Auspoint Skin Cancer & Health Clinic image

Auspoint Skin Cancer & Health Clinic

Skin care clinic

😠 Get a second opinion! I am on regular SilverChain treatments due to a failed skin graft. I found Auspoint to be a thoughtless and a money focused machine. They were quick to tell me I had a skin cancer however …. HOW HARD IS IT TO NOT TELL YOUR CLIENT THEY DON’T HAVE CANCER! I waited for over 72 h... People often mention skin, Shirley, recommend, appointment, friendly, time, Auspoint, clinic, professional, service,


Address

417 Canning Hwy, Como WA 6152, Australia

Website

ausskincancerperth.com.au

Contact

+61 8 9313 1187

Rating on Google Maps

4.60 (257 reviews)

Open on Google Maps

Working Hours

  • Sunday: (Christmas Eve), Closed, Hours might differ
  • Monday: (Christmas Day), 8 am to 6 pm, Hours might differ
  • Tuesday: (Boxing Day), 8 am to 6 pm, Hours might differ
  • Wednesday: 8 am to 6 pm
  • Thursday: 8 am to 6 pm
  • Friday: 8 am to 6 pm
  • Saturday: 8 am to 2 pm

Featured Reviews


Frequently mentioned in reviews: skin (25) Shirley (22) recommend (15) appointment (13) friendly (11) time (10) Auspoint (9) clinic (9) professional (9) service (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 L H. 1 year ago on Google
    Wouldn't recommend booking here unless you have A LOT of spare time. Just waited 40 minutes for my appointment and had to leave as I have other appointments today. Had someone call me and tell me that I need to explain myself to avoid a $50 charge. I waited 40 minutes for my practitioner to celebrate someone's birthday and have cake. All I had been told one my arrival was that my practitioner was running 20 minutes late and no further explanation but all customers in the practice was hearing happy birthday being sung and cake being dished out. I had chosen 11am for my appointment as that was the only spare time I had today and I would appreciate a discount on my next appointment for my troubles. I understand that you have to encourage good morale in your business but you cannot assume that you can waste someone else's time just because you decide that is the time you need to do it. All it would have taken was a phone call to say my practitioner couldn't make it and I would have changed my appointment for another day. An easy simple fix!
    2 people found this review helpful 👍

  • 1/5 Helen D. 6 months ago on Google
    Get a second opinion! I am on regular SilverChain treatments due to a failed skin graft. I found Auspoint to be a thoughtless and a money focused machine. They were quick to tell me I had a skin cancer however …. HOW HARD IS IT TO NOT TELL YOUR CLIENT THEY DON’T HAVE CANCER! I waited for over 72 hours over a weekend to get the results that were ready on the Friday at 12:12! I had to attend the office to patch up a bleed and asked about the results and was told a Doctor would have to tell me. Dr Shirley came in and said it was negative. She was in the office for less than 30 seconds and charged me $85 for this. I sent them an enquiry on their website and not one person has contacted me. Finally sent them an email and no one tried to contact me. It is over 4 weeks. The bills are adding up and it would have cost far less to go to a Medical Specialist. They are very unprofessional, and lack compassion.
    2 people found this review helpful 👍

  • 5/5 Elizabeth R. 1 year ago on Google
    I have been attending Auspoint skin clinic for many years. Dr Shirley has given expert treatment with care and compassion. I would highly recommend her and the clinic.
    2 people found this review helpful 👍

  • 5/5 Tony B. 2 years ago on Google
    Today was my first appointment at Auspoint to have a skin cancer removed. Caring, professional and personal service throughout my appointment. The doctor made me feel at ease & relaxed throughout the procedure and there was no rush to process me through as if I was just another number. I highly recommend Auspoint
    2 people found this review helpful 👍

  • 5/5 Jennifer P. 9 months ago on Google
    Excellent service from a professional doctor who is very experienced. Latest treatments and procedures used. All my family go for regular check ups and treatments now
    1 person found this review helpful 👍

  • 5/5 Liyong W. 7 months ago on Google
    I had a minor skin surgery this morning. I am very impressed with Dr Shirley Liu's excellent work on my skin. The surgery was completed within minutes, and I did not experienced any pain. Dr Liu demonstrated her great professionalism, patience and excellent skills in surgery throughout the procedure. I strongly recommend Dr Liu if anyone concerned with skin problems.
    1 person found this review helpful 👍

