Cloudnine Hospital - T-nagar image

Cloudnine Hospital - T-nagar

Diagnostic center Gynecologist Pediatrician Obstetrics gynecology clinic Medical diagnostic imaging center Gynecologist only Pregnancy care center X ray lab Childrens hospital Maternity hospital Child health care centre

One of the Top rated Diagnostic centers in Chennai


Address

54, Vijaya Raghav Road, Vijaya Raghava Rd, near Hyatt Regency, T. Nagar, Chennai, Tamil Nadu 600017, India

Website

www.cloudninecare.com

Contact

+91 99728 99728

Rating on Google Maps

4.90 (4.6K reviews)

Open on Google Maps

Working Hours

  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours
  • Monday: Open 24 hours
  • Tuesday: Open 24 hours

Featured Reviews


Frequently mentioned in reviews: care (68) baby (63) hospital (52) team (45) delivery (39) Cloudnine (39) good (39) support (37) service (33) staff (30)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 3/5 Mr R. 1 year ago on Google
    Went to consult Dr. Sathya Balasubramaniam sir for fertility treatment and the treatment is going smooth till date. We are completely satisfied with his way of approach and consultation. But we feel they charge double for every test, tablets and injections whereas it is only half of the amount for the same test, tablets and injections. Hospital doesn't have centralised AC in this summer where people and pregnant ladies are feeling suffocated. Reception people are not polite and sometimes they seems to be rude. Even though you get an appointment by 9, they will send you at 12 for consultation. Also, they have their own cafeteria at 5th floor. There also price is double but doesn't worth it. One veg sandwich costs 50/-. So If you don't have any issues in wait time and money, then you can visit this place.
    31 people found this review helpful 👍

  • 5/5 Aritra N. 2 months ago on Google • 162 reviews New
    I wholeheartedly believe that hospitals are nothing less than temples/mosques/churches. I was referred to this hospital by our gyanecologist for the delivery of our baby and was connected with Mr. Jaffer (a person with crystal clear clarity in his words and genuinely committed to the support) for detailed enquiry. Let me break up the key points of Cloudnine Hospital - ▪️ Years of Service: Founded in the Silicon Valley of India, they have been in maternity and childcare for almost 8 years ▪️ Location: Being present in 12 cities across India, this one is well located in T.Nagar, at a stone-throwing distance from the Anna Salai, AG-DMS Metro station ▪️ Doctors: They have super-experienced doctors specialized in women's health. ▪️ Latest Technologies and Specialities: C9 is equipped with the latest technologies and state-of-the-art facilities for maternity, gynaecology, pediatric, fertility, radiology, physiotherapy, nutrition & dietetics, NICU, stem cell banking, etc. ▪️ Rooms: World-class suites with electrical beds for patients, sofa cum bed for the attendant, wing chair, television, wardrobe and hygienically maintained bathroom with all the bathing essentials. Now, coming to the real feel, my daughter was born here. From the time of admission of my pregnant wife to the time of discharge with my li'l angel, we felt this place no less than our home. Durga akka, Uma akka, Baby Rani akka they took care of my wife like our own relatives. All the nurses were not just humble but also educated in their processes (There is a saying that an organization does not grow just by itself unless all the employees contribute the best). CloudNine will always be special to my heart 🤍
    2 people found this review helpful 👍

  • 5/5 sabari n. 2 years ago on Google
    Best Maternity hospital in a city. My family Dr. Abinaya Gynaecologist gave a choice and finally we have choosen based on the reviews and comments from known sources. To be honest. Hospitality services are really impressive, Receptionist are well responsive. Priya GRM I been constant touch with her from admission till discharge. Very cooperative. Maternity ward and rooms are well maintained. They got different category of rooms according to our budget we can choose among. Day care nurses are well cooperative and respond well and obey as per our request. "Especially Joyce priya and Eshwari" both are well cooperative. Thank you both for taking care on my wife n baby. Canteen, House keeping and other services are well responsive as per our request. Cafeteria area is well maintained.besides, less menu items for ordering. Food is hygienic, quality is good. Overall impressive with their service. Happy moments. I would suggest my known sources to consider for any maternity related needs. Thanks, Sabarinathan.C
    8 people found this review helpful 👍

  • 5/5 Ramesh K. 2 years ago on Google
    We recently delivered a healthy baby boy @ cloud nine, T nagar. The whole part of the pregnancy was peaceful. From day one till we were discharged the support, the comfort, the care everything was superb. As there was COVID concern around us, we were initially concerned about the pregnancy, but cloud nine and its protocol made us worry-free and the entire experience was awesome. We were informed of all the safety regulations, do’s and don'ts, the cooperation required from the attendant, expected overall cost, etc clearly and in advance and that transparency and clarity helped us plan for everything properly. There are so many feasible packages that are beneficial for all kinds of expected moms. Our consultant Dr Nazira was one of the best. My wife has complexities due to obesity and Dr Nazira ma'am gave us all the confidence to go throughout this pregnancy. She guided us in all aspects. We are thankful to Paediatricians Dr. Vignesh & Dr. Ramkumar, timely care from duty drs, Anaesthetist , all other consultants and whole nursing team. All the staff were professional and politely answered all our queries. I would appreciate our customer relationship team member Anushya for her untimely efforts & co ordination whenever needed, All the front office team members especially Raj Kumar & Senthil, Housekeeping members Nithya & team for the service provided. A memorable baby & family photoshoot and quality catering service needs a mention I would highly recommend Cloud nine
    8 people found this review helpful 👍

