2/5 Isabel 1 month ago on Google • 4 reviews New
Rarely
have
I
suffered
such
a
regrettable
gastronomic
experience.
Today
was
Good
Friday,
said
by
the
person
who
attended
us
when
we
arrived,
there
were
not
many
people
and
they
were
calm.
We
ordered
three
beers
and
one
non-alcoholic,
and
a
bottle
of
white
wine.
The
waiter
comes
with
the
three
beers
in
glasses
and
a
bottle
of
non-alcoholic
without
a
glass
and
serves
it
in
one
of
the
wine
glasses
that
were
on
the
table.
Obviously
later
we
had
to
ask
him
for
an
empty
wine
glass
because
he
had
used
it
for
what
it
is
not
intended
for.
We
ordered
a
L’Albufera
salad.
They
bring
us
a
tomato
one
with
Ventresca.
I
tell
the
waiter,
the
same
one,
that
they
made
a
mistake.
As
I
see
him
with
the
intention
of
justifying
to
me
what
is
written
in
his
order,
I
tell
him
to
ask
the
person
in
charge
who
took
the
order
from
us.
It
recognizes
the
error.
They
bring
us
the
correct
one.
We
ordered
a
half
portion
of
croquettes,
the
menu
says
that
there
are
8
units
for
a
half
portion,
they
bring
us
six.
To
know
why.
We
ordered
a
L'Albufera
paella.
They
bring
us
rice,
before
the
waiter
goes
to
serve
it,
the
manager
arrives
(there
were
many
managers
in
suits
more
than
waiters),
looks
at
the
order,
and
starts
serving.
I
stop
him
in
time
and
tell
him
that
this
is
not
a
L'Albufera
paella
because
there
are
no
lobsters
to
be
seen
anywhere.
Look
at
the
command
again.
He
tells
me
that
indeed.
He
goes
to
the
kitchen.
Come
back,
our
rice
is
coming
soon.
After
a
while,
the
rice
comes.
The
waiter,
the
usual
one,
begins
to
serve
it.
It
leaves
halfway,
it
comes
back,
it
leaves,
it
comes
back
like
four
times.
Finally
he
serves
us
four
plates
with
the
tip
of
the
tongs
of
the
four
lobster
tongs,
he
pours
us
less
than
half
a
tablespoon
of
a
mixture
that
is
supposed
to
be
from
the
bodies
of
the
lobsters
and
he
takes
the
plate
with
the
lobsters
as
if
they
were
useless
shells.
And
leave
all
the
rice
in
the
paella
pan,
more
than
half
of
the
paella
pan,
piled
up
in
a
pile
on
one
side
of
the
paella
pan.
The
manager
passing
by
asked
him
if
it
is
the
custom
of
the
house
to
put
tongs
and
cutlery
to
eat
seafood
on
the
table
and
then
not
leave
the
lobsters
on
the
plate
so
that
we
can
eat
them,
why
do
they
put
tongs
then.
He
tells
us
that
customers
are
usually
asked
if
they
want
the
lobsters
to
be
served
or
not.
I
tell
him
that
they
haven't
asked
us.
The
manager
crushes
the
pile
of
rice
in
the
paella
pan
and
places
it.
Rice:
past.
Very
past.
Gentlemen:
it's
a
paella,
learn
how
to
make
paella,
the
rice
cannot
be
undone.
The
waiter
comes
and
puts
the
rice
back
in
a
pile
even
though
his
boss
had
placed
it.
When
it's
time
for
desserts
and
after
not
having
wanted
to
repeat
rice,
they
ask
us
if
they
can
take
it
away.
More
than
half
a
paella
pan
for
four.
Impossible,
the
rice
is
so
stale
that
it
is
impossible
to
reheat
and
eat.
The
manager
tells
us
that
he
is
giving
us
dessert
to
compensate.
A
four-person
paella
pan
of
that
rice
costs
more
than
150
euros.
I
don't
see
compensation.
Finally
I
ask
for
the
bill.
I
pay
with
my
American
Express
with
my
iPhone,
and
the
manager
tells
me
to
sign
the
dataphone
receipt.
🤪.
What
is
that?
The
last
insult?
Can
someone
who
knows
something
about
payment
methods
at
the
Meliá
Castilla
hotel
explain
to
this
man
that
this
payment
cannot
be
returned
and
that
the
receipts
can
no
longer
be
signed
because
the
operations
are
secured
and
signed?
Very
unfortunate.
More
than
250
euros
thrown
in
the
trash
and
on
top
of
that
they
insult
me.
