Jack's Cafe image

Jack's Cafe

Restaurant Cafe American restaurant

One of the Top rated Caves in Pewaukee


N4W22496 Bluemound Rd, Waukesha, WI 53186, United States




+1 262-521-2444

Price rating

$$ $$

Rating on Google Maps

4.50 (245 reviews)

Open on Google Maps

Working Hours

  • Friday: 11 am to 2:30 pm
  • Saturday: 11 am to 2:30 pm
  • Sunday: Closed
  • Monday: Closed
  • Tuesday: 11 am to 2:30 pm
  • Wednesday: 11 am to 2:30 pm
  • Thursday: 11 am to 2:30 pm

Featured Reviews

Frequently mentioned in reviews: service (12) sandwich (12) good (11) atmosphere (9) great (9) table (9) soup (9) lunch (9) salad (7) minutes (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 SFaye K. 1 year ago on Google
    Wonderful place - lots of atmosphere, and great food!
    5 people found this review helpful 👍

  • 1/5 Karen O. 2 years ago on Google
    A very cute and charming place, the service was terrible. After waiting in the door way for a bit , the waitress did acknowledge us and told us to be seated at a table right by the door, I asked if we could sit at a table further in the Cafe , it was a dirty table and she stated it would be about 10 minutes before she could get to it. We were fine with this , she never came to clean the table after waiting for 20 minutes, I eventually motioned to her and she stated she forgot about us and said," that is what happens when you sit at a dirty table" .Unfortunately we did not feel welcome and made the decision to leave and will not be returning.
    4 people found this review helpful 👍

  • 1/5 Marie L. 2 years ago on Google
    For 15 years, I have so loved coming back into town and going to Jacks. It’s always been a favorite for my family. We have always expected a wait and slow service but it’s always been worth the wait. Today, we waited 20 minutes at the door to be acknowledged, then sat and waited 20 minutes to even be spoken to. No waters. No napkins. Nothing. Once we got our order in, we felt better because we knew it was happening soon. The soup came cold. Delicious soup but cold. Our server was never near to even tell her the soup was cold. We were so hungry, we just let it happen. I dream about the chicken salad and cranberry bread sandwich. It finally came and it wasn’t the same. After waiting so long (literally 3 years for this sandwich) I was so disappointed. It had maybe one piece of chicken in it, two grapes and the rest was a little Mayo and bread. After waiting for over an hour for this sandwich, to get such a small amount of chicken salad-I can’t tell you how disappointed we were. It used to be a large portion of chicken salad, this time it was minimal. After a $50+ lunch, no refills, no care for our table, no real service…I am so sad to say this will be the last time we will go to Jacks. I give a lot of grace for service industry as I’ve been in it for years and managed a restaurant. But today was deeply sad because of the lack of care of our table and the serving of our sandwiches that we have so loved for years. To feel like we were an inconvenience to the waitress is just devastating as we don’t get out much.
    4 people found this review helpful 👍

  • 1/5 Nancy B. 1 year ago on Google
    We came on a Saturday around noon, no wait to be seated. Service overall was good. My diet coke was flat and my tuna salad sandwich was disappointing. It was a pretty basic sandwich, like a school lunch sandwich. Basic bread and dry tuna from a can, and 2 tablespoons of coleslaw on the side. My husband's salad looked good but small portion. I don't think we will be coming back here anytime soon.
    4 people found this review helpful 👍

  • 5/5 Ryan F. 1 year ago on Google • 19 reviews
    Really good food. Friendly staff. A beautiful location, that I wouldn’t mind coming back to again
    3 people found this review helpful 👍

  • 5/5 Sara Le G. 4 years ago on Google • 76 reviews
    The restaurant came highly recommend on the Waukesha Facebook food group! The food is great! They are open for dine in, carry out, and delivery. The food price was a lil high. I got 2 sandwiches, soup n bread, and 2 sodas for $45. I still think its worth it. It feels good to support a mom and pop. Highly recommend! 7/8/20

  • 3/5 Nicole F. 1 year ago on Google • 6 reviews
    The experience we received was poor, this was my first time coming here. The atmosphere was great love how it’s like a hidden. But our server, she was very snappy when she first approached our table, instantly killing the vibe of the place. Seeing the table next to us which got a different server, he seemed to provide a better experience than what I ended up getting with the lady. The food was okay, loved the chips though! The lavender lemonade was delicious, never had anything like it. Overall okay experience here..
    2 people found this review helpful 👍

  • 2/5 Samantha W. 2 years ago on Google
    Wonderful food, amazing atmosphere. BEYOND HORRIBLE SERVICE. One waitress for 11 tables. Out of soup by 12:30…Waitress stated staffing is based off the weather temperature. Date of service 02/19/2022. I guess don’t eat here in the cold. Beyond disappointed glad we didn’t bring our son.
    2 people found this review helpful 👍

  • 5/5 Leann W. 5 months ago on Google • 52 reviews
    This is the best lunch spot. Great sandwiches and soup but get there early as it's small and fills up quickly. Great patio during warm weather.