  • 4/5 Bala A. 2 years ago on Google
    One of the best Maternity hospitals in Chennai. My wife Dr. Monicka (Psychiatrist) and me had chosen Cloudnine as suggested by Dr. Jayasree Srinivasan (Gynecologist). We wanted the highest level of intensive care (NICU) for our baby since we planned an elective cesarean section at 38 weeks. Dr. Jayasree, Dr. Vignesh Kumar (Neonatologist) and Dr. Rathna (Anaesthetist) gave us the confidence and their best support and care, and we delivered a beautiful baby girl recently. During our stay, staff from several departments has been regularly visiting our room just to ensure we’re comfortable. In this review, I would like to thank everyone who cared a lot and made the pregnancy period very peaceful from day one. Below are a couple of people who deserve special thanks from our end. Our first point of contact since we visited Cloudnine was Priya and Anusuya the relationship managers. They made the onboarding process smooth. Secondly, Mohana (GRE) who got excellent people management skills has made not only the billing process smooth but also constantly interact with other managers and staff to make sure we get the best service. Third, Nithya (facilities manager) was very humble, kind enough, and would be ready to go the extra mile to ensure that the suite rooms are well maintained and cleaned regularly. Also, sincere thanks to Nirmala (housekeeping), from Nithya's team. Fourth, Synthia (head nurse) has assigned a few nurses for us to understand our needs and help us better. Selvi and three other nurses. They were next to the baby and mother whenever we call them irrespective of time (day/night). Our baby got so attached to Selvi within a day or two. We hosted a farewell cake cutting for Selvi (video attached) and expressed our thanks. Fifth, Dietician and Physiotherapist (Pragnya) shared their valuable suggestions and feedback. Last but not least, the cafeteria staff, Elumalai, Danush, Suresh, and Dinesh. Thank you all. Here are few areas where Cloudnine can improve its service excellence. 1. We observed hospital nurses at two extreme levels. Set of skilled customer-centric and the other ones lethargic and badly lacking in soft skills. We recommend the management conduct proper pieces of training for all patient-facing employees to understand the importance of patient care. 2. We didn’t witness a mental health specialist to help new mothers experiencing a rollercoaster of emotions (postpartum depression/blues). 3. Could add a few more healthy food items to the cafeteria menu. To conclude, we would recommend Cloudnine to whoever looking for best maternity needs. EDIT 4/18: Just adding my comments to response from the owner. Our contact details are already with you. Please feel free to reach my registered mobile if you are really concerned about the feedback and looking at continuous service improvement.
    6 people found this review helpful 👍

  • 5/5 My fav P. 2 years ago on Google
    I was wondering about seeing so many positive reviews here and I decided to go ahead based on it. Now I don't regret, these guys have amazing services and hospitality. Doctors and health workers are so nice and helpful, frequent checkup on baby. Compliments from hospital is good even you don't see that in US hospitals. Only issue I see is the staffs need to be educated more on the process and handling of baby and mother. Maybe it's our Indian mindset of being rough on handling things. Should use better and latest technology products for mom and baby. Last part is the catering services, very decent food and hygienic and polite staffs, frequent feedback and decent price for food to attenders.
    5 people found this review helpful 👍

  • 5/5 Vignesh A. 2 years ago on Google
    We had such an Amazing experience here at Cloud Nine, thoraipakkam. My wife was suggested for a C- section at first in another hospital. Later consulting Dr Keerthana Ashwin (Diya Maternity and Fertility Centre) for a second opinion, my wife was admitted at Cloudnine. She successfully delivered a girl baby in normal delivery. Thank you Doc Keerthana who was the Guardian Angel of my little Princess, Physiotherapist Doc Mohana Priya who helped my wife for a normal delivery by teaching her excellent exercise training and all the duty doctors and nurses who were in the labour ward as well in normal ward for taking care of my and baby. Thank you Ramu S from Reception team who guided and took care of us from the day 1 until the discharge. Housekeeping staff Yashotha who took care of my wife like a mother. Thanks for celebrating my daughters birthday. Over all the entire hospital as well as all the staffs treated us in a excellent manner. I would highly suggest Doc Keerthana Ashwin and Cloudnine for all pergo mom.
    5 people found this review helpful 👍

  • 5/5 S k. 2 years ago on Google
    Intially We Were in Dialemma Wheather to go For other Hospitals or Cloudnine. After visiting Cloudnine Had Better Environment especially During this Covid Era. Thanks to Mrs.Anu Who Explained us the Package Clearly and helped in further appointments,Dr.Neeranjana Took Personal Care and gave excellent Consultation especialy when my wife infected by Covid19 Just 10 days before delivering her baby we were Shocked and Worried But Dr.Neeranjana and CloudNine Hospital Team gave best treatment & service so she Recovered Quickly within couple of days and We are happy to took right decision of Choosing Cloudnine . We was blessed with baby boy in natural birth. . Thanks to Dr.Neerajana for her patient & excellent skills in the labour room only because of her Natural birth was possible. Dr.Neerjana ,Dr.Vignesh and Dr.Ramkumar and entire Sisters who had regular check-up in my child & mother health. Catering Team Food & service was excellent, Overall best maternity hospital with well trained, polite and respectful staffs. Kudos to Hospital management for keeping up their work. Highly recommend Dr.Neerjana & Cloudnine Hospitals to experience Best Maternity Service.
    4 people found this review helpful 👍

  • 5/5 Kalpana B. 1 year ago on Google
    Last week we delivered a baby girl in Cloudnine Hospital T.Nagar.. My baby had a Jaundice and we stayed back in hospital for treatment.During the tough time ,the support and care from staff nurse Ms.Jaya and Ms.Ranjani was very helpful. Ms. Jaya guided me in all aspects to take care of baby....Because of them only I can manged those days and my baby recovered very soon. And very thanks to our pediatrician Dr.Ramkumar ... And a special thanks to my gynecologist Dr.Rajasri to deliver my baby normal. House keeping staff were well response to all our request... Finally food is very hygiene and quality... Especially snacks and juices ... Thanks to all team members of cloudnine for the wonderful experience.
    3 people found this review helpful 👍

  • 5/5 Gopi J. 1 year ago on Google
    I was wondering about seeing so many positive reviews here and I decided to get my wife to this hospital ahead based on it. Now I don't regret, these guys have amazing services and hospitality.Dr.Rajasri mam was very polite and friendly she was very helpful for my wife at delivery time and other doctors and health workers are so nice and helpful, frequent checkup on baby. Last part is the catering services, very decent food and hygienic and polite staffs and they give food at timely.nurse jaya was very helpful to my wife while staying.i strongly recommend this hospital for those who need normal delivery for ur partner 😊
    3 people found this review helpful 👍

