Osmow's Shawarma image

Osmow's Shawarma

Restaurant American restaurant Catering service Chicken restaurant Mediterranean restaurant Middle eastern restaurant Shawarma restaurant Falafel restaurant Gift wrap store

One of the Most Reviewed Catering services in Pickering


Address

820 Kingston Rd, Pickering, ON L1V 1A9, Canada

Website

osmows.com

Contact

+1 905-837-5454

Price rating

$ $$$

Rating on Google Maps

4.30 (1K reviews)

Open on Google Maps

Working Hours

  • Friday: 11 am to 2 pm
  • Saturday: 11 am to 2 pm
  • Sunday: 12 to 11 pm
  • Monday: 11 am to 12 pm
  • Tuesday: 11 am to 12 pm
  • Wednesday: 11 am to 12 pm
  • Thursday: 11 am to 12 pm

Featured Reviews


Frequently mentioned in reviews: location (14) good (13) sauce (12) shawarma (11) great (11) order (11) service (11) time (10) chicken (9) experience (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Nabil A. 4 months ago on Google • 135 reviews
    Indulged in the delectable experience of beef shawarma, beef on the stix, and chicken on rocks. I always take their beef shawarma with 3 dots, lettuce, tomatoes, onions, and turnips, great in taste and packed with meat to the top. Stix and rocks were also loaded with meat, and rice/fries. Both the meat was tender and juicy. Freshly prepared fries added a delightful crunch. The flavors were sublime, and the portion sizes for all of that stuff were generous, ensuring a satisfying meal bursting with freshness. Overall, our experience was commendable, prompting an eagerness to explore the beef wrap again on the next visit.
    2 people found this review helpful 👍

  • 3/5 George R. 1 year ago on Google • 99 reviews
    Mixed review. Went in for a last minute meal for the family. Fries were top notch 10/10. Chicken was not freshly shaved/grilled. Was scooped out of a bucket that was being kept warm. Fatoush salad was good. The Beef Kofta was probably the biggest insult to middle eastern food. Dry, burnt, chewy and tasted like it was weeks old. Stay away from the Kofta... Absolute disaster! So bad my dog refused to eat it... Be better guys... Not happy with this visit.
    2 people found this review helpful 👍

  • 5/5 Kris B. 1 year ago on Google
    So yummy! I missed the taste of this and when i had it it’s everything I imagine! Love the flavor and the spicy level of my half and half chicken shawarma! Fast delivery as well!
    2 people found this review helpful 👍

  • 5/5 Faisal B. 1 year ago on Google • 84 reviews
    The staff is very kind .The lamp shawarma is delicious! They put a lot of sauce and toppings in the shawarma wrap . Oder medium hot sauce on the wrap which was quite spicy but sooo delicious ! They have daily special I recommend to try osmow’s special Ozbox & Lamp Shawarma!
    1 person found this review helpful 👍

  • 1/5 Dewan F. 3 months ago on Google • 8 reviews New
    The manger in here named “Nadeem, acting all buffed up. Telling us How he has been working here for 5 years. Displaying some plastic hand gloves beside the cutlery so we thought we would be able to take it. When we took it, he was like he never in his working life saw anyone use gloves to have Osmow’s, instead of telling its okay he be telling us its for work use only. Then why the hell are you keeping it in front of the food pick up place couldnt you leave it somewhere else? Who makes these people manager?
    1 person found this review helpful 👍

  • 1/5 Stephanie K. 1 year ago on Google
    Absolutely terrible place. I opened my food up once I got back to work yesterday to find a big black hair in my food. Needless to say I didn’t touch it.
    1 person found this review helpful 👍

  • 1/5 Marianne & R. 2 years ago on Google
    Very disappointed with my JR Chicken Shawarma order. I selected lettuce, tomato and onion and the first picture is what I received. A half stuffed pita with no site of what I asked for in it. I ordered two of these and both looked the exact same. The second picture is what they sell on their menu.
    1 person found this review helpful 👍

  • 4/5 Adam S. 2 years ago on Google
    This Osmow’s location is close to my office & offers a great selection of Mediterranean food. I particularly like their Thursday special and Chicken on the rocks. It’s almost consistently cooked well & tastes delicious. My only complaint (hence 3 stars) is the location almost never picks up the phone. I call because the online-order menu is more expensive, even for pick up. I would kindly like to request the manager to amend the prices for online-order for in-person pick up to match the pricing of calling for in-person pickup. Otherwise, I have no complaints & would be happy to rate 5 stars. Thank you! EDIT (06/01) : To the owner, thank you for the response. I understand the circumstances surrounding phone attendance and the delineation in price between online and phone orders for pick up. Hope head office will be able to make the change. Thank you
    1 person found this review helpful 👍

