Michaels image

Michaels

Home goods store Craft store Party store Hobby store Picture frame shop Art supply store Scrapbooking store Christmas store Yarn store

Chain retailer carrying art & hobby supplies plus home decor (most offer classes & custom framing). People often mention store, helpful, staff, Michaels, location, great, good, check, experience, organized,


Address

1101-A Kingston Rd, Pickering, ON L1V 1B5, Canada

Website

locationsca.michaels.com

Contact

+1 905-837-0933

Rating on Google Maps

4.30 (1.1K reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: store (16) helpful (12) staff (11) Michaels (9) location (9) great (8) good (6) check (6) experience (6) organized (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 4/5 M N. 8 months ago on Google • 141 reviews
    Love Michaels. Sadly there aren't any near where i live (closed) so i went to this location instead. Very helpful and knowledgeable staff and good selection of arts and crafts type items. They also offer framing services at a reasonable price Don't forget to visit their website for 20-30% off regular price digital coupon before your visit and check out their clearence section
    2 people found this review helpful 👍

  • 5/5 Erosha A. 7 months ago on Google • 232 reviews
    I went to Michaels to pass time before my doctor's appointment. I enjoy wandering through the aisles, where they have unique items related to the current season. As someone who loves arts and crafts, the store is a goldmine of creative supplies with a wide variety to explore. Interestingly, Michaels caters to different interests. Even bakers can find plenty of relevant materials. The staff at Michaels enhance the experience. They're friendly and welcoming, always ready to help. This adds an extra layer of enjoyment to the visit. It's a delightful way to spend time exploring things that match your interests. Additionally, Michaels often has many items on sale, making the experience even more appealing. It's a great way to maximize your time while enjoying your passions.
    1 person found this review helpful 👍

  • 5/5 X4 S. 3 years ago on Google
    Great place for most of your artistic needs. Well organized, great and helpful staff. Up to standards of the Michaels chain.
    1 person found this review helpful 👍

  • 5/5 Justin C. 1 year ago on Google • 273 reviews
    Wow so many many options for craft work . So hard to come to mind what to choose lol ... Great store for your craft need . Very organized and helpful staff .

  • 5/5 A K. 1 year ago on Google
    Lots of great selection for most of your arts and crafts needs. The new go to location after the Markham location closed.
    1 person found this review helpful 👍

  • 5/5 Kevin 3 months ago on Google • 217 reviews New
    A smaller Michaels store but well stocked and always interesting. Great for ideas and they always have something on sale. The staff adds to the creative ideas. Don't be shy to ask. I was able to find ONE frame for an odd size!

  • 5/5 Pierre T. 2 years ago on Google • 196 reviews
    I order all my picture frames here. Before when in store I'd have to search the whole pile to get one good one. I've ordered 8 frames sice the lockdowns and curbside pickups... All 8 have been flawless free of defects. I'm impressed!

  • 3/5 Jacquie M. 4 months ago on Google • 98 reviews
    I always like Michael's this time a little frustrating when prices were not marked on a lot of the Christmas stock. Made the shopping experience more lengthy than it should have been.

  • 2/5 Amy O. 2 months ago on Google • 53 reviews New
    I really dislike this location. They don't offer the flyer or coupons and aren't very friendly for the most part. They are also always low in yarn stock, only receiving some shipments after 4 and 5 months (they receive on Wednesday, I check and call very regularly and they are usually completely sold out of the yarn I need.

  • 4/5 Joanne S. 1 year ago on Google
    I love shopping at Michael's but their whole 'Red Heart' yarn section is gone now. There was only a tiny rack of their specialty yarns & in small amounts.

  • 3/5 David B. 1 year ago on Google
    There's always lots of great stuff but it's ridiculously expensive there. Using their discounts just brings the price down to what it should be in the first place

  • 1/5 Yana R. 1 year ago on Google
    I’ve never had a good experience here, and every time I go to michaels (out of necessity), I am quickly reminded why I stay away. Today was particularly bad. Staff are not knowledgable and rude. I asked someone general questions and got attitude back like my questions were too much work to answer, and I got told to check the emails over and over again. If I am there and looking for information from a human, it’s probably because I couldn’t find it online. Telling me over and over to check the email, and an attitude like it is so bothersome for her to do her job, that’s rude and lazy. Michael’s is not a real art supply store. The staff don’t know anything about anything. Product is scarce and limited in selection. Overpriced at least $3-4 over what it sells in a real art store for. The only reason I am ever here is because there are no art stores in the suburbs, and to drive 40 min each way to where there is one, is not always plausible. All of the Curry’s have closed, and we are stuck with Michaels which is a joke, especially this location. I recommend going to DeSerres or Above Ground instead, if you find yourself closer to the city. The staff there are knowledgable and actually WILLING to help.

  • 4/5 Emily B. 1 year ago on Google
    A good location. They sell out of seasonal stuff fast, but there is always a good deal to be had.