  • 5/5 Yathish M. 6 months ago on Google • 32 reviews
    We just got our Angel delivered in cloudnine T-nagar. This is one of the hospitals where everyone does their job with utmost care and affection... I want to take this opportunity to thank few who made this memorable. Starting with the Fertility department, we consulted Dr.Sathyabalasubramanian who is one of the best doctors we have ever met ... He guided us in the right direction through out our journey and had been patient answering all our questions...if you ever want to choose cloudnine, don't miss to consult him ... He has a very good team of nurses who are responsive and approachable. Our Scan doctor was Dr.Swathi who was assisted by Mrs. Kodhai ... they always welcome you with a bright smile which gives a positive vibe everytime you visit... My wife had never been comfortable with anyone else... We had a normal delivery where Dr.Sathya was assisted by Dr.Prakruthi and nurse Nisha who has been very helpful through the labour... Lamaze (Breathing techniques) were taught by Physiotherapist Pragnya which helped Pain management during labour. Post delivery experience has been memorable.. Mrs.Deepa from housekeeping has been helpful and she took care of my wife for all her morning routine. All members of the house keeping were waiting to help and were polite. Cloudnine Cafeteria has been good... patients would get 3 course meal as per the dietician advice delivered to the room on-time as part of the package. Vinod and Ezhumalai from Cafeteria would just wait for the food order and get it delivered to the room. They make sure all customisation that we ask is taken care while ordering the food.. Billing department is also good... they would let you know the bill amount well in advance and provide a detailed breakup so that if you have any concerns , you can approach them to clarify. It will not take more than 10 minutes to close the bill and get the full summary. Finally, I want to thank Rosalin for providing us the financial councelling which helps you to be prepared.

  • 5/5 Remo M. 2 years ago on Google
    Hello, we had our first child in cloudnine hospital on sept 20th. I really had more complications in my pregnancy from the starting .But I reached India on my 6th month of pregnancy.After reading all reviews of hospital ad all Doctors. I selected Dr.Rajasri mam she gave us more hope and postive vibes, she is always stick to her protocol,she is very straight forward person.This gave me more positive to be strong. And I was throughout helped by Ramaya sister for all my appointments,baby management classes and alloting my hospital rooms . I'm very happy with pediatrician Dr.Ramkumar sir ,he is very good in explaining all thing about baby health ad as our first child we have more doubt about handling baby ,he is ready to answer for all my questions even in his busy time..We had Only discomfort on front desk office / billing counter as only 2 people are handling bill section thus it take more time to have billed for each and everything.
    2 people found this review helpful 👍

  • 5/5 Immanuel J. 1 year ago on Google
    Excellent medical facilities and services. Maintained cleanliness and very hygienic. Good infrastructure with proper ventilation facilities that helps fast recovery. The staffs are very polite and friendly. Best medical treatment at affordable rates. Cloudnine Hospital is one of the best Hospitals in Chennai.
    2 people found this review helpful 👍

  • 5/5 Benet J. 2 months ago on Google • 6 reviews New
    Our heart filled thanks to Cloudnine hospital for giving us the hope of our life ! Dr.Sathya - The person who gave us confidence and helped us to come through the struggle we faced 6 years and through his treatment we are blessed with girl baby. Thank you so much Doctor , only thanks isn't the word it's an emotion. Without people mentioned below we wouldn't have survived throughout this journey thank you so much for each and every nurses , scan department, fertility department and admin of cloudnine and also the reception ppl helped us on timely manner whenever we reach out to them. Our experience in cloudnine along with these precious people took us to next level frm couple to parenthood. LDR experience was one of the moment to treasure it in our lives thank you for the best care given to us by DR.Sathya , Dr. Bhuvaneshwari, sis. Tamil , elakiya, Nisha , Lakshmi, dhakshyani. Special thanks and love to sister Dhakshyani in OT who is our angel and stood by our side and guided us in all areas when we were emotionally n physically down and really we were blessed to have her with us all through our pregnancy Journey. Thank you Sister. Duty doctors and assistant doctors: Bhuvaneshwari,Varnika ,Prarthana, kowshika ,Pragaratna ,Anbarasi helped us by giving us the best care 24/7 especially weekends Scan department : Dr.swathy was my energy booster on each of my scans thank you so much 🙏 Dr. Kavitha giving us energy by showing us our baby on screen in each important scans like NT Scan , anamoly Scan , Growth scan And giving us confidence. Gomathi ,kothai , Saranya for assisting in scan room. Fertility department : Saritha , Roselyn, Kavitha V and - Thank you so much for your care and support you guys showed me for my every visit. Duty Nurses : Malu, Archana, Sudha, Jaya, Suganya, Muni , Jaice, Abitha, Mathavi ,Jayachitra, Kowsalya, Ranjani , Vinitha , Sinthiya , Thilaga - Thank you for your timely support all throughout post delivery days by taking care of me and my baby girl. Physio & Lamaze Session - Dr.Praganya - Thank you doctor for your support and really your guidance in Lamaze Session helped me in LDR to deliver the baby safely. Dietician - Haripriya - Thank you for your ideas and guidance to have a balance diet in my pregnancy. Lactation - Mercy - Thank you so much for your support in guiding how to feed the baby , the day after delivering the baby is very crucial and emotional days in which surely lactation doctor plays a major role Pediatrician - Dr.Vignesh Thank you so much for guiding us till date by suggesting what is best for my baby Dr.Joni - Special thanks to you Doctor for your encouraging words and prayers which is mostly needed for a pregnant lady. House Keeping - Kuna , Durga , Anjali , Jagadha , Latha , Baby Rani , Maheshwari , Allamalu - Very special thanks to all of u for keeping us safe from all infections by doing all ur duties without any delay. Cafeteria - Dhanush & Ganesh -Thank you for providing us timely diet foods for the patient and also for the quick service throughout midnight whenever it's asked for. Admin - Anusha , Preethi, Arun , Ajith , Sofia - Thank you so much each one of you for considering all our queries and addressing it on timely basis and giving quick solutions . Much Appreciated. Special thanks to Anusha for having us addressed with all queries and always reachable through phone . Last by not least all securities infront gave us support in emergency parking and as well as helping to get inside the car with the baby in tummy and as well as out the tummy !!! Thank you all Anna’s. Our heart felt thanks to Cloudnine hospital for providing such a best service and surely we would recommend to our friends and relatives.
    1 person found this review helpful 👍

