Bath & Body Works image

Bath & Body Works

Beauty supply store Perfume store

One of the Top rated Beauty supply stores in Pickering


Address

1355 Kingston Rd, Pickering, ON L1V 1B8, Canada

Website

www.bathandbodyworks.ca

Contact

+1 905-831-4837

Price rating

$$ $$

Rating on Google Maps

4.40 (388 reviews)

Open on Google Maps

Working Hours

  • Friday: 10 am to 9 pm
  • Saturday: 10 am to 6 pm
  • Sunday: 11 am to 6 pm
  • Monday: 10 am to 9 pm
  • Tuesday: 10 am to 9 pm
  • Wednesday: 10 am to 9 pm
  • Thursday: 10 am to 9 pm

Featured Reviews


Frequently mentioned in reviews: staff (12) store (9) plug (9) products (8) experience (8) helpful (7) scent (7) great (7) body (6) friendly (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 3/5 Julie B. 2 years ago on Google
    Surprisingly no one came to ask if I needed help with anything LOL. Usually you can't step foot in the bath and body without being approached in the first 20 seconds. It's no biggie, I found what I was looking for regardless and everybody seemed friendly enough. I have to say though my favorite fragrance they rarely have a variation of packaging. I've noticed that for the past couple years it's super boring, super plain, not like the seasonal product they bring out that is always offered in a variety of lovely designs 🤷🏻‍♀️
    3 people found this review helpful 👍

  • 4/5 Syed A. 3 years ago on Google • 1023 reviews
    Our first visit to this location in Pickering. Great friendly staff and pleasant services. Lots of instore specials available. Love to visit again. Following COVID19 protocol accordingly.
    1 person found this review helpful 👍

  • 5/5 Shannon C. 1 year ago on Google
    Very helpful and knowledgeable staff,Rene helped me and everything she suggested I purchased. If she's not a manager I'd be surprised because she was very attentive with the customers that came in, I wish all locations had someone like her. All the best this New Year.
    1 person found this review helpful 👍

  • 4/5 G. D. 1 year ago on Google • 409 reviews
    You may be able to find pretty smelling soaps that a bit less cruel to those with scent or sensitivity issues - i.e. range of intensity and dyes used. Their small knick knacks are great for stocking stuffers, or small considerate useful gifts. People are helpful and friendly.

  • 4/5 D A. 7 months ago on Google • 273 reviews
    Good customer service. However, the hand soaps keep changing, so I'm always getting the ones I like.

  • 4/5 Darby C. 1 year ago on Google • 142 reviews
    Store currently has buy 3 get 3 free promotion on their popular body care and fragrance lines. I suggest waiting for their semi-annual clearance where the body care lotion, body wash, fragrance mist are $3.95 or 75% off.

  • 5/5 Faiza S. 1 year ago on Google • 67 reviews
    WONDERFUL CUSTOMER EXPERIENCE: Ravi All Bath and Body carry the same products, but what really sets you apart is the experience in the store. Ravi really took her time and didnt rush me as I tried to explain a scent that remember from over 20 years ago, that isnt sold at bath and body anymore. You know the best part was, she wasnt just paitent with listening to the scent I was describing, she was ACTIVELY listening and found something that was SPOT on in similarity to the scent I wanted. I was so happy, that I ended up coming back to the store the following day to purchase more of the same scents. When I came back I had the pleasure of interacting with some more of the staff and I was able to see very easily that the postive atmosphere was a attriburted to the Manager Mel who fosters both a nurturing and encourging work environment. I realized this when I was getting cashed out and saw how well both Debbie and Jen worked together. Cheers to the entire staff, and again I recommend this location because while the stock of product is the same, the Staff are unlike anywhere else and they totally make the experience of shopping there a pleasure.

  • 4/5 Luksume S. 2 years ago on Google • 65 reviews
    Had a great shopping experience. It was super packed as there was a great sale going on. Staff were keen on making their rounds and offerring help to customers, which was great. However there seemed to be a supervisor/manager (what it looked like) who was so loud and was talking to her couple of her staff in the middle of the store, and in the way of people shopping. She didnt allow any customers to pass by, so I had to walk around. So strange. Overall shopping experience was great.

  • 5/5 Shivam V. 10 months ago on Google • 63 reviews
    Great customer service at the location. From start to finish they cater to your request and help you find the products in the store.

  • 4/5 Elaine G. 3 months ago on Google • 40 reviews New
    Great selection. Staff is friendly and helpful. A little pricy.

  • 4/5 Dee G. 11 months ago on Google
    Average experience no one followed me around the he store, I picked up what I wanted and the cashier laughed at my Mom's lame jokes.

