(This review has been edited due to changes in the location, I will no longer be tipping here because I am allergic to all forms of milk except for whole milk when i ask for whole milk its COLD making my HOT coffee COLD... when i ask for steamed whole milk so my coffee isnt COLD in 3 seconds they tell me there is a charge for steamed whole milk.... this is a scandal in my opinion because whole milk is free, but steamed milk isn't? I don't get it the problem is Ive been giving this store 35$ tips... and they still try to charge me, this will not happen ever again sorry to inform this starbucks but i am not made of money...[If i spend 3.94 for a coffee with steamed whole milk an i times {x} that by 365 which there are 365 days in a single year the amount i spent that year is exactly 1,438.1, and if I add a 35$ monthly tip to that the amount is $2,698.¢1 annually and thats just me.. as i said im not made of money its actually opposite, therefore the tip amount that i give in the amount of $35.00 will now be $0.00 because I have to use that money now to buy steamed whole milk each time i want to buy a coffee, and i want it hot... sorry for the inconvenience of any baristas that do actually deserve those tips...) For this reason the rating will be reduced to 3 stars until this sales tactic is removed. "Im being forced to withdrawal my tips, due to a tyrannical sales tactic " [TO ADD: Ive called the distribution company Dean Food company/ Authers Dairy to enquirer the amount Starbucks spends on whole milk a single Gallon of whole milk said the sales representative there in their sales department off an invoice for the delivery of a single delivery and supply of whole milk, the price is $4.¢14 per gallon star bucks uses about roughly 18-20 gallons of whole milk per day 4.14x20=82.8 per day, now 82.8x365= this location spends $30,222,¢00 yearly on whole milk... charge $1.¢50 per steam milk for every time you want a HOT coffee if you did that every day for a year its 1.50x365=$547.¢5 yearly to add to your average coffee which is $2.¢84 2.84x365=$1,036.¢6 add the yearly steamed milk value with the yearly grande cup of coffee value you get this 1036.6+547.5=$1,584.¢1 yearly value. Now lets look at the profit side for Starbucks each store gets about 750 customers per day if each one had to pay 1.50 for steamed whole milk which not every body will get steamed whole milk the company will average sales of whole milk per store of about lets be generous and give Starbucks the benefit of the doubt and knock that 750 number in half we know more then half is getting steamed whole milk though ... So lets say 375 customers out of 750 are buying with steamed whole milk 1.50x365=547.5 yearly now lets multiply that number Xs 375 457.5x375+$205,312.¢05 yearly per store and thats only calculating the amount of steam milk sales at 1.50 thats not including the coffee you put it in... so lets see (Id say $205,312.¢5 far exceeds that amount in-which they spend on the milk its self which is 30,222,00 yearly per store.) You cant seriously justify a couple of seconds extra to steam whole milk constituting 1.50 extra no way in hell, you are rapping your customers with this tactic its overpriced, its highway robbery...

Third time I come around now and this place is extremely busy which is fine but you need to find time to clean up. The counter is sticky or dirty last three times. Take a min or two to have a cleaner work environment.

The employees kept on screaming, one had pink hair & the other a beanie. Many customers also looked over as soon as the screamed and laughed like it was a clown show. We were all working on our computers, i had to leave this was so unprofessional and i did have my beats on so you know it was loud. Such a shame this starbucks is so nice, but im not coming back here.

Stopped here to treat my daughter after her XC practice. The drive-thru lane was long, so we decided to head inside. We placed our order for one drink. After waiting 20 minutes and seeing everyone that ordered after us came and went, I asked for a refund. As soon as I asked for a refund, suddenly they started to "prepare" my one drink. I asked for a refund, I had no interest waiting much longer. I can understand a rush but, there are systems in place to help. I counted 7 members on staff. They did not have their ducks in a row and I noticed they favored making the easier drinks first. Orders should be fulfilled as they come in. Otherwise you risk skipping over orders and having customers waiting too long. I wasted 20+ minutes here and now I have to wait longer for my refund to return to my account. Choose another location to spend your hard earned money and valuable time.

This is consistently the slowest drive through line in the area. Drinks are also mid at best. If you want a quick and consistent Starbucks, go to the one on 152.

This Starbucks is cool BC it has a huge outdoor seating area. The inside too has some good seating. They got my order together quickly. They also have a drive thru which is convinent

30 minute wait for a hot tea. Starbucks is Starbucks, so the food rating is what it is regardless of the location, but I wouldn't come back to this location due to the exceptionally slow service. Maybe they prioritize their drive-thru costumers, which may explain their Google rating.

The store says its open since 530am but no answer at the drive thru???..... I go inside and they state that that the drive thru is not open ( a sign at the speaker would be nice) and then my breakfast sandwich came out semi-cold.

Drive thru is absolute garbage. Takes forever, it is not meant to be for quick service. AVOID AT ALL COSTS. Better park your car and ask for your food inside.

