City Line Hotel image

City Line Hotel

Hotel

Simple rooms, some with sitting areas, in an understated offering a courtyard garden & free parking. People often mention room, hotel, stay, work, bathroom, parking,


Address

4444 City Ave, Philadelphia, PA 19131, United States

Contact

+1 215-878-3100

Rating on Google Maps

2.40 (260 reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: room (17) hotel (11) stay (9) work (7) bathroom (6) parking (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Natalie R. 5 years ago on Google
    Should get no stars roaches shabby ceilings air conditioning did not work n 2 rooms changed 3 times. Dirty and needs to be renovated asap. Window blinds broken bead covers with holes. Bathroom sink was hanging sideways like someone sat on it.
    4 people found this review helpful 👍

  • 2/5 Gabrielle G. 6 years ago on Google
    I would not go back. The room was not clean. I was afraid to sit on the bed (which I usually do not have a problem doing). It smelled like cigarettes and marijuana. The elevator mirror glass was shattered and glass was all over the floor. There was a 2 inch gap underneath our door. The heater did not work. There was also a switch to turn the heater on and off. No temperature gauge. The TV was unplugged and not working when we got there. There were broken blinds on the floor. The bathroom was not to bad but they only gave you one large towel and 2 hand towels and 2 bars of soap in the bathroom. One small trash can in the bathroom. No trashcan in the room. It was an okay price for new year's eve and how late we booked. I will never be going back.
    4 people found this review helpful 👍

  • 1/5 Barbara R. 7 years ago on Google
    This hotel was horrible. Inside room looks horrible. Elevator was ragged. Desk clerk had me standing for 5-10 minutes while she was talking on the phone. Hotel looks like where you go for quick sex and then leave. Would not recommended this hotel. Had to find a better hotel and pay the extra cost for a descend hotel for the night. Then they had the nerves to take $100.00 dollars off my card without my permission. They will be hearing from at 9:00 o'clock this morning.
    3 people found this review helpful 👍

  • 1/5 Rachel K. 5 years ago on Google
    I didn't even stay the night. The non smoking room stank of smoke. The blinds were broken, the bathroom sink was detached from the wall, the main room walls looked like a can of coke had exploded on them at some point. I pulled the sheet back to be greeted by a stained mattress. the smoke alarm had a big cobweb hanging off it, the room was seriously outdated. The bedspread had a huge burn hole in it. The elevator had what looked like a bullet hole in the door, names scratched into the glass, and most of the buttons were missing from the control panel. I'm not super picky, but I did not stay 15 minutes before i left. I could mention sooo much more, but I think you get the jist of it. That place should be burned down.
    3 people found this review helpful 👍

  • 1/5 Christopher Piazza (. 4 years ago on Google
    Terrible place to stay, look elsewhere. Hotel was very dirty. Toilet didn't flush and no toilet paper. When we went to ask for some, front desk was very rude, talking on the phone for 20 minutes before attending to us. Then said they don't have any and housekeeping would bring some later. Didn't come until 10 AM on the day of check out. No soap or shampoo either. Heater/air conditioning controlled by on/off switch only, no temperature setting. Even when on, just makes noise, doesn't actually heat or cool room. The location was nice though and there was plenty of parking. Close to the center. The price was definitely too high for the low value provided. I do not recommend.
    3 people found this review helpful 👍

  • 1/5 Charmander M. 5 years ago on Google
    I am currently sitting on my bed – nose running – wearing 3 pairs of socks, sweat pants, and jeans. It is 10 degrees outside and my heater doesn’t work. This is my fourth room. Yes, fourth. Room 1 was disgusting. Cobwebs hung from ceiling and swayed with the cold air from the heater in the corner of the room which was squealing mechanically as it failed to do its job. Sheets of ice LITERALLY lined the interior of the glass. The mattress was stained with a dark red fluid: blood? Bed bug excrement? A tipped bottle of wine that a previous guest used to drown their sorrows after paying for a room in which Bear Grylls likely couldn’t survive the night? These things were fine. The rate was manageable and I’m not a baby. Then 8:00 rolls around and GUESS WHAT the TV doesn’t work and I miss America’s Got Talent. Not only was the remote missing but the buttons were physically removed from the face of the early 2000s CRT television. I would be impressed by the sheer tragedy of my situation but NOT WHEN I’M MISSING SUSAN BOYLE’S BEAUTIFUL VOICE. The final straw had been dropped and I went to ask for a new room. Room 2 looked okay at first. There were fewer cob webs and the TV at least came from the past decade. I then pulled back the sheet on the bed to find massive dark red stains. Again I dealt with the blood vs wine question but fortunately this room had 2 beds and the second didn’t have any obvious abnormalities. Most importantly, the heat was blasting across my body making me feel --- well anything as I finally got the sensation back in my fingers. I poured myself a drink as I’m positive many did before me and collapsed on my bed while praying bed bugs weren’t hiding in the crevices. Finally! Comfort. The reason I am staying in this hotel at all is because I’m interviewing nearby tomorrow so I obviously need to look my best. My keen foresight suggested that I check the bathroom to ensure that the shower actually worked. I’m sure it comes to no surprise that it didn’t. One of the handles didn’t work at all and given my amazing luck it was obviously the hot water. SO I asked for a third room preferring not to endure a cold shower tomorrow morning and with profuse apologies was given one. Room 3 isn’t worth talking about as the beds were only half made and it was still clearly dirty from the previous guest. BACK down to the receptionist to get room 4. Room 4 is definitely the best of the four. I only found 1 cob web dangling from the ceiling. The blinds are covered in splashes of a dried dark brown fluid that I can neither understand nor place. Blood? Reproductive fluids of some insect? The mystery remains. My smoke detector is conveniently wrapped in a plastic bag (hopefully from a previous guest?) in case I feel like smoking some MJ (which the entire place reeks of BTW). As can likely be implied from the beginning of this review, however, the heater once again doesn’t work and I’m out of motivation to complain a fourth time. TL;DR DO NOT STAY HERE THE REVIEWS ARE 100% ACCURATE AND I KNOW THIS BECAUSE I LITERALLY SAW 4 ROOMS.
    3 people found this review helpful 👍

