Rocky Mountain Chocolate Pickering image

Rocky Mountain Chocolate Pickering

Candy store Chocolate shop Chocolate factory

Retailer offering premium chocolate & other confections, plus cocoa & gift baskets. People often mention chocolate, apples, service, staff, store, chocolates, candy, cookies, customer, apple,


Address

Town Centre, 1355 Kingston Rd, Pickering, ON L1V 1B8, Canada

Website

rockychoc.com

Contact

+1 905-422-0062

Rating on Google Maps

4.20 (128 reviews)

Open on Google Maps

Working Hours

  • Friday: 10 am to 9 pm
  • Saturday: 10 am to 6 pm
  • Sunday: 11 am to 7 pm
  • Monday: 10 am to 9 pm
  • Tuesday: 10 am to 9 pm
  • Wednesday: 10 am to 9 pm
  • Thursday: 10 am to 9 pm

Featured Reviews


Frequently mentioned in reviews: chocolate (17) apples (17) service (10) staff (10) store (9) chocolates (9) candy (8) cookies (8) customer (7) apple (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 A J. 5 months ago on Google • 66 reviews
    Not worth the drive. Overpriced sugar junk. Update: If you want to be a snot with your response then I will certainly drop by your store again this week and prove to you via my transactions. You act like it’s a common practice to keep receipts of junk food. Matter of fact, since you’re already handling and selling garbage, you can rumble through your bin and I’m sure you’ll find my receipt. Also, whether you add sugar or not, doesn’t defeat the fact that you sell overpriced junk. If you’re going to run a business open to the public and have a platform for reviews, understand there will be customers who don’t like your garbage. Good day.
    3 people found this review helpful 👍

  • 5/5 zak s. 6 years ago on Google
    Excellent customer service and very friendly and helpful staff. Always a fine tasty treat. I admire the passion of the staff. Five star rating. The store is in the food court and is accessible by escalator, lift and stairs. The variety of products is amazin and sometimes customers can see the the chocolates being prepared, a truly beautiful scene.
    3 people found this review helpful 👍

  • 5/5 Leila S. 1 year ago on Google • 147 reviews
    My bf and I got a white chocolate and almond piece of chocolate bar (by weight) and a chocolate skor candy apple. So good! This place is such a treat! Quality never fails me ! Friendly and patient overall great staff!
    1 person found this review helpful 👍

  • 5/5 Nathalee T. 5 months ago on Google • 4 reviews
    I loooove this place, the cookies are by far my favorite a little pricey but so worth it. They make the best chocolate and caramel in the business. The staff are ALWAYS friendly and super helpful. This is my go to cheat treat!!!
    2 people found this review helpful 👍

  • 5/5 Chan P. 5 months ago on Google • 4 reviews
    Excellent and successful business,,, it was delicious and made my day, the chocolate you gave me was the best chocolate I have ever had.
    2 people found this review helpful 👍

  • 5/5 V S. 9 months ago on Google
    The most delicious candy apple I have ever eaten. And the service at the Pickering town centre location is absolutely the best customer service I’ve ever received. Big shout out to Suraiya at the Pickering location she went above and beyond and again, Above & Beyond anything you can imagine in the customer service bill. She is fabulous. Thank you Suraiya you really made my day. Thanks again.
    2 people found this review helpful 👍

  • 4/5 Melissa “Mel A.” A. 1 year ago on Google
    Their chocolates really put a smile on my daughter’s face as they offer dairy free options. 🙏🥰😘 Thank you for your response to the above review. The owner's husband was extremely patient and understanding when we explained our situation. He took his time to go through the different options that they offered and was extremely patient. Suggested that we visit when his wife was there because she had a great wealth of knowledge about their products and which options would cater to our needs. It was a positive experience.
    2 people found this review helpful 👍

  • 5/5 Fahima M. 5 months ago on Google • 10 reviews
    This place is amazing, the staff is great , specially the young lady owner is super sweet and their candy apples are must have in every occasion .we love their ice creams and the variety selection of chocolates.its just one of a kind of yumminess with full of flavors.
    1 person found this review helpful 👍

