Expensive and classy lenses..

Worst shop I have seen so far. Almost all glasses are +30% and more expensive compared to other stores. Return of bought classes even at the same day and not used not possible. Don’t buy there or check the prices in detail - else you pay much more than anywhere else.

(Translated by Google) Immediately greeted with a smile by the sales staff, I was directed to the colleague who specializes in sunglasses. After a few default questions and more specific questions regarding my tastes and needs, he immediately identified the 2/3 models that best suited my face. Having chosen the pair of glasses, he immediately proceeded to sanitize the remaining models I tested. Once I was accompanied to the cashier and got my brand new glasses, I went out happy and satisfied. Quick and excellent service, definitely deserved the 5 star rating. (Original) Accolto subito con sorriso dal personale di vendita, sono stato indirizzato verso la collega specializzata in occhiali da sole. Dopo qualche domanda di default e domande più specifiche in merito ai miei gusti ed esigenze, ha individuato subito i 2/3 modelli più adatti al mio viso. Scelto il paio di occhiali, ha provveduto subito a sanificare i modelli restanti da me provati. Una volta accompagnato in cassa e preso i miei nuovissimi occhiali, sono uscito contento e soddisfatto. Servizio rapido ed eccellente, sicuramente meritato il voto da 5 stelle.

Chiedo preventivo per delle lenti Transitions Signature GEN 8 miopia -3.50 con profilo 1,60. Mi viene proposta questa soluzione: 240€ a lente, ma se prendo anche la montatura (Rayban di proprietà del gruppo tra l'altro) si può arrivare a circa 460€ tutto. Vado su internet ed in 3 secondi netti trovo le Transitions Signature GEN 8 più coating luce blu, anti riflesso, olio e acqua, 60€ al paio. Ci riprovo in un altro negozio a sesto sempre della stessa catena, per testare se fosse un problema di un solo negozio, e nulla stessa risposta. Non servono più i negozi di ottica, basta avere una prescrizione, andate su internet, non si può rimanere fregati da questi comportamenti predatori su dispositivi medici, è una vergogna, le lenti costano si e no 60€ al PAIO!

Personale gentile... . Competente e paziente. Mi ha saputo consigliare su lenti progressive da prendere e su come risparmiare con i pacchetti offerte delle Marche di montature di occhiali da vista...

Really pretty shop and really friendly people! My glasses broke accidentally during the day and this was the only optician that I can found open because it was a Sunday! And they fixed it for me within 2 mins for free 🥹 I cannot believe it! 🥰 thank you so much!

Order 2 pairs to sent to Rome, 27 Sept, no glasses no emails

The contact rep saved my vacation! I accidentally ripped my left eye contact on vacation and florence. I totally was willing to pay for a new set and he totally hooked me up and saved the day. I was so grateful.. Plus it was an added bonus it was right behind my hotel. Talk about prime real estate. Perfect location and customer service. 10/10

I bought two boxes of contact lenses here, which I could not get reimbursed for in them in the states. I came back the next day to return them (with receipts and completely unopened, new), and was not allowed to do a return for a refund. That policy isn’t written anywhere in the shop. Just do yourself a favor and don’t deal with these people, and if you have to, buy only what you need. Customer service is awful, so your trip will be less stressful this way.

We purchased two sunglasses from them on our trip to Florence . We visited many stores before buying from them , what stood out was their customer service and the friendly staff. Will mention Elena specifically as she attended to us and was very polite.They also have good deals and give time to their customers . Would surely recommend them .

Excellent service from Federica in particular. All the staff was friendly and kind. We got an exam for vision and it was a state of the art experience unlike anything ever received in the United States. Extremely thorough and precise. We purchased four frames and got the best lens on the market and the selection for colored lens was splendid. Many beautiful high quality frames and luxury brands were available. Glasses were shipped to the States prior to expected delivery date, about a week and a half later at no additional charge. Beautiful glasses with exact prescription. No acclimation required they were perfect.