  • 1/5 Elizabeth L. 1 year ago on Google • 16 reviews
    Went here to exchange a wallflower plug that had stopped working. We spend a lot of money here every year. We buy in bulk and stock up regularly on the 3 wick candles and wallflower plug ins. One thing I love about this company is their policy to replace wallflower plug in's when they stop working, because the company is aware of the fact that these plug ins die quickly and aren't very well made. I also love that they take back candles if you don't like the scent when you get it home and burn it. Well that policy has apparently recently changed. I completely understand that with policies like this, people may abuse the leniency of the company but for loyal customers like myself, it is a reason we spend extra here. Well, I will rethink that going forward. We came to Pickering Bath and Body works and we interacted with an employee named Steph. Steph spoke to us as if we were pariahs. She stated that the policy had changed and that it no longer covered things like "normal wear and tear". She stated that the $15 plug ins only have a life expectancy of 6months to a year and that customers are expected to purchase new ones each time. We've asked many times about how to clean them to prevent wearing out and we are always told they can't be cleaned. Steph walked us over to the wall of plug ins and stated that they no longer carried the one we had (which was not a basic plug in) and our only option was a basic 9$ plug in. She then stood there and waited for us to pick one, like we were going to shoplift or something. It was myself and my mother by the way shopping. It was super distasteful. I will ABSOLUTELY be contacting head office to speak with someone about this experience. We replaced the wallflower plug in but we will never be back to that location.

  • 5/5 Patricia R. 1 year ago on Google
    Helpful ladies and I took advantage of a 2for1 deal right now. I love using their creams instead of cologne.

  • 1/5 Sandra 1 year ago on Google • 16 reviews
    I love Bath & Body Works but I went into the store at Pickering Town Centre today and noticed after entering that I was greeted no problem. Then I noticed the people not of my colour were greeted both coming in and going. How I know it wasn’t just me over reacting my son came in after and the same thing. I ended up just putting down what I had and left.

  • 5/5 Chelsea H. 1 year ago on Google
    Super clean everybody. They were super helpful to me and my daughter in suggesting scents.

  • 5/5 Çârłtøñ W. 1 year ago on Google
    I love the customer service there.. and the place is very clean and nice

  • 4/5 Sang W. 1 year ago on Google
    Locate in the Pickering Town Centre, offers great selection of fragrances. Good service.

  • 5/5 Jennifer E. 1 year ago on Google
    I love most of the products. (Location: Pickering Town Centre) Nice staff at the door but the 2 cashiers were not nice, they just packed my products and looked like they were bored or not happy to do that job.

  • 5/5 Sue O. 1 year ago on Google
    Great sale today. A fave.

  • 5/5 Michelle L. 1 year ago on Google
    There are great deals between the season changes between Halloween and Christmas when all of the spooky themed products go on sale. The staff here are really helpful too.

  • 5/5 Jaimie M. 2 years ago on Google
    My 8 year old came in to pick a few things out for my birthday while I waited outside of the store. Thank you to the lady that helped guide him to pick things!!😊 he got to pick out a nice gift bag too. He was really happy

  • 1/5 Anjuman R. 3 years ago on Google
    Very unsatisfied! I just spent $87 on candles that don't smell at all like the fragrance promoted on the label. When lit, only a strong, burning scent is let out. It's not at all pleasant and I've found it to give me a headache rather than help me relax. Overall, not a good experience and i would not bug their candles again, especially for the price they sell them at!

  • 5/5 drsergen 1 year ago on Google
    Daughter loves the products and variety in scents everything has a deserving scent.

  • 5/5 Mira 1 year ago on Google
    Lots of variety, very clean store and staff were helpful, kind and efficient!

  • 5/5 Bored K. 1 year ago on Google
    Attentive staff, I was helped by two of them during my visit. The cashier was very sweet too. Good selection of candles, body care, and fragrances.

  • 4/5 Jane H. 2 years ago on Google
    Easily found desired products and check out was a breeze.

  • 4/5 Melissa M. 2 years ago on Google
    Great friendly staff, everything is always in stock. Store is clean and well kept.

  • 5/5 Life With N. 2 years ago on Google
    Love the candles! Always has a good sale!

  • 4/5 Regina M. 2 years ago on Google
    Delightful Warm and welcoming staff! Large variety of bath products,.hard to decide which to buy! Wonderful experience! Thank you so much!

  • 5/5 Nerina F. 2 years ago on Google
    Black Cherry Merlot!! Smells like a party is about to break out 🍷

  • 5/5 David R. 2 years ago on Google
    Incredibly friendly and knowledgeable and helpful staff!! I will always go back to that store :)


Call +1 905-831-4837 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ In-store shopping

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