Pothys Hyper image

Pothys Hyper

Shopping center

😠 WORST CUSTOMER SERVICE👎👎👎 Horrible attitude of the staff right from the security person at the parking to the salesman to the billing counter staff. Parking fee is waived only if you purchase for Rs.500 compulsorily or else you need to pay money. The salesman in the 1st floor section is extreme... People often mention good, quality, staff, shop, collection, Pothys, section, price, customer, service,


Address

No.84, 85, N Usman Rd, Postal Colony, T. Nagar, Chennai, Tamil Nadu 600017, India

Website

www.pothys.com

Contact

+91 80 6968 0296

Rating on Google Maps

4.30 (13.9K reviews)

Open on Google Maps

Working Hours

  • Wednesday: 9 AM to 10 PM
  • Thursday: 9 AM to 10 PM
  • Friday: 9 AM to 10 PM
  • Saturday: 9 AM to 10 PM
  • Sunday: 9 AM to 10 PM
  • Monday: 9 AM to 10 PM
  • Tuesday: 9 AM to 10 PM

Featured Reviews


Frequently mentioned in reviews: good (19) quality (16) staff (15) shop (15) collection (15) Pothys (14) section (13) price (13) customer (12) service (12)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Akshaya 9 months ago on Google
    WORST CUSTOMER SERVICE👎👎👎 Horrible attitude of the staff right from the security person at the parking to the salesman to the billing counter staff. Parking fee is waived only if you purchase for Rs.500 compulsorily or else you need to pay money. The salesman in the 1st floor section is extremely rude and does not want to show any collections. They simply keep folding the clothes even when the customer is still waiting. On a Sunday, the billing counter had just 1 staff and we had to keep waiting for a long time unnecessarily. Inspite of waiting, there is no queue or order for the billing and the staff are extremely rude and arrogant. First, learn to give basic respect to the customers. A shop cannot run for too long without the support and the goodwill of the customers. The size of the building does not matter with such horrible attitude of the staff inside WORST EXPERIENCE EVER 👎👎👎 WASTE OF MY TIME AND MONEY.
    5 people found this review helpful 👍

  • 3/5 BM 8 months ago on Google • 196 reviews
    Awesome collection of products on churidhars and sarees. They don’t carry any stitched silk churidhar - if yes will be great. Restroom seems a nightmare going from different floors - very small space to walk (even if u r less than 5 feet) and - this can be better for customer basic needs.

  • 5/5 Sachindri R. 2 months ago on Google • 173 reviews New
    A few days ago, we bought bags from Pothys on the seventh floor. We were really pleased with Ms. Thamizharasi's outstanding assistance and customer service in the bag sector. Thamizharasi patiently listened to our needs and demonstrated excellent customer service. She had flawless behavior and was very respectful. The store had a variety of bag options, and we ended up purchasing four! We purchased Aerolift bags, which are exceptionally durable and meet our requirements perfectly. The bags are lightweight, yet can hold a lot of weight. My mother, sister and I are currently using the bags and very happy with them. Thanks to Pothys for selling Aerolift bags and hiring employees like Ms. Thamizharasi. Would highly recommend visiting the store! Cheers

  • 5/5 PARTHA B. 1 year ago on Google
    Big multi floored shop mainly for dress materials. Huge stocks and staffs are cordial and cooperative. The price is also moderate and quality of fabrics are very good. The basement houses a super market with groceries etc. One stop shop for all one’s apparel requirements.
    2 people found this review helpful 👍

  • 3/5 Gopalakrishnan C. 4 years ago on Google
    Good place to shop clothes. Price: neither cheap nor costly. You always get good quality at a very reasonable price. Quality: value for money. Nice quality Variety: lots of variety Service: the staff is polite and good. So patient in showing the variety Cons: Parking
    2 people found this review helpful 👍

  • 5/5 Jagatheswaran P. 3 months ago on Google • 111 reviews New
    Good place for shopping. They have A to Z products available. They should improve the pricing just like croma, in Amazon the sound bar price was 7k but they are selling at 10k there should be a price match policy introduced for electronic products. And they should also sell auto mobile accessories like floor mats, visor and car accessories.

