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Frequently mentioned in reviews: room (17) office (11) laundry (11) told (10) husband (8) hotel (7) time (7) smoking (7) rooms (6) wasn (6)
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  • 1/5 Jerome B. 5 years ago on Google
    Terrible management and the a/c was broken and I spoke with office multiple times about the issue. They have disgusting rooms with blood on the walls and ceilings and the maid service is by far the worst I've come across as they basically push all the debris right under the beds and don't clean anything at all!!! I will never stay there again and the maintenance doesn't know how to repair any appliances or even how to maintain the pool there! By far the worst dive hotel I have ever stayed at!!! DO NOT WASTE YOUR TIME OR $$$ ON THIS GARBAGE PIT THEY WANT TO ACT LIKE THEY KNOW WHAT THEY ARE DOING BUT I HOPE YOU HAVE BETTER COMMON SENSE THAN THESE INDIVIDUALS AND GO ELSEWHERE AND ENJOY YOUR STAY!!!!
    4 people found this review helpful 👍

  • 4/5 Jack S. 7 years ago on Google
    Upon arrival I got a feeling or almost a vibe of what can no better be described as "Florida". The type of neighborhood, hidden location behind a storage facility, the paint in the rooms, the decor, and even many details down to the very feel of the place the entire stay was reminiscent of every time I've stayed at a budget hotel/motel in Florida. This isn't an attack in any way, shape, or form directed at this comfortable, yet moderately priced establishment. It is, simply put, an honest reporting of my experience. Parking was not confusing at all, in fact, this place has something most do not. A parking lot that supports the amount of guests that could be staying in the building at any given time without having to walk more than a few feet to your vehicle. The price I found online and printed for proof was honored without even showing them what I had found. Every encounter with the staff at this friendly business was best described as friendly and informative. All of the questions and concerns I brought to their attention were addressed right away without question and no one ever tried to place blame on me. Most hotels will find a way of showing you how it is your fault, thus the fee for causing it will be this much. Not the case at all here. The beds were not what I would refer to as a throne for the horizontally active, but they were not uncomfortable either. I checked out on time and once again the staff was very polite and even brought all my bags to my car. I am not writing this review because I was implored to, but rather because I feel that if you are ever by bell and i17, you should definitely give this place a chance. I look forward to future stays here and have found a home away from home when I need to attend an overnight meeting in town.
    3 people found this review helpful 👍

  • 1/5 Nia C. 5 years ago on Google
    Not what I expected. I stayed 2 nights. I expected a knock at the door to ask if i needed towels or something. I went to the front desk and was told to bring my towels down and she will give me new ones. Now im Handicap so that was inconvenient. I bring them to her to be told she only has two big towels left. So i asked for my washcloth back. She stated i cant have it back because she needs my dirty ones in order to give me more. So no face towel, the mini fridge was not plugged up or even near an outlet. I had to pick it up and move the mini fridge And microwave to the bathroom sink to plug it up. The worst part is i paid online specifically for a lower price and a smoking room. When i arrive I'm told there is. $40 deposit. Never was I told or did i read there was a deposit. Very unhappy Stay. I wish i could be refunded. Honestly as a courtesy.
    3 people found this review helpful 👍

  • 1/5 John Gunnar S. 7 years ago on Google
    Stay away from this hotel ! Dropped in there for one night February 16-2017. The room was dirty ! Faucets was loos or broken. Couldn't take a shower at all, now water coming out. The faucets on the sink was loos so only warm water to brush your teeth..... Several rooms with broken windows, looks like a ghetto. Noisy people outside through most of the night. They charged us $69.99, but to be honest you don't want to spend 7 dollars there. Stay away !!!
    3 people found this review helpful 👍

