Employees shouldn't get an attitude with customers who are waiting on over 3,000$ worth of product and haven't received it by the date they were told. Have better customer service or don't work in the field. As far as quality goes I just dumped 800+$ to replace a diamond that fell out 7 months after having my jewelry, less than a year of wear. Will not be purchasing anything else from this store. When I showed up to replace my diamond after 6 months of waiting for the the extra money to save up the women inside says with a snarky tone "you haven't fixed that yet" are you kidding me? Who says something like that in the middle of an economic downturn. Disgusted won't return, my husband will be by to retrieve our things once it's actually there. Highly recommend shopping elsewhere. UPDATE- brought my ring to be repaired AGAIN after they damaged it. It's been about two weeks again were past the "promise date" I call everyday for answers and get absolutely nothing. The worst buisnes I've ever had. Absolutely disgusted. "Multimillion dollar company" taking advantage of its customers at its finest. Don't waste your time or money. UPDATE this is now their third attempt to fix my ring that they made worse. Still no answers. Still no compensation. Just a God awful business taking money and giving empty promises.

I have been a customer for decades. They are the only jewelers I will ever need. Erin Garrison is the manager of this store in Anderson, SC. She is kind, helpful and extremely knowledgeable with all things Kay.

I’ve been going to Erin with all my jewelry needs for years. She always goes above and beyond for me and even sends me personalized info when new pieces come in she knows I’d like. Doing a custom order with her was such a smooth experience and we got a one of kind hierloom piece. The whole team is really invested in making your experience enjoyable.

I have spent too much money here to be treated like trash. Do not waste your money here! Management is so rude and condescending. They think they are better than you.

Erin is the most helpful jeweler. Always helping customers find exactly what they want. I purchased my wedding ring upgrade from her and absolutely love it!

I've worked with Erin and Amanda on a custom design ring and I'm absolutely in love with the outcome. They took diamonds from my father that passed away and created me something that I can forever have a piece of. Thank you guys for bringing a part of my life to something I can wear everyday and know that I will forever have a piece of my dad with me daily.

Went to Kay’s in Anderson to redesign some jewelry of my grandmothers. Erin the store manager helped bring my dream pieces to life! I could not be any happier with the custom pieces I had made!

I had a great experience with Ceirra and her co-worker as they took the time to educate me on every details concerning my purchase today. Great Job!

Micah got my wedding band diamond replaced when I thought all hope was lost because someone told me when I called that it couldn't be replaced. But Micah got it done for me!!! Thank you so much Kay's Jewelers! They have regained my business.

Erin and Caitlin were so helpful! They helped us pick up our repair, find my fiancé’s wedding bands, and helped me find the perfect accessory band for my right hand all while saving us the most money with incredible Labor Day sales! Go see Erin and Caitlin for awesome at Kay Anderson!

Went in this weekend to look into upgrading my wife’s wedding ring. Micah the assistant store manager was so helpful. He listened to all the hints my wife had given me, and really knocked it out of the park. Best sales experience I’ve ever had! I now have an extremely happy wife. Will absolutely be going back for any jewelry need I ever have.

Erin helped me upgrade my wedding rings to this beautiful new set! She was able to take the original diamonds and incorporate them into my new jewelry. I was also able to save my original center stone into a cute pendant. She was so patient with me and helped me find the right set for me.

Definitely recommend Corine! She helped us pick out our wedding bands! I was worried because my ring didn’t come from Kay’s and it’s oddly shaped but she told me not to worry! She made me feel like I was a part of her family and picked out a perfect band for me and my fiancé! Can’t wait to work with her again!

Corine is the best ever! She’s always so helpful & very professional. She always has a smile on her face & we love her energy!

Bought an engagement ring from here and it was so easy with the help of Cierra! She made sure everything was right and perfect on the ring for my fiancée

Ok, so my husband and I have purchased quite a few things from the Kays In Anderson, and our consultant is Ms. Ceirra Harris!! She is welcoming and knowledgeable about everything in this store. I really do appreciate all of her help and if you need anything, please go in and ask for her. Tell her I sent you :)))

Beverly is awesome! I got my engagement ring today and was nervous on such a large decision and she was patient and explained everything to me very clearly. I wound up getting the perfect ring at a great deal. I was able to get me an another ring for myself.

I believe her name was Mary Alice, beautiful young lady. So much help. She was patient and did everything she could to help me find the right ring for me. I will definitely be back to purchase more beautiful jewelry from her.