  • 5/5 NAFIZA P. 4 months ago on Google
    I had an incredibly positive experience at Cloud9 Hospital while delivering my baby boy. Dr. Joni Patricia provided exceptional care – she was not only professional but also friendly, making me feel at ease and addressing all my concerns with expertise. The room service and the staff nurse, particularly Jaya, were outstanding in their roles. Overall, the service was exceptional, and I highly recommend Cloud9 Hospital for their excellent care and attentive staff.
    1 person found this review helpful 👍

  • 5/5 Israa S. 6 months ago on Google
    Cloudnine hospital has been a good decision for my pregnancy and delivery. The staff are helpful and they respond to our queries at the earliest. The delivery experience in this hospital is quite good. Especially the LDR nurses attend to you at all times and are very helpful, patient and supportive through those difficult painful hours of labour. And even post-delivery, the nurses and the housekeeping staff were always around to help us with anything during our 3-days stay. The physiotherapist, lactation consultant and the dietician were pretty good too and they gave me a ton of useful advice, exercise and diet charts to help me through my postpartum recovery. The lactation consultant especially was very helpful. It's really good to have someone so knowledgeable to help you with lactation and clear your doubts especially if you are a first-time mother and are struggling with it. To sum it up, the hospital has been a comfortable experience for me that I would surely recommend.
    1 person found this review helpful 👍

  • 5/5 sambandham r. 7 months ago on Google
    Amazing hospital with very helpful staffs that always make us feel positive. All the time greeting with a big smile and asking about whereabouts with so much care. Special mention to Dr. Sathya, Dr. Anjali Sathya, Dr. Kavita, Dr.Swathi, technician Gomathi and Kodhai (scan centre), sister - Blessy, Kavitha, Saritha and Ramya for always bringing smile of my face and making me feel good. Executives Priya and Ramya did a great job in conducting really good ANC and MBA classes which was very useful as new parents. --Edited on September 11th 2023:-- Delivered a baby girl vaginally. The entire ward and rooms staff was par excellence. Initially i thought the hospital staff would prefer c section but the entire team was very encouraging to try for normal delivery. Special mentions to - Dr. Prakruthi and nurse Nisha who constantly pushed me to deliver my baby girl naturally. Nurse Nisha was so positive with her words of encouragement that helped me so much during my labour pain time. Biggest thanks to both. Thanks also to the below doctors, nurses and staffs for making my first birthing experience so great Dr. Varnika Dr. Prarthana Dr. Senthil VS Dr. Abdul Dr. Vignesh Vendamani Devi Kalai Jayachirtra Latha k Baby Rani Sudha Ranjini Durga Parvati
    1 person found this review helpful 👍

  • 5/5 Sridhar T. 2 years ago on Google
    Wounderful hospital with best patient care and service.The ambience make you feel the more positive and energetic.In a sentence simply super.
    1 person found this review helpful 👍

  • 5/5 Iniyan A. 2 years ago on Google
    We fully satisfied with all service,planned diet food for mother every hours,and good house keeping,and all attender..THANK YOU CLOUDNINE for memories in your hospital.
    1 person found this review helpful 👍

  • 5/5 arockia l. 11 months ago on Google
    Thank you Cloudnine for the wonderful experience. Special thanks to Dr. Joni madam for bringing my angel to the world. She was available whenever needed and taken good care of my wife all through the maternity phase. During delivery she was the pillar of support for my wife. Never had any regrets till now. Thanks Anushya for support in arranging appointments and coordinating everything. Thanks all support staff for serving with a smile. Thanks to Maheshwari Latha and Nirmala. We booked suit room package..very big room..comes with candle light dinner and car decoration..
    1 person found this review helpful 👍

  • 5/5 Deepak R. 1 year ago on Google
    Recently had our new born on September 2022. Happily delivered with baby boy !! We had our complete pregnancy journey at Cloudnine, T.Nagar. Even we made our pre-booking too earliest as we were too comfortable with our Doctor (Dr.Rajasri) and support staff (Ms. Ramya, Ms. Priya) both were so supportive from our initial check up till discharge. Cafeteria, House keeping, Security guards, Nurses were so kind throughout our admission time out there for four days. Recommending the hospitality services satisfactorily!!
    1 person found this review helpful 👍

  • 1/5 Merlin Riya D. 1 month ago on Google • 6 reviews New
    My sister in law done treatment here.... At 8month she get pressure so suddenly doctors done operation.... At that time she died but doctor told lie to us that she went unconscious then they shifted to another hospital 6days she in coma on 7th day she died.... Two win babies also died No proper treatment and care....

  • 5/5 Soumalina S. 1 month ago on Google • 3 reviews New
    Following the recommendation of Dr. S. Rajeswari Madam, my journey at Cloud Nine Hospital was nothing short of exceptional. From the outset, Mr. Zaffar's assistance in navigating delivery packages and facilitating our hospital room booking to smooth discharge was invaluable. His dedication ensured our experience was seamless.The commendable service extended beyond administrative support. The medical assistants and housekeeping staff excelled in their roles, with special recognition to Sudha sister and Ms. Gomes for their unwavering support. Their care truly made a difference during our time at the hospital.Moreover, the proactive efforts of Mr. Zaffar and Mr. Stephan in updating our baby's name on the birth certificate exemplify the hospital's commitment to comprehensive care.In summary, my heartfelt gratitude extends to all the nursing home staff, cafeteria service, and food service team at Cloud Nine Hospital. Their collective efforts created a supportive and comforting environment during a significant life event.

