5/5 Eric R. 6 months ago on Google
5-STAR
FURNITURE-BUYING
EXPERIENCE
I
recently
had
the
pleasure
of
shopping
at
Macy's
Furniture
in
Phoenix,
Arizona,
and
I
must
say
that
my
experience
was
truly
exceptional,
thanks
to
the
unwavering
assistance
I
received
from
their
remarkable
employee,
Anna.
If
there
were
more
than
5
stars
available
to
rate
her,
I
would
gladly
give
them!
Anna
is
dedicated
to
helping
customers
find
the
perfect
furniture
pieces
to
suit
their
needs.
She
is
attentive,
kind,
patient
and
knowledgeable.
Anna
didn't
just
want
to
make
a
sale;
she
was
genuinely
focused
on
making
sure
I
left
the
store
with
furniture
that
I
would
be
thrilled
with
for
years
to
come.
She
went
above
and
beyond
to
accommodate
my
needs.
I
initially
ordered
my
dream
sofa
on
Macy’s
website
and
scheduled
the
delivery
for
several
months
out
since
I
recently
moved
to
a
different
state.
To
my
disappointment,
Macy’s
canceled
my
order
the
day
before
delivery,
without
any
notice.
This
was
extremely
frustrating.
This
is
where
Anna
came
in…
she
worked
tirelessly
to
find
my
dream
sofa
and
was
able
to
locate
it
after
a
week
of
searching
(despite
it
being
discontinued).
She
reserved
it
and
re-ordered
it
for
me
for
the
same
price
I
initially
paid…
and
she
was
sure
to
keep
me
in
the
loop
throughout
the
entire
process.
Thanks
to
Anna's
expertise
and
commitment
to
customer
service,
I
am
now
the
highly
satisfied
owner
of
a
beautiful
new
sofa
that
I
have
looked
forward
to
owning
for
over
a
year.
If
you're
looking
for
new
furniture
in
the
Phoenix
area,
I
highly
recommend
visiting
Macy's
Furniture
and
asking
for
Anna.
She
is
a
gem
among
retail
professionals,
and
her
commitment
to
excellence
is
truly
commendable.
Thank
you,
Anna,
for
finding
me
my
dream
sofa,
even
after
I
had
lost
all
hope…
you
are
a
shining
example
of
exceptional
customer
service!
⭐⭐⭐⭐⭐