I had to visit this branch because they have frozen the account due to insufficient documents without prior notice. I had gone to the branch and submitted all docs, the account was activated, then after few months I get notifications to submit else it will be frozen, confused I go back and talk to them about it, they had the docs and they said the issue will be fixed. Now another few months later I get the notification again. This is the most irresponsible thing I have experienced. Why should I keep visiting the branch again and again after submitting all the necessary doc!? If the submitted docs are not used by the bank how will this issue resolve?

1 rating is also more for them.. worst experience and i have never seen such irresponsible banking service in chennai..

Very very slow cashier. Takes more time to complete one person s work. Pls maintain good workers.

Fraud calls from this branch. They call and make offer for loans. won’t give loans but will make you to sign for some other insurance policy. Once the policy gets activated you won’t here from anyone. Fraud service

Worst service, Not even to give a single rating. I cant able to submit zero Rating

Customer Experience is fine but it needs to catch-up with the market standards. But I can see the services are becoming better when compared to earlier. Parking space for four wheelers difficulty. Security person is helpful.

New Acc which I opened got blocked due to their technical failure. Arrived at this branch and was told to wait for KYC to my home to unblock. KYC guy came 3 days later, only to say Acc is blocked and I need to go to branch again.

Please don't approach this area bank. It's totally waste even the KYC they take more than 1 and half hour for a single person... 1 star is a maximum review for this area bank.

We are waiting more than 30 mins. But Customer service manager is using her mobile phone and chatting in whatsapp. And when we are replying, the understanding itself is wrong because of her mobile usage. Kerp on checking mobile and notifications in front of customer is bad, when it comes to work. Poor and worst experience with kotak, perungudi branch👎

Good bank

Worst the timings was 1 30 pm to 7 pm but they are closing by 4 pm itself. How can a bank operate with different timings in different places??

Good support staff

very worst customer service this bank , no customer support in help line ....

Nice branch in Kandanchavidi. Responds to customer queries with patience. Easy to travel and locate the bank. Near to Kandanchavidi bus stop. Quick response time. Accepts zero balance accounts.

Very worst service, they wont follow the queue while depositing money. If any one is acting like busy, will give first priority to them. Kind suggestion treat every one equal.

In Online it shows 9am-6pm, but when u visit the bank at 4.30, staffs are saying bank will work till 4pm.... Irritating.... Why u can't update proper timings in online? Worst behaviour

This is the real time example of the zootopia bank. Things cannot slower than this. No process in place and the officials are slower than I have seen in many govt offices

The branch opens only at 10.00 Am.

Month of Visit: Dec 2019 Positives: >>> Staff is supportive. (They informed me that they had Aadhar updation and now their Gandhi Nagar branch alone has.) >>> Staff is informative. (They clearly explained me that why should I sign against Dual Name signature and Dual Sign signature.) >>> Easily locatable. (Just opposite to Kandanchavadi busstand; towards Shozhanganallur not towards Kaliyamman Temple busstop) >>> 09:15 to 16:00/17:00 Scope For Improvement: >>> Renovation could have been quicker. >>> Full KYC could have been as per the site (procedure is your offline copies should match with your online application). >>> Option to complete KYC through BioMetrics such as Iris Scan/Finger Prints. >>> Photograph mandate could have been mentioned in website clearly. >>> Half an hour to 40 minutes for a KYC. Avoidable!! :( >>> Debit card charges could have been quite lesser.

Very bad customer service🤢i want to change my name request but no once response in Branch worst behavior

Worst customer service and as usual the answer and solution for every question we asked is "server is very slow, we can do anything"

Located facing to road

No proper response for ING bank customer

Kotak Mahindra Bank provides us a lot of facilities. But the staff here do not work with responsibility. I had opened an account in 2021 and I have not received his passbook yet And today I went to inquire about the same but despite having a savings account, I was shown the way out saying passbook is not available in my salary account.

Please visit some other branch. Since, the ppl around were migrated from ING are not knowing the process exactly. Get in touch-base with other branches.

The worst service....Perfect cheating bank

Not much of customer service, still not as bad as they mentioned, they got better in these years i think, definitely good enough!

No boby respond in bank Poor banking I planning to change my current account soon

Wanted to increase daily transfer limit, I was asked to submit a form and I was told it will take 2 days to close this request. It is not taken care even after 1 week. No response if I tried to reach the bank employees! Kotak ask for too many documents and take long time to process any requests! Waste of time having account with Kktak! Stay away from them. I'm closing my Kotak Bank accounts.

Totally this the Fraud bank and Fraud calls please people don't avoid this bank

Kotak mahindra is a good bank but people working at perungudi branch in chennai are worst by behavior and service no manners to talk and takes too long to solve an issue not at all recommended

Have been a kotak user since 6-7 years in Mumbai. Things were smooth until then. This Branch in Perungudi(Chennai) is not good. Because of them started having second thought about my kotak account. Their process is very slow. Didn’t have any good experience.

Cashier very slowly working. No Response

Nearby to the signal Easy access Awesome service response Have to take service lane Parking available ATM available

Friendly staff. Went there to open an account. They explained everything and opened the account. But I will give one star less because it took me 1 hour to open an account. I was not in waiting line but the internet connection was very bad so it got delayed.

Very good bank I had good experience with the service provided by the bank

4pm itself cash deposit will be closed, better arrive early

Very small in area. Only banking is available. Not other services.

This branch is under renovation.don't visit now, just now I went there.missed to take a pic of the temporary notice board.will do it next time.

Good bank

Nice bank and Nice staff look for the customers

Good

ATM and bank are at same place.

Very good service

(Translated by Google) Open account. Because hi sir ... (Original) Account open. Karna hai sir..

Rules and regulations not clear

very very poorrrr

Poor service. I went to update my mobile number in AADHAAR. They are keep on lie that software is not working.

Nice location but no convenient parking

Average service

Very good service