  • 5/5 Vinodhkumar R. 1 month ago on Google • 3 reviews New
    I recently had the joy of welcoming twin baby girls into our family at Cloudnine Hospital in T.Nagar, and I can't express enough gratitude for the exceptional care we received from start to finish. Every aspect of our journey, from the expertise of the doctors to the warmth of the support staff, exceeded our expectations. First and foremost, a huge thank you to Dr. Sathya Balasubramanyam, whose expertise and guidance as a fertility specialist made our dreams of parenthood a reality. His dedication and compassionate care truly made all the difference. Dr. Ramkumar U, our pediatrician, demonstrated an unparalleled level of skill and attentiveness in caring for our precious newborns. His expertise and reassuring presence were invaluable during those early days. Dr. Swathi and Kodhai sister, who took care of the ultrasound scans during every visit, deserves special recognition for her positivity and support throughout our journey. Her reassuring words and compassionate care provided comfort to my wife during each appointment. The fertility team nurses, including Blessy, Saritha, Kavitha, and Ramya, played a vital role in our journey to parenthood. Their support and guidance were invaluable, providing us with the care and reassurance we needed every step of the way. Triage Nurse Devi L also deserves recognition for her excellent support during our time at the hospital. Her professionalism and care were evident in every interaction, providing us with confidence and reassurance during critical moments. The NICU doctors and nurses deserve special recognition for their unwavering commitment to our babies' health and well-being. Their expertise and round-the-clock care gave us peace of mind during a challenging time. I also want to extend my gratitude to the entire ward nursing team, especially Jaya, whose kindness and professionalism made our stay comfortable and reassuring. The housekeeping staff, including Dhanalakshmi, Baby Rani, Uma Maheshwari, Durga, Anjali, and Vijayalakshmi, went above and beyond to ensure our surroundings were clean and comfortable, allowing us to focus on our newborns without worry. A shoutout to the cafeteria team, particularly Vinoth, for providing nutritious meals with a smile, and to the GRE team for their assistance and support throughout our stay. Lastly, a big thank you to the pharmacy team, especially Vijay and Basheer, for their efficiency in providing medications and supplies when needed. Overall, the entire team at Cloudnine Hospital in T.Nagar exemplifies excellence in healthcare. Their dedication, professionalism, and genuine care made our experience truly memorable. We are forever grateful for the outstanding care we received. Thank you once again Cloudnine T.nagar team From :- Manjula Gunalan / Vinodh Kumar Rajendran

  • 4/5 harika r. 1 month ago on Google • 3 reviews New
    Our daughter was delivered at Cloudnine Tnagar under the expertise of Dr. Nazira who made us feel comfortable throughout the journey. She is friendly, answered all our questions and shared timely advices to ensure a safe delivery experience. Special thanks to Sofia Mam who helped organise our journey from admission until discharge. I would also like to thank Physiotherapist Roshini for guiding me back to mobility with her expertise after my C-Section. She patiently waited for me pick up pace at my comfort without rushing me into process. Dietician Haripriya is polite and walked us in detail on postpartum diets. She also clarified food myths around postpartum diets which was helpful. Cloudnine team of Duty Doctors and Nurses are dedicated. They monitored me constantly and ensured my medication was timely taken. Nurses helped feed and bathe the baby. They also taught us how to handle the baby. They helped co-ordinate with housekeeping and cafeteria when needed. Cloudnine cafeteria services is good. Cloudnine housekeeping staff are kind and timely serviced the room. Few points of improvement would be the response time of the sisters can be improved. Though all nurses were cordial, it appeared to me that they were short staffed and hence that led to delayed response times which needs to be improved. There were mosquitos in the room especially during evenings. When requested for a Mosquito net for the baby bassinet, the net provided was too big not solving the purpose. Management needs to take adequate steps to keep the rooms Mosquito-free.

  • 5/5 Sarika S. 3 months ago on Google New
    Fantabulous hospitality. Really pleasure on selecting Cloudnine hospital for my 1St delivery, from the admission to discharge the nurses were so helpful and they patiently handled me even though we called their help frequently during midnight. Special mention to Dr.Keerthana Rajasekaran, was totally happy and satisfied on selecting her as my as gynaecologist. She had patiently explained each and every query I asked for throught my pregnancy. My pregnancy journey is awesome only because of her. She went down to my wavelength and explained each and everything in a clear manner. I was very anxious at the labour ward, but she is the one who patiently handled me and made my delivery experience totally worth. The positive vibe I'm getting from her is can't able to describe in words. She is the main supporter from the admission to discharge. Was totally happy on selecting her as my gynecologist and I will definitely miss the visit. Thanks Cloudnine & team. Special thanks to Dr.Keerthana Rajasekaran & Dr.Bhuvaneshwari, physiotherapist Dr.pragnya, and lactation consultant Dr.Mercy Nixon and pediatrician Dr. Ramkumar. Awesome coordinator Ramya, Priya. Throughout my pregnancy they helped us in fixing the appointments and so on still now they are helping us such a great gesture.

  • 5/5 gayathri c. 6 months ago on Google
    We are very grateful for cloudnine hospital. we r blessed with boy baby . Thank you so much doctor and sister blessy, sister saritha, and Roslin mam who was with us for the entire journey of pregnancy and delivery. They were very friendly and their care took us ease for the entire journey.

  • 5/5 surya m. 5 months ago on Google
    I had been admitted at Cloud nine for a problem and the nurses were all very helpful and knowledgable. The housekeeping staff were especially so kind and went out of their way to make me feel cared for. Special thanks to Maheshwari and Uma Maheshwari akka for taking exceptional care of me.

  • 4/5 Catherine L. 6 months ago on Google
    I would like to rate 4/5 The first star is for the gynaecologist Mrs.Joni Patricia who is know for her humbleness & patient friendliness. Very much understanding and leads us into right direction. Second star is for the house keeping Mrs. Parvathi & Baby took a very good care of me and helped us to stay hygiene. They both were very much available and never hesitate to serve. ho was with till the last day of discharge. Fourth offers and coupons given during pregnancy. I also like to mention I dint like the food very poor quality and the time they follow for the patient is worst . Canteen could have been better .