  • 5/5 Andrew C. 1 year ago on Google
    Professional service from the reception to the Doctor. The procedures undertaken where carefully assessed and explained. Follow-up consultations where discussed dates to be decided when the biopsies are returned and analysed.
    1 person found this review helpful 👍

  • 2/5 Kerrelee L. 1 year ago on Google
    We were kept waiting an hour for our skin check appt. It was rushed when we did get it. There were errors in the written report. My husband has never played netball? I felt this clinic is more focused on selling expensive skin products than caring about people. Wont be going again.
    1 person found this review helpful 👍

  • 4/5 Ian S. 1 year ago on Google
    Shirley knows what she is doing! Usually always a wait in the waiting room but worth it. Shirley sometimes hard to understand but that could just be me. They don’t have a HiCaps machine so you have to do a manual claim to your private health fund.
    1 person found this review helpful 👍

  • 1/5 Alejandra 7 months ago on Google
    TERRIBLE service our appointment was at 11 an hour passed and they didn't attend us, we decided to leave, how is it possible that if you schedule an appointment at 11 am they won't attend you at the time you schedule, it's okay to wait 10 minutes I completely understand , but 50 minutes and they didn't attend us? what a lack of respect! HORRIBLE PLACE.
    1 person found this review helpful 👍

  • 5/5 Amelia F. 1 year ago on Google
    Dr Tessa is very thorough and makes you feel super comfortable whilst having skin checks done! Have been using Auspoint for the last few years for all skin checks, and would definitely recommend them

  • 5/5 Yvonne J. 1 year ago on Google
    My hubby and I had appointments together with Dr Shirley. I feel grateful that Shirley spent the time with us and looking forward to hubby having the Photodynamic Therapy as part of a treatment plan.

  • 5/5 Karl R. 1 year ago on Google
    Had an appointment with Dr Trisha Cheah. Very very approachable and friendly. Didn’t rush, was methodical and she answered all my questions. I highly recommend Trisha to anyone. 5 stars…. Thank you. 😊

  • 4/5 Narelle R. 1 year ago on Google
    Great skin check with Dr Chea. Very thorough and approachable. Only reason I didn’t give an 5 star was that each time I’ve visited there is a lot of work related talk at reception with no attempt to keep their voices down or keep their discussions confidential.

  • 4/5 Rujiporn S. 1 year ago on Google
    Dr Tessa Kaminski is lovely. I highly recommend her. I waited for half an hour but I can see why given the care and attention I received.

  • 1/5 Kelly D. 1 year ago on Google
    I arrived 10 mins early for an appointment to check a mole on my son’s back only to be told that the Dr Shirley had 2 lengthy cosmetic treatments to perform prior to seeing us meaning we would have to wait for an hour! When I asked why we couldn’t have been called to alert us that she was running so far behind I was informed that it’s not policy to call patients.

  • 5/5 Gordo S. 7 months ago on Google
    Dr Shirley is very kind, sweet and professional. She has an unparalleled interest in keeping you sun-safe and alive. I always feel more confident about my health after my regular check-in 👍

  • 5/5 Fang L. 9 months ago on Google
    Many thanks to Dr Shirley Liu for her dedicated care and professionalism! The reception team is very friendly and patient as well.

  • 5/5 Minghao Z. 9 months ago on Google
    Dr Liu is a well qualified doctor who has broad knowledge of skin pathology and excellent surgical skill. My surgical procedure has no pain at all.

  • 5/5 Anne A. 7 months ago on Google
    I felt very comfortable, everything was explained to me, I would certainly recommend Dr Tricia Cheah I found her very Personable & Professional!!

  • 5/5 Barb M. 7 months ago on Google
    Tessa was so friendly and gentle and really put me at my ease during my procedure.

  • 5/5 stephen l. 4 months ago on Google
    Excellent skin doctor very thorough found numerous skin cancers. Patient focussed and listens to patient concerns. Latest equipment and friendly receptionist.

  • 5/5 Pietro S. 6 months ago on Google
    Great attention and service from Tessa. You can see her dedication and how detailed her work has been. Recommended....ciao

  • 5/5 Russell M. 5 months ago on Google
    The staff were friendly and very professional. I am vert happy with the service received.

  • 5/5 Gerri R. 1 year ago on Google
    Dr Tess was lovely. Nice clinic and front end staff were also nice. Easy free parking which is also great.

  • 5/5 Marie M. 2 years ago on Google
    Ultra clean and user friendly clinic. I have seen Dr Shirley many times and she is an excellent, skilled practitioner who speaks directly. Yes, the appointment waiting time have consistently run late and have you waiting about 30 - 45mins but once you get in you have her full attention. As others have mentioned there is always the suggestion of other procedures but ultimately they may be something you wish to consider and she is clear about the cost when asked and isn't pushy.

