the GP was not interested, the appointment lasted less that 5 minutes, and I was still discussing my symptoms with the GP when I was walked out of the office and the appointment ended. I also now have the added stress of missing a days pay from work. I dont want to name who the GP is as I am fully aware the healthcare industry is inundated at the moment, people are stressed, GPs dont have enough time etc etc, I can acknowledge that, but I won't be returning again.

Please do yourself a favor and DON’T! Go to this place. It’s an absolute nightmare. Front desk staff are rude. $70 for a 5min appointment is a joke. And they don’t even care about there patients. It’s all about money!!! North Perth family GP should be closed down. Only positive I can take away from my experience. Is the blood test part of the clinic is good. It shows how bad this place is one of the family members/staff. Had to write a 5 star review so the place gets customers. Please don’t go here!!

I saw Dr Sharma today and I am taken a back by the response I had. I needed to get a medical certificate but as I have been suffering from extremely painful periods for the last 6-8 months and I never use to, I (and my boyfriend) thought it was necessary to bring up as a precaution, which I thought was the responsible thing to do instead of ignoring the issue completely. After Dr Shama printed the medical certificate I explained the pain that I had been going through - just like if I had a sore throat I would explain my symptoms. To me, he was dismissive & responded with a few things I found problematic. "take anti-inflammatories" not "have you tried anti-inflammatories?" "Just because someone has a headache, doesn't mean they have a brain tumour" "You need to go to a female doctor" This interests me even more as I see there is another review from a female about wanting a referal to a gyno from Dr Shama but sounds this may be a pattern with this doctor. If you have a uterus you must see a female doctor (lol). What I also think is problematic is the comment he made "Just because someone has a headache, doesn't mean they have a brain tumour". If a male walked in and had monthly stomach pain that hurt so much he couldn't go to work and wanted to make sure it was nothing serious, I dont think he would receive the comment: "Just because someone has a headache, doesn't mean they have a brain tumour". It seems to me Dr Shama is systematically sexist and incapable of treating a woman or person with a uterus, which I think huh, thats not really the kind of Doctor I want to trust with my health, anyway.

I haven't seen the doctor yet but I just had a rude exchange with the receptionist who didn't even bother to greet me but instead asked if I had a mask, which I replied with "no" and said I was sorry, I didn't realise I needed one. She then said "do you want one?" And I said "well sure, if I have to for sure" and then she puts one in front of me and says "well they're a dollar, we don't just get them for free you know". Terrible attitude. No people skills.

Dr Sharma has been helpful with our family. Reading all the reviews, I suspect that many of us are entitled and racist to a great extend towards people of other background. It is a bulkbilled service. Take it or leave it. As simple as that.

The lady at reception ( katherine ) attitude was so rude, mess up my appointment twice and doesn’t even bother to apologise, doctor are fine but please change your receptionist!

Just went to an appointment with Jasmine Pradhan. It’s the worst appointment I’ve ever been to. I think she was having a bad day. She spoke very rude to me with a belittling tone. When I walked out the door, she said out loud “Jesus”.

So glad we found this GP. We have seen two of the doctors there now and both have been exceptional. We're new to the area and it's daunting to choose a GP. These guys will be our family doctor from now on. They were great with my little boy. Keep up the good work 😊

Dr Sharma is a great GP, thorough, has good bedside manner and made sure all my questions were answered. Nurse who was working 15 Feb at lunchtime (didn't catch her name) was amazing. I was very nervous about the procedure but she was gentle and made sure I was comfortable.

Held back on writing this as I had given the practice the benefit of the doubt that my experience was due to a rare bad day on their part, but having read other bad experiences in the reviews here, apparently not. Have been here twice months ago; once to get a radiology referral for an injury and a second time to receive the scans. First time was fine, standard practice but the second time, I received my scans but my injury was still debilitating and I needed further assistance. This conversation was shut down immediately though, I felt like instead of the next course of action being taken, I just was being herded out of the door just to let the next patient in. I received the scans, but feel like I didn't receive adequate care. The entire appointment, which had a 30+ minute wait time attached to it, was less than two minutes and I was still sporting an untreated injury. Disappointing experience.