  • 5/5 Muhammad S. 3 months ago on Google • 29 reviews New
    After a long gap visited Chennai to buy clothes for kids....my first go to place was this Pothys only. entered and bought it within 10 mins..super fast... Wonderful buying experience assisted by Rajesh and Shakila...
    1 person found this review helpful 👍

  • 5/5 jazmina a. 2 months ago on Google • 3 reviews New
    Visited the Chudi - material section in the Half Saree area and was welcomed very well by friendly and amazing staff, Venda maam. She showed us all new arrivals and stayed with us until we exit the store. Even the collections in the store were new and amazing. Highly recommended <3
    1 person found this review helpful 👍

  • 3/5 Sankaranarayanan S. 1 year ago on Google
    Pothys is famous for their clothing and textile. As a Tirunelveli-an I believe in their quality but this hyper in Tnagar changed the way we thought. We went for kids clothing and found limited quality collection and mostly of low quality or not worth the price quality dress material. The staffs in the section also not much interested in sale instead they were keen in taging their name after we were finished putting our efforts in pulling out the dress. When we proceed for general home needs and stationery section the same happened and worst case the staffs were quarrelling and shouting at each other. The walking path to next floor was dumbed with carton boxes and stock materials ready for sale leaving no way for customers to walk. Billing staffs even don't have time to hear anything he himself activated an yellow card (who asked for this) and gave us. Really a worst experience. Pothys in the game of competition, is losing the name for their quality business.
    1 person found this review helpful 👍

  • 4/5 S P. 1 year ago on Google
    Great collections and varieties of dresses. The quality also stands good. The prices are tagged a bit high but if we look at the price we need to compromise ourselves on the quality and collections.
    1 person found this review helpful 👍

  • 4/5 Srikanth R. 2 years ago on Google
    Good place to shop for Vegetables. Seema to be 20 to 30% cheaper. They do give you free bags which are sturdy. If you take your own bags they give you extra points which translates to cash later. Parking next door available for two wheeler as well as four wheeler.
    1 person found this review helpful 👍

  • 4/5 Thenmozhi 10 months ago on Google
    Good service by the people working there....all products are available here like Saravana stores...bt everything is neatly arranged so that we can pick up products easily....
    1 person found this review helpful 👍

  • 4/5 Jaya S. 11 months ago on Google
    Pothys planned like saravanas stores, A to Z product available including fruits and veggies. Good collection and quality products. No too crowded, neat and clean environment. Has nice collection of kurtis and chudidar materials, kids collection.
    1 person found this review helpful 👍

  • 5/5 Surya 3 months ago on Google • 13 reviews New
    Hiii Guys I’m Surya A from West Mambalam. I have recently purchased from pothys hyper in the floors of 1,3,4,6 all of the floor’s customer service are excellent the way they receive the people is absolutely amazing and they will be with you until the purchase and make comfortable.Especially the floors 3,4 and 6 have excellent customer service. If you want buy ready made for low cost with a good customer service definitely you can visit the pothys hyper

  • 5/5 jaya l. 2 months ago on Google • 10 reviews New
    Ready made blouse section was Very good collection and good response from S. Bharathi. Such a wonderful collection.

  • 5/5 Aravind e. 2 months ago on Google • 9 reviews New
    Good customer service. Staff Sudhakar in kids section was very polite and courteous helped to choose a needed dresses available within their collections & also explained the offers.

  • 5/5 Rajalaksmi R. 2 months ago on Google • 7 reviews New
    Few weeks later i brought helmet Mr.siva he is very good .. showed all the variety with in our budget.. i brought..he is very helpful.. keep it up ☺️☺️☺️☺️..happy to do shopping

  • 5/5 Haranee K. 3 months ago on Google • 6 reviews New
    Good collection of dress material . Even though we arrived by closing time for purchase staff murali in second floor - kids section helped us a lot. Wonderful dedication from his side .thanks aot

  • 3/5 A R v. 2 months ago on Google • 5 reviews New
    Best spot for quick grocery shopping with ample parking space.only thing that needs to be improved is air quality and smell from cardboard boxes. Shopping experience: You will get personal assistance to be with you everywhere. Quality of products: 3/5 Variety: 3/5 Over all 3/5

  • 5/5 Karthi S. 3 months ago on Google • 4 reviews New
    Mr.Suresh Krishna in the electronic section, helped us with a complete product review, and requested higher officials for price reduction. Finally we bought induction and iron tawa at the best price. Finally we were satisfied, this is possible only because this person kindly asked our query in a peaceful way....

