Gold Souk _ Official image

Gold Souk _ Official

Jeweler Gold dealer Goldsmith Diamond dealer Diamond buyer Gemologist

😠 MISLEADING PEOPLE WITH ALL THE FAKE REVIEWS POSTED IN THE PAST COUPLE OF WEEKS. THEY CONVENIENTLY 'FORGET' TO HALLMARK SO MUCH OF THEIR STOCK. CHEATS. PREFER TO GO TO A REPUTABLE JEWELLER OF WHICH THERE ARE MANY ON SOUTHALL BROADWAY. NOT HERE. NO WONDER THEY TEAM UP WITH SOMEONE LIKE INJECTION. MY M... People often mention Bobby, service, Souk, ring, Gold, recommend, team, customer, jewellery, experience,


Address

110 The Broadway, Southall UB1 1QF, United Kingdom

Contact

+44 20 3500 1234

Rating on Google Maps

4.70 (170 reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: Bobby (24) service (22) Souk (19) ring (17) Gold (17) recommend (14) team (14) customer (13) jewellery (11) experience (11)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 MANIK S. 4 years ago on Google
    THANKS GOLD SOUK FOR PROVIDING ME SUCH A BEAUTIFUL DIAMOND RING FOR MY GIRLFRIEND. I WAS SCARED WHEN I PROPORSED HER BUT WHEN SHE SAW THE RING SHE WAS VERY HAPPY. MOREOVER ESPECIALLY THANKS TO ANJALI WHO TOLD ME ABOUT THE DETAILS OF DIAMOND. I JUST WANT TO SAY THANKS TO ALL STAFF OF GOLD SOUK
    6 people found this review helpful 👍

  • 1/5 Lucky S. 3 years ago on Google
    MISLEADING PEOPLE WITH ALL THE FAKE REVIEWS POSTED IN THE PAST COUPLE OF WEEKS. THEY CONVENIENTLY 'FORGET' TO HALLMARK SO MUCH OF THEIR STOCK. CHEATS. PREFER TO GO TO A REPUTABLE JEWELLER OF WHICH THERE ARE MANY ON SOUTHALL BROADWAY. NOT HERE. NO WONDER THEY TEAM UP WITH SOMEONE LIKE INJECTION. MY MUM WAS SPOKEN TO INCREDIBLY RUDELY BY MEMBER OF STAFF.
    6 people found this review helpful 👍

  • 1/5 Furzana H. 1 year ago on Google
    Terrible service...gave some jewellery for repair, got charged but it was never actually repaired properly. Gave same item again for repair, called to check if it was ready and got told I will get a call back in 15 mins. Never got a call back, no one responded to the message I left and no one answered phone for almost two weeks. Finally when I got through I got told they are extremely busy with wedding season and have therefore ignored phone calls!! Can't imagine what anyone who's ordered jewellery for their wedding would feel like in this situation!
    3 people found this review helpful 👍

  • 5/5 Angela N. 3 years ago on Google
    I went to all the jewellery shops in the area today and Melito offered the best customer service! He made me feel comfortable, at home and even offered a drink. The store scent also reminded me of Dubai. Although I bought something from a different store I'll definitely be back.
    2 people found this review helpful 👍

  • 5/5 vikramjeet s. 3 years ago on Google
    the service I got was spectacular I will definitely going back and I would recommend this jeweller best in the broadway and best for asian jewellery and diamonds in the UK HIGHLY RECOMMENDED
    1 person found this review helpful 👍

  • 5/5 Shivam S. 1 year ago on Google
    Bobby is the man what to say his heart full of grace his soul is generated by love his ability to produce such a beautiful ring for me his has such great passion in what he does best 💍 I salute you Bobby Babber thank you for such an amazing experience from start to end thank you to you and your team I highly recommend Gold Souk Southall 🙏 On the 5th October 2022, I came in with my wife to to collect my wedding band I was blown away by Bobby and His Team the work he did on my wedding band was absolutely flawless very very bobby is very generous and treats customers just like a family he gives an amazing support throughout my personal design of my wedding ring the experience with Gold Souk in southall was very special and emotional as the ring turned out exactly how I had it shown in pictures please don’t shop anywhere else in southall as they are all after your many as Bobby and his team are only after customer satisfaction & experience as he has delivered and gone above and beyond thank you Bobby & The team at Gold Souk Southall. 🤝
    1 person found this review helpful 👍

  • 5/5 Sanya S. 2 years ago on Google
    Stunning jewellery from a very talented/Knowledgeable jeweller! Every piece looks great, and it will make you feel very special. Would highly recommend it. Very personal/friendly service and make you feel like family.
    1 person found this review helpful 👍

  • 5/5 Dan D. 3 years ago on Google
    Where do I start GOLDSOUK OVER TAJ EVERYDAY OF THE WEEK. From the moment we walked in the shop, slightly naive, Dillan sat us down, with a complete non sales approach, educated us both on diamonds and recommended a number of products. We left the shop after meeting Bobby and continued to talk with Dillan, he worked tirelessly to find me the perfect ring and I am hard pleased, he ensured everything was right before taking any money and his skill set and product knowledge was faultless. I cannot recommend enough. The ring we finally purchased was bespoke from the diamond and setting, nothing was a problem and I am thrilled at the final product. Thank you so much for the last few months. All the best, Dan
    1 person found this review helpful 👍

  • 5/5 Saima B. 4 months ago on Google
    Bobby from Gold Souk gave us a brilliant price for my gold plus an additional £100 from what I got offered from other shops. Brilliant service, brilliant hospitality. Definitely recommend. Also a lot of variety within the shop if you’re looking to buy Definitely recommend. Best gold shop in Southall.

