Victoria's Secret & PINK by Victoria's Secret image

Victoria's Secret & PINK by Victoria's Secret

Womens clothing store Sportswear store Perfume store Lingerie store Swimwear store Underwear store

One of the Top rated Womens clothing stores in Fort Myers


Address

4125 Cleveland Ave #1455-A, Fort Myers, FL 33901

Website

www.victoriassecret.com

Contact

(239) 939-5450

Price rating

$$ $$

Rating on Google Maps

4.40 (737 reviews)

Open on Google Maps

Working Hours

  • Friday: (Good Friday), 10 AM to 8 PM, Holiday hours
  • Saturday: 10 AM to 8 PM
  • Sunday: (Easter), Open 24 hours, Holiday hours
  • Monday: 11 AM to 7 PM
  • Tuesday: 11 AM to 7 PM
  • Wednesday: 11 AM to 7 PM
  • Thursday: 11 AM to 7 PM

Featured Reviews


Frequently mentioned in reviews: store (11) great (8) staff (7) good (7) nice (6) helpful (6) employees (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Joan E. 2 years ago on Google
    I bought a pair of sneakers. Look great in the picture. Paid $40 for them. They are garbage they are not worth the money. Maybe $8. I am returning them. Poorly made in China.
    3 people found this review helpful 👍

  • 5/5 Nery Laura R. 1 year ago on Google
    Mrs. Norka is too kind, without a doubt I will go a thousand times for the kind treatment she offered me, not only the product that is offered is important, people like this need more often, thank you, very pleased
    1 person found this review helpful 👍

  • 3/5 Zaikura- C. 2 years ago on Google
    Staff was rude. Everyone's body language and face was either flat, sour, or sad. Was really pressured to get the credit card, said no so many times before she finally let up. I did end up buying some underware and a bra. Comfy products, service was lacking.
    1 person found this review helpful 👍

  • 4/5 Amber W. 2 years ago on Google
    This store is clean and organized. They have a great lingerie section compared to some stores I've been to in the past.
    1 person found this review helpful 👍

  • 5/5 Trisha D. 2 years ago on Google
    I got some great deals on some underwear they measured me for a bra fitting but they still can't touch you so what they do is they display it on a mannequin and then have you do it which I had my fiance do it it was nice because we went a year ago and the place was completely shut down they were extremely helpful and I could live in that store they were all very nice the employees are all very helpful very nice I had a wonderful experience and some new undies
    1 person found this review helpful 👍

  • 3/5 chyna s. 1 year ago on Google
    very rude & delusional staff . they don’t support their employees & let customer’s disrespect them!
    1 person found this review helpful 👍

  • 2/5 Jeremy C. 2 years ago on Google
    I’ve been going into this store as a secret shopper for about a 3 months now. It’s certainly not the cleanest VS but I’ve had a couple of nice encounters with some of the associates. Couldn’t help but notice how openly rude the manager is to the customers and her own employees at times. I don’t know her name but I hardly ever see her actually doing any work, just bossing others around and then disappearing. Can’t expect the ones under you to follow if you’re not willing to actually lead. 🤡
    1 person found this review helpful 👍

  • 5/5 J.L A. 2 years ago on Google
    This store had a pretty good selection of merchandise, it was very busy and the staff seemed to be pretty overwhelmed. (Isn’t everybody). I was helped by a young man who was really helpful getting me into the perfect bra. I was very surprised how much he knew about bras, very good employee! He was a lot more helpful than another woman who couldn’t answer my questions. Kudos to you.
    1 person found this review helpful 👍

  • 1/5 Dayna K. 3 years ago on Google
    There were only 2 girls at the registers, and they were great, unfortunately, we waited in a very long line to get a gift card. Here is my issue, the manager of the store was behind the counter on 4 different occasions, she saw how long the line was and NOT ONCE, did she offer to help those poor girls or any of the customers in the line!!! I asked the girl when we finally got to the register, if that woman was the manager and she said yes, would you like to speak to her. I replied with a polite no and thanked her. MANAGER IN THE GREEN SWEATSHIRT, YOU ARE A LOUSY MANAGER AND BOSS!!!
    1 person found this review helpful 👍

