1/5 Nitin M. 4 years ago on Google
For
a
mental
health
and
neuro
sciences
institute
it
is
amazing
how
disrespectful
and
petty
NIMHANS'
highly
trained
and
educated
staff
can
be!
There
are
scheduled
tours
of
the
brain
museum
every
Wednesday
and
Saturday
(led
by,
I'm
repeatedly
told,
Doctors).
I
first
called
on
Wednesday
to
confirm
if
the
tour
was
on
for
Saturday
and
got
a
confirmation.
On
Saturday,
I
called
again
to
confirm
the
Museum
was
open
and
the
tour
will
happen
at
scheduled
time
(2:30
PM).
When
this
was
confirmed,
I
drove
two
hours
from
the
other
end
of
town
with
my
parents
(both
senior
citizens),
sister,
niece
and
her
friend
(the
children
for
whom
we
made
the
trip).
On
reaching
the
premises,
first
we
were
denied
parking
in
the
designated
visitor's
parking
zone
and
asked
to
park
near
some
quarters
which
were
a
few
hundred
metres
away
(it
was
raining).
On
entering
the
museum
building
we
were
greeted
by
a
locked
door
and
a
notice
stating
the
museum
will
be
closed
between
5th
and
10th
October
-
on
account
of
Dussehra.
When
we
spoke
to
the
staff
and
told
them
we
had
come
after
confirming,
we
were
asked
to
wait
(it
was
only
2
pm).
When
no
one
turned
up
for
quite
a
while,
I
called
up
the
number
again
and
the
staff
said
the
museum
is
closed,
on
reminding
the
staff
that
they
had
confirmed
a
couple
of
hours
back
that
they
were
open
and
we
could
come,
i
was
told
to
wait
until
relevant
staff
comes
back
after
lunch.
The
relevant
staff
member
on
return
said
the
museum
was
closed
and
there
would
be
no
tour,
but
since
we
had
come
all
the
way,
he
helpfully
arranged
for
the
museum
to
be
opened
and
allowed
us
in.
Within
minutes
we
were
accosted
by
multiple
other
staff
members
one
after
another,
who
wanted
to
know
how
and
why
we
were
there.
As
we
narrated
the
whole
story
again
and
again,
they
refused
to
believe
us
and
indicated
that
we
should
leave,
before
storming
out
to
take
issue
with
colleagues
who
had
been
more
sensitive
to
our
predicament.
When
I
mentioned
that
it
was
their
team
which
had
unlocked
the
door
and
let
us
in
and
that
they
needed
to
sort
things
out
between
themselves,
they
took
time
to
remind
us
that
the
museum
was
free
(which
is
factually
correct,
even
if
irrelevant
to
the
context)
and
that
we
should
not
be
inside
since
it
wouldn't
be
fair
on
others
who
were
turned
away.
We
told
them
we
would
go
out
if
they
wanted
us
to,
but
we
had
nothing
to
do
with
not
letting
others
in
or
letting
ourselves
in
and
that
we
should
have
been
informed
the
museum
was
closed
before
we
came.
After
much
unnecessary
debate
-
where
we
were
told,
inter
alia,
to
listen
and
not
speak
we
were
asked
to
hurry
up
and
wind
up
in
fifteen
minutes!
It's
never
a
pleasant
experience
to
be
treated
as
second
class
citizens,
it's
even
more
tragic
when
it
happens
in
your
own
country
and
when
your
septuagenarian
parents
and
young
children
have
to
bear
the
brunt
of
such
behaviour.
There
were
multiple
other
visitors
that
day,
and
they
kept
trickling
in
(many
had
come
since
Google
Maps
indicated
they
were
open,
which
the
staff
responded
to
with
a
'we
are
not
responsible
for
Google
Maps'
kind
of
response).
I
sincerely
hope
they
also
take
up
the
matter.
It
was
a
miscommunication
on
the
part
of
NIMHANS'
staff
which
could
have
been
easily
resolved
by
apologising
for
the
miscommunication
and
letting
people
visit
the
museum
unguided,
since
they'd
travelled
all
the
way,
anyway
(which
is
what
those
members
of
the
staff
who
were
more
sensitive,
were
trying
to
do).
Yet
people
chose
to
blame
the
visitors
and
leave
them
with
bitter
memories.
NIMHANS
may
not
charge
for
the
museum
(and
I
think
they
certainly
should
if
they'd
like
to),
but
NIMHANS,
like
other
government
funded
institutes
runs
on
money
we
citizens
pay
as
direct
and
indirect
taxes.
Also,
what
price
would
you
put
on
human
dignity
and
self
respect?
If
you've
been
amongst
the
privileged
lot
in
this
country
and
not
had
an
experience
of
what
discrimination
feels
like
for
the
majority
of
our
countrymen
and
women,
this
is
a
great
crash
course!