  • 5/5 Hasmukh B. 1 year ago on Google
    Gold Souk is one of the best place in London if you wish to purchase Gold&Diamond jewellery.Bobby the owner and his team of staff are fantastic.My personal experience was very happy and world class service .I would recommend my family and friends and special mention Miss Raj gave me excellent service.👌🙏

  • 5/5 J S. 4 months ago on Google
    I recently had the pleasure of visiting the Gold Souk that surpassed all my expectations: From the moment I stepped into the store, I was greeted with a warm smile and a genuine desire to assist me. Bobby, the owner, provided exceptional customer service that left a lasting impression on me. One of the first things that struck me about Bobby's was the stunning array of gold jewellery on display. The collection was extensive, featuring exquisite pieces that catered to every taste and occasion. Whether you're looking for a timeless necklace, an intricately designed bracelet, or a unique pair of earrings, this shop has it all. The craftsmanship and quality of the gold pieces were truly remarkable, showcasing the expertise and attention to detail that Bobby clearly values. What truly sets Bobby's Gold Souk apart, however, is the exceptional customer service. Bobby's knowledge and passion for gold were evident in the way he patiently answered all my questions and guided me through the selection process. He took the time to understand my preferences and offered valuable suggestions, ensuring that I found the perfect piece that matched my style and budget. Bobby's genuine enthusiasm for helping customers find their ideal piece of gold jewellery made the experience truly memorable. Would highly recommend!

  • 5/5 Nazish K. 5 months ago on Google
    Amazing customer service from Bobby and his team! Be sure to come down and purchase some beautiful items..just bought a diamond ring and it’s one of the most beautiful designs I have ever seen!

  • 5/5 Bubs K. 5 months ago on Google
    The Gold Souk is absolutely amazing! The customer service is remarkable and I have never ever had a bad experience! Bobby always goes above and beyond to ensure we are finding everything we need. Zara also helped create a custom ring for us which was absolutely stunning. I would not go to any other jewellers! We have known Bobby for over 35 years now and I would definitely recommend Gold Souk to everyone! Such a lovely variety with such unique pieces and always the best rate!

  • 5/5 Hesham K. 4 months ago on Google
    Excellent customer service, very friendly and trustworthy. I know Bobby and team for a very long time. As a family, we have been buying jewellery from Bobby from many years and have never been disappointed. Bobby is very humble, friendly always smiling and welcomes you with open arms. You feel right at home with him. Most importantly he’s trustworthy and it has always been a pleasure to buy from him. I totally recommend him and am now introducing my kids, nephews, nieces and all my friends kids to him. I wouldn’t go anywhere else. Shamim

  • 5/5 Rohika B. 4 months ago on Google
    The Gold Souk team exceeded my expectations with their exceptional service. Bobby, in particular, went above and beyond, swiftly customizing my jewelry to perfection. Their commitment to customer satisfaction truly made my experience outstanding. Highly recommended! Thankyou once again - absolutely LOVE my new buy, and I can’t wait to wear them very soon😍

  • 5/5 Fazi K. 5 months ago on Google
    We had a great experience buying bangles for my wife and a ring for myself. The whole team was super professional and made us feel right at home. The designs were beautiful and we were spoilt for choice! I particularly liked their more contemporary designs; really elegant. I am sure I will be coming back to Gold Souk in the future with my family, as my parents did before me.

  • 5/5 Sooraj M. 4 months ago on Google
    Got a beautiful white gold ring for my wife to be, which we was flying out in 10 days they’re made the ring in 5 days, with perfect finishing how we wanted the ring to be, trust me you’re in good hands when it comes to the owner & staff.