Their app never sent them my order and a worker there quickly made my drink and apologized for the wait. Quick and friendly service

I had a lovely experience at this Starbucks the service was efficient and the staff was incredibly kind and professional. The strife was clean and the drinks were made perfectly

My daughter ordered this drink that caused for caramel crunch on top. But when the server gave it to us, we said where's the caramel crunch 🤔 he said it's in there. Which it was not. Next time I will go inside and pour it on the counter and say " Where's the crunch!!!"

Great location and staff however twice in a row I ordered at Starbucks through Postmates from this particular location and they don’t fill their ventis to the top which is stupid annoying. They don’t exactly have an excuse either because they’re the only ones that do it 🤷🏻‍♂️.

Every time I come to this location the line moves extremely slow. That I had patience for but today the line moved slower than usual. They were out of vanilla so I paid extra for a HOT pistachio latte. When I took a drink the milk was cold, not cool but COLD! I thould maybe it was the whipped cream but no when I took a second drink I had a mouth full of cold milk. I would have gone back if I had time but after waiting I was late to where I was headed so it was just a complete loss. I don’t think I’ll be back to this location.

Not sure what’s going on with this location but the last two times (within a 2 week span) the service has been terrible. One car in front of me and he has to wait for someone to acknowledge he’s waiting to order. He finally orders then I pull up to order. I waited and nothing so I finally said something. I order pull up and waited 10 minutes for the car in front to get his drink. I finally get my drink. Another car pulls up to order and I watched the clerk look back and simply walk away. No wonder…. They just don’t care. And by the way my drink had a particle of something in it so I couldn’t even finish it. Unfortunately by this time I was already home or would have asked for a refund. Hey Starbucks owner, why don’t you check this out! What’s going on at your store? Send a secret shopper through and get their feedback. You had a really good store, but not any longer!

This Starbucks has been getting worst as the time goes. I ordered a venti and this is what I received after waiting 10 min for them to take my order and making it, with no one else in line. This has become the worst Starbucks here on us 1. They became a 🤣 joke

Love love love. Amazing per usual. Got a Macchiato with aloud milk. It was perfect.

Decided to go to the drive-thru got stuck between two cars as I needed to pull out because the service was horrible I could see the cashier sticking his head and arms out the window wasn't quite sure what he was doing but it was taking forever we were there for at least 10 minutes and the two cars in front of us did not move I left the restaurant feeling really bad about the service especially for the drive-thru no problem I went to another Starbucks closer to my house the manager knew me and my order was filled in less than no time cute atmosphere I'll definitely be going back to that Starbucks

Every single time you go there’s a new problem. Today was the last straw this girl had the audacity to tell me I’m rude because I told her I had been waiting a while for my food ? I don’t understand how someone can have so much entitlement when being in the wrong. These people are a joke they will see you wait in the line 10 minutes and not ask you why you’re at their register.

The staff here it is amazing they’re always nice and willing to go the extra mile. I left my purse sitting at one of the tables outside and someone found it and turned it in and they held onto made sure I got a return with everything in it.

I live in the area and come often. Today May 11, 2022 @ 9:50am. I’m going to miss this Barista when she leaves- I tried to see her name tag but the way my vision is setup I would have been all up in her grill. I may not always show it with my facial expressions but she’s the best, very personable and just genuinely nice. Always a pleasure to deal with. You just can’t have a tude with her. The whole team is great, but she stands out for me… ” always and every time”.

So happy they released the Christmas goodies!!! Look at this travel mugs, everything this year looks spectacular. Don’t forget to say thank you on this little notes, their service is fast and kind even when they get super busy, they always take good care of every order. Thank you guys 🧡☕️🍪

The line was long, and sometimes that is not a bad thing. It sometimes means the place is popular because the food and/or service is great. That was the case here. Fast, friendly service with a smile. Literally. I was greeted and courteously and cheerfully at the speaker and when I got to the pickup window I was greeted with a cheerful smile. All of my food was ready and I was able to quickly pay using my starbucks card and on my way again. This was my first time coming to this Starbucks location, but it won't be my last. I'm not a huge Starbucks fan in general (the coffee is pricey and really not so out of this world that I crave it in particular) but I usually will grab a cup of hot chocolate around this time of year. I will say that over recent years their menu has expanded and it's more appetizing to come and try their new food items. I had the double smoke bacon cheddar crossanwich with a banana nut bread and american coffee. I don't have any negatives to say about any of it. Each item was tasty and hot. Just the way I like my food. All in all, it was a great start to my morning. Good on you, Starbucks!

Horrible service the lady didn’t even let me know the price of my purchase nor responded to me when i asked to redeem my stars. worst of all my drink was room temperature and didn’t have any ice in it when i went in to complain the baristas gave me attitude so i left i will never give them my business again.

I work at the planet fitness in the same plaza and have never experienced nothing but the nicest staff and in and out experience!!! Nothing but generosity and happiness!!! Drinks are amazing too🤝