BUYERS BEWARE! Deciding between a few gyms to join as I am on the hunt for a new 24/7 gym as my local gym does not fit with my new schedule. Went in for a free 5 day trial as advertised on the website only to be told by a staff when I got there that it is only for friends of members and you can have the 5 day pass ONLY IF you are going to join. What is the point of trial then? The staff then proceeded to tell me about this deal they have going on now and wanted me to sign up immediately on my first visit without even a workout there. After asking a few more times and explaining that I would like to try first, he reluctantly gave me the 5 day pass. Started my pass on Monday, and on Wednesday once again he was asking me to join. On Thursday he gave me a call saying that I have to book an appointment to discuss membership options with him on Friday otherwise they have to charge me if I come in for a workout on Friday (despite it was still on a "5 day trial") as "you have no intention to join". The overly pushy and presumptuous attitude was definitely off-putting as they seem to want you to just buy hastily without consideration and I will not be joining Goodlife. On the positive side, the lockers room is clean and spacious, there is a sauna too. The facilities are also new and with good varieties of equipments. However, it is quite crowded even during off-peak times like 2-3pm. Facilities wise I have no complaints, however the rude salesperson indicates that this place might not have the best training environment as staff is just as important as facilities when it comes to choosing a gym. I was told that I could not use the lockers as it's for members only by the staff however on my second visit the front receptionist who was nice and friendly gave me a temporary locker card to use without asking and just asked for a key or ID which was fair. Based on my negative experience, for anyone who is thinking of joining beware of their AGGRESSIVE SALES TACTICS! Before you sign up please look carefully at the fine print of the contract as this gym seems so sus! With my current gym they only asked me once after my trial ended. This is by far the most pushy gym I've been to so far. I understand gym salesperson would obviously try to sell their gym to the best they can as that's how they make a living from but expecting someone to make a huge financial commitment without trying, persistently asking even before the trial finishes, terminating your trial early because THEY JUDGE YOU as uninterested is LUDICROUS.

Traveled from Melbourne to Perth for ONE month. I told them this several times and with some aggressive sales techniques, they highly recommended their suggested contract. Even told me I could get out of it when I’m no longer in Perth. Since moving back to melbourne they have still been charging me for over 8 months! I’ve called over 4 times being told someone will get back to me. No one does and meanwhile they keep charging you. Eventually when they got back to me they were downgrading and rude and simply said I can’t get out of the contract. The communication from the staff was completely incorrect and misleading. Thought gyms make money from people going there and not intentionally screwing people over? They’ve been so horrible to deal with that I now have to go to ACCC to sort it out. Absolutely disgusting business.

If I could give 0 stars I would. Worst gym location I’ve ever dealt with. Signed up after a few years off and having a few kids. Made it very clear I was only interested in the reform Pilates classes and asked if they were suitable for beginners . Was assured they were. Was hounded and hounded to join, all nice as anything until you sign up and they get your money and then boom. Was humiliated and bullied by one of the class instructors in front of the whole class. Upon airing my grievances to the staff I was told too bad I couldn’t cancel my membership as I was past my cooling off period (only by 3 days I may add). Classes are most certainly not suitable for beginners as you can’t get any help they are so busy and you have to be careful which classes you go to so you aren’t subjected to bullying and humiliation from some chick on a power trip with a microphone. I’ve tried dealing with several people since only to be met with rudeness and robot responses instead of human decency. It’s ironic they ask you to treat staff with respect as a customer but don’t return the courtesy. Won’t cancel Once they have your money they couldn’t care less. Steer well clear of this establishment as other reviews have said! Wish I had read them before joining!

Read your contract very carefully. Didn't use the membership once due to a pregnancy complication. Not their fault but the fine print about the the contract switching to being ongoing and then hidden cancellation fee if you didn't get in before it switches over is very sneaky. Also very hard to get through to them to cancel your membership. The whole experience has been very disappointing, would have been easy to waive that final fee and have a customer when I returned to good health, instead I'll tell anyone who will listen to avoid them.

Apparently they have hidden cancellation fees and charge 150 for it. After trying to cancel for multiple months. And after hassling a 20 year old who is studying and living out of home with debt collectors, no compassion lolll. Finally had to pay it cause I had no choice cause they would get a court order for the minuscule 150 dollars they want to steal from a uni student.

Me and many others have told the staff to turn the music down multiple times and they have failed to do anything. It is mind numbingly loud and on a constantly awful playlist. There are also cockroaches in the sauna.

Turn down the music. Unbearably loud, terrible music that even the most expensive noise-cancelling headphones can’t block out. This feedback has been provided before yet the club has ignored it. Could you please provide the reason why you continue to ignore member requests? You aren’t being asked to turn it off, you are being asked to turn it down. 99% if not 100% of gym goers want to listen to their own music. What is the club’s justification for continuing to have such woeful music being played at such an excruciating volume? Has there been a wave of requests from members simply begging you to keep a cringeworthy playlist at ear-splitting decibels? Is there some kind of contractual mandate that forbids members from being able to listen to their own music lest they wish to exercise some kind of freedom of choice? Please provide the reason why a logical, common sense, reasonable request, made by multiple people members continues to be ignored.

It’s a good gym, but extremely busy if your planning to go after work. I would give it 4 stars if their music playlist wasn’t so tormentingly terrible.

