Awful service, don’t think they could be any slower if they tried. Messing up all orders in the line, not allowing me to choose my own salad and sauce. Generally not having a clue what they are doing. Not changing gloves between each sub being made, also standing around playing on phones. Don’t think I’ll be coming back to this subway again.

Awful service! Woman went and got her phone to scan my points without asking me to scan my phone! Cheek! The people in there are always more interested in arguing with each other or checking their phones. The only reason we still go is because it’s convenient. But you need to make sure you have at least 45 minutes spare for just one sub. I saw someone doing a delivery order and she didn’t change her gloves after touching meat to then make a vegetarian sub! Oh and the microwave has been broken for months!

Queued for 20 minutes, by the time my sandwich got through to the salad part it was cold. It’s frustrating when you only have a short time for lunch and it takes this long.

5 staff, all speaking I assume Hindi to each other rather than explaining what I need todo. Price charged was higher to what is displayed on the boards above counter. Was unable to choose my bread, or what salad, neither could I choose a source. Never had a sub look so dead, and end up with something I didn’t initially want.

Bad customer service, they told me I wasn’t allowed to sit down and eat with my little boy. The customer before me was allowed to sit but they said no to me even though it was 45 minutes before closing time they lied and said the shop was only open for a further 10 minutes. I was very polite to them and didn’t deserve this discrimination. This has given me a bad experience so I won’t be buying my subway from there again

The male server was very kind and the food was decent however I believe there was not enough chicken tikka in the sub and the Female server was quite rude and seemed to have an attitude despite the fact I remained very polite and respectful to her the whole time

This could be one of the worst Subways in the UK.. let down by the unprofessional staff . None of the tables are clean and the staff kept talking to each other loud while preparing the food with out a face mask

According to your website the store inside Asda Watford closes at 21:30, I went into the store at 21:10 and was told the store closes at 21:00 so I wasn’t able to get anything. I went into the same store again today at 21:16 and I was told that the store was closed once again I was not able to get anything