  • 1/5 Ashan F. 1 year ago on Google
    The Indian Lady is very confusing and purposely messes up your order by adding extra food items to your bill without telling you. Can not trust them. Always ask for your bill and and double check it. I will never return here to provide them business. The staff here is very incompetent and terrible customer service. When you ask them to correct the bill they will argue with you. Very unacceptable.
    1 person found this review helpful 👍

  • 5/5 Dave M. 1 year ago on Google
    Visiting from Nova Scotia,was greeted with a smiley Faced NAZEEM, order placed ...asked for the extreme heat sauce for my Lamb Shawarma.. I would say : Hands Down; most tender and flavourful Lamb wrap I've had in years. The spicy sauce was a perfect match for the Shawarma. I believe if you want a spicy KICK,challenge your palate to this " elixir in the squeeze bottle".. most would say it's too hot. I would have enjoyed more on the side😋 Thanks for the excellent customer service at the Kingston Road location.
    1 person found this review helpful 👍

  • 1/5 Khatera H. 1 year ago on Google
    This is my first time ordering from this place and it’s my last time too, we found lots of hair on beef shawarma plate it’s disgusting long hair, worked all day and was looking forward to have a good meal but this restaurant ruined it. The hygiene is poor plz never order from here they are dirty god knows how they pack the food for customers and Uber eat eater.
    1 person found this review helpful 👍

  • 5/5 Mathew M. 2 months ago on Google • 8 reviews New
    My order was cooked and seasoned very well with a high level of care and quality. The service I received from the staff members Aksh and Lakshay who assisted me, did an amazing job preparing my meal and made the experience a great one!

  • 5/5 mei 2. 2 months ago on Google • 5 reviews New
    I used this location to cater an event for my sons’ school. Naz was very accommodating and prices were very reasonable. The food was prepared perfectly and enjoyed by the school staff. I couldn’t be any happier with the service I received from this location. The food was packed in very easy to handle which made transporting a breeze. I highly recommend them for any of your catering needs!

  • 5/5 Priya E. 11 months ago on Google
    The restaurant itself is also well-maintained and has a welcoming atmosphere. Whether you're dining in or taking out, you can expect a consistently high level of quality and service. The staff at Osmow's are some of the friendliest and most welcoming people I have ever encountered at a restaurant. They always greet you with a smile and go above and beyond to make sure you have a great dining experience.

  • 2/5 N S. 1 year ago on Google
    Yesterday's meal was very disappointing. Taste was not good, meal portion is reduced in size with less chicken. Why you guys have removed platter option where salad use to come in separate box?

  • 5/5 Quinn R. 11 months ago on Google
    Best shawarma wraps in town! And hands down the best service. Aksh is a god behind the counter. He knew how to ease our concern over spice and was extremely professional and friendly. If you have Aksh serving you, you’ll get the best this place can offer. 10/5 would recommend to everyone 😁😊❤️

  • 4/5 P B. 1 year ago on Google
    Went for National Shawarma day. The deals were great, but the Shawarma had a lot of cartilage pieces in the wraps. Taste was good overall, but just glad I did not pay the full price.

  • 5/5 Jennifer C. 9 months ago on Google
    I really enjoyed their food. It was very filling and flavourful. I can’t wait to go back and try their shawarma poutine. What’s really good about this restaurant is that they have daily specials to choose from with reasonable prices.

  • 5/5 Alexander D. 9 months ago on Google
    Great place for shawarma. Their portion is generous, it will fill you up. The taste is amazing. The staffs are polite and friendly. Abundant parking spots. Clean and tidy inside. Their lamb shawarma is highly recommended.

  • 5/5 Iram A. 1 year ago on Google
    My family came here for quick dinner and we were blown away by the staff's customer service. They went up and beyond to make sure our two toddlers were happy and having a great time. The food was great as well. Definitely recommend the flafel wrap. Our go to place from now on!

  • 1/5 Mehdi N. 1 year ago on Google
    I ordered 4 wraps with no spice. However, got very very spicy (hot) wraps that I had to through in the garbage. I called this store and there was no response for almost 45 minutes. Very bad experience. Never go back there.

  • 2/5 Mark K. 2 years ago on Google
    They taste good but they charge you for each sauce that should allready be put on a shwarma (ie hummus garlic and so on

  • 5/5 Jm 2 years ago on Google
    Food is great, large serving. I have gone to other OSmows and others will serve lesser meat or beef. This location and the Whitby I am happy with their serving. Staff are great. Great customer service and always quick even if its busy.