  • 5/5 mike H. 1 year ago on Google
    Overall good customer service staff knows how to help shy women. Lol good selection and they keep popular items stocked my wife and I go here at least once a month for there lingerie outfits ;)>

  • 5/5 Tia B. 9 months ago on Google
    Friendly staff, great sales, clean and organized

  • 5/5 Argenis Blanco (. 1 year ago on Google
    My girl obsessed with VS and Pnk. Let me know that any gift bring to her from one of the stores, some other online. I am always a winner. and oh lord what a reward is back to me. #argeniusbiz

  • 3/5 Lou Ann K. 1 year ago on Google
    Panties on sale were picked through already. Almost seen a girl fight standing in line to check out

  • 4/5 Amanda-Raye D. 1 year ago on Google
    Staff was super nice. Very friendly. I've traveled to Ft Myers and Cape Coral last couple of years. And they have thr most friendly people ever!

  • 5/5 Sharon S. 1 year ago on Google
    Was good ,pick up a gift for mothers day for my daughter.

  • 4/5 Michele A. 2 years ago on Google
    I Love their products! But, popular sizes go quickly, leaving a limited amount of products to choose from. Bra's and underwear price's, are a little to expensive

  • 5/5 Tierra S. 2 years ago on Google
    Good service . One woman was very helpful and had suggestions on fragrances. However, another was speaking Spanish and english trying to get my teens to sign up for a credit card.

  • 3/5 D 1 year ago on Google
    Love the beauty of the store but some clerks bug you to death. And constantly being asked to be measured is irritating. To me buying lingerie is very personal I do not want to be followed or hounded. Saying no thank you once to their offers to help should be sufficient

  • 5/5 Diamondprincess 2 years ago on Google
    I had a wonderful experience at this location. All of the staff is very friendly and make sure the customers are having a good shopping experience. They greeted me and were all great! The young man in the front provided very good customer service and is great to work with people. This is the best location of all the victoria’s secret and they treat all customers with respect. I will definitely shop here from now on.

  • 5/5 Alejandro Palomo G. 2 years ago on Google
    It's amazing how much variety you can find here when it comes to style, patterns, fabrics and colors, chances are you'll find what you are looking for. Talk about the beautiful perfumes! and the staff is very helpful, knowledgeable and polite, always a great stop while shopping...

  • 1/5 Jessi P. 2 years ago on Google
    The employees in this store are so rude. I went to get a pickup order I placed last night. I was told I needed an id to get it. Nowhere did it include that information until after I was emailed that it was ready for pick up. The employees acted like it was my fault. Then acted like they did me a favor my allowing me to pick up merchandise I already paid for. I've had all many bad experiences in this store. I'm done with it.

  • 5/5 Tani M. 2 years ago on Google
    I love with the store carries I said wonderful selection and all kinds of sizes for everyone and it's very up to date with what they put out on the floor. They keep everything nice and neat in their store

  • 4/5 Dr K. 2 years ago on Google
    Great selection, but wayyyy too crowded.

  • 5/5 Ellen S. 2 years ago on Google
    Great store but they dont offer as many incentives to purchase there clothes and perfumes anymore so I dont shop as much. I used to love the totes and blankets when I purchased a lot of stuff. They dont do that anymore.

  • 2/5 K 2 years ago on Google
    Panties are okay but the quality of material has gone downhill over the years. And I keep experiencing uninterested staff that I can tell hate their lives because they're in retail. Lately been making me feel stupid for asking a simple question. Maybe I'm just grumpy but I felt disrespected. Hopefully everyone else will get a better experience than I did. Willing to give them another chance and will just blame it on the busy holiday season and the snowbirds coming down. Can't be easy dealing with them.

  • 1/5 Robert W. 2 years ago on Google
    Line was out rhe door with several employees standing around instead of checking people out. Manager walked around with her clipboard looking clueless as she spoke into her microphone. Order online!

  • 3/5 Anita M. 2 years ago on Google
    Good selection but so annoying this brand continues to be so expensive

  • 4/5 Teena J. 2 years ago on Google
    Thanks for measuring mom but still have issues with body shaming need to order in my size if you advertise.


Call (239) 939-5450 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Women's clothing
  • Accessibility
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible parking lot
  • Service options
    • ✗ Delivery
    • ✓️ In-store shopping

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