My boyfriend bought a promise ring here. He made the mistake of ordering it without seeing it in person. He was told when he bought it that it could be resized for free. The diamond is not straight, it literally sits crooked. When we took it in to the store, they tried to say it was my fault that the stone was crooked (???), when that was the FIRST thing I noticed about it when I first saw the ring, and they asked for $80 to resize it. Ridiculous. Don't trust the other reviews!

It is a very competent company. Her jewelry is very beautiful and varied. I am very pleased with the prices in addition to the good care they provide, thanks to Diego for his kindness and understanding.

Really satisfied with this Jewelry store from the quality to the service. Very satisfied with the the necklace that I purchased for my girlfriend. Will definitely come back here and recommend anyone to visit this store over these other stores in Miami. You will not be disappointed.

They have a great selection and amazing customer service! I got help from Diego while I was there. He was very professional and made good recommendations!

EXCELLLENT CUSTOMER SERVICE . WE DROVE ALL THE WAY FROM ORLANDO TO VISIT LA FRANCIA , SHADIA HELPED US WITH OUR PURCHASE . VERY PROFESSIONALAND DEDICATED. ASK FOR HER WHEN TOU CISIT LA FRACIAD

Excellent service. I was greeted by a young man Diego Cano, very knowledgeable and charismatic. Will definitely come back for my next piece!!!

I love it, I went there for some quotes on engagement rings. Diego helped me, he was very patient with all my questions. Polite staff.

Diego Cano made my experience so great! Definitely coming back to get something else next month thank you Diego!!

This place is so amazing, they have a lot of beautiful jewelry and the staff are super friendly, Angela was so nice and very helpful, she helped me to find exactly what I was looking for , thanks Angela.

I loved my experience of buying in La Francia Joyería 😍 The staff is super friendly and they (over the phone and in person) were willing to help and guide me trough the purchase. They have great pieces of jewelry, prices and I personally loved the entire experience ;0) This is the perfect place to buy something special for your family and loved ones 100% recommended

Andrea and María José are the best, always no matter I buy from the long distance treat me like a friend, always their customer service is the best, assist me and anything I needs, I’m not a easy customer at all but they always be patient nice an kind… I’ll be a customer for ever girls thank you very much for all hard work with me. The merchandise is beautiful, quality and also great prices. Thanks again.

I love love love this store. They have Beautiful and unique jewelry that it’s real. They won’t sell you something that it’s not what they say it is. My 2 year old has earrings from here and they are so well made that she has not lost them plus I know her skin wont change color because they are made with real gold. I also have bracelets, necklaces and pendants from here. Everything is beautiful and very well made.

Yaile’s attention was exceptional!! Definitely coming back and recommending 100%.

Really good service especially with Yaile , she gives the best service !!