Worst reception desk service you may experience in your life. Very rude staff and poor communication. Money seekers and this business is not recommended if you really want a real service from a MEDICAL centre.

I have recently starting going to this practice and have been seeing Dr Jyotsana Pradhan and Dr Jasmine Pradhan and I cannot praise them enough! Both are patient with my questions and take the time to explain things to me properly without rushing through my appointment. Definitely recommend this practice.

Incredible care by the GPs here. I am also shocked to see the reviews as the whole experience I have had is nothing but incredible. Especially compared to other GP clinics in the area.

Very very worst experience every time, but the doctor is amazing. Lots and lots of time cancelled appointments because of different reasons. Reception staff is under experienced. My appt booked from one of receptionist i dont want to put nemae here, but practice manager called me for newborns vaacines that nurse is not working on that day. I mean she should know that she not working. When i came next appt for self , receptionist told me oh , u have to pay for your appt. I mean seriously? They never notified me before my appt . Again doctor Pradhan again she is amazing doctor, but staff , just soo soo bad .

Waste of time, I went for a general screen. Called back in a few days later for test results and was told I had to come back in for blood tests (not necessary) They hadn't bothered running the test I asked for specifically. Ive used this GP for about a year or more and every appointment I have booked has always been 20min wait past scheduled time! Will be finding somewhere else.

I am visiting this clinic for more than a year now and the service I am receiving is very good. All GP’s are good and professional and I recommend Dr. Anjan Sharma as I am seeing him since the beginning and I am really happy.

Dr. Anjan Sharma has been an absolute blessing during our pregnancy journey. His support, professionalism, and genuine care have made a world of difference. From offering the best suggestions to providing exceptional guidance, his expertise and kindness shine through. He not only looked after us impeccably but also empowered my wife with professional advice, which was truly invaluable. Dr. Sharma's polite and friendly demeanor created a comforting atmosphere, making each consultation a positive experience. We are immensely grateful for his outstanding care and guidance throughout this crucial time.

Dr. Anjan Sharma has been an incredible source of support and guidance during our pregnancy. His exceptional care and insightful suggestions have made this journey so much smoother. He provided the right guidance and tailored recommendations, understanding our situation with empathy and professionalism. As a resident myself, my husband and I deeply appreciated Dr. Sharma's professional advice, which was invaluable. His friendly and polite approach created a welcoming environment, making each visit a positive and reassuring experience. We are truly grateful for Dr. Sharma's outstanding care and expertise throughout this special time in our lives.

Awful experiences with Dr. Anjan Sharma, Dr. Jyotsana Pradhan and Dr. Jasmine Pradhan. All bear no skill in dealing with mental illness. When I detailed my extensive and painful 10+ years history of poor mental health to renew a script for my anti depressants Dr. Sharma proceeded to ask me whether I go to sleep early and eat well? He went on to patronise me for 5 minutes by monologuing AT me about lifestyle as if I was to blame for my poor mental health which is unfortunately genetic and something I have had to live with and manage for over 15 years. Dr. Jyotsana and Dr. Jasmine were the same - rude, dismissive, blunt, mean, cold and made it very clear from their mannerisms that they didn't value my experiences as a patient. I remained at this practise for two years out of convenience because of it's location but after last appointment I will never go back. Reception staff are lovely but these doctors need further mental health training. It is obvious they hold unhealthy rhetorics around mental illness and it's offensive and embarrassing for health professionals to act this way.

Worst doctors surgery I’ve ever been to. Doctors are rude and ill equipped to treat patients as you can see from other reviews. My treatment here has been appalling. Doctors yell at patients and do nothing to treat them. Unsure how they’re allowed to practise.