  • 3/5 Sam R. 10 months ago on Google • 33 reviews
    Sandwiches are the real star here, the sandwich of the day was a turkey pesto, and was quite good. If a little sandwich schtick is your thing, its a good place for you to stop by then. My diet Coke was flat, my wife was repulsed by her coffee, but she is a coffee snob. My wife also has some wilted greens in her salad, but still enjoyed her sandwich. Atmosphere is cool, servers were nice and attentive. Personally not my cup of a tea, but could be someone else's. There was a guy chain smoking cigarettes outside, I think he was employee of the antique shop, maybe he adds to the atmosphere.

  • 3/5 E C. 1 year ago on Google
    It was my first time there. It was welcoming, although, it was very noisy and difficult to converse. The food came right away. The Waite staff was minimal, so anything asked for like an extra utensil and milk for coffee was forgotten. The food was good, but small portions and expensive. I was very surprised to be charged $5.00 for a cup of coffee. For 2 lunches, it cost $43.00! I won’t be back because with all the noise and overly priced items, I did not enjoy the experience!
    1 person found this review helpful 👍

  • 4/5 Kait V. 6 years ago on Google
    I went here for lunch with my mom. The restaurant was very unique and cute. Our food was great! They seemed a little understaffed with waitresses, so our service was a little slow. I will definitely be back!
    1 person found this review helpful 👍

  • 3/5 David E. 1 year ago on Google
    The service was excellent, but the food wasn't as good as you would expect. The choices are mostly sandwiches that don't require much thought. The portion size for a $12 sandwich left me feeling hungry when I was done. It was a really nice atmosphere and like I said the service was excellent. I wish the food was better because I could see that being a place that I would normally want to return to often.
    1 person found this review helpful 👍

  • 5/5 Alex L. 8 months ago on Google • 25 reviews
    Sandwiches are delicious, but the coffee was absolutely gross. Would not recommend for a short lunch, but the food is worth the wait if you're not in a hurry.

  • 4/5 Jeremy F. 11 months ago on Google • 16 reviews
    We absolutely love Jack’s! It’s quaint and the food is great. Owners need to hire more staff with the recent increase in popularity. We waited 20 minutes to be sat and then after 10 more minutes we got up and left. I don’t blame the servers as they all looked completely overwhelmed and frustrated.

  • 5/5 Meghan A. 10 months ago on Google • 9 reviews
    Delicious food and great service! I loved the outdoor seating and the historic building. Overall I enjoyed my visit!

  • 5/5 Tanner 1 year ago on Google • 4 reviews
    We loved this spot. The food was great, our server Kari was awesome and gave great recommendations, the prices were more than reasonable, and the atmosphere was top notch. My girlfriend loved the chicken salad sandwich ( it was outstanding). The crème brûlée cheesecake was also amazing. Definitely recommend this place for a cool and tasty low key lunch spot.

  • 5/5 Savannah S. 2 years ago on Google
    This is a true hidden gem! The food is delicious! The atmosphere is rustic and cozy. Great spot for lunch and a glass of wine.

  • 5/5 Alex 2 years ago on Google
    Such a wonderful place. The restaurant is quaint and so lovely. Honestly like an oasis from the hustle and bustle. The food is very tasty, AMAZING soup. Staff are super friendly and attentive. The one issue is if its a nice day you best get their early because its very popular. But, you can also you can order online from here and the food is just as good to go.

  • 5/5 Pam C. 10 months ago on Google • 3 reviews
    The atmosphere is so inviting. The patios were full on the day we were there. The food was very good and the bread left us wanting more. Our server, Caleb was efficient and accommodating to the two members in our group using mobile aids. Place was busy and he never missed a step

  • 4/5 Diane K. 1 year ago on Google
    Too difficult for physically challenged people to park & enter & leave. Food, atmosphere & service are excellent. And theres a 3 bedroom Colonial home on premises which you can rent. 🏚Also small catered parties are available..well done.

  • 5/5 Jennifer B. 2 years ago on Google
    This was my first visit here in this place was amazing! Beautiful decorations very kind workers and amazing food. I'll definitely be back!

  • 3/5 Shawn C. 2 years ago on Google
    Awesome environment. Decent salad and soup. Very cool mid day date location.

  • 5/5 Trevor N. 1 year ago on Google
    Quaint little piece of history with truly remarkable food. Great service, and interesting fare. I have been here 3 times so far and will continue to come back when I can!

  • 5/5 Debbie D. 1 year ago on Google
    Such a wonderful little Gem. We had the best lunch. Everything was wonderful. The killer bread was amazing. The special roastbeeg with the raspberry was spectacular. Cannot say enough great things about our dining experience. Don't forget to stop at the little country store.

  • 5/5 Carol H. 1 year ago on Google
    It is such an enjoyable quaint spot for lunch. Food is very good and make sure to have dessert. Good to see Rick Montes working there with his son. They both made me smile.

  • 4/5 Linda K. 1 year ago on Google
    Quaint setting. Good service. Excellent food (tomato grilled cheese soup and roast beef, cranberry sandwich). 1st time but we will be back. Husband enjoyed it too!


Last updated:
Call +1 262-521-2444 Open on Google Maps


  • Payments
    • ✓️ Cheques
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Beer
    • ✓️ Wine
    • ✓️ Coffee
    • ✓️ Alcohol
    • ✓️ Quick bite
    • ✓️ Comfort food
    • ✓️ Healthy options
    • ✓️ Vegetarian options
  • Popular for
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Solo dining
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ Outdoor seating

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