Hinrichsen Jewelers image

Hinrichsen Jewelers

Jewelry store Jeweler Jewelry repair service Watch repair service

One of the Most Reviewed Jewelers in Phoenix


Address

401 E Bell Rd, Phoenix, AZ 85022, United States

Website

www.hinrichsenjewelers.com

Contact

+1 602-375-3400

Rating on Google Maps

4.80 (181 reviews)

Open on Google Maps

Working Hours

  • Tuesday: 10 am to 5 pm
  • Wednesday: 10 am to 5 pm
  • Thursday: 10 am to 5 pm
  • Friday: 10 am to 5 pm
  • Saturday: 10 am to 4 pm
  • Sunday: Closed
  • Monday: 10 am to 5 pm

Featured Reviews


Frequently mentioned in reviews: watch (17) ring (17) jewelry (13) store (11) great (10) time (9) recommend (9) Keith (9) people (8) price (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Dennis F. 10 months ago on Google
    Best jewelry store around the owners and the people there are so nice and the workmanship that they do there is incredible I go there to get my new clasps done, as well to get pendants made. I've never walked into a jewelry store and been treated so well.
    2 people found this review helpful 👍

  • 5/5 Raymond S. 2 years ago on Google
    I don’t normally take my high end watches anywhere, but joe was awesome and took care of my Rolex watch in no time. I had a last minute event to go to and they were quick.
    1 person found this review helpful 👍

  • 5/5 Maria W. 1 year ago on Google
    I finally have my wedding band resized (from size 5 now 7 😂). The place where I took it is called Hinrichsen Jewelers has all sort of good stuff. I'm talking about real investment😁. Staffs are very accommodating. They are all elders. The guy who resized my ring was fast and did a really good job. There's no trace of it being resized. He cleaned my engagement ring for no cost. We also brought my husband's necklace and my mom in law's bracelet to get them fixed. The price were very reasonable. It wont cost you arm and leg. I would definitely recommend to all of my friends especially Filipinos here in Phoenix if you have any broken jewelry that needs to be fixed.
    1 person found this review helpful 👍

  • 5/5 Mark 10 months ago on Google
    We have used them many times in the past few years and for good reason. They are not only very competitive with prices, but just as important they are very knowledgeable, helpful and friendly. I Highly recommend Hinrichsen to anyone looking for that special wedding ring or fine jewelry.
    1 person found this review helpful 👍

  • 5/5 Nash N. 10 months ago on Google
    I took my Citizen watch in to have the wristband repaired. As soon as I walked in, I was greeted by Keith the Watch Repairman. I gave him my watch to have a look, and he quickly began measurements on what bands would work best. I showed Keith a couple pictures of replacements I was thinking about. He went to the back of the store and came back with very similar items I was looking at online. I chose one of the bands he brought up, and he immediately started replacing my broken band with the new one! In minutes my watch was repaired and he informed me of any minor adjustments that I could take to make the watch fit even more comfortably. Before I left, Keith let me know that if there was any adjustments that needed to be made, to come right back and he would take care of it. Wonderful customer service! I would recommend taking any watch that needs repairs to this location! They made me feel very welcome. Thank you Keith and Hinrichsen Jewelers!
    1 person found this review helpful 👍

  • 5/5 Laura H. 3 years ago on Google
    Hinrichsen's did a wonderful job setting the center stone in my engagement ring. Their price for this work was the best we could find in town. I highly recommend them!

  • 5/5 Rob K. 3 months ago on Google New
    Did a great job customizing a ring for my wife. Very affordable. Staff is super friendly and did everything to see I was satisfied. So much better than mall/big box jewelry stores. These people really care.

  • 5/5 Claire H. 3 months ago on Google New
    Have had three of the best interactions possible with everyone we have met with here. They didn’t charge me to tighten my prongs to secure my diamond earlier this week, and didn’t charge me to adjust my watch band length, then gave me a discount for a watch battery and change. Absolutely the kindest and most personable staff. I can’t imagine using any other business now that I’ve come here. They’ll have my business and support from here on out.

