LifeCare Dental (Perth CBD) image

LifeCare Dental (Perth CBD)

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One of the Most Reviewed Dental clinics in Perth


Address

Upper Level Forrest Chase, Shop 55/419 Wellington St, Perth WA 6000, Australia

Website

lifecaredental.com.au

Contact

+61 8 9221 2777

Rating on Google Maps

4.70 (1.2K reviews)

Open on Google Maps

Working Hours

  • Tuesday: 8 am to 8 pm
  • Wednesday: 8 am to 8 pm
  • Thursday: 8 am to 8 pm
  • Friday: 8 am to 7 pm
  • Saturday: 8 am to 4 pm
  • Sunday: 8 am to 4 pm
  • Monday: 8 am to 8 pm

Featured Reviews


Frequently mentioned in reviews: dentist (21) appointment (16) time (14) patient (12) told (11) tooth (10) call (9) care (7) teeth (7) experience (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Sanjeev K. 2 years ago on Google
    One of the worst Dental Services, I have been to. I had an appointment with a certain Dr. Ash on 11 January 2022. Since it was my first time, did not have any idea about the clinic(my mistake here as I should have read the reviews first). Ash was nothing more than a petty salesman. On entering he started selling various services instead of taking care of the patient. As I was getting my teeth cleaned I had to regularly rinse my mouth which takes not more than 3 seconds. He said to me swallow as it was taking time. He cleaned only my outside teeth and not the Inside part as it was taking time and immediately asked me to book another appointment ( which I refused). Also they overcharge you. On the website they mention teeth cleaning cost to be $98. There is another hidden cost of $60 which is dentist fee ( which is not mentioned anywhere on the website). Better take care while booking for Life care Dental and especially that person Ash. There are other better clinics in Australia.
    12 people found this review helpful 👍

  • 1/5 YL L. 8 months ago on Google • 134 reviews
    I finished my work early as I made appointment at 2. I even came in 10 mins early. But I have to wait for nearly 40 mins for my booking. Why do I bother to book if I have to wait 40 mins. The receptionist didn’t even bother to checked with dentist when they see someone wait for nearly 30 mins. When I book this appointment, I have stated I am existing patient. They just texted me to pay deposit as I am not existing patient as they “checked”. Do they just assume people lie? They called me three times when I was busy at work. Then when I finally called them back, they just said “ oh, yes, we have found your profile.” Just waste my time.
    1 person found this review helpful 👍

  • 3/5 kyle b. 8 months ago on Google • 66 reviews
    Used to love coming here for very professional/ efficient service. unfortunately todays upstairs receptionists were too busy giggling and sitting on their phones to work - delaying my details collection and therefore my appointment by 20+ minutes. Don’t like my time being wasted by giggling school girls and general bad practice.
    1 person found this review helpful 👍

  • 5/5 Sumangi P. 2 years ago on Google
    My father has been under the comprehensive care of Dr Ash and the team at LifeCare Dental for over six years now. The reception staff are always so welcoming and helpful. The Dental nurse Jas who works together with Dr Ash does a thorough job and is so warm and friendly in her interaction style. As for Dr Ash he is a patient centred, knowledgeable and holistic dentist. He is committed to evidence based practice and invests time to provide education to his patients. He never over charges and is guided and respectful to what the patient/family wants and their individual circumstances. He is always calm, kind and genuine in his bedside manner which definitely helps relieve any nerves when going to visit a dentist. I wouldn’t trust my father who has complex health issues to any other dentist!
    3 people found this review helpful 👍

  • 5/5 Meneka A. 1 year ago on Google
    Dr Ash has been my dentist for over a decade now. He is patient, kind, has really good bedside manners and restored my faith in dentists after having traumatic experiences with dentists as a child. I trust Dr Ash's advice and he has been spot on with his diagnosis of my issues. I appreciate that he takes the time to explain the procedures to me/ provide me with options and allows me to take decisions at my pace. I find the services are very well priced and never feel rushed when I see Dr Ash. Not having seen a dentist for many years until my first visit with Dr Ash, there were many issues that needed to be addressed. He was gentle yet confident and helped calm my nerves. I always feel that I am in very capable hands with Dr Ash and I highly recommend him.
    2 people found this review helpful 👍

  • 1/5 Helen A. 1 year ago on Google
    I had been avoiding the dentist for years due to being scared! I had a good experience with my local Lifecare dental clinic so I was feeling comfortable being sent into the city site. Wrong. Awful experience with Dr Alex who ruined my confidence around seeing a dentist.
    2 people found this review helpful 👍

  • 5/5 Bonnie �. 1 year ago on Google
    Absolutely wonderful kind team all round, I hadn't been to the dentist in 10 years and finally came in, I needed a really bad surgical wisdom tooth extraction that was done by the senior dentist and had two other dentists work on just the extraction and the extraction itself took over an hour, the team of dentists and lovely nurse made me feel so relaxed during the procedure that my Fitbit thought I was asleep, I had travelled a long way and the dentist (Ash) was very thoughtful and used sutures that dissolved and made sure I had enough pain relief. I was pleasantly surprised to have one of the receptionists call me this morning to check on how I was feeling
    2 people found this review helpful 👍