  • 4/5 Usha M. 3 months ago on Google New
    My pregnancy journey strts here with Dr.sathya went supr easy. Sister from dr satyasir opd and sis from ward sisters all given wonderful support before and after delivery and sis jaya her teaching skill was amazing during my labour time and breast feeding time thanks to nisha sis for her guidance in right time Dr vignesh (pead) and his team was very kind very supportive for us. House keeping team was excellent with staffs named dhanalakshmi uma gunam Rita OT .Thanks to cloudnine management and team.

  • 5/5 Shaffi .. 9 months ago on Google
    Hi am Afreen Shaffi thank you to cloudnine for the beautiful experience and special special thanks to Dr. Joni madam truly caring.. Housekeeping service is very good clean and clear the room time to time and the service persons in the name of Isaimozhi, Deepa, Nirmala and Jayalakshmi, so polite and good works. And thanks to Anushya madam for supporting for arranging lab testing and coordinating everything… Once again special thanks to Dr.Joni madam for bringing my IZZA MARYAM in the world.

  • 5/5 Deepa L. 11 months ago on Google
    Hello, I had opted for a home service for my daughter's Ears piercing procedure. The Nurse( Miss. Metilda Jessy) who had come to my home was so polite and humble. The nurse had done my daughter ears piercing, in a well manner without any hurry. Explained well about all other steps to be followed after Ear piercing. It was very convenient for me. Also it is very easy to book an appointment. Totally I am very happy about the home service of Cloud nine Hospital. Thank you for the home service team.

  • 5/5 Deena G. 3 months ago on Google New
    My first baby born here😍 I would like to thank all the Doctors, sisters and house keeping staffs. 1. Special thanks for Dr. Sathya Balasubramaniam. 2. Wonderful support from Jaya sister and few other sisters as they teach more informative points about delivery and handling new baby. Also, very kind and provided enough support which gives me more comfortable here. 3. From housekeeping (Mageshwari, Dhanalakshmi, Anjali and Gunavathi), they are very kind and support for all kind of needs without any hesitation. Thank you for all your support🤩

  • 5/5 Swathi R. 3 months ago on Google New
    Had delivered my first baby here. I would reccomend this as one of the best hospital. 1. Highly qualified team of doctors who are available 24/7 for assistance. 2. Excellent customer relation staffs, a special mention to Ms Roslin who had been there throughout my journey. 3. Nurses from all the dept for continuous monitoring and support. 4. Finally, not to forget all the housekeeping staffs for best service (Especially Uma Maheshwari, Baby Rani and Jayalakshmi)and other admin staffs.

  • 5/5 Sathish K. 10 months ago on Google
    We consulted Dr. Joni Patricia mam for my wife's pregnancy. From day 1 itself mam took special care for us and guided us excellently throughout our maternity journey.. Mam is always helpful, attentive to our problems and very proactive in finding the problem and providing the treatment. Mam never hesitated to help us even on the late hours. We made a right choice to consult Dr. Joni mam and would recommend her to anyone who is in need to visit the best gynaecologist in the city. With the excellent guidance of Joni mam, our little bundle of joy born on May 12, 2023. We are always grateful to mam and would like to have a friendly visit whenever we go to hospital..

  • 5/5 Manikandan C. 2 years ago on Google
    Ideal place to be in for maternity. You will have guidance and support all times whether you are going for check up or delivery. My wife's first delivery was in SRMC so I exactly know the difference in approach (they are also quality hospital but over crowded and strict). Dr. Joni has guided us throughout and waited patiently for normal delivery. Priya from customer support was fabulous and everyone in hospital as well.

  • 5/5 Syed M. 2 years ago on Google
    Totally worth the service .. would like to thank doctor nazira and her staffs, particularly anushya from day 1, she was very supportive .. variety of consultants to assist as well.. good house keeping team to keep the environment so clean during pandemic..

  • 5/5 Surya C. 2 years ago on Google
    I went to cloudnine for my 1st pregnancy and with the help of all hospital staffs and coordination successfully delivered the baby naturally. It's one of the best places for maternity services in Chennai.

  • 5/5 basudev k. 2 years ago on Google
    Best Maternity Hospital and very good service. Very good care from Doctors as well staffs.

  • 4/5 Baraneswaran V. 2 years ago on Google
    Dear All My Special and heartful thanks to Dr.Uma, Dr.Ramkumar,Dr.Vignesh,Dr.Umesh, Dr.Haritha,Dr.Yalmozhi Nurses : In NICU Preethi , Nithya,Shenbaga valli ,Vetri, Shalini, Anjali,Amala ,Jaya chitra,Durga, Nurses: In 2nd Floor Archana & Sudha only . Housekeeping in NICU : Latha Akka ,Vadivu Akka,Amaravathi Akka Admin : Mr.Senthil & Ms.Nithya This is Baraneswaran and we blessed with baby boy on 15th August 2021 at Cloudnine Chennai. It's a high risk delivery and our baby is extreme IUGR baby born weight of 960gms and kept in NICU for 48 days. First and foremost Dr.Uma madam who taken care delivery very safely and it's a normal delivery. She is one of the best and positive person who supported us from very beginning. She is god for us without her positivity this delivery would have not happened. I strongly recommend her as we feel safety from the very beginning. Coming to NICU duty doctors, nurses, housekeeping personals are awesome they played the role of both mother and father when our baby was in NICU Dr.Haritha , Dr.Yalmozhi, Dr.Umesh Nurses Preethi Nithya Shenbaga valli they are really awesome ,48 days with their close care and follow-up our baby turned well. Paediatrician Dr.Vignesh & Dr.Ramkumar monitors our baby with special care and with proper daily updates about our baby. Administration Mr.Senthil is such a supportive person from day we visited hospital and till date and it's continuing , such a nice person . Nurses (except NICU) need to focus more on patient care and service level to be improved. And maintenance of the hospital looks good but it's not actually good as it looks outside. Billing is quite costlier almost we spend 8.5 lakhs(91k for delivery alone) for delivery and NICU , please consider if possible. Thanks V.Baraneswaran

  • 5/5 Shreeshan S. 2 years ago on Google
    Had a really good experience with the Cloudnine hospitals, Chennai. The doctors, nurses (special mention to nurse Lakshmi) and housekeeping staff took very good care of my wife and baby. They made the initial days so much easier. The food provided is tasty and very nutritious. They customize and provide food as per dietary restrictions of the patient. This was a huge blessing for us. A special mention to our customer service representative Anushya, who has been a wonderful help and immensely supportive throughout our pregnancy journey. She made our life so much easier and took personal interest in checking up on us even during off-work hours. She is highly recommended.