  • 5/5 Kyle (Top Local G. 4 months ago on Google
    Dropped in here to look at rings and see if they had a way I could measure the finger of the person I was shopping for without ruining the surprise. The gentleman was incredibly helpful and gave me a little baggie with plastic ring sizers. He also showed me some different options gave me some very helpful information.

  • 5/5 Charlie W. 4 months ago on Google
    Great service and reasonable prices. Had some repairs done and they were completed quickly and priced well. Looked at some jewelry while there.

  • 5/5 Brandon Y. 5 months ago on Google
    Keith and Wanda were phenomenal. I called in to get a watch battery replaced. Not only did they get me in ASAP they even shared how long they expected the new battery to last. The Cuervo y Sobrino watches they carried were also super cool. Highly would recommend this store for your jewelry/watch repair needs!

  • 5/5 Donna C. 8 months ago on Google
    They have been the jewelry store I go to when I want something unique, special and well priced. Excellent quality. Thankyou for over twenty years of helping my family.

  • 5/5 Christopher M. 8 months ago on Google
    Went to over a dozen jewelry stores to try to find the perfect engagement ring. I told Keith exactly what I was looking for and he worked with me every step of the way and created the perfect engagement ring for my fiancé. I can’t recommend them enough!!!

  • 5/5 John Ebinger, PT, DPT, S. 8 months ago on Google
    Had a G-Shock watch that I’ve had for over 8 years. Replaced the battery a couple times since. This time after replacing the battery, the buttons on the side were getting stuck and couldn’t set the watch. Looked up watch repair near me and Hinrichsen Jewelers came up. As a first time customer, the staff were friendly and welcoming. Explained to the head jeweler the issue. He took it right back, diagnosed the problem and spent the time to make proper repairs/adjustments on the spot. I waited no more then 10 minutes and walked out with my watch on my wrist and back in order. Great Family owned local business that I’m proud to support. Highly recommend!

  • 2/5 Kiloh S. 10 months ago on Google
    Paid $30 for two watch battery replacements and they didn't even set the time on one of the watches. A lady told me to "Go on the Internet". On a previous three watches, one didn't have the time set on it. To me, this is pretty basic stuff. Will not be back here.

  • 5/5 Lauren R. 11 months ago on Google
    Amazing family and jewelry. Created my wedding ring to my specs and such great pricing.

  • 5/5 Shanna B. 11 months ago on Google
    Had such a wonderful experience with this Jeweler. They were able to create a new custom set for me using diamonds I had from other rings. Their work was done so quickly and everything looked great. Everyone here is so kind and professional. The process was smooth and without issue. I will definitely be back and will be recommending to others.

  • 5/5 Nini H. 2 years ago on Google
    The owner is a great person, very conversational. He resized my ring, and it looked better than when I bought it! Absolutely gorgeous. Great price too, especially comparing it to some other locations I was looking at.

  • 5/5 Mary Lou D. 1 year ago on Google
    First time visit. No charge to put backing on watch. Sizing two rings. Price seems very fair.

  • 5/5 Justin S. 1 year ago on Google
    I had such a terrific experience here. The kind woman that helped me and the gifted jeweler were incredible. Fantastic customer service, fair prices, and all-around great jewelry store. Highly recommended.

  • 5/5 yellow m. 1 year ago on Google
    Quick, friendly, no nonsense, no upsell, went in for to have a necklace charm cleaned and a knot out of the chain. Much better than dealing with a larger store or going to the mall.

  • 5/5 Morgan E. 1 year ago on Google
    We were on vacation in Scottsdale for about a week. They were able to resize my ring very quickly (within the 3 days we had left), considering the metal was rose gold. Came out perfect and both my fiancé and I are very happy!

  • 5/5 Rob W. 1 year ago on Google
    Thank you for great service at a great price! I brought two watches and a chain that all needed some work. They had me in and out in under fifteen minutes and the price was great. The owners are great. I saw them deal with several customers while I was waiting, and they displayed high integrity with every customer. I will be back, and I will refer people to this business.

