1/5 Ashley K. 4 months ago on Google • 23 reviews
Unfortunately,
my
usual
delightful
experience
at
the
mall's
Greek
restaurant
was
far
from
satisfactory
this
time.
My
experience
was
marred
by
some
unexpected
and
frankly
unreasonable
charges.
My
main
issue
was
when
I
asked
for
an
extra
plate
to
share
my
meal
with
a
4-year-old
child.
I
was
taken
aback
when
they
said
there
would
be
a
50-cent
charge
for
the
plate.
This
seemed
quite
petty,
especially
considering
that
families
often
share
meals,
and
a
small
gesture
like
providing
an
extra
plate
can
make
a
big
difference
in
the
dining
experience.
Another
disappointment
was
with
their
spinach
pie.
In
the
past,
this
came
with
tzatziki
sauce,
but
I
was
informed
that
it's
no
longer
included
and
would
be
an
additional
charge.
These
small
charges
left
a
sour
taste.
It
felt
like
the
restaurant
was
nickeling
and
diming
its
customers.
Especially
when
we
had
order
one
meal
and
a
spinach
pie
which
already
cost
$22.
Plus
I
was
informed
of
the
extra
charge
once
I
had
already
paid
for
my
food.
The
necessity
of
a
second
transaction
for
these
small
charges
likely
incurred
more
in
processing
fees
than
what
they
gained,
adding
to
the
sense
of
unreasonable
pricing.
The
staff
member
was
very
unfriendly
and
just
kept
repeating
that
“head
office”
made
the
changes.
Like
it
was
out
of
her
hands
to
be
reasonable.
There
was
zero
attempt
to
resolve
the
issue,
instead
I
chose
to
be
refunded
for
the
whole
meal
and
decided
to
dine
elsewhere.
This
experience
has
left
me
hesitant
to
return
or
recommend
to
others.