  • 5/5 Aniqa L. 1 year ago on Google
    I always come here for chocolate dipped strawberries and cheesecake apples. I love their fudge - maple walnut and milk chocolate. Recently I saw some Irish Cream flavored fudge. Hope to try it sometime soon. Love their wide collections of chocolates! Visiting this store is always a treat to my eyes and to my tastebuds. The new owner's name was I think Soraya? Her manners and customer service is top tier and further adds to the reason I want to go back there everytime :) <3
    1 person found this review helpful 👍

  • 5/5 Ellen S. 1 year ago on Google
    Love this place! Owners are super friendly and the chocolates are amazing. They make really great candy apples too.
    1 person found this review helpful 👍

  • 4/5 Sara F. 1 year ago on Google
    I was the first employee hired here when it opened many moons ago. I loved the people, job and the product but ended up moving away and having to leave said job. I recently moved back into the area. Naturally I had to stop in. Though I was sad Mary and Hansen are no longer the owners, I did get a cheesesteak apple (my fav) and some treats. They were amazing!!! And the staff was really friendly. Can't wait to go back ❤️
    1 person found this review helpful 👍

  • 5/5 Shajia K. 1 year ago on Google
    Lovely store with a very firendly owner. A must visit for someone with sweet tooth. High-end packing also make wonderful gifts.
    1 person found this review helpful 👍

  • 5/5 Rehnuma R. 1 year ago on Google
    Great customer service 👏 amazing place for getting Halloween goodies 😀 loved their new chocolate bombs 😋
    1 person found this review helpful 👍

  • 5/5 monkey m. 1 year ago on Google
    I recently got married a few weeks ago and ordered 33 caramel cheesecake apples instead of doing a wedding cake. I already knew their apples were amazing as I've been buying them for years now. What I noticed this time around was how nice and generous they were. When I went in to pay for the big batch of candy apples, they gave me a free bag of yogurt icing dog treats because they realized the apples were for my wedding and also offered a free ice cream cone which I went back for at a later date. The lady also helped carry the apples to my car which was much appreciated. I've been going there for years, and I'll be going there still as long as they're open.
    1 person found this review helpful 👍

  • 5/5 Heather Mae M. 1 year ago on Google
    I had an opportunity to buy my favorite treats. I saw a post on Facebook and very quickly I had a return message and an order placed to pick up my favorite candy apples from the pickering town center right in the food court at Rocky Mountain Chocolate!!! BEST CANDY APPLES I'VE HAD♡ GREAT CUSTOMER SERVICE GREAT PRICES AND THE APPLES WERE FRESH AND JUICY ❤️ I BOUGHT THREE DIFFERENT KINDS *CHERRY *SPRINKLE AND CARAMEL *SKOR CARAMEL I am going back next week for sure.. this is MY NEW SPECIAL TREAT PLACE... YOU WON'T BE DISAPPOINTED AT ALL!! Yummy!!
    1 person found this review helpful 👍

  • 5/5 Edgar D. 3 years ago on Google
    Great customer service. Good selection of treats.
    1 person found this review helpful 👍

  • 2/5 Micki M. 1 year ago on Google
    Prices have increased significantly and products weren't fresh at all. Sales Lady kept trying to push other products onto us, offering a discount if we bought other items. Wasn't happy with our experience here at all

  • 5/5 Michelle I. 2 years ago on Google
    I LOVE this place. The apples are delicious and my go-to treat. The staff is always friendly and so personable.

  • 5/5 Mustafiz R. 1 year ago on Google
    This is the place you can rely on 100%, if you need Chocolate as a gift 🎁 for your family, friends Or, business/corporate clients. Very good staff, just ask for their explanation on flavours if you are confused. They are best at their job. Hygiene is maintained very well.

  • 1/5 This N T. 1 year ago on Google
    Never seen it this bad. New ownership has ruined this place. No selection. Smaller apples. They weren't even making new ones. Yesterday's batch. I remember coming here and seeing the chef daily making fresh treats. Not anymore.

  • 5/5 Darcy P. 1 year ago on Google
    We got the vanilla & red velvet fudge! Staff were nice to our children.