  • 2/5 Lisa 10 months ago on Google
    My husband didn't check the date of a baking product he grabbed and it was already expired. He didn't think to grab a receipt. He went back to exchange it 2 hours later... How can you ask for a 20% restocking fee with a straight face even though it and every other same product on the shelf is already expired? The employees did their best to be helpful but the strictness of the policy is absurd

  • 5/5 Shailendra K. 10 months ago on Google
    Amazing store, fulfilling all needs of persons pursuing arts and craft hobbies. Products are categorised and displayed properly and can be found easily.

  • 5/5 Karen N. 1 year ago on Google
    Always so inviting, clean and organized. Everything you need all in place! Home decor, crafting supplies and inspiration! Grab a candy on the way out too 😏

  • 5/5 Kala N. 10 months ago on Google
    Met an extremely friendly and helpful Associate. Thank you Nancy for being so kind and helpful.

  • 3/5 Alexandra Z. 11 months ago on Google
    This is a very small location and they only offer a limited about of their products here. Things are disorganized and overall very drab. Location at Kennedy Commons much better.

  • 5/5 PamB 2 months ago on Google • 34 reviews New
    I love this store. It always has everything I need. I do crafts as a hobby and I love coming here when they have sales on. The store is clean and well laid out. I also order online quite frequently and have never had a problem. The staff are very helpful.

  • 3/5 Leah F. 1 year ago on Google
    Nice selection was well organized, but prices were very high for most products. Some gems to be found , although it took a lot of searching. Clearance sections are probably best if looking for a good price.

  • 5/5 A. B. 1 year ago on Google
    Always such great sales and so many things to choose from.

  • 5/5 Phil 1 year ago on Google
    Gordon was an amazing help, employee of the month for sure. He made my first Michael’s experience so spectacular! Please give him some recognition for his amazing customer service 🙏🏽🙏🏽🙏🏽

  • 4/5 Kim H. 1 year ago on Google
    Online order pick up is a bit lacking. I did not find any signage as to what I’m supposed to do or where to go to pick up my prepaid online order. As well, the website states that online orders should be ready in 2 hours. Mine took about 2.5 hours. Not the worst, but a bit disappointing when I’m trying to plan my day and my errands. Store was large, well spaced, well stocked, and clean. Perhaps they were understaffed this day.

  • 5/5 heng l. 2 years ago on Google
    It's a Michaels, so it's not different from the others in terms of stock and set up. What sets it apart is the staff who are always willing and happy to help. Everytime I go I get asked by every employee that I encounter if I need some help or if I'm ok. I appreciate this compared to most big box stores where they try their best to avoid and not make contact. Great job!

  • 5/5 Edwin C. 1 year ago on Google
    It wasn't me. My wife is addicted to crocheting and Michael's is the drug dealer. Yarn is my wifes crack... damn you Michael's, your inexpensive yarn is ... Wait a minute youre keeping my wife quiet and out of my hair.... Thank you, keep up the great work.

  • 5/5 Rajeev & H. 1 year ago on Google
    We just came in and had a great experience getting some vases we needed for an upcoming engagement party. The kind associate at the store today was able to look up other stores that had more stock. She was so helpful and courteous! Thank you!

  • 5/5 Joey K. 1 year ago on Google
    Nancy at the Pickering location at 1101-A Kingston Road was extremely helpful and patient. I needed some guidance and assistance with purchasing a frame for my brother’s wedding and flowers to decorate the frame. She showed me all the options and helped check another store for inventory which is very kind of her. She also walked me through the selections and explained all the options thoroughly. I would definitely recommend this location to all my friends and family. Thank you Nancy!

  • 4/5 David M. 2 years ago on Google
    Just too expensive for my taste, but great stuff.

  • 5/5 Milo M. 2 years ago on Google
    Clean & organized environment. The staff was knowledgeable & helpful.

  • 5/5 M K. 2 years ago on Google
    My go to store for all things artsy! Great selection and price ranges

  • 5/5 Allison W. 2 years ago on Google
    Love the friendly and helpful staff. Would love to see examples of small crafts that would promote projects for people to make and buy from the store

  • 5/5 Maria Clarissa R. 2 years ago on Google
    The store is well organized and tidy. Customer service is exceptional as everyone are kind and very helpful. Czeska is the best!

  • 5/5 Jim M. 2 years ago on Google
    A special thank you to Janet and Karlie at the Michael’s store in Pickering for their exceptional service. I had a problem with a Christmas tree that I purchased a few weeks ago. When assembling it today the lights did not work. I took it back to the store and they reassembled it for me and fixed the problem . They were very efficient, very pleasant and very courteous- true professionalism!! Thank you very much to Janet and Karlie. Jim


Call +1 905-837-0933 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ Kerbside pickup
    • ✓️ In-store pick-up
    • ✓️ In-store shopping
    • ✓️ Same-day delivery

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