Featured Reviews


Frequently mentioned in reviews: staff (23) amazing (16) great (14) service (13) drinks (11) cocktails (11) friendly (11) nice (9) lovely (8) recommend (6)
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  • 5/5 Becky 2 years ago on Google
    Came in tonight for some after work drinks and food. Holly & Ollie we're so welcoming and make a lovely long island iced tea! We shared some food platters which were absolutely delish, especially the chicken feast with friends 😍
    4 people found this review helpful 👍

  • 1/5 Jamie B. 2 years ago on Google
    If i could put 0 stars, I would!! Im not sure who the manager Lee thinks he is. But he talks to his staff as if he works in the army. He has no respect whatsoever, it makes you feel uncomfortable watching him shout orders at his staff members. Not only that manager, but the supervisors I believe their names are Holly and Freya. Their customer service skills are non-existent, they came across very rude, i cannot believe they have been put into such a role
    1 person found this review helpful 👍

  • 4/5 K “flower mum adventures” M. 11 months ago on Google
    Can’t fault the 2 for 1 cocktails deal. Place is great and nice atmosphere. Music was a good mixture. Bouncers really hyped up the evening and we’re great fun. Staff behind the bar could smile a bit more :-/
    1 person found this review helpful 👍

  • 2/5 Alex M. 2 years ago on Google
    It's a nice pub. But went in on a Friday night. Bought drinks and sat at a table. Only to be stormed up to by a member of staff to be told "it's vertical drinking only tonight" told her if that was the case we would happily accept a refund and leave. She stated we codnt have a refund but had to vacate the table. To which we politely refused. But all in all a not good experience. Personally would say there are far better pubs around and would not bother again.
    1 person found this review helpful 👍

  • 1/5 NDB P. 2 years ago on Google
    Don't waste your money on sausages and mash! The gravy had red raw onions. The gravy was thick, and hardly given any!. Two small sausages, and one was split open. Absolutely shocking! Not to mention the floor was sticky. Was made to feel uncomfortable by the bar staff. Was told it was cash only! No reason given why! One member rolled her eyes at me when I walked in. I am shocked that staff are allowed to behave in this manner. As a women of colour! I felt extremely uncomfortable! I will never visit the Watford branch again! I might complain to head office. I would not recommend this branch at all! Absolutely disgusting behaviour.
    1 person found this review helpful 👍

  • 3/5 Kish P. 2 years ago on Google
    First time in a few years decided to check the newly refurbed slug and lettuce in Watford, was welcomed with amazing hospitality of the staff so couldn’t fault the whole experience for wife’s birthday lunch, however the menu was questionable given everything we kept wanting was advised not in stock or not available for some bizarre reason, from cocktails to food me here to mains… hoping my next visit for food and drink they have all that the full food and drinks menu stateswoman have on offer and not only 30% of it! Thanks to the lovely staff which was my highlight and made up for the lack of menu options….
    1 person found this review helpful 👍

  • 5/5 anthony b. 1 year ago on Google
    Leanne and Freya!!!! Girls you made my day 😊 service was exceptional and you went above and beyond to make my young family happy. Sorry for the constant questions from the kids Will be back soon x
    1 person found this review helpful 👍

  • 5/5 Andy S. 2 years ago on Google
    Natalie, Freya and Jack provided amazing service with a smile .. can’t recommend this place enough. Lovely food and friendly staff what else do you want !
    1 person found this review helpful 👍

  • 5/5 susan a. 4 months ago on Google
    Went for the two hour bottomless deal between 6 and 8 pm. I had the chicken burger and it was delicious, very tender. No complaints from our party about the food. The drinks kept flowing, our server Amy was exceptional, very friendly and went beyond for us. She found us seats when our 2 hours were up, not easy 2 weeks before Christmas. Music was a great mix and overall a wonderful experience. Thank you again Amy, you were a ⭐.