  • 1/5 Nahyun K. 1 year ago on Google
    It was the worst experience I've ever had. My appointment was 10am on 02/01. And they canceled my appointment at 8.30am due to the deposit. I booked my appointment yesterday, there was the whole day I could pay for it. But they just sent the message this morning when I was in sleep!! And said, "Please ring us to pay the deposit." And the place I booked was next to the train station. When I get there, the door was closed without any mention. Eventually they close the Perth city clinic today and only open the Forest chase clinic. They should've noticed on the booking page on the website! And I don't remember the dentist's name. The only thing I remember is old man. He is so rude. NEVER SPEND YOUR PRECIOUS MONEY TO HERE.
    2 people found this review helpful 👍

  • 1/5 Nadine M. 11 months ago on Google
    Absolutely disgraceful management. Waited over 5 weeks for retainers that I was told I was going to get within 5 days. Called numerous times to follow up only to be told we will call you back and they never did. I had to keep chasing up. Then got told the retainers are ready for pickup. Went in to pickup and they couldn’t find it but gave me the mould of my teeth. I was told I would get a refund for the hassle upon pickup of my retainers. Never got my refund. Weeks of chasing up once again for my refund to only be told sorry we can’t give you a refund but we will offer you a discount on your next visit. Why would I want to visit you after this hassle! Absolutely terrible management and service after Dr Alex left!
    2 people found this review helpful 👍

  • 5/5 Chiara T. 2 months ago on Google • 40 reviews New
    I am honestly really happy about the service. Had to pull out 3 teeth (plus general cleanings) and didn’t have any issue. They can look in a rush but I think it is more like the get the job done without wasting time nor my money. Cheaper than other “private” dentists and, when I had to do an emergency extraction, they saw me the day after I called, while other dentist could not give me an appointment before 2 weeks time!!!! (Reason for checking other dentists I moved from the cbd and tried to get one closer to my house.. no way). Recommended! Especially doc. Michelle.

  • 5/5 George B. 2 years ago on Google
    Dr Alex is absolutely amazing. I first came in 7/3/22 to have an infected wisdom tooth pulled out. I was absolutely petrified, but he was honest, quick & as gentle as possible. He also let me know what was happening every step of the way, and was incredibly patient with me and my anxiety. I returned today to have my stitches taken out and he was just as thoughtful and generous as he was on the 7th. Thank you for allowing me to have my partner & mother come in with me for support and for your patience with me!
    1 person found this review helpful 👍

  • 5/5 Chawa C. 1 year ago on Google
    Pleasant and dentist are usually two words that do not go together but my experience with Dr Vireena was the embodiment of that. Her deft touch made the cleaning of my teeth as painless as possible.
    1 person found this review helpful 👍

  • 5/5 Les R. 2 years ago on Google
    My child cracked a baby tooth and had to get it removed. Lifecare Dental were able to book us in same day on a Saturday. Dr Zahraa Shaker was very patient and understanding with my child who was distressed. Dr Shaker took out the broken tooth in no time at all, explaining what was going on to my child the entire time. They were proactive about checking my Medicare entitlement and were able to get the whole procedure bulk-billed. Thank you Dr Shaker!
    1 person found this review helpful 👍

  • 5/5 Vegemite S. 1 year ago on Google
    Got my wisdom tooth pulled out 2 days ago here. Dr. Ash is a legend, answered all my questions and made me feel extremely comfortable. The extraction itself was a bit hectic as my tooth was massive and was even hooked at the end but Dr. Ash and the nurse got it done as quick and painless as possible even though it was a bit of a complicated one. Can’t recommend this place enough. Cheers guys
    1 person found this review helpful 👍

  • 5/5 Ian C. 1 year ago on Google
    Dr Go literally saved my life. I had a very bad tooth abscess which was infected such that the side of my face was inflamed. The pain was incredible. Thanks Dr Go for helping me. The reception staff were very polite and competent. When my appointment time was running later they took the time to apologise.
    1 person found this review helpful 👍

  • 1/5 Luke F. 1 month ago on Google • 23 reviews New
    Never got a quote/price. They will not tell you how much it cost without seeing a dentist (by which stage they would’ve already done the operation)- so whatever they say you will have to pay you have to pay. I’m pretty sure this is illegal or at least goes against some sort of law. I originally called and asked for a quote and BUPA codes and they said I had to come in, I come in and they eventually gave me the BUPA codes but not the prices. I call BUPA with the codes and they say I need the provider number. I call back the dentist and they they eventually give me the provider number. I call back BUPA and they say they can’t give me an amount without a quote. I call back the dentist and they say they can’t give me a quote WITHOUT SEEING A DENTIST (which means paying). This is extortion - to say nothing of 2 hours of research, travelling, talking, and being on hold waiting for information.