  • 5/5 Amaharic T. 1 year ago on Google
    Matthew 7:5 James 2:20 "Do Not Embrace Ignorance" -- tHB. You Guys should have some you buy DIY Packs. Like freshly sliced and packed chocolate. With a choice of a few toppings. So that people can chose what kind of apples, slice types, topics, and sauces they want. Also you can try putting it in some cut packages they have the option to get messy. Like Arts And Crafts but with fruits And Sauces. Best, X. Inn Jesus Name, Amen.

  • 5/5 Glen J. 2 years ago on Google
    Lots of sweets for the sweet tooth on your list.

  • 5/5 Sabrina R. 4 years ago on Google
    Pickering location. The Indian Lady was so sweet and patient with me as i had so many requests on the order of candy apples for the kids. She cut and bagged each one without complaint. Amazing service, fresh product. 👍🏾

  • 5/5 Danielle C. 4 years ago on Google
    The gentleman who owns this place is a gem! Very kind, courteous and has gone above and beyond to help me put together some gifts for this holiday season. Their chocolate and candy apples are incredible as well

  • 5/5 Lisa G. 3 years ago on Google
    These are the best chocolate covered apples ever. Havent found another place that comes close to Rocky Mountain Chocolates

  • 4/5 Kay L. 5 years ago on Google
    I love this place. Treats and staff are always great

  • 5/5 Ankur G. 6 years ago on Google
    Customer service great! Lots of great selection. My kid loves the brownie!

  • 5/5 Zubia S. 5 months ago on Google • 1 review
    Today we went to rocky mountain chcolate and we loved everything we had there. The quality and the taste were just superb. My kid just loved every bit of everything we got. We got different flavors of ice cream, chocolate dipped strawberries, chocolate dipped pretzels and my kid enjoyed so much. Candy apples were really fresh.Variety of chocolates, Very cooperative staff and friendly owners make this place a must for buying chocolates..
    4 people found this review helpful 👍

  • 4/5 breanna 2 months ago on Google • 1 review New
    I bought a caramel apple at this location and the lady at the register had a nasty attitude. She didn’t even acknowledge me and when she did, she stood at the back counter not even at the register and took my order with a nasty look on her face like I shouldn’t even be ordering. When I asked for the apple I wanted, she said anything else and twisted her face at me. I didn’t like the behaviour of the woman with the coloured hair at the register. However, the apple was delicious!
    2 people found this review helpful 👍

  • 5/5 S A. 5 months ago on Google • 1 review
    One of the best chocolate stores I have visited in North America and Europe! You must visit this store to see how many varieties of chocolates and chocolate dipped items ( from pretzels to sour keys, from cookies to brownies) there are in this store. Indulge yourself or indulge your dear ones with these chocolates. Each penny spent here is worth. It's my regular go to Chocolate store fo myself, for my neighbors ( even for my neighbor's dog) or my daughter's birthday party.
    1 person found this review helpful 👍

  • 5/5 Jahanara B. 5 months ago on Google • 2 reviews
    Great chocolate store with amazing customer service. I tried their Skor apple and cheesecake apples and they are so yummy! I also like their delux britte anr maple walnut fudge. This is my regular visited storer and their item worth each penny i spend
    1 person found this review helpful 👍

  • 1/5 Jay J. 1 month ago on Google • 1 review New
    Bought cookies today for my birthday. There was no signage that the cookies had nuts in them. I bought 4 different kinds. All 4 have nuts in them. Very disappointed. Just wasted $30. I called the store twice before they closed as well hoping to at least be able to exchange the cookies I didn’t open with something else within the same day, but no one responded. I’m so disappointed. My sister had gone there and bought these amazing cookies and there were no nuts in hers. She shared them with me so I thought they were the same cookies. I wish I had known they had nuts. I’m not worried about the cookies being made in a nut free place as the allergy isn’t severe, but there are whole pieces of nuts. It sucks. :/


Call +1 905-422-0062 Open on Google Maps

Amenities


  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✗ Delivery
    • ✓️ Takeaway

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