  • 5/5 NoahAl J. 2 years ago on Google
    This place is clean and the food taste so good. This is my favourite Osmow’s place from this area. Props to those two. These two are always so welcome and friendly. 10/10. Fresh chicken every time I come in. 😊

  • 5/5 Harshana M. 2 years ago on Google
    I wanted fresh chicken and they told me to wait 20 min. That was so nice. No where else does that but here. Food also like 10/10. Really good.

  • 5/5 Chad R. 2 years ago on Google
    This place is amazing I pick up food here when ever I can. The costumer support is amazing and the people are really nice. I recommend anyone in Pickering to try this place

  • 4/5 Jason M. 2 years ago on Google
    The food is good and you get it fast.... Friendly staff and very clean restaurant.

  • 5/5 Saman S. 1 year ago on Google
    The food at this location slaps! I got chicken on sticks with extra hot sauce and garlic sauce and not only was it FRESH but they were so generous with the protein, unlike any other location I’ve been to in Sauga or DT. So, so, so good!

  • 5/5 Adrian J. 2 years ago on Google
    Great Place to buy food.. Food is always on point and consistent in taste.. and their Lamb Saj Wrap is the best ever ...

  • 5/5 Kristina L. 2 years ago on Google
    Sitora is the best! Great pleasant service. Thank you Sitora!

  • 2/5 Arjun M. 2 years ago on Google
    Went close to closing time last night and food wasnt good. The rice was hard. Chicken was okay. I love osmows but man its always a hit or miss and ive been having more misses lately. I wish the chicken isnt dry, maybe its because it was during closing time. But the workers are kind.

  • 2/5 Bass Man K. 2 years ago on Google
    When this location first opend they were great. Now not so much. The beef tasted off my girlfriends wrap was all wrong with no hot sauce, The toppings were not correct, and now they don't give you sufficient of fries.

  • 5/5 Tanya L. 2 years ago on Google
    Everything was amazing! I ordered a huge Birthday order and everything came on time, fresh and absolutely delicious! The shwarmas, kebob wraps, and Falafel wraps were all prepared with care and super flavourful. We mentioned allergy concerns and they were noted and they followed through with perfection. I will definitely order again!

  • 5/5 Simon M. 1 year ago on Google
    Great location, friendly staff and manager and the food was excellent. One order was too spicy and they gave us a new order with no issues. Highly recommend eating here!

  • 5/5 Y 1 year ago on Google
    Clean inside, at least 3 ppl working so they get started on your order right away. There’s chairs to sit and wait, and they have order numbers now. The shawarma wraps are always fresh and my boyfriend just tried the steak & cheese and there was no complaints! I’ve been going to this location and ordering it since it arrived

  • 1/5 Reerus R. 9 months ago on Google • 1 review
    Rode my bike a distance to pick up this food for myself and my wife. I get home to find the large chicken and rice I ordered has no sauce on it. Receipt shows sauce was requested. Would have went back to get a refund if I had a car. Not worth my time. Won't be buying any more of this dry over priced chicken that is grilled hours ahead of time and sits in a plastic box. Goto another location where they serve it fresh off the rotisserie.
    3 people found this review helpful 👍

  • 1/5 Thamiliny G. 4 months ago on Google • 1 review
    I had a really bad experience trying to deal with one of the workers. I had asked for lamb and the worker proceeded to re-heat old meat. When I had asked for him not to use old meat he brought back a bowl of the same old meat and tried to play it off as new. I am extremely dissatisfied with the service they have provided and hope they do better in the future.
    1 person found this review helpful 👍

  • 5/5 Suzanna A. 1 month ago on Google • 2 reviews New
    The food here is so delicious! the people are very kind and give great customer service. I come here pretty often and the food is always good, so I would definitely recommend.

  • 1/5 Shahzad S. 4 months ago on Google • 1 review
    Horrible experience. I drove all the way from Toronto to pickering for their location. I spent $60 dollars on food and separate money for gas and it had no sauce. Absolutely no sauce it was so bad that no one wanted to eat it. In this economy it is already hard enough to save up and splurge on family. The owner of this franchise should really re train their employees on how to serve customers and make good food before they lose more customers. This is not the first time this has happened to me but it will surely be the last because i will not be spending my hard earned money on bad food. I have already informed my family and relatives to avoid this location and visit the others ones.


Call +1 905-837-5454 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Healthy options
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Catering
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway

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