2/5 Stephanie L. 10 months ago on Google
I'm
usually
a
fan
of
the
store
so
I
don't
want
to
rate
it
low
as
it's
usually
a
good
experience.
I
also
usually
don't
write
reviews
but
at
my
last
visit,
the
lack
of
customer
service
baffled
me.
I
found
an
employee
who
said
he
was
helping
another
customer
but
would
be
able
to
help
me
soon.
The
first
customer
left
and
I
eventually
found
the
employee
at
the
paint
center
helping
the
another
customer.
He
essentially
ignored
me
while
the
customers
went
looking
for
paint
numbers
until
I
spoke
to
him
first.
When
I
asked
him
my
question,
he
told
me
that
specific
brands
produced
the
light
bulb
I
was
looking
for
but
he
couldn't
remember
which
brands
off
the
top
of
his
head
(which
was
reasonable).
He
told
me
to
look
at
a
chart
posted
in
the
aisle
but
what
really
blew
my
mind
was
when
I
explained
I
did
and
asked
him
to
call
another
colleague
to
help
me,
he
said
his
manager
was
on
his
lunch.
This
implied
that
there
was
no
one
else
on
the
floor
(not
counting
the
colleague
he
had
an
exchange
with
at
the
paint
center)
which
then
tells
me
that
this
location
is
understaffed.
Ironically,
it
was
the
customers
who
he
was
mixing
paint
for
that
eventually
helped
me,
which
took
2
minutes
and
though
we
didn't
find
the
bulb
I
was
specifically
looking
for,
suggested
one
that
might
this
work.
So
if
you're
not
sure
what
you're
looking
for
and
might
need
help,
don't
go
here.
You
will
be
ignored
and
the
answers
to
your
questions
will
be
to
"look
at
the
chart."
On
top
of
that,
though
he
was
outwardly
polite,
I
got
an
uncomfortably
distinct
feeling
he
didn't
want
to
help
me
but
wouldn't
get
someone
who
would.
The
only
reason
it's
2
stars
instead
of
lower
is
that
in
my
6-7
yrs
of
going
to
this
Canadian
Tire,
it's
been
fine
but
this
experience
left
a
very
bad
taste
behind.
I'll
continue
going
as
it's
convenient
for
me
but
will
looking
for
someone
else
if
I
have
questions.
And
looking
at
responses
from
other
low
reviews,
I'll
preemptively
turn
down
the
offer
to
call
customer
service
to
talk
about
my
experience;
I
just
thought
I'd
put
it
out
there.
He
appears
to
be
a
kid
who
got
a
part-time
job
(which
I
applaud)
but
a
discussion
about
common
courtesy
wouldn't
be
remiss.
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