  • 5/5 Sarah J. 1 year ago on Google • 19 reviews
    I’ve got no idea what these people giving 1 star reviews are doing because I had a fantastic experience at this clinic. Call up on the day with bad wisdom tooth that needed to be extracted, that got me in first thing next morning. Dentist and nurse were so friendly and helpful, had my tooth out in 20 minutes! State of the arm technology, (a X-ray machine that took pics of your whole mouth instead of when they do that awful and uncomfortable bite down one) Dentist was professional and even had some nice banter to calm my nerves. He definitely knows what he’s doing! Thank you dr.a

  • 1/5 Chris B. 4 months ago on Google • 16 reviews
    Got told I had to deposit $50 as a new patient, informed them I wasn’t new and was a returning patient. Was told I had to pay all the same. Even though my private health covers the entire cost. Went and found a new and better practice, was glad of this experience with LifeCare CBD as I’m much happier elsewhere.

  • 5/5 Jillian B. 6 months ago on Google • 6 reviews
    I’m so very grateful for the reception staff, Dr Sohoni and the dental nurse who’s name I didn’t catch. I had a filling fall out hours before a flight to catch on a weekend and was fit in promptly. The appointment was on time, everything explained well, and ran smoothly. X-rays and information was sent back to my regular dentist too. I couldn’t fault anything.

  • 5/5 Adolfo Eduardo Z. 2 months ago on Google • 6 reviews New
    I had a complex extraction done by Dr. Nidhi and I was very impressed by her professionalism and care. She explained the procedure to me clearly and patiently, and made sure I was comfortable throughout the process. She was gentle and attentive, and constantly checked on me to see if I was feeling any pain or discomfort. She also gave me helpful advice on how to take care of my teeth after the extraction. I am very grateful for her human quality and compassion, which made a stressful situation much easier to handle. I highly recommend Dr. Nidhi to anyone looking for a skilled and caring dentist.

  • 5/5 Nino G. 8 months ago on Google • 4 reviews
    Recently was seen by Theresa where she was most gentle in my hour of need. Lovely quick reception service too as I didn't know how to use my private cover properly. Definately will be coming back again.

  • 5/5 Chingman 8 months ago on Google
    Me and my families has booked an appointment with Dr. Theresa last week. She is a very professional and patience dental. Thank you for look after us.

  • 5/5 Nathalia R. 7 months ago on Google
    This practice is amazing, my mom had an emergency and as she had travel insurance and did not speak English, they found a nurse that spoke Spanish and organised everything with the international travel insurance. Thank you team, we will always go back there.

  • 1/5 Asib Ali Q. 1 year ago on Google
    The dentist did her job but the reception staff was highly unprofessional! Upon booking my appointment I was told to deposit 50 Dollars as a new patient. I was also told that I won't be charged anything for the General consultation and clean. This was also confirmed by my Bupa Extras as this clinic was a Platinum provider. I was also promised return of the 50 dollars right after my appointment. Instead of that when my appointment finished I was told by the lady at the counter that I have to pay around 90 dollars!!!! Right after that she printed a recipt and kept on pushing me to sign it!!! I refused 3 times to sign anything new but she still said you have to sign it! This is when I had enough!! I started calling Bupa and she said they won't pick up and started smiling. After that she said you can go but your 50 dollars won't be returned. I said I'll call the cops on that she said you can't call police. By then she made a call to her manager who later turned out to be her twin sister. The sister and my Dr came and they suddenly fixed the problem by pointing out her lack of understanding and straightaway told me that you were not supposed to pay anything and that your 50 dollars will be refunded as well. Upon that she didn't have any decency of apologising for once. She just proceeded with the refund and instead of refuend she charged be again with 50 dollars. Now this I can give it to her that it can be a genuine mistake. She did say sorry on this second purchase and said I'll now be refund 100 dollars. I left the shop and expected the money to be returned in my account but as this didn't happen I saw the 'sister manager' leaving the store I asked her that i didn't get money back. Her reply was it's common knowledge that it takes 3 to 4 days to get refunded. She was more concerned why her sister had a bad experience and said I was shouting at her. She not once but twice pointed out that she had punched out of work and her giving ke any response even being rude is a huge favour upon me. She didn't care that was I charged 100 dollars for nothing. Extremely poor customer service. I feel sorry for the doctor and her assistant but I won't come here again and wont recommmend anyone to go to them.

  • 5/5 Arno V. 1 year ago on Google
    Thank you, Dr Amanda Chee and the lady who assisted! I had a tooth emergency and extreme pain. Dr Amanda was very professional and thorough, her assessment was spot on, and she was gentle and caring. Lifecare Dental 🦷 thank you for being open and giving me an appointment on short notice Sunday.

  • 5/5 Tori H. 3 months ago on Google • 1 review New
    Offers the BEST dentistry services! 🦷 Walked in as a new patient and was seen the same day! All the receptionists were extremely friendly and efficient, as was the dentist. They were able to take impressions, order a new retainer which arrived to the surgery and was fitted within 24 hours! Couldn’t recommend enough!


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