Dr Jyotsana Pradhan asked me a question about my child before I could even begin to phrase the question she took the first few words as the whole answer and proceeded to lecture me in front of my wife with a belittling tone and condescending manner. Wont be going back won't recommend. Oh and Jyotsana you might wanto listen to your patients as you are a doctor after all :) kind regards

I have been to Dr Sharma several times and find him extremely pleasant and approachable. Has a good sense of humour which automatically puts you at ease. He’s very thorough and helpful and asks direct questions. Has been spot on with treatments and highly recommend.

The lady on reception this afternoon needs to dial down her rudeness and poor attitude. Or better yet, not work in the service industry as you are clearly not fit to deal with human beings. Most of the doctors are fine though. Two notable errors with two different docs so read into that what you will...

It is never a good experience when visiting this GP. I use it as a last resort only. This is usually a waste of time as I have to visit a proper clinic in the days to follow. Don't waste your time.

Reception was rude, I come here just because is close to where I live, I guess is time to go somewhere having a better attitude with their patients.

Both Dr's Pradhan are excellent. Very thorough and thoughtful medical practitioners.

Wonderful practice, all the doctors are really knowledgeable and I feel well cared for here. I've moved out of the area but this is still the GP I go to because I've only had good experiences

My heart felt gratitude to North Perth Family GP and Dr Anjan Sharma in particular who stitched up my 5 year olds chin after he fell onto a plant pot yesterday! Thank you sir! He was so scared and kept insisting he just needed a Band-Aid and a lie down. Luckily he knew you from a previous appointment and so trusted you to give him the anaesthetic needed despite being so frightened. This also meant we avoided waiting hours in PCH with a very frightened boy and could get home quickly (not to mention reduced pressure on the emergency department). We are very thankful

I have attended this clinic 4 - 5 times over the past 4 months and have always found the Doctors and receptionists to be extremely polite and helpful. I have recommended this clinic to many of my friends. It has always been a really good experiences every time I go there PLUS they bulk bill. Fantastic !

Great family practice. Good docs and staff

I have had several sessions with the resident psychologist CJ Singh, he is very knowledgeable and has been a great help!

I recently moved to Australia. Visited few GPs for my immunisations and investigations but was not up to my expectations. It was my pleasure to meet Dr. Anjan Sharma who is very helpful, updated and anticipates the patient's need. Highly recommended!! Kudos to Dr. Anjan and the North Perth Family GP Team!!

I have been attending this practice for a long time and I'm shocked at the negative reviews !!....... This is certainly not my experience. I have found dr Pradhan to be efficient, empathic and extremely caring. I have always been welcomed by friendly receptionists and am confident my health is in extremely good hands !!

I saw Dr jasmine today with my son. I had taken to him a GP 2 days ago, and I wasn’t satisfied with the experience. Dr Jasmine was amazing. Thorough, personable and now we have a treatment plan. My new GP without a doubt

Met Dr. Jasmine Pradhan for the wife, first visit today and we were really pleased by her thorough attention and knowledge. She took her time and helped us with all our queries. Very professional and helpful doctor. Thank you, will be back for future visits

First time visiting this practice and was easy to get to, parking was great and chemists nearby. Wait was like 5 minutes and Dr Niva was fantastic, I didn't feel rushed and she attended to all my queries and concerns.

Dr Niva Shrestha is a lovely , caring GP. Very generous with her time . Because my visit was a workers-compensation related visit , things got a little bit complicated/ awkward at reception when leaving , but that wasn’t their fault . I fully recommend Nth. Pth. Family GP.

I have been treated here with respect and care. Dr Mafara Gweja is responsive and always helps when I come to him to seek advice on my health-related questions.

Have been going to North Perth GP for couple of years now. Usually able to get appointments when needed. Great Doctors and friendly reception. Would highly recommend

We have gone to this practice for 2 years now. Dr. Anjan Sharma has been a great advisor and support system during my pregnancy and after my baby's birth. He confidently treated my baby's eczema, bacterial infections and so many other problems. We are always grateful for his practical advices.