Where are my glasses I bought on 31/5/23 Sales order #16013033615061

Gentili e simpatici, professionalmente top. Sono entrato per comprare delle lenti a contatto e sono uscito con tre occhiali , due da vista e uno per andare in bici. Grazie a Mattias e Alessio che mi hanno consigliato nella scelta e trattato molto bene economicamente.

Sono sempre stato accolto benissimo come cliente, sia da chi mi conosce da anni, sia dai nuovi arrivati. Negli anni, ho comprato una decina di occhiali, sempre sfruttando promozioni, a volte mirate direttamente alla mia persona. Se volete un occhiale nuovo, alla moda e più understatement, andate qui

(Translated by Google) I have to give this store a big compliment! I accidentally broke the glasses legs during the trip. I asked several shops and they couldn't help to repair them. The clerk of this shop said that I could try it. It took two minutes to repair it, and I didn't ask me for a fee. I was really surprised and moved. Before I left, I had to come back and buy a few boxes of contact lenses in return. (Original) 我要给这家店一个大大的好评！ 旅行中不小心弄坏了眼镜腿，问了几家店都不能帮忙修理，这家店的店员小哥说可以试试，用了两分钟就修好了，并且没有找我收取费用。真的惊喜又感动，走之前我还要回来买几盒隐形眼镜作为报答。

MI servo da anni nel negozio del centro e ne sono sempre uscito felicissimo. Ambiente ben tenuto e piacevole. Personale competente e gentilissimo. Puntualità nella consegna degli occhiali ordinati. Non si può chiedere di più. Non cambierò mai negozio per i miei occhiali! Complimenti e Grazie!

(Translated by Google) Really nice and courteous staff. The specialist who followed me proved to be very competent, patient and was able to advise me in an attentive way to my needs. The price of the glasses I bought is really affordable, also thanks to the & TE offer. Only problem: in the shop it is very hot, I could not hear the air conditioning on, most likely because it was broken. I have found this problem both times I have visited the shop. (Original) Personale davvero gentile e cortese. La specialista che mi ha seguito si è dimostrata molto competente, paziente ed ha saputo consigliarmi in modo attento alle mie esigenze. Il prezzo dell'occhiale che ho comprato è davvero conveniente, anche grazie all'offerta &TE. Unico problema: nel negozio è molto caldo, non sentivo l'aria condizionata accesa, molto probabilmente perché rotta. Ho trovato questo problema entrambe le volte che ho visitato il negozio.

(Translated by Google) Staff very kind and very attentive to the needs of their customers, in particular Federica before proceeding to sell my contact lenses wanted to check the conditions of my vision of my eyes in a very accurate and professional way, managing to understand exactly what I wanted. . Excellent. (Original) Personale gentilissimo e molto attento alle esigenze dei loro clienti, in particolare Federica prima di procedere alla vendita delle mie lenti a contatto ha voluto verificare le condizioni della mia vista dei miei occhi in modo molto accurato e professionale, riuscendo a capire esattamente quello che io desideravo. Eccellente.

(Translated by Google) Polite and correct staff both in the explanations and in the subsequent sale. Thanks to the insurance made in a previous purchase, I was able to get the same eyeglasses, with transitions and anti-glare lenses at a decidedly fabulous price, the frame is PRADA. (Original) Personale gentile e corretto sia nelle spiegazioni che nella successiva vendita. Grazie all’assicurazione fatta in un precedente acquisto, sono riuscita ad avere gli stessi occhiali da vista,con lenti transitions e anti riflesso decisamente ad un prezzo favoloso la montatura è PRADA.

My husband and I bought multiple pairs of glasses from the store and are very happy with them. My husband bought 3 pairs of glasses, specifically for distance driving, working on his computer, and reading on his phone. He is very happy with each pair. They have made his life and work so much easier. I bought a pair that allows me to see the computer screen clearly and read on my phone easily. Now I don’t have to remove my glasses before reading anything on my phone. I am so happy with my new pair of glasses. We appreciate very much the service and help Giulia provided us. She was very attentive to details, dedicated to her work, and truly cared about the difficulties we had with vision due to aging. We highly recommend this store!