  • 1/5 venkiteswaran a. 4 months ago on Google • 4 reviews
    Poor customer service. Purchased a dress within 10 minutes but made us wait for around an hour for billing it because of technical glitch. No one knows how to resolve a problem when it arises and they give excuse as this problem has happened before. Think twice before going for purchase here.

  • 1/5 Naga Venkata R. 5 months ago on Google
    During rush hours provide parking for cars only.And others have to park at their own even so much empty space inside parking lot.

  • 5/5 Sriram G. 1 year ago on Google
    Very conveniently located textile cum super market. All household items are available. and staff are very courteous. Price range is also reasonable. I always chose this shop for textile shopping. You need not go by car to his shop. Because T Nagar Bus Depot is opposite and you can catch a town bus from the starting point with your luggage. Also Car park is arranged by this shop. This shop is having escalators for reaching all floors.

  • 4/5 VC K. 1 year ago on Google
    Lot of stuff one best thing is got parking space and price for budget families

  • 4/5 Shamima N. 1 year ago on Google
    Large shop, every lavel has different category of products. Ground floor has huge sharee collection of various price range. Also got kids, man's, home accessories and so on in different floor. I like the place but they should keep some english speaking salesperson. I faced difficulty to communicate with them.

  • 5/5 Abi J. 1 year ago on Google
    Good discount. Lot of choices. Professional staff.Lift and escalator available on all floors. Close to T Nagar bus depot. Overall good place for family shopping..

  • 4/5 BHAVAN KUMAR S U. 1 year ago on Google
    They have nice collection of things everything os available there,they have a separate parking area next to the shop for both 2 and 4 wheelers.the place is also not much crowded except the super market which is in ground floor,its actually very congested but not like other super stores in t nagar

  • 4/5 Beigoma Academy Random D. 1 year ago on Google
    Multi-storeyed building with big stock of dresses. The service is not at all good. The departmental store is congested.

  • 4/5 Uday S. 1 year ago on Google
    The best one for all the needs of both gents and ladies....even for kids and grand parents....... good collections ......

  • 5/5 hashley s. 1 year ago on Google
    Love their Saree collections. I always get my saree from here, let it be for family friends or gifting in any form, you can trust their saree quality, beautifully woven patterns and amazing price ranges. You can find almost all sorts of goods in an affordable price here.

  • 5/5 Karnagie P. 5 months ago on Google
    I will give this shop 5 stars I was sooooo impressed the moment I walked in. It's such a beautiful shop with the most friendly and helpful staff. The lady assistants looked soo graceful and elegant dressed in their sarries..what a warm welcome we received as soon as we entered the shop. One needs more than a day to do ones shopping in Pothys . Good quality and well priced . Whatbz variety Oh I got a discount without even asking. They even give you a good quality duffel bag for your purchases . that was not expected . Here in South Africa as you know you have to pay for your bags I was quite happy with my purchases ...was an incredible experience doing my shopping here . When you in Chennai Pothys is a must visit .

  • 5/5 Christo navamoney K. 1 year ago on Google
    Great collection I purchase for Christmas and New year all nice very good collection kindly visit and do purchase don't go for any local shops and waste your time come to this location and do your purchases at one stop. Warm thanks to pothys hyper

  • 4/5 Ramadatta N. 5 months ago on Google
    Very good place for middle-class people. The management can plan of easy billing and delivery system rather than long and time consuming process. Wash-rooms on all floors are very much needed as Pothys customers come from faraway places like Thiruvanmyur and Perungudi.

  • 3/5 Veerasundar K. 8 months ago on Google
    The experience was okay, parking is nearby however it's unpaved. The sales people was not motivated to sell items for some reason, they were mostly chatting with each other than showing us dresses (in the kids section, specifically). I had to remind them again and again to start billing.