  • 5/5 Lisa M. 1 year ago on Google
    Had a lovely bottomless brunch - Leanne, Skye and Freya were soooooo lovely and attentive

  • 5/5 Laura P. 10 months ago on Google
    Absolutely amazing service from the lovely barmen in Watford Slug and Lettuce. We were greeted with a smile and were both super friendly They went above and beyond to give excellent service. 2 for 1 cocktails was a bonus! 🍹🍹

  • 5/5 Robyn C. 9 months ago on Google
    Decided to make an impromptu stop here while waiting for my car to be fixed. Was greeted and served almost instantly. Staff were lovely and engaging, drink was spot on. Will definitely return and recommend to friends. Thankyou

  • 5/5 Ellie P. 10 months ago on Google
    The bottomless brunch was amazing. The music was amazing. Leanne has been amazing, she on top on of the drinks and made sure we had one at all time. 😊

  • 3/5 Terry S. 11 months ago on Google
    The venue, drinks, atmosphere, security staff are all amazing. The venue is mixed in age which is nice and seems to cater to all. I have been a few times to this venue and the only down side, and quite a big one, is that the queuing system at the bar is an nightmare. I was frequently having people approaching the bar after myself and were promptly served. I did mention it to the staff and they weren't at all rude about it, but also weren't particularly responsive either

  • 5/5 R T. 1 year ago on Google
    Bottomless beunch was amazing but made even better by the impeccable service we received from jamie! We were 15 mins late but he was still able to seat us and have a drink ready in the first couple of mins and then every few mins after that! 10/10

  • 5/5 Adam R. 11 months ago on Google
    Came here for bottomless brunch for my birthday with my mates. Had a great time and managed to get a lot of drinks in during the 2 hours. We were served by Sofia who was great and had a great laugh with great customer service

  • 5/5 demitria 1 year ago on Google
    very pretty bar and very friendly staff (amy & niamh) i had a great time and will definitely come back as they were so welcoming and professional!

  • 5/5 MONA A. 9 months ago on Google
    We had an amazing experience for only £32 each we got to meet our fantastic cocktail making guru Ollie who taught us how to make cocktails, we had good fun, banta, shots and snacks … Ollie was an amazing teacher and bags of fun! Thank you Ollie we will be back for sure!

  • 5/5 ania dos s. 5 months ago on Google
    We was on Saturday 11th for branch and was lovely. Special thank you for stuff, waitress think name Emmy for excellent service. We will back definitely;)

  • 5/5 Nina S. 5 months ago on Google
    We came to have a bottomless brunch for my friend birthday and we were served by Aimee and her service was impeccable! The atmosphere was super nice and the food and cocktails did not disappoint. I’ll be back 100% as long as Aimee will be here serving us! Give her a raise! Merry Christmas and happy new year

  • 5/5 Mols A. 7 months ago on Google
    Gracie hosted a cocktail making master class for my hen party and she went above and beyond to make it so special and fun!!! I can’t thank you enough!! 🥰💕

  • 5/5 Sue P. 4 months ago on Google
    Just had an amazing brunch at Slug and Lettuce in Watford. Leanne was very friendly and so attentive. She remembered all our orders and kept the drinks flowing. Couldn’t ask for better service

  • 5/5 George G. 1 year ago on Google
    Was in s+l with my better half and just had a great time and great service from Jamie, he provided in depth knowledge of cocktails and provided me the best drink for my tastes

  • 5/5 Ian w. 1 year ago on Google
    Love this place, looked after superbly by Jason and the team. Excellent cocktail S and really nice atmosphere. Happy to give advise on which cocktails to try. Haven’t tried the food but saw others eating and the dishes looked big and very well put together. 👍👍👍👍

  • 5/5 Sophie F. 1 year ago on Google
    A group of 34 of us ate here in Oct-22 for a work event. The team (Briony in particular) was responsive via phone and email so I had no doubt our needs would be met on the day. The deposit required was reasonable and they were very helpful when I had to change the pre order due to additions and cancellations. The venue was set up for us on arrival, and it was clean and well organised. Food was well priced and very tasty. The team were attentive with drinks and everyone got their food as expected, despite there being a large group of us. All the team were very polite and friendly and I would recommend this venue for small or big lunches or dinners. Thanks team!