  • 5/5 Prabin S. 2 years ago on Google
    The doctors and sisters are kind to handle the delivery. The admin are really helpful in booking appointments. The COVID-19 protocol were strict and ensured safety of the visitors. Kudos to the management.

  • 5/5 Ayan S. 2 years ago on Google
    One of the best hospital for fertility and maternity. Doctor Sathya is too good. Also the nurses and administration are very helpful. Overall a to go place for fertility and maternity related things.

  • 5/5 monu s. 2 years ago on Google
    Had my 2 Deliveries in cloudnine. It was normal Delivery. Thanks to DR. RAJASRI Mam. She is a wonderful woman, so caring and helped me a lot all through my trimester. Need to thank many people, let me start one by one. CRE Ramya - who helped lot on my consultation, scan and Room occupancy. It made us easy to complete things on time. Housekeeping incharge Nithya - she did her job very well. Whenever we need a service she sends a person immediately to clean the room. Housekeeping Staff Nirmala - she is another mother, who took care of me so well. Giving bath, dressing up, giving sit out and arranging beds, she did all the services very well.

  • 5/5 Shaik S. 2 years ago on Google
    One of the best decisions we made. Had an amazing experience with Dr. Vidhya and the entire staff. She is very polite and patiently handled all our queries. Though they were aware that I will deliver the baby at my mom's place, I never felt any disparity in the services offered. The overall ambience of the hospital is good too. Highly recommended!!

  • 5/5 Durga M. 10 months ago on Google
    #Cloudnine# Really cloud nine is emazing.. Good team support and happy environment.. good vibes. here doctors and staff are good.. Here specially provide best care for maternal and child..

  • 5/5 Vijikrishnan J. 10 months ago on Google
    Went to cloudnine hospital for my delivery.The services and staffs and doctor experience are perfect to the corner,the way staffs taking care of baby and patient was perfect.. especially need to thank ( Jaya nurse) in second floor she was very caring and friendly towards me and especially (devi nurse) during my labour pain ,she was very supportive and encouraged me till my birth section.and need to thank all the nurses in NICU who are really an shining stars for the babies over there.

  • 5/5 Monisha S. 1 year ago on Google
    I recently had the pleasure of being under the care of Dr. Joni at Cloud Nine Hospital in T Nagar, and I cannot thank her enough for the safe delivery of my baby. Dr. Joni was incredibly knowledgeable, kind, and patient throughout the entire process, and she made me feel comfortable and confident every step of the way. The facilities at Cloud Nine Hospital were top-notch, and the entire staff was friendly and attentive. From the moment I arrived, I knew I was in good hands. Dr. Joni's expertise and professionalism were evident from the very beginning, and I always felt like I was in the best possible care. She answered all of my questions and addressed any concerns I had with patience and empathy, and she worked tirelessly to ensure that my delivery went smoothly. I cannot recommend Dr. Joni and Cloud Nine Hospital enough. They truly went above and beyond to provide me with the best possible care, and I am grateful for their support and expertise during such an important time in my life. Thank you, Dr. Joni and Cloud Nine Hospital!"

  • 5/5 Vinod Kumar K. 1 year ago on Google
    I am writing to share my recent experience at Cloud Nine Hospital in T nagar, Chennai. My wife and I had a great experience in this hospital. The doctors (Dr. Vidhya), nurses (Devi and supporting team), physiotherapist (Pragnya) were very professional and provided us with excellent care during baby delivery procedure. The procedure went smoothly without any problems. Ramya helps in admission and cost negotiations. Served quality food from cafeteria (Dinesh, danush & Shekar) Housekeeping team (Jagadha, Reta & Latha) provide good service. I may missed many of them names. But a big thanks to everyone 🙏🏻 🙏🏻 🙏🏻 Whatsoever, we felt extremely comfortable with our stay at the hospital as the staff went above and beyond to ensure our needs were met. We are so glad that we chose this hospital for our baby’s delivery, and I would strongly recommend it to anyone who is looking for a safe, reliable and high-quality medical facility. Thanks again to Dr. Vidhya & cloud nine T- Nagar Chennai 🙏🏻

  • 5/5 Shabu B. 9 months ago on Google
    I had my delivery at Cloudnine hospital T.nagar. It was a wise decision that I made at last moment to switch here. My Greatest and heart-full thanks to Dr. Nazira Sadique and team such a humble and good souled doctor. During my surgery she and her team were so supportive and took great care of me and my baby. It’s a lucky hospital for me too - my greatest wish i had a baby girl❤️. During stay i had a good support from the entire staffs of cloudnine. Thanks to all the nurses and admin team for guiding us and taking care, especially the housekeeping team were really good - Mrs. Jagartha, Mrs. Latha, Mrs. Durga and Mrs. Baby Anjali they were available all the time to keep our rooms clean and tidy. Thank you Cloudnine hospital for providing us a good hospitality and feel at home atmosphere. I highly recommend all preggy mommies ❣️to have ur safe delivery here and cost wise also reasonable in comparison with all the other high end hospitals in the city. Thank u team❤️ Regards, Shabana Britto

  • 5/5 Afrose f. 5 months ago on Google • 1 review
    We just got our Angel delivered in cloudnine T-nagar. This is one of the hospitals where everyone does their job with utmost care and affection... I want to take this opportunity to thank few who made this memorable. Nurses and housekeeping always come with a bright smile which gives a positive vibe everytime you call them. Post delivery experience has been memorable.. Mrs.Maheshwari from housekeeping and All members of the house keeping were waiting to help and were polite. Cloudnine Cafeteria has been good... patients would get 3 course meal as per the dietician advice delivered to the room on-time as part of the package. Dhanush and Dhinesh Kumar from Cafeteria would just wait for the food order and get it delivered to the room. They make sure all customisation that we ask is taken care while ordering the food.. Nurse department is also verygood...especially Kaushi, suganya and Jaya nurses were very kind and polite 💕 Thank you Cloudnine
    1 person found this review helpful 👍