  • 5/5 Laura L. 2 years ago on Google
    Ohmygosh this lady was so sweet. In and out and she said because it was my wedding ring I'm getting resized she will try to rush it. Also a great price for resizing

  • 5/5 Chris B. 2 years ago on Google
    These people were very nice and helpful this is a family-run business and this is where you should be spending your money not with some big-box store but with families who care about you and wanting you to have the best they were very helpful my wife's ring and one of those little diamonds came out I was able to bring this in here and they were able to fix it for only $45 and they're going to have it done before Christmas just next to target... They Fix it the night before Christmas thank you so much ... So 6 of my photos and 1500 views in only 3 days are all feature photos on google maps i hope your holidays are amazing

  • 5/5 Michelle C. 2 years ago on Google
    I went in to have a ring cut off and resized. They provided excellent customer service and did a fantastic job on my ring. I recommend them 100%.

  • 4/5 PBD P. 2 years ago on Google
    Recently stop by to have a clasp repaired on a chain. I have lived in the area for 5+ years and choose to stop here after that many years because my jeweler closed down. I am searching for a new, consistent jeweler. The prices were perfect and on market. They did repair it within the quoted time which was very reasonable. I was charmed by the shop. The work bench in the store really lends the shop something wonderful. They took my item and gave me a ticket. Not much in the way of conversation which is fine. The clerk was professional. I was attempting to strike some conversation to let them know I am interested in learning about the store as I would like to consider them for 'my jeweler' but no dice. Upon pick up, same deal. Professional but not interested in friendly convo. I attribute this to myself being a young man and looking younger still. Great shop for casual needs but not the neighborhood jeweler I was looking for this time.

  • 5/5 Prime 2 years ago on Google
    Pro jeweler on site. Can make or repair anything. Price was good and service phenomenal. Had an old cracked watch face replaced and a few rings and earrings cleaned. Also bought a chain. All top notch.

  • 5/5 Daniel C. 2 years ago on Google
    Keith and Wanda are simply amazing people. As soon as I walked in my requests were heard, I didn’t feel rushed, and when I finally decided on an engagement ring it was constructed to perfection. My expectations were beaten and Keith customized a beautiful ring for a very reasonable price. My faith in customer service has been restored and these were truly professional people. I look forward to doing business with them again

  • 5/5 Wesley S. 6 months ago on Google
    I love this place, Keith and the ladies are amazing! They are so nice to me and do their best to help out with any problem I have with my jewelry, and they do it at a fair price. I would absolutely recommend this store and these people to any one. I rarely write reviews, I only do it if one they do a horrible job or they do a fantastic job… so wonderful place and only place I get my jewelry fixed. Thank-you jewelers. I continue to go here a year later because they continue to be the absolute best! You don’t come across a business with this caliber of of people anymore.💯💪


Call +1 602-375-3400 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
  • Offerings
    • ✓️ Repair services
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✗ Delivery
    • ✓️ In-store shopping
  • From the business
    • ✓️ Small business

Trends



Last updated:

Similar Watch repair services nearby

Aztec Pawn & Gold image
1
Aztec Pawn & Gold
Pawn shop
👍👍 Just wanted to thank Vanessa the manager for her kindness and professionalism. I was on crutches waiting for my husband to purchase his firearm. Vanessa provided me a chair so that I could be comfortable. This was last week I went this week and purchase me a new firearm. I will continue to shop ther...
4.90 (3.1K reviews)
Macy's image
2
Macy's
Department store
Department store chain providing brand-name clothing, accessories, home furnishings & housewares.
$$ $$
4.30 (2K reviews)
Joyeria Diaz Jewelry image
3
Joyeria Diaz Jewelry
Jewelry store
👍👍 I had an exceptional experience at Joyeria Diaz! The staff was knowledgeable, courteous, and helped me find the perfect piece of jewelry. The store's wide selection, quality craftsmanship, and fair prices exceeded my expectations. I highly recommend Joyeria Diaz for anyone seeking beautiful and uniq...
5.00 (2K reviews)
Shane Co. image
4
Shane Co.
Jewelry store
Jewelry retailer specializing in diamonds & gemstone pieces, with an engraving service.
4.70 (1.3K reviews)
JCPenney image
5
JCPenney
Department store
Chain department store selling a wide selection of brand-name clothing, footwear, furniture & more.
$$ $$
4.20 (1.2K reviews)
Last updated:
()