1/5 Beryl L. 6 years ago on Google
I
asked
the
women
several
times
prior
to
drying
if
she
could
clean
the
polish
off
my
cuticles.
I
was
getting
a
gel
manicure
so
I
wanted
to
let
her
know
before
it
was
dry
because
mistakes
on
gel
polish
are
impossible
to
fix
once
they
dry.
Unfortunately,
nothing
was
fixed.
When
I
got
to
my
car
I
noticed
how
bad
my
nails
were.
I
went
back
inside
and
asked
them
to
clean
up
my
cuticles.
The
man
looked
at
my
nails
and
said
"You're
too
picky,
no
one
can
help
you
here"
he
went
on
to
ask
me
not
to
return.
This
was
honestly
one
of
the
worst
customer
service
experiences
of
my
entire
life.
They
factually
f*****
up,
Refuse
to
acknowledge
it,
and
then
tried
to
make
me
feel
like
I
was
unreasonable.
I'm
going
to
attach
this
review
to
Google
maps
and
facebook
with
photos
of
my
actual
nails
if
you're
interested
in
seeing
what
they
look
like.
If
this
is
their
standard
then
I
don't
even
know
how
they're
still
in
business
.
Also,
going
to
go
ahead
and
say
it
that
if
you're
a
white
woman
or
white
man
you're
probably
going
to
have
a
drastically
different
experience
than
I
did.
There
was
a
noticeable
difference
in
the
way
that
white
customers
were
treated
versus
the
way
Black
customers
were
treated.
And
when
a
black
customer
complains
there
just
an
angry
black
woman
as
opposed
to
having
a
legitimate
concern.
DO
NOT
WASTE
YOUR
MONEY!!!
14 people found this review helpful 👍