  • 5/5 Serena E. 1 year ago on Google
    Very friendly and clean environment. The drinks were great and the service was second to none. We came late afternoon before dinner for my sisters birthday and the staff were most accommodating, even offering colouring facilities for my daughter. Definitely will be coming again! Thank you

  • 5/5 Philip G. 1 year ago on Google
    Spent the evening with the friends here for my birthday and had some amazing cocktails. very friendly and nice staff in here. 5*

  • 4/5 Storytime With S. 2 years ago on Google
    Natalie, Holly and Jack were very welcoming and attended to my order very quickly and with a very happy demeanour. We were in a big group and they conducted themselves very well. The bar looked amazing, looks like it is cleaned regularly and it had a really nice relaxed atmosphere. Great place to come for a drink with friends.

  • 5/5 Keri O. 2 years ago on Google
    Amy & Jason & Lee were amazing today! The service from start to finish was so lovely. Such friendly, kind people. We were all very happy & even helped us when we wanted to take a selfie 😂 definitely coming back sooner rather than later.

  • 5/5 Ellisha M. 2 years ago on Google
    We went in for food after having our booster vaccination and my boyfriend fell really poorly from it. The staff were so kind, made sure he had enough ice for his arm, water and a sugary drink, and regularly checked in on us. The staff were just so friendly and helpful, food was great as well! Thanks so much

  • 5/5 Craig W. 2 years ago on Google
    Great experience! Went out for a few drinks and some food with the Mrs for her birthday. We were served by Jack and Natalie, they were very welcoming and extremely accommodating. Would definitely recommend to anyone who is passing through.

  • 4/5 Richard P. 2 years ago on Google
    popped in for some saturday lunch. i had the fish & chips, it was delicious. nice layout, friendly staff, great food, great wheelchair access and toilet facilities.

  • 5/5 Jason W. 2 years ago on Google
    Slug and Lettuce is an amazing venue. Food was amazing. Drinks were tasty. Service was phenomenal. 100% recommend everyone to go.

  • 2/5 Jackie D. 2 years ago on Google
    Not a patch on the Slug & Lettuce on Portsmouth. The outside tables and chairs need a good clean and freshen up.

  • 3/5 Barry R. 2 years ago on Google
    We attended the Mean Girls Brunch (advertised I believe on social media, my wife made the booking) on Sunday 3rd October. We discovered that the ‘Mean Girls’ theme only covered the themed cocktails which were completely separate in price from the Bottomless Brunch menu and cocktails so attendees couldn’t swap or upgrade to have the Mean Girls cocktails as part of the bottomless offer. The character masks, tiaras and lip sweets were a cute touch though and the soundtrack playing on the PA system but it would have been nice to have the Brunch & Cocktails as a package as it was advertised as such but the small print didn’t match the perception. None of the bar staff had been briefed about this and they did their best to accommodate us but they couldn’t alter the offers in any way other then the rigid way the bills/till worked - the 3 of us in our party thought and said this was poor planning by the company who control S&L. I had a lengthy chat to several of the bar staff working that day (while they were serving myself and other customers) and discovered that a few of them had been working until 4am Sunday morning and were back at the bar from morning/mid afternoon the same day. They looked tired and stressed so I really felt for them having to keep going. I think management need to give them more support and/or more staff so they can get the proper rest they need to do a very demanding job. We did have a good time but it could have been improved if the staff were given more guidance. I think S&L Watford need some more support and forward planning from their company heads.

  • 3/5 jlolo86 2 years ago on Google
    Unfortunately the staff haven't been trained well on specials. They do their best with what they have but if management don't give them the tools then customers are bound to be dissatisfied. Went for a theme night as advertised however staff barely knew anything about it. Went for a 2 for 1 cocktail also and that too was unknown to them. Management need to organise this better and also give their staff a chance. They looked knackered.


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Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Beer
    • ✓️ Food
    • ✓️ Wine
    • ✓️ Alcohol
    • ✓️ Dancing
    • ✓️ Spirits
    • ✓️ Cocktails
    • ✓️ Food at bar
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Seating
  • Service options
    • ✓️ Dine-in
    • ✗ Delivery
    • ✗ Takeaway
    • ✓️ Outdoor seating

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