Freytag Fine Jewelry image

Freytag Fine Jewelry

Jewelry store Store Jeweler Gold dealer Goldsmith Diamond buyer Estate liquidator

One of the Most Reviewed Diamond buyers in Phoenix


Address

4730 E Indian School Rd UNIT 115, Phoenix, AZ 85018, United States

Website

www.ffjewels.com

Contact

+1 602-786-8406

Rating on Google Maps

4.90 (150 reviews)

Open on Google Maps

Working Hours

  • Tuesday: 10 am to 5:30 pm
  • Wednesday: 10 am to 5:30 pm
  • Thursday: 10 am to 5:30 pm
  • Friday: 10 am to 5:30 pm
  • Saturday: 10 am to 4 pm
  • Sunday: Closed
  • Monday: Closed

Featured Reviews


Frequently mentioned in reviews: jewelry (27) Freytag (22) ring (21) Bryan (13) service (12) recommend (11) store (9) Fine (8) helpful (8) customer (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 tony s. 1 year ago on Google
    I have been to many jewelry stores in my travels but I think you will really enjoy doing business at Freytag’s fine jewelry on 48 th st and Indian school, Safeway shopping center. Bryan has been in the business for 45 years and you can tell he loves what he does. Amazing prices and customer service beyond anything I have seen. His fellow jeweler Chris is also fantastic. No high pressure sales here, they do not work on commission and only want to make their clients happy. Please give them a try, whether you need beautiful jewelry or repairs or just to stop by and get your jewelry inspected and cleaned complimentary
    2 people found this review helpful 👍

  • 5/5 Craig V. 2 years ago on Google
    Beautiful selection. I have used the jewelry repair two times and had quick repair at a fair price. Nice family business and a nice addition to our neighborhood😀
    1 person found this review helpful 👍

  • 5/5 Leigh Z. 6 months ago on Google
    What a wonderful experience with Freytag. I walked in with the plan of leaving my ring and I was taken care of immediately! An hour later my ring was back on my finger and looking gorgeous. Great company, great owner and great staff. They are my new go-to and I highly recommend this local jeweler. Thank you!!
    1 person found this review helpful 👍

  • 5/5 Liz S. 11 months ago on Google
    This is the best jewelry store in Phoenix and I will be coming back! I somehow bent my engagement ring and they were able to fix it right up. Chris is fabulous and full of knowledge. I’ll be back to buy some wonderful estate gems soon!
    1 person found this review helpful 👍

  • 5/5 Sydney G. 8 months ago on Google
    I love everything about this jewelry store!!! It’s so much more!!! Brian knows what I love and when my family is looking for gifts they come here !!! I love all my jewelry from here!! I’ve been going there for 15 years and I’ve never been disappointed.
    1 person found this review helpful 👍

  • 5/5 Andeanna F. 10 months ago on Google
    One of my 27 year old wedding ring sets side bands snapped loose. I am very rough on jewelry. Repair was needed. I had ignored this small local jewelry store for years. Occasionally peeking at the window displays on the way to Safeway or Mathnaisium with my boy. Thrilled with Freytag Fine Jewelers repair reviews. I trotted right over... to find a truly hidden jewel! Chris and Bryan are so personable, creative and skilled craftsmen. Their beautiful men's wedding rings come with a spare for rough manual abuse. Ladies gems have amazing cuts and unique geometric settings. Color me very impressed. Oh yes, my repair: undetectable! Returned looking better than it has in years. I really think they should have charged me more. Shush, don't tell them.
    1 person found this review helpful 👍

  • 5/5 Tara G. 1 year ago on Google
    Love love love everything about Freytag. The gentlemen there are just so down to earth, professional and skilled with any kind of jewelry. I’ve had many pieces repaired there and I’ve never been disappointed, great service , personable it just doesn’t get any better than Freytag,. Thank you Freytag!
    1 person found this review helpful 👍

  • 5/5 Marc 1 year ago on Google
    Bryan provided outstanding assistance in selecting a pair of diamond earrings for my girlfriend. He reviewed the Cut, Color, and Clarity with me. Gift wrapping was outstanding. My girlfriend loved the gift wrapping and adored the earrings as they were bigger, sparkled and a much better quality than the ones she lost. Great job Bryan!
    1 person found this review helpful 👍

  • 5/5 Kathy L. 1 year ago on Google
    We had a ring downsized and the cost was very reasonable. Pleased to see that Williams Jewelry has morphed into Freytag Fine Jewelery. Same professional, friendly service. Would not hesitate to use Freytag again.
    1 person found this review helpful 👍

  • 5/5 Elisa C. 1 year ago on Google
    I love Freytag jewelers! I have had everything from watch batteries replaced, rings resized, and bought beautiful white gold hoops. They are always very friendly and have great prices
    1 person found this review helpful 👍