  • 1/5 Tila D. 5 years ago on Google
    This hotel is very outdated. They had mop buckets in the lobby to catch the water that was leaking from the celling. The rooms are very outdated! the bathroom very dirty the tub had a leak. The blinds were broken. The carpeting was very dirty! My over all stay was terrible! The lady did not know which rooms were available she gave us keys to rooms people were in!! I put the chair infront of our door to make sure no one would walk in on us!! I would never choose this hotel again! I would not even recommend it to a bum on the street.
    3 people found this review helpful 👍

  • 1/5 The little G. 3 years ago on Google
    If I could give Zero Star's I would God knows my wedding day Was Absolutely Beautiful 💞 but The Reception Hall At City line Was Horrible ☹️ They Had to give me And My Husband A Full Refund Due to My Experience there 😢We Had GOD 🙏🏽 Almighty on our side So We Made the best out of a Bad Situation I recommend that you don't ever have a Wedding 💍 Reception There GOD knows it was Awful for A Bride's Wedding 💍 Day
    2 people found this review helpful 👍

  • 5/5 Chris K. 5 years ago on Google
    Absolutely beautiful hotel. Easy to find parking in the parking garage, breathtaking decorations throughout the hotel, comfortable bed. Only problem is the bedbugs I experienced but it was taken care of by the maintenance man who apologized for the bites
    1 person found this review helpful 👍

  • 1/5 pierre k. 4 years ago on Google
    Unbelievably dirty, no air condition, roaches, toilet didn't work, sandpaper toilet paper, parking area dark like something from a horror film. Seriously speaking I've been in crack houses that were better. I do not understand how such a place is still open. Then to top it off they didn't want to refund our money, I recommend going to sleep up under a bridge before going to this dump. Ps...The only reason a have gave it 1 star is because other wise I couldn't post this unless something was chosen.
    1 person found this review helpful 👍

  • 4/5 Teddy D. 1 year ago on Google
    Cool place, room was clean and staff was friendly. Getting into the parking lot is tough But all in all I would stay again

  • 1/5 taleisha Andreia b. 3 years ago on Google
    never go here, first the staff is rude. they dont give refunds, the tv had like no channels, like come on they have to do way better . PS. me and my daughter had a horrible stay..

  • 5/5 Pat V. 2 years ago on Google
    Had a blast

  • 5/5 Olga A. 1 year ago on Google
    Rooms very nice since change in ownership. Clean and beautiful pictures on walls

  • 5/5 Kevin H. 3 years ago on Google
    This would be a great hotel 4 people to stay

  • 4/5 chuck t. 1 year ago on Google
    The front desk employee was great. A small problem at check in was resolved quickly. I would stay here again.

  • 5/5 Sharon L. 1 year ago on Google
    Cool location, clean room, and helpful personnel. The parking lot is difficult to enter, but overall, I would return.

  • 5/5 Thorn H. 10 months ago on Google
    Cheap enough for what we needed, only negative thing was the toilet paper being absolute garbage

  • 2/5 Douglas M. 3 months ago on Google New
    Basic hotel experience. Price/performance makes sense. On a budget, fine place to stay

  • 4/5 tamara s. 3 months ago on Google New
    It's a small room but it is comfortable with great customer service

  • 5/5 Helena S. 4 months ago on Google
    It's clean and the tall slim man at the desk is so nice


Call +1 215-878-3100 Open on Google Maps

Trends



Last updated:

Similar places



Similar Hotels nearby

Philadelphia Marriott Downtown image
1
Philadelphia Marriott Downtown
Hotel
Polished hotel with modern dining & a Starbucks, plus an indoor pool & a fitness center.
4.20 (7.2K reviews)
Loews Philadelphia Hotel image
2
Loews Philadelphia Hotel
Hotel
Polished hotel with a spa & a fitness center, plus a hip American restaurant & a laid-back lounge.
4.40 (5.1K reviews)
Sheraton Philadelphia Downtown image
3
Sheraton Philadelphia Downtown
Hotel
Straightforward hotel with an atrium restaurant, a gym & a rooftop ballroom.
3.70 (4.9K reviews)
DoubleTree by Hilton Philadelphia Center City image
4
DoubleTree by Hilton Philadelphia Center City
Hotel
Understated rooms & suites, plus a casual bistro/bar, a breakfast restaurant & a rooftop pool.
4.20 (4K reviews)
Embassy Suites by Hilton Philadelphia Airport image
5
Embassy Suites by Hilton Philadelphia Airport
Hotel
Polished all-suite hotel with free breakfast & airport shuttle service, plus a pool & a restaurant.
3.50 (3.6K reviews)
Last updated:
()