4/5 Danny P. 2 months ago on Google • 138 reviews New
I
chose
this
diving
school
for
a
few
dives
in
Boracay
during
my
vacation
based
on
the
amount
of
great
reviews.
I
had
the
pleasure
to
do
some
dives
with
Andre
and
the
dives
were
great.
My
girlfriend
on
the
other
hand
took
a
try
scuba
dive
program.
She
was
supposed
to
do
confined
exercises
at
9am
while
i'd
do
my
first
dive,
but
the
instructor
said
hi
and
left
for
another
dive,
leaving
her
waiting
there
for
more
than
an
hour.
Because
of
this
we
were
promised
a
boat
for
the
3
of
us
only
later.
During
confined
water
exercises,
he
rushed
her
and
didn't
make
sure
she
was
doing
things
properly
-
critical
things,
like
equalization.
After
the
exercises
we
went
on
the
boat,
but
not
the
3
of
us
as
promised,
but
more
like
20
people.
When
in
water,
the
instructor
left
me
with
my
girlfriend
standing
still
and
he
went
to
take
pictures
to
the
other
groups
(which
were
not
part
of
this
school).
This
happened
like
more
than
3
times
and
each
time
for
a
couple
of
minutes.
After
20
minutes
diving
and
only
6m
depth,
we
were
taken
out
(because
everyone
else
already
finished?).
I
made
this
complaints
to
the
shop,
and
Mike,
the
owner
of
the
dive
shop,
took
my
complaints
very
seriously
and
offered
me
a
full
refund
for
this
last
dive
(both
myself
and
girlfriend).
He
apologized
and
explained
to
me
that
due
to
a
family
matter
he
had
to
hire
a
freelancing
instructor.
Because
of
the
way
Mike
handled
such
a
complain
I'd
totally
recommend
this
dive
shop.
I
am
sure
after
this
incident
they
will
make
sure
to
offer
further
customer
satisfaction
and
be
more
careful
with
the
instructors
they're
hiring.
Only
because
of
such
events
one
can
make
improvements,
and
I
am
sure
this
will
help
the
school
raise
it's
standards
and
offer
further
top-notch
service.
I'd
dive
here
again
but
next
time
i'd
make
sure
it's
one
of
the
instructors
from
the
school
and
not
a
free-lancer.
Thanks
Mike
&
Andre!