1/5 Karey H. 3 months ago on Google New
This
is
a
beautiful
location
in
downtown
Phoenix.
We
just
moved
here,
and
it’s
walking
distance
from
our
apartment,
and
had
great
reviews,
so
we
decided
to
give
it
a
try
today.
I’m
not
sure
if
the
baristas
were
just
having
an
off
day
or
what,
but
our
experience
was
terrible.
The
guy
who
took
our
order
seemed
EXTREMELY
annoyed
by
our
questions
(sorry,
it’s
our
first
time
here,
should
we
just
automatically
know
everything…?).
No
flavors
are
listed
anywhere
that
we
could
see,
so
how
are
customers
supposed
to
know
what
you
have
unless
they
ask?
And
when
your
staff
says
to
someone,
“That
drink
comes
with
four
shots
of
espresso,
is
that
ok?”
And
then
the
customer
asks
if
they
can
do
three
instead,
maybe
encourage
your
staff
to
not
roll
their
eyes
and
say,
“We
can
only
do
two
or
four,”
like
I
should
somehow
telepathically
know
that?
We
sat
on
the
patio
for
awhile
after
ordering
and
it
was
very
interesting
to
see
how
enthusiastic
and
kind
they
were
to
obvious
regulars,
and
how
cold
and
rude
they
were
to
everyone
else.
In
addition
the
menu
listed
for
this
location
online
doesn’t
match
what’s
actually
available
in
the
store.
You
can
order
things
like
homemade
pop
tarts,
scones,
etc.
online
from
this
location
but
they
don’t
actually
sell
those
items
here.
It
was
a
very
limited
menu,
which
isn’t
a
bad
thing,
but
having
a
different
menu
online
is
misleading.
Our
coffees
weren’t
mixed
at
all
(my
boyfriend’s
iced
mocha
had
a
solid
layer
of
chocolate
at
the
bottom
that
very
obviously
wasn’t
mixed
into
the
drink)
and
both
our
drinks
tasted
very
bitter,
like
the
shots
sat
too
long.
I
couldn’t
taste
any
vanilla
in
the
vanilla
latte
I
ordered.
I
doubt
we’ll
be
back.
Fix
your
staff’s
attitudes,
please!