1/5 Stefanie P. 1 year ago on Google
I
have
never
been
treated
so
rudely
and
so
poorly
by
a
business.
I
organize
a
monthly
luncheon
for
my
work,
usuallyabout
15
to
30
people.
Sometimes
we
try
new
local
restaurants
to
order
from
and
they
are
normally
very
happy
to
receive
our
business
and
treat
us
very
well.
Because
we
haven't
ordered
through
Nino's
before,
I
called
the
month
before
and
asked
if
they
could
accommodate
our
order.
They
asked
me
to
call
a
day
in
advance
and
said
it
would
be
no
problem.
So,
I
sent
out
a
link
to
my
coworkers
to
Nino's
online
menu,
they
sent
me
their
orders
and
paid
me
in
advance
based
on
the
online
pricing.
I
called
today,
the
day
before
our
lunch,
to
put
in
the
order.
The
girl
taking
the
order
tells
me
their
prices
have
increased.
For
example,
a
platter
which
was
formerly
$12.99
is
now
$16.99!
Quite
a
large
price
increase,
which
means
people
haven't
contributed
enough.
I
told
her
I
would
have
to
call
back.
I
spoke
with
some
of
my
coworkers
who
all
said
they
should
honor
their
online
pricing.
I
called
back
and
asked
for
a
manager.
I
was
given
the
same
girl
who
I
spoke
with
in
the
beginning
who
is
not
a
manager
according
to
the
person
I
talked
to.
I
told
her
the
situation
and
pointed
out
that
it
would
be
good
customer
service
to
honor
their
online
prices
as
this
is
what
they've
put
out
to
the
public.
She
said
she
can't
because
the
new
pricing
is
in
the
computer.
I
told
her
that
she
could
still
give
a
discount
on
the
order
to
help
make
up
the
difference.
She
told
me
she
won't
do
that.
I
asked
why
no
one
told
me
about
the
price
difference
when
I
called
a
month
ago.
At
first
she
said
she
spoke
with
me
and
she
would
have
told
me
about
it.
I
told
her
that
she
didn't
tell
me
otherwise
I
would
have
asked
for
the
new
pricing
so
I
wouldn't
end
up
in
a
situation
like
this.
Then
she
told
me
that
the
prices
only
changed
3
days
ago
so
she
couldn't
have
told
me
about
the
price
increase
a
month
ago.
Clearly
she's
lying
and
can't
get
her
story
straight.
Anyway
she
told
me
it
doesn't
matter
because
she
won't
discount
it
or
honor
the
old
prices
which
are
still
online.
Wow.
Truly
a
business
who
doesn't
care
about
or
values
their
customers.
Also
it
says
a
lot
about
their
integrity.
Well,
I
let
everyone
here
know
that
lunch
was
canceled
and
let
them
know
how
rudely
I
was
treated.
I'm
just
glad
we
didn't
give
them
any
money.
Horrible.