4/5 Saif A. 4 years ago on Google
I
visited
SoSoBa
again
in
January
2020
and
while
I
was
still
annoyed
about
my
original
experience,
my
2nd
turn
was
much
better.
The
food
and
drinks
are
phenomenal
and
the
staff
I
interacted
with
were
friendly
and
kind.
Maybe
something
changed
but
this
place
did
a
180
on
the
customer
service
front.
The
review
below
was
from
my
1st
experience.
Please
note
I
did
not
try
the
food
at
SoSoBa
but
I
really
wanted
to
try
the
Ramen.
However,
my
experience
upon
entering
this
establishment
led
me
to
not
order
any
food
and
give
SoSoBa
a
negative
review.
How
you
define
what
an
outside
food
or
beverage
is,
will
determine
how
you
feel
about
this
review.
Is
a
plastic
bottle
or
reusable
bottle
the
same
thing
or
different.
I
carried
with
me
a
1/2
empty
bottle
of
water
or
should
I
say
half
full,
specifically
the
Dasani
brand.
Upon
placing
it
on
the
bar,
I
was
told
that
it
would
not
be
allowed
and
I
had
2
options,
either
throw
it
away
or
finish
it
outside.
I
took
it
outside
but
I
was
perturbed
by
this
request
because
it
is
Arizona
and
water
is
life.
Typically,
an
open
bottle
of
water
is
denied
at
airports
or
major
sporting
events
but
regardless
I
complied
but
did
voice
my
displeasure
with
my
friend
at
the
bar
which
was
overheard
by
a
staff
member
who
attempted
to
address
the
situation.
It
was
rationalized
by
the
staff
that
Health
code
was
strict
and
they
needed
to
comply.
Next
to
me
was
a
gentleman
who
had
just
finished
his
meal
and
possessed
a
reusable
bottle.
He
even
requested
his
bottle
get
filled
up
with
ice
before
his
departure.
I
questioned
why
a
reusable
bottle
of
water
was
not
considered
outside
food
and
beverage
and
was
told
it's
the
same
policy.
At
this
point
I
lost
my
appetite
and
now
SoSoBa
has
a
1
star
rating.
So
for
the
readers
at
home
I
ask
if
there
is
a
difference
between
a
plastic
bottle
of
water
or
reusable,
specifically
as
it
relates
to
outside
food
and
beverage?
I
will
note,
I
visited
two
other
bar/restaurants
shortly
after
this
incident
occurred
and
received
no
resistance
from
staff.
I'm
happy
to
apologize
if
I'm
wrong
and
change
this
review
but
until
such
time
this
review
stands.
Perhaps
it
is
based
on
the
judgment
of
the
staff
and
they
seemed
to
have
a
better
relationship
with
the
gentleman
with
the
reusable
bottle.
Perhaps
if
they
knew
I
drive
a
Prius
and
hung
dry
my
clothes,
then
they
might
forgive
me
for
my
plastic
bottle
faux
pas.
Personally,
I
think
they
were
just
doing
their
job
as
required
by
management
but
make
exceptions
for
others
which
is
unfair.
A
reusable
bottle
is
still
a
bottle
and
allowing
one
customer
to
have
it
while
denying
another
seems
unfair
to
me.
If
there
is
a
specific
clause
in
the
Health
Code
which
allows
or
favors
reusable
items
then
I
need
to
be
made
aware
of
this
but
as
I
see
it,
this
is
bupkis!
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