2/5 Jewel B. 1 year ago on Google
We
came
twice
in
one
weekend-
Friday
and
Sunday.
On
Friday
the
guys
were
friendly,
but
not
efficient.
We
ordered
Macrons.
Those
were
DEFINITELY
bought
and
not
made
by
Croustille.
That
is
just
misleading
customers.
They
were
also
almost
completely
out
of
pastries.
Makes
no
sense
for
a
French
Bakery
to
be
empty
on
a
Friday
morning.
The
coffee
tasted
burnt
and
was
watery.
Really
disgusting.
I
did
not
order
another
one
on
Sunday.
It
also
took
way
too
long
for
us
to
get
our
orders,
simple
sandwiches.
We
waited
in
line
for
over
20
minutes
on
Sunday
just
to
order.
The
guy
behind
the
counter
had
no
idea
how
to
answer
any
question
about
the
menu.
Additionally,
they
ran
out
of
Mozarella
and
water
bottles,
but
still
charged
us.
who
does
their
ordering
in
the
kitchen?!?
How
does
a
cafe
run
out
of
basic
cheese???
I
did
get
a
refund
for
the
two
water
bottles
after
asking
a
few
times.
The
guy
at
the
register
was
in
la-la-land.
He
should
not
be
interacting
with
customers
if
he
is
not
savvy.
He
gave
the
cafe
a
terrible
name.
So
the
cafe
is
out
of
mozarella.
We
asked
for
goat
cheese.
All
of
us
got
our
orders
without
the
goat
cheese.
We
went
back
to
show
the
sandwich
maker.
He
added
the
cheese
finally,
but
not
a
normal
serving...
why
be
cheap
on
customers?!
There
was
1
ready
made
sandwich
with
mozarella.
We
asked
to
add
to
it
goat
cheese.
They
heated
the
sandwich,
without
goat
cheese.
We
took
back
the
sandwich,
showing
the
guy
he
did
jot
add
goat
cheese.
They
brought
it
back
with
goat
cheese-
but
removed
the
mozarella.
Omelletes-
we
requested
to
add
goat
cheese.
Again,
both
egg
orders
came
without
the
goat
cheese.
The
menu
that
shows
the
order
with
baguettes-
they
give
you
the
tiny
baguette
roll,
which
is
1/3
of
a
regular
baguette.
The
cafe
has
potential.
1.
Make
sure
you
are
stacked
with
ingredients.
2.
Alerts
the
counter
guys
if
you
are
out
of
something.
3.
Clean
your
coffee
makers
so
they
don't
have
burnt
coffee
in
the
bottom
of
the
coffee
maker
4.
Counter
Guys
should
be
quick,
savvy,
friendly,
knowledgable.
5.
You
need
two
guys
at
the
counter,
two
guys
making
the
sandwiches,
at
least.
Customer
service
needs
a
revamp.
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