This location is permanently closed.
Cafe Ro Pickering image

Cafe Ro Pickering

Restaurant Breakfast restaurant Lunch restaurant Dessert restaurant

😠 The service was alright. The drinks are way overpriced… lattes for $8 sorry this is not Starbucks. Also we asked for tap water and the server forcefully gave us soda water and forced us to pay for it. Also they gave us a refund after complaining and the sad part is the employee says we do not do dir... People often mention service, desserts,


Address

1 Entrance, 1355 Kingston Rd Unit 119 Outside, Pickering, ON L1V 1B8, Canada

Contact

+1 905-492-4180

Rating on Google Maps

4.30 (138 reviews)

Open on Google Maps

Working Hours

Permanently closed.

Featured Reviews


Frequently mentioned in reviews: service (8) desserts (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Samanta A. 1 year ago on Google • 50 reviews
    The service was alright. The drinks are way overpriced… lattes for $8 sorry this is not Starbucks. Also we asked for tap water and the server forcefully gave us soda water and forced us to pay for it. Also they gave us a refund after complaining and the sad part is the employee says we do not do direct refund... and gave us a bunch of change. Poorly handled for sure and hope they work changing the systems to better enhance customer service. Never going back and please stay away nothing special here unless you want to waste money. Have a great day!
    3 people found this review helpful 👍

  • 4/5 Maryam R. 1 year ago on Google • 119 reviews
    Went to this cute cafe after finding out they serve hand-slaughtered halal food! They had changed their name but are still halal! We were super excited as there are no other food options in the mall. We had ordered the Chicken Tacos, Butter chicken Poutine and Pesto chicken pizza! The food was great and the customer service was excellent! We were too full to try the desserts but it was what other customers were coming here for! Definitely will stop by again to try the desserts.
    2 people found this review helpful 👍

  • 2/5 Tasha N. 1 year ago on Google • 15 reviews
    This review is solely based on the food and customer service. I ordered a latte with almond milk, what i got wasnt latte. Maybe they didn't know how to make a latte? Maybe consider having other dairy free milk options if almond milk doesnt steam well? Just a suggestion. The red velvet cake I got was dried out in some areas. Couldn't even finish what I purchased. Was not worth the $30 spent. My friend hated her cannoli. The only reason I'm giving it two stars was because the girl working there was really nice.
    2 people found this review helpful 👍

  • 5/5 Jan Bode w. 1 year ago on Google • 78 reviews
    Mmmm . . . Lunch today was a slice of delicious Godiva Chocolate Cheesecake!! My server was friendly and service was prompt. I had an opportunity to speak with the lovely owner of this establishment. I will return the next time I am in Pickering and try the Crab Cakes.
    1 person found this review helpful 👍

  • 5/5 Caroline B. 11 months ago on Google • 111 reviews
    Came in for just a quick coffee and dessert, server on site was friendly and knowledgeable, the Mango Key Lime Cheesecake was to die for, the Tiramisu also wonderful and the Cappuccino prepared beautifully. We arrived at a quiet period so unsure what it's like when it's peak hours. Definitely would return to try more goodies, they even serve Black Cake here for any Caribbean folks reading this review.

  • 5/5 Melissa M. 1 year ago on Google • 22 reviews
    Incredible service with extremely large portioned sundae desserts. Please see the picture of my half- eaten sundae for reference. The owner was welcoming and warm. Service was quick, and everything was quality. Will come back. 10/10.
    1 person found this review helpful 👍

  • 5/5 Michelle G. 1 year ago on Google • 6 reviews
    What a warm and welcoming environment! The crab cakes are amazing. I will definitely be visiting Cafe Ro again.
    1 person found this review helpful 👍

  • 5/5 Kim D. 1 year ago on Google
    Absolutely love this place!! I love the banana foster cheese cake. The choices are fantastic. A great place to bring family and friends. Also a nice place to go and enjoy some reading with no disturbances. The staff is very friendly and the place is spotless. Your first visit will definitely not be your last. Enjoy!
    1 person found this review helpful 👍

  • 5/5 Ahmad K. 1 year ago on Google • 44 reviews
    I simply cannot resist sharing my delightful experience about this Halal cafe. From the moment I walked in, I knew I was in for a treat. The warm and cozy atmosphere, paired with friendly and efficient staff, made me feel right at home. The star of the show was undoubtedly their roasted beef sandwich and the meatballs sandwich. Their dessert selection is equally impressive, and the coffee is great!

  • 5/5 Lindsay M. 1 year ago on Google • 10 reviews
    My daughter took me to Cafe Ro for an early birthday cheesecake. After looking at the menu and waiting for our friend, we decided we needed more than just cheesecake and had a whole lunch. Things to note: *The atmosphere is very relaxed and comforting but also very trendy and chic. *The food was beYOND delicious. *The prices were amazing! *And, of course, the cheesecake was delicious. *On top of that, though, is the owner is incredibly sweet and kind. (And she definitely needs a tattoo!) They also have karaoke and dancing on the last Friday of the month so if you’re looking for a Friday night out with a bit more flair, definitely go see my girl and get some good eats in your belly.

  • 5/5 Jessica W. 1 year ago on Google • 3 reviews
    Hi there Samantha, In 2023 when you complain saying “server” is enough there is no need to refer to me by my colour ( that black girl). I am the server who served you and your friends. I am sorry you think I forced you to pay for a bottle of water that you not only opened but had half of. However when you and your friends placed your order (of 2 lattes and a water) you did not specify that you wanted tap when I repeated it back to you. Furthermore you said the specialty lattes I made you was over priced and nothing special, I saw that you enjoyed them throughly. Of course We are not Starbucks we are a full service restaurant,that is why like you complained me the BLACK girl served you.

  • 5/5 Rehana F. 1 year ago on Google
    Amazing desserts in town. Really love the desserts here they are worth trying. They really have amazing variety of desserts.I have tried their dessert- I Wanna Be A Cowboy : White Chocolate Ice cream, Apple Compote Cinnamon & Caramel Sauce with homemade Ginger Beer …a perfect dessert to end your day.Along with the fact that they have a huge range of options to satisfy for cravings.Worth a try again and again….top notch customer service..

  • 5/5 K M. 1 year ago on Google
    I was just reading the reviews and am floored at the negative review less than 24 hours ago. To wish this business to close down is pretty extreme. Guess you should have prepaid for the cake you wanted. As always Cafe Ro exceeded my expectations! Ordered my cheesecake for Christmas and picked up Christmas Eve. I prepaid to have my cake on hold to pick up. Everything closes early on Christmas Eve and Cafe Ro was willing to stay open even in the terrible weather for those that prepaid. There’s a reason that Cafe Ro has so many excellent reviews including mine. I personally would have called before going there and let the staff know I was coming and would they still be open. That’s just me. I’ve met the owner and she’s a wonderful woman at heart always, always going the extra mile for people. Waiting until the last minute and I can be a procrastinator but it usually never goes my way when I do that. ⭐️⭐️⭐️⭐️⭐️

  • 5/5 Sammi J. 1 year ago on Google
    Just ordered from you guys, as a pregnant woman ready to go into labor any day now, I had a hankering for some ice cream and brownies. My husband and I are thoroughly enjoying our sweet treats. You have a very happy mama and baby. Definitely will be ordering again or stopping by in person. Excellent desserts. Thank you 😊


Open on Google Maps

Amenities


  • From the business
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ LGBTQ+ friendly
    • ✓️ Outdoor seating
    • ✓️ Gender-neutral toilets
    • ✓️ Transgender safe space
    • ✓️ Identifies as women-owned
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible entrance

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