  • 5/5 Michelle M. 2 years ago on Google
    Boutique family jewelers with unique and affordable designs. Every time I need a fix or cleaning I receive warm and friendly customer service interactions from Jessica. I trust Bryan’s expertise and highly checking them out.
    1 person found this review helpful 👍

  • 5/5 Mary K. H. 2 years ago on Google
    Brian Freyrag was very pleasant, knowledgeable and enjoyable to visit with. It was great getting my bracelet back sooner than we expected. Thanks for the wonderful service.
    1 person found this review helpful 👍

  • 5/5 Lisa 1. 8 months ago on Google
    I am so happy with the work Freytag Fine Jewelry did on my family heirloom ring, setting the diamonds in bezel setting and conducting an appraisal. I will certainly be a returning customer!

  • 5/5 Cassie M. 4 months ago on Google
    I originally went in to get my wedding ring cleaned . It was white gold and needed to be redipped and cleaned . They did all that with in an hour and it looked better than it did when I got it! I went back to get my husband a custom ring and Bryan was so kind he sat with me and helped me design it. When I got it, it was better than expected ! Customer service is a ten! The jewelry they have is top notch quality with fair pricing! My one and only jeweler !

  • 5/5 Liang O. 5 months ago on Google
    I very rarely post anytime but feel I need to in this case. Bryan and Chris at Freytag Fine Jewelers were absolute amazing, kind, honest and open during my recent transactions at the store. Bryan, the owner, answered all my questions fully; making sure I was comfortable with the transaction. I never felt rushed at all. The entire process was easy, relaxing and most importantly I felt very confident. Thank you Bryan and Chris for your professionalism and forthrightness. I certainly recommend everyone to visit your store and get to experience this exceedingly high level of customer service. Thank you so much.

  • 5/5 Audra M. 5 months ago on Google
    What a great vibe. I was looking for a trustworthy jeweler and I finally found one! I had a diamond ring repaired here. They did an excellent job. It was also very quick and affordable. My 15 year old ring was blinging and looked new again. Their jewelry pieces are beyond magnificent. Chris was helpful, insightful and I felt taken care of. Support this local business ❤️

  • 5/5 Jason G. 5 months ago on Google
    Hello Bryan. I hope all is well as it looks it is. I can say you always did run a fine Jewelry establishment and established it is. I would fully recommend seeking out your jewelry acquisitions here. The customer service is always impeccable, knowledgeable, helpful, respectful and above all kind. It's that kindness that you usually don't see in a retail industry driven market. They are not pushy, nor concerned with just making the sell. I've always been treated with respect as well as guided to the gift best suited for the occasion. You won't be disappointed by stopping by.

  • 5/5 Amanda H. 2 years ago on Google
    My fiancé ordered a ring online elsewhere and they sent him the wrong size. We took it here because it was closest to our condo and Freytag down sized it and fits my finger beautifully. Beautifully shined too. Did notice it was missing one of the small diamonds but they held onto it an extra day and found the small diamond and put it back into place and cross checked all the other prongs. Which was really nice of them. So happy. They also remembered us and had my ring out before we could finish walking in through the door when we came in to it up the second time. 😂🥰

  • 5/5 Philip P. 6 months ago on Google
    This place and the owner are absolutely amazing, super helpful with us picking our engagement rings and resizing my watch.

  • 5/5 Addy & Scott R. 7 months ago on Google
    I was very impressed by the quality of their work, ( they repaired a necklace) , their honesty and willingness to find different solutions for other pieces I brought to be repaired. Very reasonable too. Moreover they cleaned my rings and reshaped another one for free. I will most definitely go back there for all my jewelry needs.

  • 5/5 Patty S. 7 months ago on Google
    I recently had my jewelry repaired at Freytag Fine Jewelry, and I couldn't be more pleased with the experience. The repair work was skillfully executed, restoring my piece to its original beauty, and it was completed surprisingly fast. What's more, the cost was quite reasonable. Overall, I'm thoroughly satisfied with this Freytag's service, and I highly recommend it for anyone seeking quality repairs that are both efficient and budget-friendly.

  • 5/5 Jill L. 1 year ago on Google
    Awesome service and very reasonably priced! Great work on any and all repairs you may need - my GO TO jewelry store!! I highly recommend them!!!!

  • 5/5 Lisa D. 2 years ago on Google
    I stopped in on a whim and I am so glad I did. The owner Brad and his daughter Jessica were super friendly and very helpful. They cleaned my ring and fixed an issue I had with the platinum denting and having a rough edge. They didn’t charge me and gave me free jewelry cleaners without me asking. They just purchased new cases so a lot of the inventory was not out yet but what was out in the case was beautiful. I will definitely be going back for a special occasion indulgence. Good customer service is harder to find these days so I really appreciated their friendliness and helpfulness.

