Ordered 2 pizzas and a starter for 22 pounds. The delivery was stated as 25-35 mins. Our food arrived at the 1 hour mark. This was on Monday at 5:30pm. Upon trying to call the restaurant no one picked up. This made it impossible to claim the speed delivery guarantee 10 pound voucher for a late delivery. The tracking website was not accurate at all, as the driver came when it was still in the packing stage. Upon delivery, the food was given along with a 1.5 liter bottle of Pepsi, so that was a nice bonus. Overall, the food quality was as expected, it was the delivery time and no answer from the store that pushed the rating down

Ordered 2 medium pizzas and they both arrived with no tomatoe sauce base. 1hr30min plus wait for delivery, for what? Some warm bread with cheese and toppings thrown on it! When speaking to pizza hut they said to take it up with just eat. Did they put the order together. What a joke.

I'm on the phone to them now. I've just called 12 rimes in a row and no answer with being hung up on once. Clearly some prat is there but not answering. They seem so lazy but surprisingly the pizza is very nice when collecting yourself.

Very greasy pizza and missing garlic bread with the deal I ordered. Tried to call but no response . Very disappointed.

The worst pizza experience I've ever had ! Over 1 hour wait to recieve an order that was completely wrong and to top it off did'nt answer the phone after 5 or 6 attempts. Had to drive to the branch and physically show them the order is wrong. Pineapple missing Barely any BBQ sauce Barely warm and dry Thin crust not pan No real apology...amazed they actually took the pizza away in view of the above. They didn't answer the phone because they were busy (f**king up orders). Will never order through this branch again. Apparently a full refund on the way.

Absolute waste of space! No one can speak English, which surely is essential if you’re answering the phone and taking orders?! After 8 minutes of tourment, I finally ordered my pizzas and then got cut off! Complete waste of my life!

Ordered pizza last night, all sick early hours of the morning! Some sort of dodgey pizza or hygiene issue. Store doesn't pick up the phone.

Placed the order over the phone, person. On the phone was really helpful. Pizza was delivered by Addison very quickly and it was hot and tasted great. Thanks so much for the over all service.

Order 2 small pizza . Pizza was covered withlot and lots of flour. The flour in picture is not from pizza.it was in the box. Pizza flour was seperate which you can see in the middle of box. Thats way too much .

My pizza was ready but it took them 7 minutes to serve. The guys kept looking at me and ignoring me. One of them said my pizza is not ready and went back inside. Guys inside kept chatting amongst themselves

Great delivery, good customer service, can’t complain

The food is good, delivery is usually on time. But it’s the only pizza hut within a 10 mile radius that does open for lunch. All other pizza hut opens at 11am-12pm. But the Ruislip Manor branch opens at 3pm? 🗿🗿🗿🗿🗿