I have purchased numerous instruments from Heid over the last 8 years, and it is always a smooth process with great customer support! We had expertise help in choosing a new keyboard for our family for Christmas, and we couldn't be happier! A huge thank you to Heid and their wonderful staff.

I enjoyed my experience at Heid Music. When looking at my options. Heidi was great in guiding me and giving me the information I needed to make my decision. I came back to buy music to play on my piano. And the people there know there stuff. They are the best in the area. Thank you!

Adam LeGrave thank you! I made the mistake of adjusting a screw on my Alto Flute and suddenly it wasn’t playing correctly. Adam fixed my instrument in less than 2 mins. My Alto is very expensive and thank you Adam! I have a concert coming up!!! I bought my Alto from Heid music and love Heid music. I have been plan g for 49 years

Outstanding! Swung in to drop off a cello for repair. Walked out with my whole Christmas shopping list complete and gift wrapped!! Who offers free gift wrapping anymore? Heid Music does !! and that’s the difference between buying local and going to a national chain. To top it all off, my cello was repaired and ready to be picked up before the end of the business day! This is unbelievable Customer service . I love this store!

We were very pleased with our purchase of our keyboard at Heid Music. We were given good, personal help from Heidi Dupee while trying to make our decision. This is the second keyboard we have purchased here and highly recommend them!

I have words of praise for Heidi Music in Green Bay. I recently purchased a Yamaha Keyboard and mounting brackets. I also received an estimate for restoring an old violin. Employee Shannon was helpful, competent, cheerful, and very articulate. It was a good experience!

We needed a quick repair on a trombone my daughter is taking to the Tournament of Roses parade next month. She couldn't have a long down time. They were SO nice and quickly replaced a cork while we waited. Thanks so much!

Always pleased with Heid’s customer service and selection of method books. They are the #1 place I trust to get my trombone serviced. Thanks for another great visit today!