  • 3/5 Uma M. 6 months ago on Google
    Pothys has good collection.always crowded. They have so many ppl working.also they give a sapling to the customers.last Saturday we did shopping. My husband had to wait outside. The area where they had placed the chairs were so dirty with so much litter of paper cups etc.it was so unhealthy to sit there. No dustbins .orkept

  • 3/5 Nivetha K. 1 year ago on Google
    Definitely no like before. Collections are very less when compared to few years before. Shop is just accessible when you reach tnagar via bus, since its very close to t.nagar bus stand. But you can have a nice walk to check any other collections in and around Ranganathan street.

  • 4/5 Arun P. 6 months ago on Google
    Wow, what a store! The high-end textile showroom Pothys is located in Chennai. The garment is made of top-notch materials. A friendly atmosphere, well-done renovations, modern billing procedures, safety precautions in the trail room, cashback on digital payments, etc. But many times, lift operators are missing. And they are using one strategy. After spending ₹5,000 or less on apparel, you will be granted a ₹200 voucher. Following that, we must choose at least ₹700 for a daily-use item; purchases of items for less than this amount are not approved. It will be deducted from the coupon with a value of ₹200. We must pay ₹500. The true value of the item is only ₹300 or less. In order to provide low-cost, poor-quality items, they are knowingly taking ₹500 from a single customer.

  • 5/5 M A. 1 year ago on Google
    Beautiful Collections!! Pleasant Atmosphere!! Be Happy!! Bring Happiness!! Bestowed With Elegance!! Endeavour All The Floors! There Is Something For Everyone!! Nice Memories To Recreate!! My Best Collections Of Shirting & Suitings All From One Shop Stop! ie From POTHYS ONLY! GREAT VALUE FOR MONEY! AND TIME!!

  • 4/5 R.B. K. 11 months ago on Google
    The prices are too high. They're providing books, when we purchase more than ₹1,000, which is a good initiation. Provisions are relatively costlier when compared to relative stores. Otherwise good services.

  • 3/5 Anand C. 10 months ago on Google
    Great Place for Shopping Varity of dress. Place for having refreshments for staff to be arranged. Very sad to see staff having tea and snacks in TOILET CORRIDOR. Give staff place to have refreshments. ENSURE that they do not have it in the TOILET CORRIDOR.

  • 4/5 surup k. 1 year ago on Google
    Good service. No crowded lift. Except not satisfied in the gift section. I purchased around 20K, but they say If you buy for 1500, we give 500 cash back. I think it has to be revised. Gift means employer wants to show some concern to customer, not to sell again the things.

  • 5/5 Sudha K. 1 year ago on Google
    Thank you Pothys Hyper for your friendly and helpful staff, and the huge variety of clothes. We will be back.

  • 3/5 Vinay D. 10 months ago on Google
    One stop for everything, best place to buy garments in bulk for family functions and festivals. Adding tax on top of MRP is strange and also don’t think everything is cheap here.

  • 4/5 Nikil J. 1 year ago on Google
    Good massive collection, almost all women items are of tamilian flavour. Good collection for gents. You can have wide range of items but branded items are few. If coming, need to satisfy with pothys own brand only. If looking for branded mens wear, look in other Pothys only .

  • 5/5 Fathima S. 1 year ago on Google
    My experience was so smooth and the customer service was excellent. In the clothes section, they showed me dresses with atmost dedication... For household items section also, the service was so good. Looking forward to visiting the shop again 😊

  • 4/5 KS 1 year ago on Google
    Recommend place to try the wrap coffee(Seems it’s not available right now). Here you can purchase vegetables/fruits and groceries at average cost not less than Saravana stores, Also cloths are available but the price are comparatively much higher than Saravana stores. Don’t ever buy Silk sarees in any of the Pothys branches, because the quality and purity of the silk sarees are low. If your budget is 30k - 40k and above then you can consider as one last option, but less than this amount you will not get pure silk sarees. Overall Experience: Infrastructure: 3.9/5 Quality: 4/5 Quantity: 3.8/5 Price: 3.5/5 Thanks 😊

  • 5/5 Kisan M. 3 months ago on Google • 2 reviews New
    Selvi 2nd floor kids section have given good services


Call +91 80 6968 0296 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Women's clothing
  • Accessibility
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible parking lot
  • Service options
    • ✓️ Delivery
    • ✓️ In-store shopping
    • ✓️ Same-day delivery

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