  • 5/5 Manju V. 1 month ago on Google • 2 reviews New
    Welcoming my twin baby girls into the world at Cloudnine Hospital in T.Nagar was an experience filled with gratitude for the exceptional care we received. From the very beginning, the journey was guided by incredible professionals who became more like family to us. Dr. Sathya Balasubramaniam, our fertility specialist, played a pivotal role in making our dream of parenthood a reality. His expertise and compassionate approach made a significant impact on our journey. Dr. Ramkumar, our pediatrician, was not just a doctor but a source of reassurance and support during those early days with our newborns. His attentiveness and care made all the difference. Dr. Swathi, along with Kodhai sister and Gomathi sister, who conducted our ultrasound scans, were a constant source of positivity and encouragement throughout our pregnancy. Their words of reassurance meant the world to me during each visit. The nurses from the fertility team, including Blessy, Saritha, Kavitha, and Ramya, were more than just caregivers; they became confidantes who provided unwavering support and guidance throughout our fertility journey. Devi L, our triage nurse, was a pillar of strength during our time at the hospital. Her professionalism and care were evident in every interaction, providing us with comfort during challenging moments. The NICU doctors and nurses were incredible in their dedication to our babies' health and well-being. Their round-the-clock care gave us peace of mind during a challenging time. Jaya and the entire ward nursing team were like family during our stay, providing comfort and reassurance with their kindness and professionalism. The housekeeping staff, including Housekeeping Supervisor Ishwarya, Dhanalakshmi, Baby Rani, Uma Maheshwari, Durga, Anjali, and Vijayalakshmi, made our surroundings clean and comfortable, allowing us to focus on our newborns without worry. Vinoth and the cafeteria team ensured we were well-nourished with nutritious meals, and the GRE team provided assistance and support throughout our stay. Lastly, Vijay and the pharmacy team were efficient in providing medications and supplies when needed. Overall, Cloudnine Hospital in T.Nagar provided not just medical care but a supportive and nurturing environment for our family. The genuine care and dedication of the entire team made our experience truly memorable, and we are forever grateful for their exceptional care. From : Manjula Gunalan
    1 person found this review helpful 👍

  • 5/5 Juhi G. 2 months ago on Google • 1 review New
    I had a well and good experience in cloud nine hospital while my treatment . I'm much grateful to Dr. Joni Patricia who is very sweet and exceptional in taking care. Everytime making me feel ease during my hard time and addressing all my concerns with care. Special thanks to Ramya who helped us in many ways during my admission. The overall service of the hospital was excellent.

  • 5/5 Monu M. 10 months ago on Google • 1 review
    My wife delivered in Cloudnine under Dr Krithika. Doctor was super cool and was available at all times to clarify all our queries during the journey of pregnancy. The entire team of Cloudnine needs to be given a big round of applause for the level of service and care they provided. The Doctors, Nursing team, especially the Operation Theatre and NICU team, Guest Relation team, Security, Housekeeping, F&B, Pharmacy, Physio, Nutrition, and all other support staff were wonderful and provided an awesome service, something more than what we had expected. Thanks All!

  • 4/5 mohamed b. 1 month ago on Google • 1 review New
    When we decided to move from Dubai during the 7th month of pregnancy, we were initially a bit confused about choosing the right doctor and a good hospital with world-class facilities, similar to what we had in Dubai. After a lot of self-research, we ended up choosing Cloud Nine Hospital, T Nagar Branch, with Dr. Johni Patricia. Recently, our baby boy was born very healthy, despite my wife facing numerous pregnancy-related challenges. First and foremost, I thank the Almighty god , and then our guardian angel, Dr. Johni Patricia, for everything she did for my wife from day one. She is highly experienced, positive, and caring. Her friendly demeanor provided us with comfort, and her positive words and her amazing prayers meant a lot to us, reassuring us that we were in good hands. Secondly, the physiotherapist Mrs. Rohini ,who assisted us in the labor room provided us with immense guidance and support until the final moments, helping my wife achieve normal delivery. All other duty doctors and nurses were incredibly professional, helpful and comforting. Since the hospital specializes in maternity and delivery, we experienced a great deal of comfort and peace of mind. The rooms and other facilities are truly commendable. I am forever grateful and respectful towards the housekeeping team - Baby Rani, Dhanalakshmi, Durga, Uma, and Anjali. On the downside, the hospital's administrative system is the worst I have ever seen. It's always a struggle to track our payments and medical records. We constantly have to show payment vouchers and records, and sometimes it's even difficult for them to identify us. I always wonder why a small grocery shop can efficiently track their customers with just a registered mobile number, whereas this hospital, despite having world-class facilities, has such a complicated and unfriendly system. Secondly, we wanted to store the stem cells of our baby, which should ideally be done within the first 2-3 days. However, due to a lack of coordination among the responsible staffs, this process was delayed by more than 8 days, Eventually making it impossible for us to store the stem cells, which left us quite disappointed.

  • 5/5 Manju K L. 1 month ago on Google • 1 review New
    Thank you and your team for the kind support especially Dr.Joni .thank you Ms.Ramya CRE She is very cooperative staff and understands patients problem very well.highly recommended for my friends and family.

  • 2/5 Devika B. 1 month ago on Google • 1 review New
    My experience with cloud 9 was horrible!!I just feel that they are a bunch of money minded people…. Their only concern is money and not patient. Myself being a doctor…. Found it very strange to have experienced such a behaviour from the staff…especially nurses in the front desk!! They are arrogant and ask for payment first even if we say it’s urgent… i was bleeding need to do scan first. And also radiologist did not do the scan it was done by someone who has a degree in Msc sonology and the billing was done in the name of radiologist!! Unethical behaviour from the hospital side! Poor Pateints are not aware of the fardulence. Now i have decided not to go back to this hospital.

  • 5/5 muthu k. 1 month ago on Google • 1 review New
    Very excellent service


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