3/5 Angeline P. 6 months ago on Google • 10 reviews
From
the
minute
we
got
on
the
bus,
we
were
a
bit
taken
back
by
the
tour
guides
seemingly
lack
of
enthusiasm.
Keith
was
very
robotic
and
not
very
friendly.
Mansion
Estate
was
good
although
there
wasn’t
a
lot
of
information
about
the
wine
it’s
elf
however
we
did
get
someone
that
had
just
started
that
day.
When
we
arrived
at
Lancaster
winery,
we
were
assisted
with
one
tastings,
but
then
we
left
while
they
staff
served
behind
the
bar.
Keith
was
nowhere
to
be
seen
and
we
stood
around
wondering
what
was
going
on
for
a
period
of
time
until
we
said
something
to
the
bar
staff.
I
asked
him
if
anyone
was
going
to
serve
us
more
tastings.
Eventually
a
lady
assisted
us.
Many
of
the
other
patrons
just
bought
their
own
wine
because
of
the
lack
of
service.
Once
we
got
onto
the
wine
cruise
was
completely
different
and
great
service
with
Captain
Cook
on
the
way
back
to
Perth.
Would
definitely
not
do
the
coach
tour
again,
but
the
cruise
was
great
and
the
staff
were
amazing.