  • 5/5 Alex D. 2 years ago on Google
    Dr Shirley was terrific, she explained what she could see and what it meant. I would recommend the Clinic to everyone. I will be visiting annually from here on.

  • 4/5 John C. 2 years ago on Google
    Dr. Shirley appears to be extremely efficient and tenacious in checking for and removing suspect skin cancers. I went to see her today for a “skin check” but she wouldn’t let me go until she had removed what maybe a serious cancer. Back next week for the results and some more biopsies on other skin abnormalities. Thank for the quick attention.

  • 5/5 David H. 2 years ago on Google
    I was very happy with everything at Auspoint Skin Cancer & Health Clinic and specifically with Dr Tessa Kaminski who treated me. She was very thorough with her checks and I proceeded with a treatment I had been putting off for a long time. The procedure itself was handled on the first consultation and quite painlessly and I am very happy with the results. Dr Kaminsi has a very good bedside manner and put me at ease throughout. I will certainly continue to use Auspoint in the future.

  • 5/5 Andrew H. 2 years ago on Google
    Good skin check clinic using modern equipment to make it fast and efficient. Highly recommend.

  • 5/5 Eugene B. 2 years ago on Google
    Shirley is a very talented and qualified expert on skin anomalies and a very neat surgeon. She has a very keen eye for those dangerous growths that occur and has, amongst all the other marks I have on my skin, was able to distinguish and treat various types of cancers including basal cell, squamous, and just recently melanoma over many years. As noted by others you may have to wait a bit sometimes but Shirley will always provide a good service to all that present without looking at the clock when treating you. .

  • 5/5 John C. 2 years ago on Google
    I have been attending the surgery of Dr Shirley for many years. I followed her to Auspoint when she started it from her previous location. I recommend her services very highly . She has conducted a few procedures on me with some on my face and head, and the resultant scars are barely noticable. I much appreciate the care she takes during visits and any required procedures. John Croall

  • 5/5 Haylee A. 1 year ago on Google
    My name is Paul Cassidy and I would like to say I came in worried about a mole and I was given incredibly good service and care and it was taken out very carefully and efficiently and I feel like I am going to live to 100. The people are lovely and friendly and I will be back every year for my skin checks. They have the technology to give a better and clearer opinion about all concerns.

  • 5/5 Debbie S. 10 months ago on Google
    Dr Shirley is a wonderful professional doctor. She listens. She never rushes you. She not only looks at the situation at hand. She looks at the situation of your whole life. Thank you ever so much.

  • 5/5 pascale h. 1 year ago on Google
    The staff is extremely helpful Our doctor Shirley Liu has been looking after my husband extremely well. Everyone is very professional.

  • 5/5 Kelly G. 1 year ago on Google
    Dr Shirley was referred to me and is absolutely fabulous. I’m grateful now to be in her incredible care.

  • 5/5 David and Ruth C. 1 year ago on Google
    Dr Shirley Lui is excellent at detecting any suspicious spots on your body. I had a melanoma on my lower leg which had to be cut out. She did an amazing job, as I needed a skin graft too. Both wounds healed well. Dr Shirley has a very friendly and professional manner. She is very thorough and I would recommend her highly. Ruth

  • 5/5 Catherine C. 1 year ago on Google
    This was my first time at this clinic and I got to see DR TESSA KAMINSKI She made me feel relaxed and confident. Lovely soft spoken ladies on the front desk. I will definitely be going back in the future and would recommend the practice to others.

  • 5/5 Valerie N. 1 year ago on Google
    Shirley was absolutely fabulous. She made me feel so comfortable. She was very thorough. I highly recommend Auspoint.

  • 5/5 Liz O. 2 years ago on Google
    A thoroughly professional, friendly and efficient skin-check surgery. From the moment you walk in the front door you are welcomed warmly. I personally had an appointment with Dr Tess, who was absolutely efficient but warm, friendly and empathetic, such a rare find in this busy world. Highly recommend this clinic.

  • 5/5 Wilhelmina P. 11 months ago on Google
    Having driven 3 hours to Perth to see my doctor, (I went to the skin clinic without an appointment on his suggestion) they very kindly fitted me in And did a complete skin examination as well as a biopsy!! The reception staff and doctors are all very friendly and professional. Thank you for your help and caring ❤️


Call +61 8 9313 1187 Open on Google Maps

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