  • 2/5 Bree V. 5 years ago on Google
    This place was cheap and the rooms were nice but the management sucked! My husband was doing laundry and smoking a cigarette in their laundry room and a guest came in to get ice and told him he wasn’t aloud to smoke in there so he said okay went outside and put the cigarette out and continued to do our laundry. Well the other guest went to the office and told the lady that was working that he was smoking in the laundry room so the worker came outside and told him he wasn’t aloud to smoke in the laundry room and asked what our room number was so my husband told them we were in room 131 and explained that he wasn’t aware that he wasn’t aloud to smoke cigarettes in the laundry room and that he had seen other people in there smoking so thought it was okay and she rolls her eyes at him then with such a nasty attitude says well I’m letting management know that you were smoking in the laundry room and that you didn’t listen when you were told it wasn’t aloud then before my husband could even get a word out she walked back to the office. It’s probably around 11:00 PM / 11:30 PM so my husband just finished grabbing our laundry out of the dryer and decided we would just fold it in the room.. So we each grabbed our baskets and I walked out then he took a step out of the door set his laundry basket down and lit his cigarette to smoke before we got back to the room and before he could even pick his laundry basket back up and start walking the lady from the office comes running out with a taller, bigger male. And without stopping she walks past my husband and says you’re going to get in so much trouble for this I just saw you smoking in there again and my husband says no I wasn’t check the cameras and the male that walked out with the office lady I’m assuming was supposed to be her security guard stands next to office lady (she didn’t have a name tag and refused to tell us her name) giving my husband the dirtiest looks and flexing towards him then they both walk to the pool and right back to the office. Seemed to me like the lady that was in the office just liked to start trouble and that she shouldn’t be working there. We were paying weekly and had just paid the morning before and two days later we go to the office to get some towels and Heather says no you need to check out because I saw you smoking in my laundry room after you were asked not to and my husband said okay that’s fine we will leave I didn’t want to stay after we finished this week anyways, can I get a refund for the 5 days I have left that I paid for and she says no sorry we don’t refund our customers you need to be gone within an hour or I’m calling the police have a nice day bye and walks to the back of the hotel office! So we paid $289.78 for the week that we weren’t getting back, then on the 5 of October, 2018 the day we checked out; after we left my card was charged 3 times! Once for $43.87, once for $25.00, and once for $58.60 so I called the bank and explained that those were unauthorized charges then tried calling the office and got hung up on 4 times. Then on the 6th of October, 2018 my card was charged AGAIN; once for $58.60 and once for $30.00! My bank is going to try to put on my account that they cannot charge my card but because they’re charging different amounts they made it were I have to go online to my banking app and authorize any charge from any hotel (which I’m fine with)!! I just hope I get my money back and I hope that the supervisors will get better employees at this location!! So very disappointed, the only reason I gave two stars is because the housekeepers are very nice, the rooms are spacious and well kept, and because of the price but you get what you pay for right? I hope this helps nobody else having this happen to them!
    2 people found this review helpful 👍

  • 1/5 Tim W. 6 years ago on Google
    I stayed here in April. It badly needed renovations. The internet didn't work, the safety latch on the door was missing, the curtains had holes and at night when I turned on the lights bugs would scatter. All in all it was a dump. I posted that here. The manager wrote me to say that renovations we're being done and that I should give it another chance. So here I am. I booked online and paid in advance. When I arrived I asked for one of the renovated rooms I was told that there none were renovated. That's what I get for believing without confirming. In fairness this time the internet has worked about 90% of the time. I must have had the worst room last time as everything works this time. I have only had to kill one bug in 6 nights. However it takes only a few minutes of walking barefoot on this carpet and the soles of your feet will be black. All in all I would not recommend this place. It is the cheapest around but for only a few dollars more you can stay in a much better venue.
    2 people found this review helpful 👍

  • 1/5 Frances S. 9 years ago on Google
    Where do I start? First of all these are not the pictures of what the hotel looks like. It's so filthy! The bed had crumbs on it, counter tops are dirty, bed comforters are were dusty, don't get me started on the carpets. Told me there was a microwave in the room (someone sold it). They also were arguing with me saying they did clean the room when I clearly saw the house keeping girl skip it. I never write reviews but feel that it's unfair for them to try and tell people this is the room they are getting when you clearly are not. check out the reviews on yelp those are the real pictures!!! This room is maybe worth 20 a night. t This is the worst hotel I've ever seen!!! Not to mention everyone there looked like they were on drugs including the employees.
    1 person found this review helpful 👍

  • 1/5 Del And Diane K. 2 years ago on Google
    Disgusting, bathtub was so dirty we wouldn't take a shower in it. Earl wwas worn through showing the black below it, in the sink also. Don't go there. The people were very nice, though.

  • 1/5 Richard O. 2 years ago on Google
    It is nothing like the photos. Run down, scary place to stay. Room was literally in shambles. NOT RECOMMENDED!

  • 2/5 Jim M. 2 years ago on Google
    Fair, very run down. I blame the Owner of this place for not keeping it up - lack of investment in the property. The STAFF IS GREAT! They try and go above and beyond to help . It's by NO means poor staff...Thank you all for your excellent Customer Service.

  • 2/5 Susan R. 1 year ago on Google
    Website showed pictures with bed bugs. Why would anyone do that.

  • 3/5 Velvet Jean R. 10 months ago on Google
    Was there visiting a friend. Rooms were pretty good sized. N they allow pets. Always a plus.

  • 5/5 ABC-Computers-Repair 6 months ago on Google
    Fast check in and very nice service


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