  • 5/5 Anoop S. 3 months ago on Google New
    I am always so impressed with what they come up with. I highly recommend Gold Souk to anyone because they will leave with a beautiful piece of jewelry. Many times people have stopped me and commented on the jewelry I was wearing! Thanks again to all of you at Gold Souk. And a special thanks to Bobby who helped me out on my new purchase I absolutely love it. Such a lovely humble guy. Thank you regards Mr Sidhu

  • 5/5 Tahir A. 4 months ago on Google
    I have been a loyal customer of Good Souk Jewellers for an incredible 30 years, and they continue to exceed my expectations with their exceptional service and exquisite jewelry. The longevity of my patronage speaks volumes about the consistent quality and professionalism I have experienced. The team at Good Souk consistently goes above and beyond to provide a personalized and memorable experience. From timeless pieces to unique designs, their jewelry selection is unparalleled. The craftsmanship is superb, and their attention to detail is truly commendable. I wholeheartedly recommend Good Souk Jewellers to anyone seeking not only exquisite jewelry but also an enduring commitment to customer satisfaction. Here's to another 30 years of exceptional service and beautiful memories

  • 5/5 Nimpreet V. 4 months ago on Google
    My experience at Gold Souk, owned by Bobby, has been consistently outstanding. We recently visited for rings, and Bobby’s impeccable service surpassed our expectations. Having been loyal customers for years, we can confidently say that the level of service provided at Gold Souk is unparalleled. Bobby’s expertise and commitment to customer satisfaction make every visit a delight. The selection of jewellery is impressive, and the quality is unbeatable. If you’re looking for a trustworthy gold shop with exceptional service, Gold Souk is the place to go!

  • 1/5 Nikki H. 1 year ago on Google
    I was not provided with a receipt with my purchase I made recently, if there were a 0 i would’ve put it.

  • 5/5 Zauto T. 1 year ago on Google
    Bobby has been serving us and our family since it was the RPS group. His family has always been our go to for all things gold, diamonds and jewels, and we have full trust and faith in buy or sell prices, I have sent all my friends to him too and they have all been impressed by him and his team. Thanks and wish you all success.

  • 5/5 Sonia G. 1 year ago on Google
    Thank you for your great service always been happy with my purchases especially the ones attended by Tanya . Thank you 😊

  • 5/5 SIMRAN S. 3 years ago on Google
    The best in the business bobby your the best you made my wedding day even through these dark times. thank you for your dedication and time on my jewellery absolute masterclass

  • 5/5 Simrath S. 3 years ago on Google
    I came to buy an engagement ring & I can honestly the service was a cut above (pun intended) many. I walked in ready to buy, i like things quick/simple but they almost forced me to understand what I was purchasing, which in hindsight is so important! I was explained the colour, carat, clarity, cut and many other characteristics, i was consulted and advised on what would make a good investment and what would not be (instead of trying to purely push me towards my financial limit) and furthermore the honesty from Bobby (the young man as he calls himself!) and his son Arjun was something I was surprised to see from someone who stands to make financial gain from me - they actually talked me down below the budget I gave them! Before I even paid the deposit I was sent my GIA certificate (something i didn't know i needed!). I think the thing that i appreciate most is that I walked in as a customer that could have easily been taken to the cleaners considering I had 0 research/knowledge but they taught me along the way. (ps. I made 6 visits before even putting a deposit down - and each time I was given the same welcoming treatment - which I like as a ethos of the two guys that helped me with my purchase) Thanks Chaps!

  • 1/5 S S. 2 years ago on Google
    Bought two nose studs which cost £80 but they refused give the bill.All stuff were so relaxed and behaving like they are on picnic. No seriousness..One staff was giving a look as if I was there to steal something. I was in hurry so just took item without bill

  • 1/5 Aman B. 1 year ago on Google
    Don’t go here I didn’t buy my ring from here and the owner got salty. It’s all about competition and unfortunately I found a better ring.

  • 5/5 jamal d. 3 years ago on Google
    Really happy with the service and advice that we received from the team at GOLD SOUK. We had a bad experience previously with an online company, we then met with ARJUN who was very understanding and really supported us to help create the perfect engagement ring and gave us a very fair price. I would wholeheartedly recommend working with the team at GOLD SOUK, we will be back for our wedding bands before the big day! Thank you for all of your help.

  • 5/5 modita m. 3 years ago on Google
    your customer service is outstanding. your packaging is beautiful and the products I have received so far are wonderful. The best part about gold souk is that its prices are better than most other options out there on almost every product.

  • 5/5 Neena D. 3 years ago on Google
    Bobby and his team are absolutely fantastic! We went there to get our wedding rings and I can't recommend them highly enough! They took their time with us and were extremely hospitable! Unlike other jewellers in Southall they aren't pushy and have the most beautiful range! Definitely the place to go. Thank you!!!

  • 5/5 nimrit k. 3 years ago on Google
    BOBBY and the team here are just exceptional. My finance bought my bespoke engagement ring here and it is the most beautiful ring I have ever seen. We went back to buy our wedding rings here and they took the time to explain styles and carats to us and brought a selection out for us to pick element of each that we liked. BOBBY is an expert in his field. The shop is so lovely and the staff can not do enough to help. These guys are amazing and really know their stuff.


Call +44 20 3500 1234 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Repair services
  • Accessibility
    • ✗ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✗ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ Kerbside pickup
    • ✓️ In-store pick-up
    • ✓️ In-store shopping
    • ✓️ Same-day delivery
  • From the business
    • ✓️ Identifies as women-owned

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