My recent experience at Kentish Town Better Gym was highly disappointing. During my visit on 30/05/2023, I encountered disruptive behaviour from another gym user and witnessed unprofessional conduct from the staff in handling my complaint. Despite my attempts to seek assistance, no staff member was available on the gym floor. When I finally spoke with the Assistant General Manager, Gordon, he displayed an aggressive attitude and showed a lack of professionalism. This entire experience has left me deeply upset and raised concerns about the gym's adherence to basic health and safety standards, as well as the competence and professionalism of the staff.

Very beautiful and clean swimming pool. Amazing design and very helpful and friendly stuff. Lockers are quite big and there is also changing rooms. Drying machine for wet underwear and towels. I only swimmed in 30m swimming pool and it's not very crowded. It's open till late - 9:30. I'll edit once I'll check out the gym.

The facilities offer a diverse range of swimming pools, including deep and long pools for serious swimmers, as well as smaller pools designed specifically for kids. If you're a frequent visitor, it's worth considering a monthly pool subscription to make the most of your trips.

I love the pool, the staff are wonderful but I'm absolutely gobsmacked by how many people don't shower before going swimming, even choosing to undress by the side of the pool, just walking in fully clothed with outdoor shoes on and no one says a word.

I love the pool, it's rarely busy and a great place to swim. Staff are really friendly and make it a real pleasure to come here. More than worth 5 stars!

Love the swimming pool, a bit crowded around 6:30 pm on weekdays but it's to be expected. People are very friendly and respectful and the staff polite and welcoming however I noticed that, they don't reinforce the swimming pool rules and if someone is complaining about other distrespectful costumers, they acknowledge it but don't act. This is the reason I'm giving 4 starts and also for the changing room which is a bit dirty and doesn't seem very looked after. The showers are very spacious and comfortable but a bit rusty, this is something that could be improved. Overall it's a nice environment and I'm now a regular!

It’s not a fancy one but The gym looks decent and has everything necessary The dressing rooms are OK and have private rooms and hairdryers I cannot comment on the pools or showers as haven’t ever used yet But everyone who I’ve been to a fitness class with is amazing and HIIT with Derrick is the best! 🔥

Swim here regularly - for a public pool clean and well maintained on the whole. Booking system is a little (actually really) confusing to start with, but once you get the hang of it efficient and easy to use.

Lovely place and two great pools. Good gym facilities and classes for a good affordable membership fee. Best of all the staff are very friendly, professional, helpful and engaged. It's a well run centre and I use it frequently. One thing to ask is to please stop people changing at poolside, there are perfectly good changing facilities for men women and families so we don't have to have people in outdoor clothing taking off the layers poolside and not showering....