  • 5/5 Jon C. 2 years ago on Google
    My wife's long gold necklace got a nasty tangle in it that we simply couldn't solve after many attempts. Brought it into Freytag to see if there was anything they could do and the owner took it apart, untangled and reassembled like new in ten minutes free of change. Thanks Freytag!!

  • 5/5 Anthony V. 9 months ago on Google
    I've had the best experience with Freytag fine jewelry. Walked in once and had my jewelry cleaned and polished on the spot. Have since returned for jewelry repair as well as having work done on my watches. Very professional and atmosphere is very welcoming. Highly recommend stopping in to visit with them.

  • 5/5 Bernadette J. 1 year ago on Google
    This is my favorite local jewelry store! I get all my white gold and diamonds here. If you're looking for holiday gifts for friends or family they have such beautiful pieces.

  • 5/5 Paul B. 2 years ago on Google
    The jewelry store is amazing. Professional and friendly. Great pricing and wonderful selections.Clean and worth the trip!

  • 5/5 Evan R. 2 years ago on Google
    My now wife and I came into FFJ a few weeks prior to our wedding. The team were able to fulfill our wedding band order quickly, accurately, and followed up with kind messages and a congratulatory card in the mail afterwards. Would highly recommend!

  • 5/5 M A. 1 year ago on Google
    I went in for a custom piece using a cut stone I already had. I shopped around at a few places and Freytag was by far the most reasonably priced. Everyone was very helpful and friendly. Chris was great at helping me pick out options and the owner Brian personally boxed and gift wrapped the piece for me. For all my future jewelry needs I'll be going back to Freytag.

  • 5/5 Alexander K. 2 years ago on Google
    Very helpful, and Brian dropped the price on the perfect set of earrings for my wife so it would fit my budget, and I didn't even ask. He just did it, and I couldn't be happier.

  • 5/5 Zach T. 1 year ago on Google
    I recently purchased an engagement ring from Freytag Fine Jewelry and it was an outstanding experience! Bryan and Jessica were extremely informative, accommodating, and communicative. They helped me get a ring that met my specifications while staying under budget! Very thankful for their expertise and friendly service. I would highly recommend Freytag Fine Jewelry.

  • 5/5 Kimberly Y. 1 year ago on Google
    I dropped off a ring to be fixed. The band had broken. Both gentlemen were very nice and engaging. And my ring was ready by the date they promised. The price for the repair was very reasonable. I would recommend anyone who needs repairs.

  • 5/5 Kyle G. 1 year ago on Google
    A few weeks ago I had the pleasure of selling a few pieces of jewelry. Everything was handled in a professional manner. Knowledgeable owner & staff. Also picked up my watch which need a new crystal face & battery. I'll be sure to recommend this jewelry store to family & friends!!

  • 5/5 Alyssa S. 1 year ago on Google
    I cannot express how much I enjoy having Freytag so close to home and how helpful every single one of their team members are! I’ve been going to them since they moved in near our home and have gone there for multiple things! New watch batteries, ring cleanings/inspections (to make sure no prongs or stones are loose!), ring resizing and also engraving for our wedding bands! No matter what I come in with they can always help and are so timely! Most times I come in the issue can be addressed there on the spot and the times when I have to drop off a piece I’m always in the know of where the piece is at in the process and never have to wait long for it to be ready for pick up. They are excellent at communicating! Additionally, I found out on my last visit they have an on-staff designer who can either help you create a new and unique piece from scratch or take existing pieces and make something new. Such an impressive staff and would never take my valuable pieces anywhere else!

  • 5/5 jake p. 1 year ago on Google
    Bryan has been accomadating and helpful every step of the process, he guided and helped me to purchase an engagement ring. He responded quickly and concisely to all my questions. Thanks for your help, Jake.

  • 5/5 Kyle M. 1 year ago on Google
    Top quality work every time. I customized my fiancées engagement ring with Bryan and Jessica; they made the process so easy and the results were perfect. They earned a customer for life!

  • 5/5 Randy R. 1 year ago on Google
    I highly recommend Freytag Fine Jewelry for your fine jewelry needs! Brian took care of business and exceeded all my expectations! Thank you Brian 🙏


Call +1 602-786-8406 Open on Google Maps

Amenities


  • Payments
    • ✓️ Cheques
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Repair services
  • Accessibility
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ Kerbside pickup
    • ✓️ In-store pick-up
    • ✓️ In-store shopping
    • ✓️ Same-day delivery
  • From the business
    • ✓️ Small business

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