1/5 Carla P. 7 months ago on Google
On
9/5/23,
I
ordered
a
dozen
and
a
half
gluten
free
cupcakes
for
a
co-worker's
birthday
with
Jazz
(name
she
gave)
over
the
phone,
asked
for
the
final
cost
and
was
quoted
a
price
of
$36.00.
On
the
day
of
pickup
(9/7/23)
I
was
quoted
the
price
of
$54.54,
told
the
lady
I
only
had
$40.00
and
was
not
told
of
an
additional
cost
for
gluten
free
cup-
cakes
when
I
placed
the
order.
Adding
insult
to
injury,
I
was
never
offered
an
apology
for
the
misinformation
nor
was
I
offered
the
price
I
was
originally
quoted,
which
would
have
been
the
correct
thing
to
do.
Instead
the
lady,
with
the
short
blondish
colored
hair
and
dark
glasses
behind
the
counter,
never
got
her
name
unfortunately,
that
waited
on
me
gave
a
look
like
do
you
want
them
or
not
and
even
after
I
said
she
should
have
told
me
when
I
placed
the
order
of
the
additional
cost,
I
still
got
the
look
like
do
you
want
them
or
not...had
it
not
been
for
my
co-worker's
birthday,
I
would
have
left
the
dozen
and
a
half
gluten
free
cup
cakes
right
there.
Customer
Service
didn't
exist
on
this
day
and
management
was
unapologetic
for
their
staff's
error...I
was
recommended
to
this
place
because
of
the
gluten
free
cupcakes
unfortunately,
I
will
not
be
returning
nor
recommending
anyone
else
to
patronize
the
place.