Club is busy with older equipment than Goodlife Karrinyup. Sauna (reason I don't use cheaper chain) closes at 7pm Monday to Thursday, earlier than some other Goodlife gyms. Shower only had luke warm water at 9pm on a Tuesday.

Seriously, how long does it take a very simple repair to be made here. Preacher curl machine been out of action for months. Simply needs the rest to be re covered . Terrible management with no love in the place.

The place is run down to the ground, everything inside is supertired and requires massive renovation, the equipment is old and dirty, very little gas been done to the place, since they took over Fitness First several years ago. Their sales people will lie to you in order to get your sale. And their admin staff will never admit it later on. Do yourself a favour and stay away from this place, there are much better and cheaper alternatives out there.

Good life is only good for mum who come gym just tell other that they go gym. To crowded to old equipment, have to be on contract I have been charge extra $10 every 3 month.Thank god no longer with them just joining Revo Fitness so cheaper and new equipment.

For those who don't read the contract properly then complain..... that's on you. I enjoy this gym, the group fitness classes feel more like being part of a team and working towards our own goals. The staff and trainers are friendly and professional . I spend more on my coffee every week than I do on my membership . Sure some of the equipment is a bit tired, but it's still fit for purpose. Oh, and if I miss a few classes they contact me and it shows a good spirit as I am still paying my membership so they could just take the money and run. So get in there and be the best you can be.

First class back after months of Illness. Instructor Kristina was leading the pump class in a confusing manner, saying to go quick, go quick, then saying your going too quick slow it right down. Saying stop at the bottom, then saying dont hold at the bottom. Also lots of ooooohhhhhhhhh noises and saying to lift your shirt up...Bit odd. Room was freezing also which is never a good way to keep healthy, undertaking sweaty exertion in super chilly air conditioning then putting fans on as well.

Been a member for over 10 years, however now the aircon doesn't work, no sign of being fixed and they hit us with a price increase. Do not recommend. If you are looking in the area, revo is cheaper, cleaner and better. Moving there

Innaloo Goodlife Gym displayed great vibes, clean and spacious. Staff friendly and helpful. Highly recommended

My membership started at Mt Lawley and i am still a member at Mt Lawley because it is located to my residence. I used to go to Osborne Park before it was closed down. i come now to Innaloo due to Mt Lawley does not have a cycle class on Wednesday at 9.30am. The gym is clean and the equipment is up to date. Reception greets me with a hello and a goodbye when I visit. Thank you.

Highly recommend this gym to family and friends, staff members are friendly and helpful, signed up a few days ago and staff member was most helpful and knowledgeable about my current health situation, very spacious gym, clean and cool and well maintained. Thanks guys🙂👌🏽

Excellent service, happy team members. I come to Goodlife while in Perth and they always accommodate me for a week at a time. Cheap at $50 a week or $100 for three weeks. Most gyms charge $20 a visit if you aren't a member. Lastly, clean, excellent and abundant equipment and services.

Goodlife gym for me, have the best classes on offer which are so beneficial for my needs. The instructors are very professional and very good at their roles. I'm a 'happy chappy' ...😊

A lot of equipment is very old and needs replaced , sauna could be doing with an upgrade to go 24/7 like most other goodlifes compeltely different to karrinyup down the road needs some TLC

Forcing me to pay for a membership I never signed up for. Didn't have all my details or even a contact number on file but adamant I'd signed it? Erm no. I have a membership elsewhere thanks...

If I could give no stars, I would! The admin staff at this club are the worst I’ve ever dealt with in the 7 years I’ve been training. They don’t communicate within themselves, they take absolutely no responsibility for their errors and don’t offer any compensation. The staff are rude and sarcastic and give false information when dealing with members who are upset. I strongly recommend not wasting your time and money on this club.

I'm really happy with my membership at Innaloo! I find reception staff friendly and welcoming, the group fitness trainers I've encountered have been very professional and great motivators. Similarly the pilates instructors are very helpful and knowledgeable.....Cudos to the team!

Good club, can be crowdy in the evenings. Bike rack near is is not watched and no camera is pointing to it. Almost got my scooter stolen today. Goodlife, please fix it! Put a camera there.

Most of the equipment is old and always has something wrong with it. Cleaners do an awful job sauna is never cleaned, soap and hand towels always empty. -Needs an full size hack squat -needs a pec dec/ rear delt fly -more weight collars most of them seem to be gone -another cable machine would be awesome as they are always taken. The staff are very friendly which is a plus and atleast not all of the equipment is technogym which is also nice. Why should I pay similar prices to karrinyup gym when everything is all outdated.

Reception staff are amazing! Dan was very helpful over the phone - he cleared up a query I had straight away (regarding a payment issue) which saved me a lot of time in the long run. Highly recommend!

Excellent Gym, Parking is limited. Bit crowded. Great presentation in facilities. I prefer gyms like this where you can’t just see everyone in one look. This gym compared to Joondalup Good life I would take this gym any time.

With the new management onboard recently, this gym has improved significantly , good layout, maintained better las crowded than before. Recommended.

I have just contacted reception at Goodlife Innaloo  in regards to canceling my membership or potentially putting it on hold for a while due to having to leave the state to care for my mother after my father's passing. This is the second time that I have contacted the gym in regards to this issue. Both times I have been treated with such compassion.  I've just had the please of speaking with Tallulah who I found to be incredibly helpful. I'm really happy with the outcome. Awesome gym! Great facilities! Very friendly staff! Thank you and Keep up the good work guys :)